Aircel Complaints & Reviews

I bought a new sim of aircel on 16/08/2013. They told me to verify my details to activate the prepaid connection, i dialed 123 so many times,but it is not available constantly from many hours..it has got on my nerves. plz resolve the issue asap.....

i activated aircel 3g mornings pack on[protected], on[protected] i got speed of 3 mbps for data transfer FuP of 200MB & then speed reduced to 32Kbps as per plan, but from d next day onwards the speed is so slow that it takes about a minute to open google. i enquired to customer care but in vain. my aircel no : [protected], email : [protected]@gmail.com, contact no : [protected]. plz help...

Sir,
I m Sudhir Kumar Roy.
Yesterday (13/08/2013) I activate 3g net pack of PI-19 and today (15/08/2013) I again recharge with same amount in my number [protected].But,I did't receive any 3g data in my number.So,my whole work is pending now.So,Kindly request you to send me 3g data in my number as soon as possible.
Last recharge in my number is of Rs 50.


Sudhir Kumar Roy
Asansol,[protected]br...

Hello team,
I m Ankit singh chauhan software engineer in Techmahindra IT& telecom solution.i want to registar a complain againest AIRCEL Telecom compeny.[protected] this is my new activated number but its signal strength is so week so many aircel customer facing this type network issue in long time in DELHI NCR area.but they are not getting any solution.today morning i was also complain for this issue but aircel customer care associate...

Hi, I am komal this site, actually i've a issue related to extra bill amount of my aircel no. Actually i'm using Aircel blackberry plan on my aircel number [protected] and if we use any blackberry plan on our no so its not possible to download anything without upgrade new internet bb plan where u can download anything in fact I tried once or twice to open my blackberry app world service but i could open that bcz to open that u need...

My mb no is [protected] I had received a message that I have been subscribed "video talkies 5"but I had not asked for such subscription and all the balance left in my mobile was deducted I recharged my mobile with 10 rupeess and all the amount was again deducted from my mobile account please unsubscibe "video talkies 5"and let me know why my money is being deducted...

Aircel Team

I have raised a complaint on 30-July-2013 with Aircek service request number 1-[protected] but still network issue not yet get solved so I don’t wants to continue with Aircel.

According to discussion with Aircel customer care I had done 3G recharge of Rs. 697 on 29-July-2013 with AIRCEL Transacation ID KA[protected] but from recharge date not a single time I am able to use Aircel Service as no network...

For complains when I call Complaints & Requests 198 for not auto renewal of internet pack of rs 98/- due to that my full amount of balance is debited from my account of Rs 147/-.They also told that it cannot be refunded . But it is not my fault as auto renewal is not activated which is totally company's fault.While transferring my call to seniors they are cutting the call and it has happened twice.When it is clearly written on...

I am using aircel sim card with number [protected], on which I have activated internet pack worth 128. This is an auto renewal pack and was supposed to automatically renew on 2nd August. However in the morning I got the message that autorenewal is failed
. so I got it activated through manual payment. But in the evening the pack got auto-renewated with 2nd time deduction from my account. I tried to call at aircel customer complaint...

it is happen only un educated persons recharge, which persons to give you authorize, he know every thing which pack give what otherwise customer loose his packet money



so once again iam request to you kindly revert the my balance and do the needful as soon as possible


if any clarification feel free contact [protected]


Thanks&Regards,
Mahender Nakhabr...

I m using aircel sim with number [protected]. I am using Internet pack worth 128 which provides 500mb 3G data for one month. This is an autorenewal pack. Today morning I got message that autorenewal has been failed.so I manuals got internet pack recharged.in evening internet pack automatically got recharged again with deduction of my balance. That means I have been charged double for single service.I either want my balance back or double...

SIR I NEED CALL HISTORY FOR MOBILE NUMBER [protected] OF MONTH MAY 2013 . I NEED URGENTLY BECAUSE I HAD RECEIVED A CALL FROM KINGDOM OF SAUDI ARABIA FOR INTERVIEW AND I CLEARED THE INTERVIEW THEY APPOINTED ME BUT I MISS THE NUMBER. SO PLEASE FORWARD MY COMPLAINT TO AIRCEL SERVICE PROVIDER SO THAT I CAN GET MY QUERY. MY MOBILE NUMBER IS [protected]...

Suddenly today rs 15 was deducted from my account and when i called the customar care they told me that for downloading song from a chargeable site the ammount was charged.But today i didnot download any song and i am using internet card.When i told this to the customer care they cut my call.Including this rs 39 was deducted from my account in 9 days....

I have Aircel 3G- Dongles post-paid connection and number is: [protected]. Now this number is barred due to credit limit exceed. my plan in 399.rs with unlimited internet(with free -roaming). past 8 months i used this device in bangalore. That time i didnt get any issues. why it is happening in this month.

I called to Aircel customer care and Appellate Authority-[protected](getting worst response- her name Priya), they told...

I have got a new connection for [protected] couple of months back and it got deactivated with 10 -15 days from the day it got activated for the reason as address verification failed. After 10 days my brother received the below message saying that i have to pay RS.4836 for that number. Funny part is he got nothing to do with this number. The sim got registered in my name and the communications are happening to a different person.
br...

Copy of reply from Customer care
_____________________________
From: Karnataka - Care (E) [mailto:care.[protected]@aircel.co.in]
Sent: Friday, July 19, 2013 11:33 AM
To: Suresh Kumar
Subject: RE: Pocket internet recharge issue.

Dear Mr. Suresh Kumar,
Thank you for writing to AIRCEL.

This is in reference to your e-mail dated 17/7/2013 regarding online recharge. We regret...

I ve been activated plan pocket buddies 142rs on 22 July 2013. But the data can't be received so far. I called customer care more times regarding that problem. They replied with the same dialogue on within two hour the prob will be solved nd we will call back you. But not yet to be problem to be solved. Last time I made call to care number they(Francis, supervisor,Pondycherry) said it will take more times and u should wait for tat else...

Dear Sir/Madam,

I, E Rajashekar Reddy working as an Engineer Mechanical in a reputed MNC.
I was getting many missed calls from unknown person to my number [protected] and when I return back the call they are not responding properly.

Kindly give the information regarding Address proof of this below mentioned number.

Unknown Person:[protected]
Network : Aircel
State : West Bengal.br...

Hello sir,
i hv seen advt in news paper regarding installation of MOBILE TOWER in which they've provided the numbers, [protected] [protected].. When we contact them then they said snd us u r addres, name, 7/12 papers all. Then we book tower at 3500 rupees.
Aftr tht they askd money fr like transactn cost40000 rupees then agrement cost 45000 rupees nd trveling cost of tht trucks btwn GURGAON TO MAHARASHTRA 35000 rupees.br...

on 16th july I recharged with Rs 198 pack. just spent 300 mb(about). But from next day system is showing I have no pack "Your number does not have any High Speed Data Quota attached. " Also from this day I am getting speed around 8 kbps. please resolve the issue...

[protected]
Kolkata
West Bengal
Sourav Dalal...