| Address: New Delhi, Delhi, 110007 |
| Website: voonik.com |
Hey,
Order date :14.04.2016
Order no: r[protected]
Payment method: prepaid
Seller:meera_fashion_096
I orderd a kurti using the site voonik.com, the kurti named as meera fashion cotton kurti.
I have already paid for this kurti, so either refund me the amount or deliver it to the place where it is intended.
The address is:
Meghdoot hostel for women
Northcampus, delhi university
Chatra marg, pin code: 110007
The expected delivery date of the kurti was 25 april 2016, but still i do not get my order. Kindly solve this problem as soon as possible.
Aug 18, 2016
Complaint marked as Resolved
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response Hi Sana,
We are extremely Sorry to hear that you haven't received your product on time.You will receive an update regarding the order status through E-mail from our team within 24-48 hours of time.Your patience is much appreciated.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response Hi Vaaisha,
We are very sorry that your shopping experience with Voonik was not delightful. We are working closely with our seller partners and have made few technology investments to improve the quality.
We hope you have returned the product and received your refund. Please share your order number and contact details to [protected]@voonik.com, if the issue is still pending.
Our sincere apology.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response Hi Jitu,
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response Hi Babuni,
We have initiated refund on March 1st, it would have reflected in your Bank account by now.We request you to check in the bank with the Reference_ID => N[protected] for the refund details.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response Hi Dipu,
We are sorry to know that you haven't received your refund.Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Voonik — Product returned but money not get yet
Team, Please let me contact details of voonik customer care. Thanks, Swati Bhawani [protected]