Tata DoCoMo Complaints & Reviews

My Account No. is[protected] and Connection No. [protected]. I had activated a plan of 950Rs. which is a postpaid account and have used its services till February 2014. Since I was shifting to Chennai on a professional assignment I had requested the Customer service at least 4-5 times to deactivate and close the account. I paid my dues of Rs.2472 on 28th February by Cheque No.710474 drawn on SBI, Chennai hoping that they would close my account...

Respected sir, I, Abhinay Singh, building no 9/104, Mhada complex, Ekta nagar, Kandivali west, Mumbai, has applied for internet(2mbps) and phone line connection ( broad band) through Tata Docomo broadband agent Manoj Dube( [protected], [protected]). I paid him Rs 1422/- in cash on 08/07/2014 as connection charges and the account no[protected] and CAF number 6712684 is generated on 14/07/2014 and i took leave from office for connection...

Some customer person called last month saying that he would change my plan from 199 plan to 350 plan for my betterment. I asked him how can I change because it was already around 17-20 June and any change in plan had to be made before. I told alright and then started using net pack for the entire month. But then only on 15th July did I get a msg that plan has been changed.Because of your customer care persons I have around 500 Rs in my bill...

Dear Sir/Madam,

I am a corporate customer for Tata Docomo

I lost my device and called first on July 6th to request for cancellation as I was frustrated with the performance of the device.

Note: Speed was pathetic and even in Bangalore where I stay. Complaints does not really work
with TATA and there is hardly any customer satisfaction.


I was persuaded for new plan...

Hello, As per the photon max wifi 2G max speed is 6.1 MBPS but i'm getting the speed of just around 0.20 MBPS. I have raised 3-4 complaints upon this issue but no one has taken care. Daily i'm checking the speed it's max speed will be 0.51 MBPS and it is not a constant speed too it keeps on reducing. I have informed to tata docomo people that moreover I don't wan't to waste my time to use the product, So, please refund my money for the...

I was using Tata Photon+ (for some years[protected] with 5GB unlimited connection but due to speed and connectivity issue planned to close it. When i raised it up with Customer Care they blankly said it can not be done and you have to visit the Tata Photon centre. I visited "Madhapur, Hyderabad" Tata Photon outlet during June 2013 and to my surprise they were also not willing to cancel my connection even though after providing all the documents....

We have been regularly complaining about the above land linetelephones, but to our dis may your line men are coming every day with fabricated stories that theyn don't have
Cables etc and have cross connected the lines with somebody else's. And avoid to repair and restore the lines. This has been happening from 12th july 2014 till day. Due to this we have suffered a lot in our business. If you can do any stern actions we will...

my number : [protected] network : tata docomo circle : gujarat i have requested via message to activate message pack through *141*1529# and it showed that your pack will be activated with 2 hours and you will recieve its confirmation soon.. and even after 8 hours nor my balance deducted and not even the pack was activated again i dailled the same ussd code *141*1529# and it showed the same response but still the message pack was not activated...

my number [protected] network tata docomo circle gujarat on 9th july pack named i care worth rupees 75 has been activated for which i have not requested and now customer care is not ready to refund for the same.. i have been tata docomo's customer since last 3 year and this has happened with me for the first, it was not expected from tata docomo.. pls refund my balance...

I purchase a TATA BP solar water heater last week.Be prepared for a very slow service of TATA BP.I purchased the TATA BP solar water heater Duro.The tubes broke the very day we started water.I have been contacting the marketing office of Green power solutions who is the dealer.There was no response from the office.I contacted three days with the service person who always said that the tubes will be available the next day.Later on Wednesday...

I am using tata photon plus since 2008 tata docomo no [protected] account no[protected] in the name of sanjiv kumar thakur.
For the last 4-5 days the speed of internet connectivity is very slow.
Kindly do the needful so as to improve the speed.

Sanjiv kumar thakur
[protected]...

I got a new sim card of tata docomo yesterday and its still not activated. I got It from The Mobile Store and they charged me 100 rs for it saying i will get 80 talktime when the card is activated. heres the no of the new sim card : [protected].Today morning my friend got a call from customer care for verification of my address and they told him that sim will be activated within an hour. But its not yet activated. Kindly do the needfull....

My Photon number is [protected]. I had activated a plan of 950Rs. which is a postpaid account and has 10GB of 3G data usage. I bought this in Gwalior, and then I shifted to Pune. In Pune I already have a Wi-Fi connection so the dongle wasn't of any use to me. I told the Customer service to either activate a basic plan or just close my Photon. But these guys didn't even bother to hear me out. After a month my Photon bill got generated of 950Rs....

Hi

I have logged a complaint for terrible TataPhoton Internet speed issue since 16th June 2014 till date havent got any resolution for the same.

Horrible service from Customer care department, Fed up of calling every alternate day to check the status and still not able to see any progress. Every caller has some different updates. Since 16th June they are confirming the engineer visit which is getting postponed...

I am a TATA PHOTON CUSTOMER .NO.[protected].My monthly Bill Rs. 1067.00 paying on due date by online . In the month of Jan 2014 ie on 13/01/2014 I have paid Bill amount Rs 1067.00 twice inadvertently .I had bring to the notice of the company about the subject double payment several times, but they denied and saying that one payment transaction is rejected.but amount debited from my saving bank account twice Rs. 1067.on the same date ie...

Hi I am using Tata Docomo postpaid sim- [protected]. I have activated 3G plan 249 on my number but I am not getting 3G speed from when i had activated that 3G plan. I am getting very angry from customer cares teams answers. My experience from Tata docomo is very pathetic....

Dear Sir, I would like to inform U that an amount of Rs. 161.90/- have been deducted from my main balance on 13/07/2014 at 6.00. pm.In this time i not use my net . Today contact customer care To Mr Rahul Se Ex & Mr Gorav but did not any response. I humble request to please refund my deducted amount 161.9/- Yours faithfully, Dinesh Kr Tripathi [protected]...

I have recharged Rs.31 for 7 days 2G Internet pack in my Tata Docomo mobile number [protected] . But i can't able to browse internet. My mobile balance is above Rs.8. But still i can"t able to browse internet. I called custumer care, but there is no valuable response for me. So i want that internet pack for more 7 days. My alternate contact number is [protected], [protected]
please take an action...

Dear sir these are the phone nos of my wife my name is kiran kumar h l i am working in PCARD BANK doddaballapur the above said of my wife phn nos are always busy when i asked she answered me those are my friends and she not telling there name also and she is avoiding me to talk with those friends we have married past 1 year 4 months and she is not talking with me 5 mins per a day thats why please send the call list details of june -2014...

Hi,

I had purchased Tata DoCoMo Photon Plus USB dongle 7th July 2014 and have been battling with speed issues. Their minimum speed is advertised as 512 Kbps and maximum as 60 Mbps. So an average speed assumed to be well between 20-30 Mbps. I know that in India such speeds are never realised. I expect at-least 1 MBps. But it is merely 512 Kbps which is not fulfilling my expectations. I need at-least 1 MBps which I made clear,...