Yatra Online / YatraTrip.in Complaints & Reviews

Dear All,

I had booked a train ticket from rail.yatra.com on 15th september,2012 and paid Rs. 9508/ - with Transaction ID : [protected] and PNR No. : [protected] with a journey to be commenced on 19th Nov,2012 to Mumbai from New Delhi for 5 passengers and there was waiting list for us.

Meanwhile the booking for 1 passenger had to be cancelled and I had received a refund of Rs. 1840/- back which was all ok till...

There are 3 tickets from BLR-DEL-KATHMANDU-DEL-BLR.
This was re-scheduled on 7th dec . It costed us 10,600 INR as rescheduling charges.
The agent did not suggest cancellation and re-booking. I checked this option later and found that if I had cancelled and rebooked , I could have saved about 4000 INR ,I have registered a complaint with yatra...

I recently faced the refund issue with yatra.com for my 8 Dec Journey from bangalore to Pune via mumbai.



My booking ref ID is YT1048152.



I had a NO SHOW for the morning 7am flight as my vehicle tyre got punctured & reached airport late at 6.25am. Airlines denied checking in for me. Immediately i tried calling yatra.com call centre, there was no response, i kept trying until...

Hello,

I got an email from Yatra with a promotion code for a discount. I just tried to use this coupon to book my tickets worth Rs. 46000 and it said the code is invalid. I still went ahead and booked the tickets trusting yatra will honor this request. The PNR number is PSBWKH. Its for 4 people to fly to Mumbhai from Chennai today, 1st December.

However, when I called support, Yatra told me that this code is...

I booked Kingfisher ticket with Yatra from Bangalore to Mumbai for 01 Nov'12, and the flight got cancelled but till today i dint got my money back which is Rs.2600 change, shame on you guys, you need 25 days to return money?

Reference number - [protected]

Kuldeep Singh...

I have booked kingfisher airline ticket for flight kingfisher it - 331, from mumbai to delhi departure: thu, 8 nov,2012 , 06:05 booking reference number [protected] and return ticket from kingfisher it - 312, departure: tue, 20 nov,2012 , 17:10, booking reference no:[protected]. But till now I haven got my money refunded back. The total amount comes to rs.8620.00 please help me get my money refund...

WE HAD TRIED TO BOOK TWICE THROUGH YATRA.THE FIRST TIME WE WERE DEBITED FOR RS 12788/ AND OUR TICKETS WERE NOT CONFIRMED.WE CALLED AND INFORMED YATRA AND THEY TOLD US THAT THE FIRST AMOUNT WILL BE REFUNDED AND TO BOOK AGAIN.WE WERE DEBITED AND THE SAME AMOUNT WAS DEBITED BUT THE TICKETS WERE NOT CONFIRMED AGAIN.WE ARE NOW CONTINUOUSLY BUT TO NO AVAIL.THEY PROMISED US THAT ONE AMOUNT WILL BE REFUNDED AND THE OTHER WILL BE ADJUSTED TOWARDS...

HI, MY NAME IS SUKETU,
FEW HOURS AGO I GOT A CALL FROM YATRA.COM SAYING THAT THEY WILL BE OFFERING ME A MONEY SAVER CARD FREE OF COST THE EXECUTIVE EXPLAINED ME THE DETAILS OF THE CARD AND WHEN I SAID I WOULD LIKE TO GO FOR IT HE TRANSFERRED ME TO THE VERIFICATION DEPARTMENT THE PERSON THERE WANTED TO VERIFY MY DEBIT CARD DETAILS HE ASKED ME MY CARD NUMBER FIRST WHICH I CONFIRMED AND THEN TO MY SURPRISE HE WANTED MY CARD CVV NUMBER...

dear support,

i booked 3 rooms from yatra on 27th October at King Gardan, Mahabaleshwar, i got hotel voucher also ( booking id : YTI[protected]

I Confrmed with Hotel directly, but he told they have no any booking on my names,

i submitted this problems on 9th November to yatra customer care, but stll there is not coming any confirmtation from thers side,

please give solution in these...

