Yatra Online / YatraTrip.in Complaints & Reviews

Hi

Yatra has been the most unprofessional people that I have dealt with while booking my tickets. First of all, when it came to a refund on cancellation of booking, they completely backtracked on the tickets being refunded. After numerous calls to their call center, once they agreed to process the refund its been a month, and there has been no refund. On calling their call center, the agents are rude and I still have to see...

Hi,

I got this call from an executive claiming to be from yatra.com from the number[protected]. She proposed to me Discover the India offer for INR 6616.00. In which i was to get vouchers worth INR 20000.00 from yatra.com. After my repeated interaction she confirmed me that i can use the whole vouchers against my air travel. I purchased it.

Now after two days i was told that no i can't do that and blah...

Hi,
I received a call from PLAT5 consultancy regarding some YATRA flight vouchers and other benefits (polo watch, free shopping card and a voucher for stay in Jim Corbett National park) from number [protected] on 25th Aug. I already paid 6067/- from my account and yet not received any mail or any type of communication. I was told that i will be sent e-vouchers for yatra which i didnt receive till date. They gave me [protected] to...

Sir,
I am J.Inbaraj,Reader, DTERT,Chennai-6.I booked an e,ticket through my fri. 7311end N.Sathi to Delhi on 26 July,2011. Booking Number is 7311876.I flew to Delhi by SG -308 Spicejet on 26th July and was scheduled to return by Jet connect 9w-2255 on 28th July,2011.But the ground staff of Jet Konnect said boarding time was over by 10.50 and refused me a boarding pass though the flight was to leave by 11.15 hours only.I had to catch...

i purches adti offer from yatra .com and shiftthought .com. my discount coopan not a recieved after a 28 days ....

Dear Sir,

I have booked a Ticket Online with Yatra 2 months ago and changed the date via Air India (for which i paid a seperate amount of 15,000) I wanted to cancel this ticket for personal reasons, after cancellation Yatra told me to get the details of my credit card statement and the cancelled ticket from Yatra. I have done over 5 rounds of Air India and Yatra. Yatra telling me that Air India has to give the total amount...

I tried booking an airline ticket on 7th Aug 2011 through Yatra.com but while doing so it gave some error and the ticket was unconfirmed with PNR no. as 0000. Inspite of the ticket being unconfirmed Yatra.com deducted the amount from my credit card.
When I contacted them for this through phone and also through their online complain registration forum they asked for my credit card statement in PDF format showing the amount has been...

hi this is suhanda gul,
sir i booked railway tickts by yatra.com.mumbai to surat.2.8.11 but all raiway canceld to surat from mumbai central.still i not get refund.and charge credit card 2 times.what is this.everyday i am writeing to them .but no body listen.mera baharat mahan,
gali gali main gapla .regards suhanda gul .
NOTE.i have all proffs....

I had booked tickets online via Yatra. I got a confirmation email as well as my e-ticket. However when I went to the airport to board my plane, the airlines said there was no ticket. So I was forced to buy a one way ticket. When I called up Yatra, they admitted it was some technical fault on their side and they sent me another e-ticket for my return flight. They also sent me a mail saying they will refund me for the on-way ticket I had to...

Hi,
I have made booking of 2 rooms in Hotel Goradias,Shirdi thru yatra.com, agst ref no. [protected] and [protected] for 13th august.
Yatra has charged Rs6786 from my account and after charging and confirming room bookings,a lady called up(from no.[protected] and said that booking has not been confirmed because of non-availability and has left me with no option.
My points are:-
1)How can they confirm bookings...

I booked a return flight from Bengaluru to New Delhi for 21st October 2011 and return 1st November 2011 on yatra.com. Indigo is the filght carrier. The price shown on the site was INR 7596(Combined). I made the online booking and made the payment. The ticket confirmation page showed that the ticket is unconfirmed and occasionally you will have to pay more if the prices of the ticket have increased. I checked the prices on the website, it...

Nearly one month ago i had recd a call from Yatra.com regarding 25% dis on purchase in shopping mall items and discount of Travell Vouchers, gift of wrist watch etc. I had given my all details of credit card now a bill is also came and amt of rs 6617/- also debited. Still one month was gone i had not recd anything. There tel no also i am not getting [protected]/[protected] and there business promotional company ie Shift Thought also not reply...

BEWARE OF BOOKING THROUGH YATRA.COM

I booked my tickets through Yatra online since my relatives told me that I will get a better deal through them. I had a bad experience starting with the booking as my credit card wouldnt get accepted through the Indian portal as I am coming from US. It got rejected couple of times and when I called the customer service and they asked me to book through the US website. Finally I was able to...

Dear sir, I am Pravesh Meshram from Nagpur
I am completely cheated by Shiftthoughts-Yatra.com
Certain special terms are never informed which are printed on the overleaf of Vouchers:

One can use only one voucher of Rs.500.00 per booking of a return flight (which means actually 2 flights). Discount is applicable on basic fare only and not on the total fare. Normally Basic fares these days are in the range of 200/300...

i have booked air tickets through yatra .com for three paseengers and then cancelled those tickets . they confirmed me about the charges that 750 per passenger will be deducted by Airline and 250 per passenger by yatra. means total 1000 per passenger and a total of 3000 will be deducted. but they deduct 3600 and refund the balance amount. my booking reference no. was 7025653...

Yatra.com has one of the worst customer service of any online travel booking site. The problem started when i called on early 13th morning to cancel my Air ticket (Yatra booking ID: # [protected]) scheduled for 8:15 am on the 14th July , the agent informed me that i will be getting a refund of Rs. 3200 if i cancel the ticket. before i could confirm and ask her to proceed, the call got disconnected. When i tried to reach them back, i got the...

i have book a ticket from yatra .com
the booking detail is Yatra booking no: 6967421
Booking Date: 10 Jun 2011
from new delhi -hanzhou
hanzhou - qingdao
qingdao- ghanzhou
guanghou- new delhi
in this qingdao to guanzhou i dont want to travell than one day before i call yatra .com mr sandap sharma told me that it can not change , but when i call to air line they told that you tell your agent...

Dear Sir,

I had booked a tour from Yatra Online "Europe Jewel" for 15 days for two person. After booking we had applied for Visa which were rejected.. But we had already paid yatra around 1.7 lacs as per there requirement. But since we didn't get the visa Yatra people have said that they will deduct Rs40,000/- per person as the flight tickets and hotels were already booked. I dont understand...

When I booked the Domestic offer I have been assured from shiftthoughts.com/ yatra.com side that I will get domestic flight offer worth of 22,000/- .So many terms and conditions on Vouchers which they have sent to me which was never explained me on phone.
They told me the offer is for domstic flightbooking at initial call made to me and i agreed upon that and paid rs 6616 .Instead of 22,000 of flight voucher,they provided me voucher...

Dear All,

I would like to share Yatra.com's Leh / Ladakh Package expience.


TO ,
[protected]@yatra.com

Dear Neha,

This is CNT ,who went to your Leh package last week from 11th to 19th June ,2011 Ex Ahmedabad dates.

This is to inform you that, we have ever experienced such unorganized package yet.

All around 30 yatra tourists were...