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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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359
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Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 215

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M
Mohd Mushir Alam
from Port Blair, Andaman and Nicobar Islands
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Unauthorised deduction of balance and impose the unnecessary services

Address:Kamrup Metropolitan, Assam, 781022
Website:Exploitation of Consumer by Aircel

Sir,
I am a consumer of aircel and my no. Is [protected]. No. Of calls are being received frequently from aircel to subscribe so many paid services, not only this they are subscribing paid services without confirmation/permission and deduct the money from balance. Which is very disturbing and including financial loss too.

Kindly help to resolve the matter.

With regards,...
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S
sandy tanwar
from Mumbai, Maharashtra
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Not deactivate vas service

Address:New Delhi, Delhi, 110087
Website:aircel.com

Sir i have call this no 155223 by computer talking is not activated any service bt every week my balance is cut 7 rs ps... Solve the problm thanx my no is [protected]
But i'm calling customer care but wha bhi koi solution nhi kr the bolte h deactivate kr di bt fir b cut hota balance pls.. Refund my balance because i have no need this service jbrdaati di gyi h...
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I am very upset with aircel's customer service, they are never ready to help their customers rather blame them for unreasonable balance deductions, their network is very weak and calls cut after ever 2-3 mins automatically, recharge done but not applicable for hours, unnecessary advertising in between calls which delays important calls without any reason, network strength always weak and disturbances during calls.

I would...
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S
Shramana Riya Hazra
from Kolkata, West Bengal
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Aircel voucher

Address:Howrah, West Bengal, 711102

Sir
I bought an aircel recharge voucher of rs 20/. but while scratching for the 16 digit pin it was damaged and the nos are not visible. the serial no of the voucher is [protected]. i m still having the voucher with me.
plz help me getting back the voucher....
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V
Vishwas Thakur
from Gurgaon, Haryana
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GPRS Roaming

Address:Gurgaon, Haryana, 122018
Website:www.aircel.com

On [protected], the Bill for Last Month is showing Rs 292 against Roaming which is quite high and disproportionate. If you do not have services in Haryana and bill due to other service vendors you use, it is important to see that customer is aware of the fact and it is flawless. Neither I was aware nor their was connection during that time and bill for few hours for trial for Google Map should not be such a high amount. Kindly reverse it and...
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S
shikhar.m
from Noida, Uttar Pradesh
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Aircel Social team could not resolve 2 months old complaint yet

Address:Ghaziabad, Uttar Pradesh, 201016
Website:www.aircel.com

On 23 may after recharging my number [protected] with 123 rs. For 500 mb data pack aircel is deducting continuously from my main balance for data usage. Though i received the confirmation message stating that 3g services are activated on your number i am being charged. I filed a complaint after so many calls at customer care with complaint number 1-[protected] and i was told that it will be resolved within 24 hours along with waiver o[censored]nfair...
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B
Bhardwaj Anand
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Offer price money not given...

Address:801503
Website:uc browser

Dear sir
I did a recharge on 17th June of Rs 60 so that I can get a balance of rs 70 on my mobile number [protected] as it was mentioned in my offer but the extra amount was not credited. A filed a complain with complain Id 1-[protected] but it has not been resolved to best of my interest. I request you to take further necessary action.
With regards
Abhay Pandey...
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A
architsri94
from Gurgaon, Haryana
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No activation of sim

Address:Lucknow, Uttar Pradesh, 226024
Website:www.aircel.com

I purchased an aircel sim from a local shop in vikas nagar Lucknow.
He told me that it will be activated within24 hours, But they have passed and so my sim is not activated. Please activate my sim
Here are the details.

Phone no: [protected]
Sim no:[protected]
Imsi no : [protected]
Please reply as soon as possible.

Thank you in advance....
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S
Shree Gems
from Gurgaon, Haryana
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Not get talktime

Address:Jaipur, Rajasthan, 302003
Website:AIRCEL INDIA

I recharge my aircel (+91-[protected]) number with 108 rs. online by a ICICI bank application at 28 june 2016 morning but didn't get any message or balance from aircel.
my bank account is credited same time but i haven't get any talktime and message from aircel. can you please help me asap.

Thanks...
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Address:600053
Website:www.aircel.com

I am muthukumar from ambattur, chennai. I changed my mobile network in april from vodafone to aircel. Submited my documents in ambattur aircel showroom while doing the mnp.

My mobile number is [protected], connection in the name of muthukumar, using prepaid connection.

