Yatra Online / YatraTrip.in Complaints & Reviews

Modus operandi OF YATRA.COM
Step 1 Take full money from public by offering upto 50 % discount of all hotels. And give them confirmation email , confirmation voucher no. and food coupon no etc.
Step 2 Wait for few days till public books their railways / airlines ticket.
Step 3 After some time yatra.com official will call and say your required hotel is not available so please choose this XYZ… hotel or else take refund....

Booking Details:
Yatra.com Reference No. [protected]
Yatra booking no: 11123838
Name: Dibyo Jyoti Sen
Email: [protected]@gmail.com
Mobile: [protected]

On 7th May 2013, I booked Hotel+Flight Package for a round trip (Guwahati  Chennai) for Rs 29233.03 on Yatra.com with Reference No. [protected] and Yatra booking no: 11123838.
My Package included the following:
i) Domestic Flight(Indigo...

I booked manasarovar yatra booking reference ID is S316009.
I booked this ticket on 12th May 2013 ( Time 2.30 PM ) for Manasarovar yatra on May 27th 2013 with Suvudha Kanojia.
Even during booking she hurried me to pay the amount and asked me to send the docs immediately. I have done my job like paying the required amount , sending Docs within 3 hours of time. All my docs are received as per the courier to your office. I have...

Name : Vaibhav Agarwal
Yatra (US website) Booking Reference Number: 6WF3XP

This is in regards to the booking reference number 6WF3XP. The flight was from Pittsburgh to New Delhi and was through Toronto. Now, at the time of booking, I specifically asked if I would require a transit visa for Canada and I was told by the representative from Yatra that no, I would not need one. But later I got to know from the airlines that...

I did a Hotel Welbeck Residency,ooty booking with yatra.com on 11th may 2013 , after making the payments i got the confirmation and Hotel Vouchers from Yatra.com that the booking is confirmed . I asked my guest to go with the voucher details to the hotel and check-in at the hotel . Once the guest went there they came to know that its a fraud booking as there was no such booking was confirmed from the hotel and the Hotel people confirmed that...

Sir
I've planned for my honeymoon toor package Through yatra.com for 5Night/6 Days from Delhi to phuket & Bangkok ,as per There quotation They have given me a offer price of 45843 Rs (including airfare/land package & bookings /government [protected]@ 3.09%) For 2 person .and I've done my booking by giving token amount of 20,000 Rs to initiate my bookings .They booked my flight tickets .but now 1 month before The departure...

Beware of YATRA.COM even if you are making the payment for flight ticket they are not paying it to the particular airline.
Please share this
Today my kid and wife got harassed unnecessarily in Bangalore airport while they were about to travel from Bangalore to Kolkata.
I bought the ticket on 26th of April from Yatra and got the invoice and confirmed E-Ticket.
I paid for both my wife and infant kid and in fact...

Dear Sir/Madam,

I have booked an air ticket for my wife & child from Madurai to Mumbai in Air India flight through Yatra.com website on 24.01.2013. When i booked 1st time the transaction was success & Rs.4537/- was deduct from my account, but I din't received ticket. With in 5 minutes i received a call from Yatra call center & they told that ur ticket is not confirmed because of payment was not received at...

Sir, we had booked a ticket Booking referene No ZLCA5R Dtd 16.04.2012, Air Canada 7 Lufthansa, Departure 7.05.2012, Bangalore Frankfurt Ottawa Saskatoon and return, FEBRUARY 25 2013, through YATRA ONLINE , 10TH FLOOR TOWER B, UNITECH CYBER PARK, SECTOR 39, GURGAON. The full amount of Rs 82,331 was paid, ticket issued, and I travelled to Saskatoon. As my mother Vimala SDtephen was seriosly ill, Ihad to leave immediately, I Had informed the...

Dear sir,
We had booked tickets For Anita rana two and fro through Yatra .com for Indigo Airlines from Ahmedabad to delhi and back on 01.04.2013 April.
It was Clearly written that the flight would leave Delhi airport at 11.35 p.m..On reaching the airport on time they informed that theFlight was re scheduled for 10.40.ams they declared me not reported.
I was then send to another window to book ticket for next flight...

