Aircel Complaints & Reviews

Was deducted 29 ₹ from my a/c on 27/09/2015 I was calling to customer care they are unable to help me they say call after 4 hours, then after I will call on evening ur representative ensure me toh refund my balance with in 24 hours but I don't get any refund till now, I will call again customer care they say call after 4 hours, still they not able to help me, and one more problem here there is no services from you on 3g network, I will recharge for 3g but its not working so if you cant provided services then why don't you close your company, why you people make chutiya to your customers, here is a complaint of me plz solve it and refund my balance and reply me on my email id [protected]@gmail.com or my no [protected], if you are still not able to help me then also told me, further I m complaint to TRAI or consumer court if you are not able to help, kindly reply me

Dear sir Non stop music service is automatically activated on my number of Aircel [protected] and deducted my balance of 22 rupees .when i try to call Customer Care it not get connected. please refund my balance. I am very angree on your service.

Sir I am Mayuresh Gupta. My Aircel Mob No. is [protected]. Aircel company unnecessary and without any subscribtion deduct balance from my Mobile. After lots of call in customer care of aircell & enormous ignorance of them makes my hand to break this bloody sim card but after some one's reference i am complaining in this website. In the month of may or june they cut my bal. 25*3=75 and they said that there is a service activated in my mobile. & I even dont get any messages by company that i activated this service. And again now they cut my balance on 21 sept. and today i.e. 29 sept. rs. 25 & 15 respectively. I see when i recharge with higher amount like Rs.60 they start to cut my balance. I just want refund my unnecessary deducted balance.

Sir I am Rishabh Sahu. My Aircel Mob No. is [protected]. Aircel company unnecessary and without any subscribtion deduct balance from my Mobile. Sometimes they refund the money but sometimes they not. Last time i didn't get any message for balance deduction.

Hi, This is Ravindra Hingule who has a prepaid Aircel number [protected] and I am facing fluctuations and disconnections in data services near my region especially at kaundani Post - mandave Tal / dist- satara Pin 415519. And mostly on hill station Near enercon windmills and popular villages like Shendre, nagathane, kusawade. I request you to please look into this matter and solve it as soon as possible.

Hi Aircel Owner & Management Team, Complaint # 1-[protected] complaint # 1-[protected] Complaint # 1-[protected] This is a new complaint against call centre's irresponsible behaviour. There are couple of complaints raised by me on 31/08/2015 mentioned above which were are yet not been resolved. I have been following up with call center since last one month for resolution. My bill dated 27/08/15 went wrong due to a person in call centre called Pankaj. After that I continuously followed up on 121 for 26 times and talked to almost all call handling executives and 3 seniors named Ravi, Simran & Deepak; all of these assured me that complaint will get resolved in 24, 36, 36 hours after 7 days SLA lapsed, but nothing happened and my next bill dated 27/09/15 also went wrong. Since last one month my incoming and outgoing are stopped and now my call on 121 is not being responded. A frustrated Aircel Customer waiting for bill correction resumption of services Sunil

My Mobile#[protected]; Today (09/28/15) i have received a SMS where Rs.10 Charged for Pocket Internet. How this possible where I am using Nokia 105. This is not happen with me, its happen with some of my other friends. They are making money with Unauthorized amount deducting from customer main balance. I request to Aircel do the true and fair business, don't feel your pocket with black money.

Dear Sir, I lost my mobile along with Aircel SIM card for mobile No. [protected]. I have lodged a complaint in Delhi Police vide SO No. 430/2014 Delhi Police vide LR No. 984539/2015 dated 28.09.2015. Kindly provide me duplicate SIM immediately & help.

My Aircel mobile no. is [protected] My Balance 30rs was deducted on 27th sep 2015. I contacted to customer care, They said it will be refunded within 48 hours but still not refunded. And today on 28 sep 2015, More balance of 14 Rs is deducted. I need my total 44 Rs which was deducted... I will be Thankful.. Please refund my balance...

Dear team I am Hitesh Kumar Purohit with my aircel no. [protected] last 26/09/2015 about 11.30 am my account was deducted with rs-30 for dialer tone. But I didn't subscribe any option. Kindly refund it in my account. And my sensier request that kindly receive call from 198

My Balance 30rs was deducted on 27th sep 2015. I contacted to customer care, They said it will be refunded within 48 hours but still not refunded. And today on 28 sep 2015, More balance of 14 Rs is deducted. I need my total 44 Rs which was deducted... I will be Thankful.. Please refund my balance...

