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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 216

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J
Jay Jayavarapu
from Hyderabad, Telangana
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Balance Deducted without my will

Address:Hyderabad, Andhra Pradesh, 500038
Website:aircel

I Recharged my Number ([protected]) with The Fallowing Tarrifs(75+ 34) and i received the balance as promised and suddenly today noon it shown to 34 and the rest was deducted to a service which i dint asked for and i called the customer care and a lady picked up and juggled to 128 ans she told me people are busy and asked me to try to other number as i dont have balance i would like to know what happen to the balance which suppose to have...
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E
eiabhishek
from Thiruvananthapuram, Kerala
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For balance deduction with aircel network

Address:Lucknow, Uttar Pradesh, 226011
Website:not any

Sir,
i want to refund money without any reason, MY aircel number is [protected]. And my complaint is that every time i recharge to start deducted my balance 5 rs, 2rs 8rs, 1.5 rs etc but 20 june 2016 i.m talking costumer executive after 14-15 time try to call but he say our network not proper working, so can call back after 4 hr, after 6 hr executive not talking my call.and 21 june 2016 to receive my call after 8-10 time call and...
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L
Lakshay Singh Chauhan
from Jaipur, Rajasthan
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Recharge balance not get

Address:Jaipur, Rajasthan, 302012
Website:www.aircel.in

Aircel sent message me 67 k recharge p 1 gb net but mila 450 mb 10 k liye plzz help i call to aircel complaint centre but not provanding me net plzz help and i recharge with r-recharge but not giving me net why plzz help i m senting image of message plzz help...
Plzz give me net plzz help plzzz ...
Plzz help solve my problem plzzz :-((( plzz help me aircel not giving me 1gb data plzz help me...
+1 photos
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S
shivamraj2012
from Bengaluru, Karnataka
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Fraud company

Address:Chennai, Tamil Nadu, 603203

I am using aircel postpaid number, and due to their bad service and poor customer support team. I applied for migration from postpaid to prepaid. Therefore I visited the aircel store and submitted my documents and paid the dues amount on 22nd june 2016. They told me that your sevice will done in next 7 working days.Then on 23rd june 2016, I got a call from aircel team regarding my service. The aircel representative was continuously speaking...
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D
dutta_b
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Balance Deduction after using Aircel Prepaid 3G Data

Address:781028
Website:Aircel

Sir/Madam,

With reference to the subject cited above, I have been using the prepaid Aircel No. [protected] for many months. But from the last 2-3 days my net balance has been deducting abruptly without any reason. I have not downloaded any heavy file. I have also tried to reach the customer care for this issue but there is no response from their end regarding the reason for deduction. This type of service provided by Aircel...
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S
Satheesh Naik
from Mumbai, Maharashtra
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Deducted money without any information by activating upedecpi9

Address:Kanpur, Uttar Pradesh, 208024
Website:Www.aircel.com

Herewith I Dr. Satheesh Naik S J would like to lodge a complaint against Aircel up east for deduction of money by activating UPEDECPI9 without my consent. I been with Aircel since from last one year literally am Fed up with their service. From my experience of last one year I see Aircel is number one in hopeless list. It deducts account balance without any information and doesn't provide any service for deduction. Since from last 6 days I...
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L
Lokkesh Kumar
from Chennai, Tamil Nadu
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Bill received payment

Address:600088
Website:www.aircel.com

My name is lokkesh I am using Aircel past three years and also I am travelling to Banglore in year 30 times. When I am travelling outside automatically the network will be changed to another network till now. I will receive bill nearly 2000 to 2500. Now I had stayed in Banglore 7 days they charged 30000 bill payment to be paid I asked in customer care why like huge bill came to me they are telling u had used data so only we charged. Their...
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S
scofieldmani
from Chennai, Tamil Nadu
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Glamour Zone 75

Address:Chennai, Tamil Nadu, 600021

Dear Aircel,
I recharged my aircel prepaid ([protected]) account on 23 June @ 8.52 PM. My transaction no is : CHR[protected] and my new balance will be Rs.40.48. After a while @ 9.36 PM on 23rd june I recieved a text message that : " Thank you for choosing Glamour Zone 75 at Rs 35.0. You have been charged Rs 35.0 for 7 days. To unsubscribe SMS STOP to 155223 "

I also did sent the text message STOP to 155223. In...
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S
S Malick
from North Lakhimpur, Assam
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Balance deduction and providing wrong information

Address:732101

From the last few months aircel company activated vas service on my aircel prepaid mobile number ([protected]). I have got huge sms on my mobile and a huge balance is deducted from my mobile number ([protected]). But when i ask for any vas service on the vas deactivation number (155223) it did not respond anything. Since last 3 days i have been trying to contact with customer complaint number (198) but they always treated me wrong or provide...
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Address:Jaipur, Rajasthan, 302012
Website:www.aircel.com/AircelWar/appmanager/aircel/Rajasthan?_nfpb=true&_pageLabel=customercare_contactu