Refund of my pacakage Amount 52344(REF NO[protected]' (TZS8ER) International Packages [Thailand]

That i booked a Air packed for Thailand for 2 persons Sh Baljinder Pal Singh and Sumeet Sehgal Amounting to Rupees 52344 through my credit card HDFC and Standard Chartered bank 4-3-2013 that on[protected] the mother of my friend sh Baljinder Pal singh ( who was to be a company and me ) was admitted in PGI - Chandigarh on...

Sir,
I have booked an air ticket through Yatra website on 24.01.2013. When i booked 1st time Rs.4537/- was deduct from my account. But I din't received ticket at the 1st time. Then i received a call from yatra call center that ur ticket is not confirmed & he insisted me to book again & said that the failure booking amount will be refunded with in 2 to 3 days.On 4th Feb i sent my 1st mail regarding the refund & yatra...

I cancelled the ticket from Yatra.com booking ref# [protected] on 1st of Mar 2013 an i was told that i will get a refund within 5-7 days. Total amount which i paid was Rs.16,479, and i was supposed to get a refund for Rs.13379 after deducting Yatra's and airline's cancellation charges. I received a refund for Rs.6974 in my a/c on 7th Mar 2013, i didnt get the remaining refund, i called them to remind them again and they processed...

I am writing this after getting out of trauma that was created by the international trip planed by Yatra.com for me. This was my life's biggest mistake, They completely spoiled my most precious holiday's by their amazing planning skill's, below I tried to point out few blunders created by Yatra Planners :

* Non-Veg food served in flight : My honeymoon trip started with non-veg food being served in Thai Airways...

Dear Sir/Ma'am,

I had booked a domestic flight ticket from YATRA portal for my travel to B;lore from Mumbai in Dec, 2012. The flight Ticket's Yatra reference number and corresponding insurance number are [protected] and HO908715 respectively. This was a kingfisher flight which eventually got cancelled and I had to make an alternative arrangement for my travel at a higher costs.

When I contacted TATA-AIG...

Hi,

Please don't believe on yatra.com. do not book with this company. they are always ready to cheat and never support by customer care.

I was trying to book air ticket on yatra.com and received a call from yatra.com. The guy named mehtab alam said me that he will book my ticket.
Then told me booking reference number 10665696. after that i have dome the payment by follow the process which he told...

Hi,
I am a first time user of Yatra. com and would like to share the horrible experience that I have had with them. I am planning to travel to Goa (from 29th of Jan to 2nd of Feb 2013) with my family, my wife and an infant son (1.5 years). I did the mistake of calling up yatra as the popular resorts that i knew of were booked. I was suggested bagmallo resort by the sales person at yatra. My yatra booking ID is YT 10658194
br...

hello sir, i was trying to book ticket through online process in yatra.com while they asked me booking details and i booked ticket on name of NILESH SOLANKI. from JODHPUR TO CHENNAI ON 8.1.13.... they asked me ATM no and i entered all. after entering My balance was deducted from my bank balance....in online it showed message to wait for few minutes i waited for 1 hour and after that message...

i dont like yatra.com as we went andaman.we have payed 2.8 lakhs but the employee pranav lamba gave a mail that ur tickets are booked when we went their, their was no proper accommodation and that pranav is not at desk we wasted our time, their was no proper guide to suggest us these guys from yatra are also careless and when we try to contact them in andaman their were telling as we are not responisible for all these bull i dont suggest...

Refund:

I booked a kingfisher flight (Kingfisher IT-632) from Port Blair(IXZ) to Chennai(MAA) through Yatra.com on the 29th of Sept 2012.

The date of journey was 18/11/2012. Yatra did not bother to inform me that the flight has been cancelled from airline side, it was I who called them 2 days before the journey.

I spoke to them about the refund on 18th Nov 2012 itself, one of the representatives...