Me vijay kumar mera mob. no.[protected] mene date 27/09/2015 ko Rs.30 rupay ka balance karvaya tha usi din 30min bad 30 rupay kat liye company walo se bat karne par kahte hai ki hum kuch nhi kar sakte please mera balance vapas kar dijiye

I'm Habeeth, I got aircel postpaid sim number [protected] on April 2015. I bought it because it is fancy number. At the time i bought they told you can change to prepaid after three months. But i'm still calling to sim providers but they not attending the call. SIM provider details: Agent Name : 02BHA01-Asiya Cell Agent Code : 02BHA01 agent number : [protected] ; [protected] (Saranya)

My balance has been deducted two times without any apparent reasons. I got a message stating that I had activated VAS which I didn't. When I call the customer care, there is no response. How can they activate a value added service without my confirmation?!

Dear Sir, This is Srikanth from Sion-Mumbai. I had cancelled my Aircel number [protected] which was ported from MTNL. I had cancelled it in the month of May, 2015 paying all the dues as full & final and now i got to know that i have received a legal notice for not paying monthly bills after the cancellation. Now i'm in Dubai working from couple of months and looking for an advise how to deal with this issue. Now i even do not have any documents of cancellation of that number. Really disappointed with the bad service of Aircel and on top of that though i cancelled the Sim i got this legal notice and now i'm looking for help in dealing with this. kindly take this complaint and resolve this issue. Thanks in advance, Srikanth +[protected] 56.[protected]@gmail.com

My aircel no. is [protected]. I am based in Maud Tea Estate, P.O. Chabua, District Dibrugarh, Assam. The problem is the Aircel network is very erratic. One moment there is full network and in an instant there is no network. Call drops are also very frquent. Calls to company representative has not yielded result.

I have purchased New Aircel SIM 3 days before but still it is not active. Details are as follows: Mob No. [protected] Sim No.[protected] IMSI No. [protected] Please activate my SIM as soon as possible. My alternate number is: [protected]

Sir, I have been using Aircel for a long time now. I felt their internet rates are very competitive and ported another number from Reliance to Aircel mainly for high speed internet usage. All was good for a few months until Sep 2015, where in my balance has been deducted 2 times already for no apparent reason. On both instances, i have called their VAS portal 155223 beforehand and confirmed there is no VAS service active. On calling the Customer Care, i am told that apparently, there is a VAS service activated on my phone somehow which may be caused due to internet usage. (I am pretty sure i use the internet the same way i have always used and no one else uses it except me). Also, i never receive an sms about anything unusal and i found it by manually checking my balance. Aircel had been kind enough to address my concern and refund it last time. This time i was told that if the service is renewed again, i would not get a refund and i need to stop it using the VAS portal. How the hell am i supposed to stop something which isn't there? The deduction of 30rs is not the issue of concern here. I feel cheated and find this a harassment of my time, mind and value of money. I know this is intentional looting of money through whatever scheme they are playing and i would very much like this to stop once and for all. I am considering porting back to some reputed mobile service provider if this issue arises again. I am attaching the screen shot of my service requests. Please do the needful of registering my complaint and getting this issue sorted out. Thank you! P.S the internet speed is pathetic too. It took me numerous tries on 3g to get this msg out. Even 2g on Airtel or Vodafone is faster than Aircel 3g these days. Regards, Sahil Gyan

I have an aurcel number [protected]. i lost my mobile on[protected] and my aircel sim card was inserted on it. I called on customer care but they asked me ur detail not matched so they asked me to visit nearest aircel centre but i don't have time because my working hour and ur centre working hours are same .so i want to closed my taht no becauuse someone is used this number.
pls confirm me regards this on my no [protected] and my email id is er.[protected]@gmail.com

I had bought the sim on 23rd September afternoon from Aircel gallery in Mindspace goregaon Mumbai. They said it will get activated by the evening. Its been 2 days and its not activated yet. Im really frustrated now. My aircel no [protected] and Sim no is[protected]