Mobile number was verified by aircel verification team and we got the aircel network by using the aircel sim.

The problem is while...
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T
TSmsjpk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card is not activated

Address:Hyderabad, Andhra Pradesh

I bought an aircel sim card ([protected]) in hyderabad.I bought this sim card from a small store in hitech city hyderabad..They ask me a local number for verification.I am also give my friends number.Actually i am from tamilnadu.But till now the sim card does not get activated.please take a step to activate my sim card.Try to activate it as soon as possible.....
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I
imraanimmi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehave given proofs

Address:624101

Hai i am imran
I am using aircel postpaid in past 1Year.
I have submit the proof on 6Months Before reason of Prepaid migration. they are taken my proof. But they are not raise prepaid request yet.when i am contact The aircel store they are speak badly. I thing they are misbehave my proof. Please help me to change postpaid to Prepaid Connection
Store Details:
National Celcom
Hotel City Towers
Anna...
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Address:Begusarai, Bihar, 851101

Hye..my self Raghuveer from bihar
Masti mall pack is activated automatically on my aircel no. Please help me to deactivate this as Massages are coming regularly that..
Dear Subscriber. you have been subscribed to Masti Mall. Please recharge your account to continue enjoying this service.
As soon the problem will be resolved i will be most helpful
Please I request aircel company to respond us because many peoples...
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K
kiruba1724
from Chennai, Tamil Nadu
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Threatening calls and using abusive words for bill

Address:Chennai, Tamil Nadu, 600117
Website:www.aircel.com › Chennai › Customer Care

I used aircel postpaid connection for while.. On january i'm supposed to leave tamilnadu, on that time i enquired aircel customer care about roaming but they replied like "we are having aircel in cochin also so no charges applicable for roaming you can use there like that...". Then i carry forward my sim card to there and use it but i didn't get proper coverage so i used my alternate number. Finally i got a bill with 8807 rupees and i was...
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Address:Gorakhpur, Uttar Pradesh, 273001
Website:consumercomplaints.in

Hii its arpit here. And i m here for complaining against the aircel service. The company use to make unauthorized charges and also it adds a vas pack and deduct the amount which remains in the phone. Since last 1 month they have deducted approx. 60 rupees of mine making unathourised charges. And now today again they have added a vas likes - masti mall pack music download pack etc. Without my subscription and the customer cares are also not...
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B
BIKASH LAL
from Patna, Bihar
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Daily auto renewal BHLOC1

Address:Patna, Bihar, 813231

I have choose one day rate cutter by dialing ussd mode for a single day but after that its auto renewal my services again and did not given any deactivation information. i want to know that how to cancel this and while i complaint to customer center he behaves like he sleepy.and after that my line has been closed and i am unable to contact them.please help otherwise i wind up my sim. [protected]...
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S
Saurabh Johari
from Kanpur, Uttar Pradesh
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Activation of Services without my Consent

Address:226021
Website:www.aircel.com

Hi,
This is Saurabh. Aircel UPEDECPI9 service was started on my number from 20th June till and has siphoned all my balance by deducting 9/- per day.
I need all my money back and do not want any service to be activated without my consent.
The 155223 number is also useless. It always ask to press an option without giving list of options....
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Bhhshgga625677-
from Lalganj, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please credit back my money which was deducting without my permission

Address:New Delhi, Delhi

Myself deepak and my aircel number is [protected]. From last 10 days in every 2/3 days rs5/ is deducting from my mobile balance. Suddenly a service message came informing that your last sms costs rs5/, i have no idea what kind of service that is. I called the costumer care so many times no results. They told me to call 155223 any service will deactivate but it says you have no service activated.
Please sir already 20 rupees deducted...
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Address:Lucknow, Uttar Pradesh, 226022
Website:aircel.com

Hello, this is priyanka kannauji and my no. Is [protected]. I am really very dissatisfied with the services of aircel. The company should either improve the service or shut down its network. Everytime i browse internet, some aircel service appears on the screen for subscription with option "yes" and "back". As i think i am an educated person, i close the link immediately without pressing the option "yes". Despite this, i received message reading...
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S
siddhartha raj
from Mohiuddinnagar, Bihar
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Unusual deduction of money

Address:803302

Without any conformation sms or without any activation of plan aproxx 10 rupees has been deducted from mobile number [protected] and after this calling to customer care they told sms pack is active on your number but as i described earlier no sms recived that conforms the activation of plan and also i had not activated such type of plan. Now, they are not refunding my money....
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