Yatra Online / YatraTrip.in Complaints & Reviews

Dear Sir,

Season Greetings.
This mail is to bring your kind Attention to my Ticket Booking Experience with YATRA.COM,
I am forced to send this to you and other media & consumer forums.

We are suffering of HEAVY LOSS, AS They are not responding to my queries, so need your help for timely action.

kindly go through forwarded mails, i have sent to all High Authorities in Yatra.combr...

I had booked an e- ticket through yatra .com for Goair for 22/11/2011. My flight reference no[protected].
Pnr 88X55A. Name Swathi Suresh.from Bangalur to Cochin .the airline informed us that the flight timings would be postponed by several hours hence I cancelled the same and altered the travel plans.I booked by credit card but have not yet got a refund even after 3 months. Please look into the matter as I do not feel like using Yatra...

I had Booked a ticket from yatra.com in the month of December 2011. I have been following up with the Yatra.com since more than 3 months but still i have not received my refund of the ticket canceled.

PFA the details of the tickets in the PDF file.

I have not received the refund of the ticket canceled on 27 Dec, 2011, Reference ID : S1W7SE. As per the policy I should be receiving the complete refund amount as...

From : V.K.Dutta , yatra.com booking No. - 9013735 (of yatra)
303, Siddhi Vinayak Heights
Rajendra Nagar - Bilaspur (C.G.) PIN 495001
Sub: yatra.com not returning the advance paid Rs. 24000/-
on 24-2-12
Tour Programme
...

i booked a ticket from yatra.com from patna to chennai on 11/2/12 date of travel 14/2/12, but unfortunately internet connection failed during the ticket booking, the booking was not completed on that moment, but amount was deducted from my account. then i tried again for next booing and was successfully booked and also deducted the fare from my account. but the incomplete booking deduction amount not returned till date.

in-completed...

Im' Shridhar,

I booked a ticket from YATRA.COM for 7th March 2012 "PNR no. GM1FOM" from BANGALORE to DELHI for about 4,821/-, But due to some unavoidable reason I have to change my booking. So I contact to the customer care to change the Booking from 7th March to 12th March. AND THEY CHARGED ME RS 4,004/-(which is approximately same as booking charges) to change the Date., and gave me the altered PNR no. of GO...

We have booked air tickets for travel from MADURAI to HYDERABAD on YATRA.COM website by SPICEJET Airlines for Jan 31. We had a email confirmation also for Jan 31 flight leaving MADURAI. However, when we went Airport at the reporting time, the SPICEJET reservation chart showed that we were booked for Feb 1 and not Jan 31.

We called YATRA customer support, who accepted it was a mistake on YATRA;s part, requested us to buy...

I booked package for 6 nights of Andaman for Mr.Sahil Garg from Yatra.com. As per my requirement they made package and asked me to deposit Rs.42099/- as full payment of the package. I paid the payment after recieving thier mail. Now Sahil is facinf lot of problems in Andaman as room problem, vehicle problem. This is the first day of the tour. I dont know what will happen in next cming days of the tour....

Dear sir
I am having a SBI railcard with shubhyatra membership no.[protected].My account is either locked or there is some technical problem due to which I could not redeem my railway point.There are existing 8335 Points in my SBI Card account.As this is rail card, point can only be redeemed by buying railway ticket.Earlier the SBI points were automatically changing to railway points.But this time after login into irctc account masseges...

I have booked a Honeymoon package from Yatra for andaman with reference id - 8798884 and specifically asked for 4 star hotel and the final plan was fixed between me and agent( Amit Anand) and i had done all advance payment but it was so ridiculous and irritating that after reaching Port blair Airport we come to know that some other low class hotel was booked for us and it took 3-4 hrs to disucss with local agents there and we were standing...

Sir,


Two weeks before the peple from Yatra group contacted me through phone they toled they offer some discount vouchers and asked my credit card number for some verification purpose but on February 17, 2012 from my credit card amount of Rs.6067 was debited from Yatra elite programme NewDelhi without my knowledge and acceptence.
Please take necessary action to refund this amount to me at your earliest....

This complaint is regarding Yatra Booking YT 8653351 Instead of paying such a hefty amount to yatra I was asked to pay on the very first day of our trip at hotel casino in cochin although yatra has confirmed the bookings on my name by floating vouchers to my mail id but on my arrival hotel authorities told me that neither they have bookings on my name nor they have received any intimation or payment from yatra after arguing for about an...

Hi,


I am Amit Khurana. I had booked flight ticket from yatra.com website on 28-Jan-2012 (from bangalore to Delhi). due to some technical prob on yatra's website the ticket got 'unconfirmed' (accepted by Yatra's customer care person) and promised me refund the full amount Rs. 4772/- (I have proof of same on email).

The details are:
Booking Reference Number:8791673
Date...

i have received a call from yatra.com.they sad me we will send you discount vochers of domestic and international flights tickets and hotels free of cost.coz you are our costumer.(i was purchased flights tickets from yatra.com)now in my c.card statement show Rs. 6067/- in the name of yatra elite programe.i dnt know hws yatra .com take this money and hws my hdfc bank transfer money with out my permission.....

kindly check what your cstomer support response to me , that have spelling errors , i think that yata employees dont know how written english ,

Dear Mr. Kapil,


Greetings from Yatra.com


This is with the reference to your mail,kindly specify your quey detail and provide us your Yatra booking reference so we can assist you accordingly.

If you require further assistance,...

Dear Sir / Madam

I tried to lodge a complaint on yatra.com...but every time I try to send it..its says........(Oops! You seem to have caught us in the middle of an upgrade!)...after trying for no.of times,I changed the category in the drop down menu....(instead of complaint ,I selected feedback...and I was successful in sending it)........its so funny and frustrating that a customer cannot send a complaint on yatra.com website,where...

Dear Sir /Madam,
This is my first air ticket booking (yatra reference no.[protected]..date of booking 10th feb 2012) through yatra.com and the worst experience....I booked a ticket under yatra super saver scheme and packed my bags ,only to know after three hours,that my booking hasn't been made,I called the customer care and after some 15 minutes of waiting I get to know,that for some random reason I haven't got a ticket...

I had booked tickets from yantra.com on the 6th of February 2012 from Mumbai-udaipur-Mumbai. They debited my account for both the journeys. However, they failed to book my Mumbai-Udaipur ticket and hence I could not travel to udaipur and naturally therefore there was no reason for me to have the return ticket back from udaipur to Mumbai.

Inspire of the fact that they could arrange for my travel and the cancellation of booking...

Dear Sir I booked three rail tkts from yatra .comon dated 06.02.2012,booking references r DOQJWE,3YOJWE,S1DJWE,
These r unconfirmed tkts as shown on yatra.com site .imade complaint to yatra .com complaint id but still no action has been taken.
Pls resolve it

Mnaoj Kumar Pandey
[protected]
[protected]@rediffmail.com...

respected sir,
i have tried register my shubh yatra rail card for 3times on 02/02/2012 online... every time processed was failed due to some reasons.. the amount deduct from my account was 556 for three times. total amount 1668.. but still now i have not received my paid amount in my account which is refundable at same time...
so sir, plz help me to refund my amount in my account as soon as possible.. waiting for ur kind reply...br...