Yatra Online / YatraTrip.in Complaints & Reviews

Money deducted from my ICICI Bank account but ticket not issued. I booked the ticket on 29th April . Also received the message from Yatra that refund is processed.but no refund till today.Also ICICI BANK NOT TAKING ANY COMPLAINTS. Kindly help

Message from Yatra
[protected]----

Refund of Rs. 19239.0 for Yatra Ref No.[protected] has been processed into your account against the bank refund reference...

Hey i have paid 4316 rs to yatra for booking ticket but my ticket did not got booked. Please refund it or book the ticket...

Flight No. - G8 - 168,
From Patna to New Delhi, Timing: 8:25 am,
The amount has been deducted from my bank account and the payment was made from my UPI ID - [protected]@ybl, but the ticket was not booked and neither any information or Reference ID was also generated.
I am sharing the details of the transaction id - T2205071329060214254512, which was paid to Yatra and am also attaching the screenshot of the same....

In spite of repeated emails getting different replies-1.Hotel will give invoice, which hotel has refused to provide as booked through YATRA
2.Booking is provided through Egencia so cant give invoice, Whereas Egencia provides invoice.
3.As per GST we are not authorize to issue any invoice whereas in the past i have taken invoice from YATRA.As per GST law any service/purchase invoice is mandatory.
So YATRA Team pl look...

April 15th 2022 - We were informed via email by yatra that (reference number[protected] our flight from Kuala Lumpur to Bali has been cancelled by the airline and they do not have any other option available as per our travel requirements. Since this was an airline initiated action they recommended that we can choose to get a refund.
April 16th 2022 - We responded to the email that since one of the sectors was cancelled by the airline...

April 15th 2022 - We were informed via email by yatra that (reference number[protected] our flight from Kuala Lumpur to Bali has been cancelled by the airline and they do not have any other option available as per our travel requirements. Since this was an airline initiated action they recommended that we can choose to get a refund.
April 16th 2022 - We responded to the email that since one of the sectors was cancelled by the airline...

I have made the payment through ICICI online banking today (25th Apr'22) around 00.05 AM of amount 4169 INR for Hyderabad to Mysore flight (for 1May'22). Below is the transaction id for the same "BIL/ONL/[protected]/yatra onli/wwwyatra". But ticket not received.
And Yatra.com has closed my online complain "YA:31209631" stating that the Yatra.com not received the payment. This is a problem with Yatra.com system the ICICI bank has successfully...

I had booked a ticket from Delhi to Chicago via Tokyo on 19th March, 2022. The airlines called me on March 20th and asked me to cancel the ticket, as the transit in Tokyo involved changing airports within Tokyo, and passengers were not being allowed to leave the airport due to COVID protocol.

I worked with Abhishek Thakur in Yatra.com to cancel the ticket on March 20th, and subsequently received a cancellation confirmation...

Hi I booked flight tickets from bagdogra to Delhi for 3 people for 16th May
Amount of 14, 418 debited but ticket not confirmed, please refund amount

Reference number[protected]
Email id [protected]@gmail.com
Amount -14418...

Booked flight from bagdogra to delhi for 3 people on 16th may
amount was 14418 rs
amount debited but ticket not confirmed
please refund amount

reference number[protected]
mobile-[protected]...

I was trying to book a ticket from Mumbai to Mombasa on 14th April 2022,
While booking it showed me an error nd My 88000 was debited from my RBL credit card.
i Tried to contact many times to Yatra.com and they are saying we did not received any amount,
i gave them all transaction details from bank nd all other detail
they are jst replying to all mails that we are checking and getting no other response
my...

Hello All,

I want to share my vacation experience that I booked through ‘Yatra.Com’ by dated on 28th Mar’22 for my three days’ vacation starting from 14th Apr’22 to 17th Apri’22 (15 days in advance booking and full payment done in one single shot) for 2 families (4 Adults and 4 Kids). They gave me 2 days Shimla and 1 day Chandigarh tour package for INR 85, 000.00 (Yatra Booking Reference No. : YH6938775). Below...

Indigo cancelled the flights scheduled on May10 22' & yatra deducts convenience fess which is fine BUT also deducts insurance charges of 1, 977/- and that's crazy. Do not take other's hard earned money. I paid 7, 242/- when booking the flights from Blr to Calicut, Indigo cancels it's flight and the refund I get is only 4, 020/- IS THIS A JOKE. You guys are basically looting and passing a message NOT to use your sly services again. There is...

I booked a hotel at Mountain Quail, Morni Hills, Panchkula, Haryana through yatra.com on 29 March'2022 for the stay on 14 and 15th of April'2022. Upon reaching at the hotel for check-in on 14th April'2022, we were surprised to know that the hotel was not actually booked and the hotel staff was very rude saying that your hotel is not booked and we don't have any available rooms to offer you. After requesting that I am with family(wife and...

Hi,

I had cancelled two train tickets a month back on 16th March. I have not yet received any refund which is about 9000 INR. These yatra guys are just copy pasting same response to wait without actually resolving the refund issue. I feel they just have no intention of releasing my money to me.

Reference yatra.com ticket number is YA:30823200.
Could you please help resolve this issue.
Thank you....

I tried to book a bus ticket on Yatra and when I made the payment the cash was debited from my ICICI account but ticket was not booked and received a message stating payment not received. Tried to contact Yatra regarding the same but no use. Only keep getting bot messages which makes no sense, ?? Is this how you treat your customers?? I have transaction summary and text received after account was debited. I see so many similar complaints....

I am not getting positive response from Yatra Team. In all my email they reverted that the Booking reference number is not traceable, Have share them the screen shot which clearly mentioned the Booking reference number and Trip ID however not getting any response so far....

I try to book flight ticket on 5th april 2022 but upi payment successful and debited from my account and ticket not confirmed i was sent email to yatra they told me that wait 48-72 hrs after checking we revert your money but now 110 hrs done but not any email or money received.
Email id : [protected]@gmail.com...

I have booked a ticket to my hometown and the money has been debited from my account but the ticket hasn't been confirmed yet.
I don't like such a big company is this and they don't even have the customer care numbers to contact anyone.
And is this the way that this big company is surviving by doing all this scams.
Okay I'm going to file a complaint in the court against yatra if i don't receive my refund or confirm...

I booked two flight tickets on 5th April with this booking reference number:[protected] from Delhi to Patna of "indigo" airlines through yatra and cancelled it within 30mintues of booking on the same day. I contacted indigo airlines for the same and they confirmed full refund but yatra is not returning the full amount....