I had booked thailand holiday package for my parents thru yatra. It has been a very bad experience. The hotels booked were bad and some had cockroaches as well. The management was bad. There was no clarity in the trip and the local tour guides from yatra who were supposed to escort my parents in thailand were extremely rude. They were late for the trip (which is part of itenary) and made my parents waste a lot of time in the hotel rooms instead...

We had booked Kashmir package from Yatra.Com for 3 adults & 8N-9D MAP plan basis. We had been in contact vide mails and telecon with Yatra.Com representative (Mr.Bhawar Singh Rathore), who is located at Gurgaon office, regarding our tour details and also the payments. As per the itinerary provided to us and also the holiday voucher, we were supposed to have either a 3-bedded room at each of the hotels or an extra bed provision for the...

Re: Yatra booking no: 10264224

Dear Sir,
I booked a ticket on line from Yatra.com from Vadodara to Guwahti via for my sister Ms Maya Dasgupta. Since there is no direct flight from Vadodara to Guwahati I chose the option Multiple City for Domestic Flight and chose the following option.
Leg 1 : Vadodara to Delhi Indigo Flt 6E 482 Leaving Vadodara at 09:55 on Nov 19
Leg 2 : Delhi to Guwahati Spacejet...

I booked a ticket from mumbai to rajkot on 10-sep-2012 03:28:37 pm and cancelled the same on 22-sep-2012. Yatra.Com informed me through mail that the amount (rs.722) will be credited to my account within 4 -5 working days, that too after myself sending emails to them enquiring about the refunds. Today one full month elapsed nothing beyond assurance mails from yatra.Com. Please let me know to whom we have to lodge a compaint about these ?...

YATRA BOOKING REF 7V8JJS TICKET:AI/ETKT 098 [protected]
I have made a booking at Yatra lounge Park street kolkata 700016 for a flight from Air India from Kolkata (India) to Frankfurt (germany) on 10th August 2011.
Flight from kolkata to frankfurt dated 25th August 2011 .
Return flight from Frankfurt to kolkata 31st October 2011.
However due to unavoidable circumstances i was unable to take a flight back from Frankfurt...

The Air fare From Coimbatore to New Delhi on 11th November was showing Rs.5469 in Yatra.com .I was given a Discount coupon also when i put that discount coupon on site It showed page error.When i called Customer support of Yatra.com The said the ticket rate is 5969.How can they charge more amount.I know 125 is processing fee.But they said 500 Rs More.When i asked the person why is this happening he scolded me and said we will charge 5969...

D/Sir,
I tried to book on 8/8/2012 an air ticket from yatra.com through SBI internet banking. Confirmation of payment was also made but due to their system problem ticket was not generated and ticket price amounting to Rs. 7596/- was debited in favor of Avenues India Pvt. Ltd. from my account. After series of contact with the concerned customer support of Yatra.com, I got a mail stating the payment was not charged to them. If the...

I have booked a ticket on Sunday , 12-AUG-2012 with promo code SSUNDAY to receive a discount of Rs. 600 . However, when I made the final payment the total amount deducted was Rs. 3434 instead of Rs. 2834. I called up several times to the customer care only to end up with no proper justification of why this error occurred from your side. Customer care executive was only busy to give silly excuses instead of addressing the real problem, like...

Sir, I cancelled the E-ticket of Go-Air G-8 302 airline PNR ARXG12 on 12.5.2012 ticket No. ARXG12-1 for the journey from Nagpur to Delhi. But till date refund has not been made to me. please do the needful

J.L. Rathore,
B-41 Koyla Vihar
Coal Estate, civil lines, nagpur Mobile No. [protected] email. [protected]@rediffmail.com...

i booked a ticket on this stupid site and after i did my payment through HDFC net banking the site never came up with a PNR No or transaction no even after i was debited . my ticket was to be booked for the next afternoon. called the customerr support at least 12 times, explained my problem 12 times to 12 different ... as it was an urgent issue but the customerr care executives are so so so bad.. not even one came up with a solution to my...

I HAD booked a package tour to Thailand, July 21st 2012 they made a big blunder by doing a spelling mistake in air ticket and from past 1 month they have not corrected, they send me the same air tickets again and again saying its corrected,seniors doesn't care about the quality of the service to the customers,...