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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023
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Whaaky.com / Way2Online Retail reviews & complaints page 120

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R
Rahul Jaswal
from Nellore, Andhra Pradesh
Nov 21, 2015
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Address: South Goa, Goa
Website: Whaaky.com

I had ordered pb on 29 oct and i got confirmation of the product thru phone and sms that order is booked. Then I got message that product is dispatched and will be delivered on 12th nov. When chked on line status is not updated as to where has my product reached. Payment was done on line the day i booked my order. Til date no intimation and no body is attending calls to respond to my query. I feel that I am cheated by the company. Even the address of Hyd was physically verified but there was no such company existing.
+1 photos
Oct 9, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2015
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
We apologize for the inconvenience caused to you. Your product has been already dispatched by PROFESSIONL courier. We are in contact with logistic team regarding swift delivery of your product. We will ensure that the product will be delivered soon.
Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 48hrs.

Thanks & Regards,
Your friends from Whaaky
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    R
    ramnramk2
    from Mumbai, Maharashtra
    Nov 20, 2015
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    Address: 400701
    Website: www.whaaky.com

    Date : 4/11/2015
    Order No: S[protected]
    Paid Amount : 1099/-

    I have purchased combo shirts vide the above mentioned order No. the same was confirmed by the vendor through SMS and email that the delivery will be done Maximum by 14/11/2015 there after there is no response from the vendor still the track order is showing status of preparing to dispatch my humble request if you can look in the matter to resolve.

    Regards
    Ram
    [protected]
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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      S
      sushiil
      from Mumbai, Maharashtra
      Nov 20, 2015
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      Address: 400072
      Website: whaaky.com

      Hello
      My order no is S[protected]
      I got sony power bank of buy one get one free offer but boths are defective and now customer care are not receive the call and they not giving proper responce.
      i want replace or refund my money as soon as possible.
      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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        S
        singh durgesh
        from Delhi, Delhi
        Nov 20, 2015
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        Address: Mainpuri, Uttar Pradesh, 205001
        Website: www.whaaky.com

        I had order power bank but i found it is defective. it is not working so kindly replace it or refund my money. Order ID : S[protected] Receive Date:[protected] Courier Name: DOTZOT POD No: I[protected] Complain Date:[protected] website: www.whaaky.com
        Nov 20, 2015
        Updated by singh durgesh
        contact no: [protected]/[protected]
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          B
          BHUP SINGH RATHORE
          Nov 20, 2015
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          Address: 422207
          Website: Airforce

          My order no s[protected] is delivered but i have purchased koutons jeans which is shown on your site . Product is different and also it is not from any brand it is simply stitched jeans . And also colour is different shown in your website . I get 'only one jeans one is of trouser and also ur vender does not give any bill or returning address .pls help us.
          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
          Nov 20, 2015
          Updated by BHUP SINGH RATHORE
          my phone no. is
          [protected]
          [protected]
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            N
            Nitin.24m
            from Bengaluru, Karnataka
            Nov 20, 2015
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            Address: Hyderabad, Andhra Pradesh, 500016
            Website: www.whaaky.com/Home

            I ordered powerbank from the Whaaky.com Order no: S[protected] for Rs 799 and paid Rs:949 as it was COD on 28-oct-2015 . For my surprise I got duplicate products delivered. I had ordered Powerbank of 10000mah which actually has to chagre minimum of 3 mobiles of 2000mah. But the product I recieved doesnt even charge one mobile and alos power button doesnt work I sent a complaint and was asked to return the products as it qualified for replacement but after that I have not heard back form the company, I followed up on mails and even tried calling but the number mentioned on the site doesn't not exist or out of service. Please help me get the money back
            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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              J
              jacob sanal
              Nov 19, 2015
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              Address: Hyderabad, Andhra Pradesh, 689585
              Website: www.whaaky.com/Home

              On 14//15 i ordered 2 power banks of compo pack of 799/- order no is S[protected]. on 16/11/15 i received it it taken 1 month. when i received one is not working if called in their contact no they are not picking my call. several times i had mailed them regarding replacement., but there is no response for my mails.even though they are not contacting me from their support care.what action can be taken against this online cheating sites? please do needful help as soon. company address: Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016. Feedback, Information, Business Partnerships etc. [protected]@whaaky.com
              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
              Their is no response 4m whaaky they cheats everybody. what leagal action can be taken against this fraud online cheating sites?
              Please ban as this fraud sites. Whaaky cheats everybody...
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                S
                Sanjeev22
                from Gangtok, Sikkim
                Nov 19, 2015
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                Address: 110074
                Website: www.whaaky.com

