Booking Details
FMN: FMNAA3BAOUA5S
PNR: T6ZIWF
Received two emails on Refund initiated on 15th September for Rs. 10188 & Rs. 1766 but i didn't receive any amount in my account. They are replying my emails and Customer care call ([protected]) has also not been attended by any executive. The amount that mentioned in the email is also partial even though honourable Supreme court asked them to refund every single rupee.
Payment Breakup:
Base Fare 15, 489
Tax 5, 604
Voucher 400
Payment Fee 1, 230
Total Amount Paid by Me: 21, 923
Refund Amount (As per Email): 11, 954 (Less than Base fare)
Aug 6, 2021
Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Dec 18, 2020
Updated by NishantJain2088 Booking Details
FMN: FMNAA3BAOUA5S
PNR: T6ZIWF
Received two emails on Refund initiated on 15th September for Rs. 10188 & Rs. 1766 but i didn't receive any amount in my account. They are not replying my emails and Customer care call ([protected]) has also not been attended by any executive. The amount that mentioned in the email is also partial even though honourable Supreme court asked them to refund every single rupee.
Payment Breakup:
Base Fare 15, 489
Tax 5, 604
Voucher 400
Payment Fee 1, 230
Total Amount Paid by Me: 21, 923
Refund Amount (As per Email): 11, 954 (Less than Base fare)
Verified Support
Mar 23, 2021
Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of payment and the details are
1. 05/03 22:38 - Capture - Amount: 21923 - Transaction id: [protected] - Transaction Successful(TRANSACTION SUCCESFULL)
2. 15/09 22:13 - Refund - Amount: 1766 - Transaction id: [protected] - Transaction Successful)
3. 15/09 13:56 - Refund - Amount: 10188 - Transaction id: [protected] - Transaction Successful)
Kindly check with the concern bank.
CRN09VSOUOU and CRN09VSOW12 we will check with the airline and process the refund accordingly.