Hello sir
i am brijesh Kumawat my Mobile no [protected] aircel company
My balance deducted for caller tune charge which not active on my no. And already complaint against this issue
Recent today i call customer care before Recharge
That " sir please tell me any service action or not active on my no. I want Recharge my no. And i am not take any loss or deduction any of vas & other deduction/charge. So please tell...
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V
Vijay Kumar Vaijwade
from Delhi, Delhi
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Sim card is not activating

Address:Hyderabad, Andhra Pradesh, 500035
Website:consumercomplaints.in

Dear sir,
I am a customer of Aircel . Recently i have taken a new Aircel prepaid sim with a number [protected] in hyderabad, Telangana.this sim caard not yet activated though i visited nearest aoircel center.They are saying that it will take upto one month for activation.But, till now three months are completed.kindly activate my prepaid sim as soon as possible....
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S
shikhar.m
from Noida, Uttar Pradesh
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3g services not working.. Customer care not filing complaint

Address:Ghaziabad, Uttar Pradesh, 201016
Website:www.aircel.com

I recharged my number [protected] with 122 for 500 mb 3g data on 19th june.. But after couple of day my 3g services stopped working. I am unable to connect to aircel 3g network.. I tried everything starting from swiching my phone off and on, network setting only wcdma and searched to select aircel3g or reliance but it says "unable to connect please try later". The as always aircel pathetic customer care is keep on disconnecting the call and...
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Sonarpur MMS
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto renewal of Rs 26 SMS Pack

Address:Kolkata, West Bengal, 700150
Website:www.aircel.com

Date of Incident: 23rd June 2016 @12:48AM
My Number: [protected]

Description of incident:
This is the third time I am facing the same incident. I have complained the customer care for three times now reporting that Rs.26 SMS pack is automatically renewing itself please stop it or tell me the way to stop it. But, they told their is a way to stop it just send SMS "STOP" to some number then the pack will stop auto...
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A
ankit1594
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Signal quality

Address:500094
Website:aircel

Why there is no 3g connection in the most technically advanced region in hyderabad. I work for wipro, gachibowli, hyderabad. But when i come to office. I find no network here. Or if by any chance it is there then 3g connection wont be available. Please lok into this matter seriously. Its creating a lot of problem. Otherwise i will have to look into porting my number into airtel....
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S
saurav suman sharma
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Unreasonable account balance deduction

Address:Varanasi, Uttar Pradesh, 221004

While surfing internet i was charged rs 35. I called the customer care and told him to refund my balance against the unnecessary deduction. He told that, we are unable to register ur complain due to some technical problem. Each time i call them i get the same reply. Please solve this issue, so that i could get my balance back.
My no-[protected]
Message i got from company — thank you for choosing juiceup weekly at rs 35.0. You...
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S
suren83
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Mobile service provider

Address:600 066

I am having a aircel number more than 7 years. I have already activated dnd service. 13 june 2016 without my knowledge the company activated fun tv an later renewed the subscription. Since i never like this bluddy things and the aircel pupil have taken money from my account for the second time. Immediately deactivate fun tv subscription and return the money to my account. My cell number is [protected]. The money which aircel taken is rs.70...
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Address:Nashik, Maharashtra, 422101
Website:www.aircel.com

Hello,
I am Pankaj Singh, I have recharge with Rs.98/- ( for net pack )on 19th June by Online Aircel app & payment deducted by my debit card, but that day when I am recharging in last moment my web page was got close & my payment was deducted from debit card. but I didn't receive any SMS from your company for recharge. I have call on 198 on same day the person said me that you call after 24 hours. When I called after 24 hours to...
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A
Ashok Raja Boda
from Mumbai, Maharashtra
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Bill for 13 days of usage.

Address:603103

Hi,

Recently, i converted by prepaid sim to postpaid with plan of 325/-. I applied for postpaid on 24-may-2015. I got postpaid connection on jun 7. Now bill is generated with rupees 363/- on 20 jun. For 13 days of time, why should i pay 1 month bill. I got irritated with this, i like to convert it back to prepaid.

Please provide suggestion.

My cell number is - [protected]

Thanksbr...
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Address:Kota, Rajasthan, 324004

[protected] aircel postpaid number bill paid kiya tha but aircel company wali keh rahe ki bill paid nahi hua hai.order no [protected] tha aur 501 ka bill paid kiya tha lekin paresan hum ho rahe hai.paytm se jo jawab aaya hai usme bhi transition sucess bata raha hai.yadi es samasya ka samadhan aaj nahi hua to mai paytm par transition band kar duna aur mera bhai vakil hai court case kar dunga....
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S
samirkaneriya
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rate cutter not working after sucessfull recharge

Address:Nashik, Maharashtra, 422011
Website:www.aircel.com

Sir/madam,

I recharged my mobile aircel no. [protected] with rate cutter rs. 57 on 1st jun 2016 as per rate cutter benefit all local (M) + std (M) calls at 1.2p/2sec. But every time 25p/min is cutting.

I tried so many time on customer care but every time it show all customer representative are busy please try after some time.

Pleas take necessary action so that i can get benefit of rate cutter...
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