Yatra Online / YatraTrip.in Complaints & Reviews

Hi, This is regarding the mobile application snags of yatra.com the application is not up to the mark and misguides the customer while making the bookings. I have booked return journey ticket but only one way ticket has been booked. Now I tried and explained with all the proofs to yatra.com but their seniors are not ready to accept the mistake in their application & are adamant that I have to make a new booking & are neither ready...

Hi, I used citibank debit card to book a ticket on 17 December 2013. The transaction failed but the amount was deducted. I have mailed [protected]@yatra.com repeatedly asking for 23 digit ARN (Acquirer Reference Number). They always provides me the order number[protected]-[protected] Citibank Bank Account Online[protected]:22 17461.00 DECLINED), but citibank cannot process the refund without ARN. Could you also provide me the ARN? Thanks Nithi...

THE CO. YATRA.COM, WE HAVE ALREADY SUBMIT COMPLAINT AGAINST THERE CHEATING AND FRAUD, DONT MAKE ANY BOOKING WITH THEM, THEY ARE BLACK MAILORS, DENGER GROUP OF FRAUDEST PEOPLES, THEY FRAUD WITH US,
IMPORTANT THINGS OF THIS FRAUD CO., WHEN YOU COMPLAINT AGAINST THEM, THEY PUT SOME WOMEN STAFF FOR SETTLEMENT, AND THEY ARE COMPLETELY PREPARED LADY FROM YATRA.COM MANAGEMENT, SAME THEY PUT SOME ROOPKANTA LADY TO US,
SHE WILL MAKE...

YATRA.COM, WE HAVE ALREADY SUBMIT COMPLAINT AGAINST THERE CHEATING AND FRAUD, DONT MAKE ANY BOOKING WITH THEM, THEY ARE BLACK MAILORS, DENGER GROUP OF FRAUDEST PEOPLES, THEY FRAUD WITH US,
IMPORTANT THINGS OF THIS FRAUD CO., WHEN YOU COMPLAINT AGAINST THEM, THEY PUT SOME WOMEN STAFF FOR SETTLEMENT, AND THEY ARE COMPLETELY PREPARED LADY FROM YATRA.COM MANAGEMENT, SHE WILL MAKE YOU FOOL TO TELL YOU WAIT WAIT WILL GIVE SETTLEMENT OF...

The tour was badly organized. The customer complaint service is really useless as I kept ollowing up with them until now for and finally they are saying they cannot return or process my claims. I am only asking for refund for the portion of the tour (excluding food and accomodation) which we missed due to 'Lehar'. Its been almost 30 days since i raised a complaint in the Yatra complaint center. We, me and my wife, booked...

Reference No. [protected]
booked hotel glow inn by reading the very nice reviews about it but later when i checked in nothing like that is here...at 7 degree temperature they just provide me one very thin blanket... cockroaches are moving in room and place is smelly...then i again opened yatra.com to check that in reviews it was soo good then i came to know that cheaters hav copied the reviews of some other hotel (hotel rama inn) here...

Ms.Namisha singh, .Nikhil Kalra and Manish Srivastava of Yatra.com, Gurgaon. Ref: YATRA BOOKING No.S463639 As per our schedule, we returned on 16th Nove. 2011 from our above referred tour. 1)During the tour, we had arguments with yatra representative Mr.vijay at Portblair over not providing the meal i.e lunch or dinner. May i know why it was not provided ? The undersigned when read the final itinerary, the general terms and conditions...

We had booked three tickets for 28th of August (Ref PNR No [protected]) and cancelled the same on 27th of August and applied for a refund on the 24th of October with a confirmation of PNR Cancellation directly from the Air India Office Bhubaneswar as follows : Station Manager Bhubaneswar <[protected]@gmail.com> Oct 24 to support, me Kind attn Mr Avinash/ Ms Preet Soni Executives Yatra.com This has reference to the tele discussion...

Hi, My friend Shagun Mathur took the jet airways flight on 20th Nov from bangalore and reached Mumbai(PNR : NPBZKL), there was a 5 hour gap in the hopping flight from Mumbai to Jodhpur. She was sitting right in front of the gate and she was checking the board for status of the flight, till about 11: 10 am the status remained 'Security' and no announcement was made at all. So she had no way to know the flight was about to leave....