                I have a ordered 2 powerbanks of mi on 2nd of june made the payment through credit card for 999 Rs. i got the confirmation on message that Order ID - S80837561 Order was successfully dispatched but it was never received. I also made the complaint at [protected]@whaaky.com but no revert. Contact No-[protected] Email [protected]@gmail.com
                +3 photos
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                  S
                  ssurve031
                  from Pune, Maharashtra
                  Nov 19, 2015
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                  Address: Hyderabad, Andhra Pradesh
                  Website: www.whaaky.com

                  I am Sameer Surve from Mumbai (Mob [protected]). I have ordered 2 sony power bank – 10, 000 mah on Dt 07.11.2015 and paid Rs.799 thru online mode. order no.is S[protected].I have still not received the above product till date. I have called many time on helpline no[protected] and also I have mailed on '[protected]@whaaky.com' but no reply received.
                  +1 photos
                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                  Nov 20, 2015
                  Updated by ssurve031
                  Waiting for your reply...
                  Dec 02, 2015
                  Updated by ssurve031
                  Waiting for your reply...
                  As discussed in morning waiting for your call.
                  Pls call.
                  As your mail received on 20.11.15, I have still not received the product from your end. kindly provide the consignment number and courier name to avoid further delay.

                  Awaiting for your reply.
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                    P
                    pawansrivastav
                    Nov 19, 2015
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                    Address: Lucknow, Uttar Pradesh, 226005
                    Website: whaaky.com

                    Sir, I am pawan srivastava from lucknow..recently i am booked a 5 casual shirt from koutons but which item i have been ordered that cant derived...so i want to refund a item and i want my rupees that i give on COD. please help me for refund and replace my item with orginal product ..otherwise i go consumer protection i sure.i hope for your positive action...
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                      J
                      jaipr17
                      from Mumbai, Maharashtra
                      Nov 19, 2015
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                      Address: 500016
                      Website: www.whaaky.com

                      Order no. S80991593 for 2 no. sony power banks was placed by me on the website www.whaaky.com on 19/10/2015, I was assured about the delivery within 10 days of placing the order but even after 1 month I have not received the products. I have tried to call repeatedly o customer support number available at their website i.e.[protected] but the phone is never answered. I have mailed on their email address [protected]@whaaky.com for refund of amount paid for the order, but haven't got any satisfactory response. I am raising this complaint in hope of early resolution and refund of Rs. 799 paid by me for the order at the earliest. Jaiprakash Ramchandani Mob. [protected]
                      Nov 19, 2015
                      Updated by jaipr17
                      Shipment Details
                      Shipment Status Consignment No Courier Name Dispatched Date Delivered Date
                      DISPATCHED [protected] TRACKON [protected]:31:49.0 -

                      Above details are available in my whaaky.com account but when I am trying to track the order on TRACKON courier website "Consignment Number[protected] not found" message comes.

                      I doubt whether www.whaaky.com has sent the courier or have just conned be.
                      Nov 19, 2015
                      Updated by jaipr17
                      Order Details
                      Order No Order Amount Payment Mode Ordered Date Order Status
                      S80991593 799.0 debitcard [protected]:27:20 CONFIRMED

                      Product Details
                      Reference No Product Name Quantity Amount Shipping Charges
                      S[protected] 2 Sony Power Banks - 10, 000 mAh 1 799.0 0

                      Shipment Details
                      Shipment Status Consignment No Courier Name Dispatched Date Delivered Date
                      DISPATCHED [protected] TRACKON [protected]:31:49.0 -

                      Above details are available in my whaaky.com account where it shows that the order is dispatched, but when I am trying to track the consignment on Trackon courier website i get the message "Consignment Number[protected] not found"
                      I think I am conned by www.whaaky.com
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                        P
                        P.Anand
                        from Delhi, Delhi
                        Nov 19, 2015
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                        Address: 500016
                        Website: www.whaaky.com

                        I ordered power bank but i haven't received it even after more than one month. No one from its support team is picking my call. Detail: Order number- S80986525 Ordered date[protected]:01:14 Amount- Rs. 799 Their order status section is indicating that they have shipped it through TRACKON and provided with consignment number[protected]. However when i checked this number on Trackon website, it says, this consignment number does not exist. Please curb this kind of fraud before millions of public in India gets traaped into it. Its a multi million fraud. I request authorities to take it seriously. There is a separate page created in facebook by whaaky victims with the name of Whaaky complain, which indicates that it is definately a fraud. Regards, Prabhash Anand [protected]
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                          Murali256
                          from Mumbai, Maharashtra
                          Nov 24, 2015
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                          Address: Hyderabad, Andhra Pradesh, 500082
                          Website: www.whaaky.com