Dear Team Yatra I am facing an issue due to a technical glitch which caused an erroneous booking or air tickets. Awaiting revert and hopefully some respite from double cost I had to shell out to change the tickets . Please get in touch with me and help me make this experience better or loose a customer for life @beingmrskapoor . Also when I immediately called and spoke to your staff (within 2 minutes of recipet of message) they suggested...

there are so many problems that we face in trip singapur and malashiya . the question is that your employ anshyman told it is a group tour but it is not no other family no guide .it is a horrible situation .before booking i ask i want to go with only group tour.i have tickets that are not used their...

I am a senior citizen and I have frequently bought air intntl and domestic air tickets from Yatra .I had a good feeling because always Yatra reps had good behavior and helping attitude. But this time when my confidence was on hype to buy ticket from yatra I had a bad experience with your reps Ms Nirmal Kaur. As I have vision problem, when I called to Yatra unfortunately she picked the phone and I asked help from her to let me help buying...

I, Nironjon Islary student of Tata Institute of Social Science, Mumbai, had tried to book online flight ticket in August 28, 2013 for to and fro (Mumbai & Gauhati) for the dates of October 3, 2013, and October 15, 2013 at Yatra.com whereby internet banking was used from my SBI account but unfortunately payment was failed yet Rs. 12954 had been debited from my account. I had awaited till 15th September believing debited amount would be...

I have booked a ticket of spice jet airline from yatra.com for traveling to Delhi to Bangalore departure date 6 Oct 2013 time 21.30hrs.But due to some emergency i have cancelled the tickets on Delhi domestic airport spice jet ticket counter and they said ticket has been cancelled and amount of Rs 5397 should be refunded.After few days i have contracted to customer care of spice jet regarding it they have said we have already refunded the...

Yatra.com cancellation of rail booking. I had done train bookings yesterday on Yatra.com. MY yatra booking ref no is 98I8WG. Amt INR 7174.47 The train bookings are not seen under ' my bookings ' section, even though I got confirmation of successful ticket booking through SMS from Yatra.com. now I wish to cancel my train booking, but cannot see it in 'my bookings' section. there is no facility of cancellation through...

Dear Team please take an immediate action on this. My Yatra ref no is YT11630698. I had booked Hotel Mangalam, Kolkata a week ago, and accordingly paid, and got the hotel voucher, confirming my booking. at the 11th hour, i get a msg stating they would have cancel my booking. adding to the agony, they replace my booking with a very substandard hotel, with leaving me no options. when requested the customer center executive, Mr Rohit,...

I have booked indigo flight thru yatra.com on 27th July.Then i got a message that they could not issue the flight ticket due to technical problem but my credit card was debited by 38000rs. Now am behind them for 2weeks but they are not responding aptly.They are giving so many contact numbers while calling customer care but no one is giving any proper answer. How can i get my money back?My booking reference is [protected]...

I have booked air ticket on 4.8.2013 under ref no. CCA13HQWVS456IGK7320938 for cochin Mumbai sector on Go Air . Payment has been mafde through net banking on line. Status of the booking and ticket could not be retrieved. Pl confirm the stat of booking as the payment is already effected....

On 23rd March I received an email regarding a Holiday Package of 3N 4 Days powered by Yatra.com for Rs 3999.Alongwith this voucher I was entitled to one of the 4 gifts namely Grasim Suit pc,Maxima Gents Watch and 2 more which I forgot.Also there was a special gift,A Trolly Bag, which was additional if I would purchase the voucher at that time only.So keeping the trust in your Brand name,I purchased the voucher right away. Now as per Madam...

I had booked Ladakh trip with Yatra on 2nd of May, 2013 for 2nd June, 2013. My Booking ID is SR298721. I made advance payment of Rs. 15000 on that day itself as told by Yatra representative (Prince Kumar). Total cost of the package was 49500 rupees for 2 persons. When I enquired that when will I have to make the remaining payment, he said Yatra will get back to me around 10-15 days before the trip and at that time I will get the receipt and...