                          I have ordered a sony power bank 10000mah on November 1st. They delivered a defective product which not at all working condition.. This company is total fraud company and cheating customers with discount rates..Please solve my problem and beware from this type of merchants... Order no.S[protected]. Product:sony 10000mah power bank.. Sent by aramex couriers... With low quality cover and damaged product
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                            haresh panchal
                            from Dhamtari, Chhattisgarh
                            Nov 18, 2015
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                            Address: Ahmedabad, Gujarat, 382330
                            Website: www.whaaky.com

                            HI I AM Haresh Panchal orded o 5nos printing kurti my order no s80964363 has been given by whaaky but they are defective so i courier them on 23oct spend 120rs. then after reply by mail and tried contacting whaaky them there is no pickup the phone. I want to help me getting my money refund as early as possible and take approprite action to whaaky.com providing defective piece to customers . Rgds Haresh Panchal [protected]
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                              vimalvettry
                              from Chennai, Tamil Nadu
                              Nov 18, 2015
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                              Address: 625020
                              Website: www.whaaky.com/Home

                              I am Vimalraj from madurai, I purchased a Power bank from whaaky.com and i recieved the product on 03/09/2015 at 7:30 pm i paid with Rs. 1399 but i recieved the defective product and I tried the whaaky.com customer care but they didnt pick my call and I mailed them regarding this on 4/09/2015, they respond me to put the product photos and they told me to send a courier, I couriered at 14/09/2015, till date i didnot get any response from whaaky.com and I didnot get the refund. Kindly solve my Issue
                              Order ID : S80904314
                              Payment Mode : COD
                              Order Placed on :[protected]:24:25
                              Total Amount Rs. 1249.0
                              SD Cash Redeemed Rs. 0.0
                              Shipping charges Rs. 0.0
                              Cash Handling Charges Rs. 150
                              Payable Amount Rs. 1399.0
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                                prithiviraj
                                from Chennai, Tamil Nadu
                                Nov 17, 2015
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                                Address: 500016
                                Website: whaaky.com

                                Hi.. I have ordered sony power bank 2 pc combo pack in whaaky.com. They have kept tmt iron rod in it. They have forged and used sony brand name. Action should be taken under cyber law. I will be lodging a complaint in consumer court also I will be sending these evidences to sony corporation.
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                                  abhijeet.yeole
                                  Nov 17, 2015
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                                  Address: Hyderabad, Andhra Pradesh
                                  Website: whaaky.com

                                  My order is not reached to my address. Not tracked my order. Not reply my mails and calls by whaaky.com support team. I found that there is more complaint about whaaky on consumer site. Take a legal action on whaaky.com It is fraud online shopping site.
                                  +2 photos
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                                    suraj1807
                                    from Kolkata, West Bengal
                                    Nov 17, 2015
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                                    Address: 500016
                                    Website: www.whaaky.com

                                    I had placed an order for sony power bank 10000 for Rs 499/- and i had also paid the amount by my debit card. Neither they are giving reply of the mail nor the customer care are receiving the calls and the courier name and consignment number given by whaaky is also fake. The details below is given by whaaky Oder No - S[protected] Courier Name : PROFESSIONL Courier Consignment No : DEL[protected] Date of shipping :[protected]:06:09.0
                                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                                      Praveen Das PV
                                      Nov 20, 2015
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                                      Address: Hyderabad, Andhra Pradesh, 500016
                                      Website: www.whaaky.com

                                      Dear Sir, Purchase date on online :[protected]:32:24 Order Amount : 6094.0 Payment Mode : net banking Remaining Product to delivery : S[protected] i have made online shopping 3 months before and from the date i have to keep following up to get the things from whaaky. still i have not yet recieved one item and they are not at all giving any status regarding the item.
                                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                                        M Appusamy
                                        from Mannargudi, Tamil Nadu
                                        Nov 17, 2015
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                                        Address: Coimbatore, Tamil Nadu, 642110
                                        Website: www.whaakky.com

                                        Dear Sir/Madam, As I have received 32GB 3 Samsung memory card for Rs.1199/- on 03.11.2015 against my order/Ref number: AKSS[protected] from Whaaky online shopping website, but all these three memory cards are defective products it is totally not working, regarding this I have informed to whakky support team through mail and asked refund my money after that they asked product image, I have sent it, but still I am getting any responses for my refund amount from them even my several time reminder. So please help me to my refund amount from them
                                        +1 photos
                                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                        Please help me my complaint is not yet responded from anyone in Whaaky.com it is very very worst.
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