Aircel Complaints & Reviews

Aircel — REGARDING AIRCEL NETWORK

Dear Sir,

I have purchsed the Sim of Aircel before one month.
But thier network is not working properly. While I makes
Std call thier connection disconnect every time and
my prepaid balance is low up to Rs.5.00 to Rs.10.00.

Their custom care is very poor. They does not come on
line. My mobile number is [protected].

Pls look into the matter. Because this one of type of theft
or crime.

Thanks & rgds
Rakesh Malkotia
New Delhi.

Have you tried going to an Aircel store with your problem? It’s just that some places are low network areas. I think once you speak to these guys I am sure this will be taken care of in no time. You could also try to reach the customer care directly at http://www.aircel.com/customer_care/customer_care.asp- its the easiest and the fastest ;)

Aircel — Wrong calls

Hi, I want to know the name and address of the person using the following mobile no [protected]. I am getting very distrurbibg sms and wrong calls from this person

I want to know the name and address of the following mobile number [protected] & [protected]. I am getting wrong sms and calls. its very distrubing

hi...can i get the name and address of [protected] very urgently...we are getting many wrong calls 4m dis no...pls help me

miss calls — calls

Hello Sir,

Today i have received a msg from this no.[protected], i want to know, who is this? this no. from Andhra pradesh only, i want the person name.

Regards,

Venu

Aircel — wrong

plz sent me detalis of this number,
i not have any photos.

Dear Customer

Please share your concern in detail for us to be able to assist you better.We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team

Wrong Calls from West Bengal Number — Wrong Calls from West Bengal Number

Sir,

Please register my complaint against this number +91 [protected] (Arun Kumar, Kolkata). This person is calling me from last 2 days. First he called by mistakenly. As I confirmed him it is a wrong number, he started calling me continue.

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Hi,

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case of further of queries.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

Plz help us sir. We've all proofs against them, means bank a/c no. Where we postd money, mobile no..

Please Note My alternate contact number... [protected]
Sourav Dalal
[protected]
Mail id sdalal.[protected]@gmail.com

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear Mr. Dalal,

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case of further of queries.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

Aircel — debited from my number

Sir/Mam

Today afternoon at 2pm i have debited the Rs.30. I received the following message from aircel ''dear subscriber, you have been charged Rs.30 for 30 days of subscription'' without my knowledge.

Immediately i called to customer complaint no 198 but did not give good response from them(two more time i called). My mobile no is [protected]. kindly do the needful.

regards
vijayakanthan.k

Telecom — identification

MNP has been rolled out pan india, it’s very difficult to identify the provider by the mobile number, i think the signature tune of the telecom companies should be set as a default CRBT i.e caller tune instead o[censored]niversal TRING TRING..........what say?

Aircel — TELECOM

I, MADHU SUDAN BHAWSINGHKA IS USING AIRCEL PREPAID NO [protected] SINCE THE COMPANY LAUNCHED ITS SERVICE IN KOLKATA. I AM VERY MUCH ANNOYED WITH THE SERVICE THEY ARE PROVIDING TO THE PREMIUM CUSTOMERS. I COMPLAINED ABOUT THE DEDUCTION OF BALANCE FROM MY NO. TO THE CUSTOMER CARE TWICE WITH THE COMPLAINT NO 1/[protected] AND THEY SAID IT WILL BE SORT OUT IN 24 HOURS AND THE BALANCE WILL NOT BE DEDUCTED ANY MORE, BUT AFTER PASSING 72 HOURS THE PROBLEM IS SAME AS IT WAS AND THE BALANCE IS DEDUCTING CONTINUELY. IN CUSTOMER CARE THEY TRANSFERED MY CALL TO SENIOR DEPARTMENT BUT NO ONE PICKED UP THE PHONE TO LISTEN MY PROBLEM.
SO I WANT A STRONG ACTION AGAINST THIS KIND OF FRAUDS THE COMPANY DOING WITH THEIR CUSTOMERS.

Dear Customer,

We regret the inconvenience caused to you.Your concern has been noted and escalated for a resolution.We shall get back to you on the same.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in

Regards
Aircel Customer Service Team

Dear Sedan,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear Aircelite,

We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.

Kindly allow us to respond to your concern within next two working days.

We assure you timely response and resolution. Thank you for choosing Aircel.

Truly

Team Aircel

Website: www.aircel.com

Dear Sedan,

As per the CDR details no calls were made by the customer’s end in the span 20th May to 23rd May.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

i made the the calls to [protected] on 20th may & to 121 on 21st may.
pls check for 20th & 21st april also

Dear Mr.Sedan,

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case of further of queries.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

pls check that calls were made on 20th april to [protected] & to 121 on 21st april.

Aircel — REQUEST

sir, please send me the adress of this number([protected]) to my mail id as soon as possible.if any procedure required i am ready follow.its urgent please.

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear Mr. Kumar,

VAS pack now has been deactivated.
Reversal of Rs.14 given towards the same
We have been trying to reach you for sometime now but there is no response.

At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Aircel — NOT RESPONDING FOR MY REQUEST

dear sir/madam,

i had made customer service complaints on 15/11/07.Once again we r breifing the issuse as follows:

*on 14.11.[protected]@3:30 request for aircel thrills.i receicved as they accpected my request from 57777.

* i made call on 15/11/07 @3:45pm i had spoken to 3 of customer executive on of his name s Mr.arvind he told it will be activated within 2 hrs.but it not so.

*once again i made a call on 16/11/07 @10:30 am to customer care (4 executive)like miss .nirmala ,mr.babu.and they told theyhad send to my no.but i have not receivd.subesquently i had spoken mr.kumar -manager he askd us to come to thier office.

why i should go to aircel office after making several talk between u?i[censored] can sevre me better u do it to customer?
IF i getting several sms from u like dailer tones aicel adds etc.,why i not getting that GPRS ACTIVATION SMS olne.

Kindly reply& do the neefull
thanks,
rkm

Dear Sir/Madam,
when i changed from BSNL to Aircell i was using only only prepaid and later changed to postpaid, it was going fine.No billing doubts etc and now for the past ten days i am facing the problem of calls disconnected after 20 to 30 secs of speech only for incoming calls.
I complained for two to three times they told to call me in 57777 no but whenever i tried that no the reply will be "PLEASE CHECK THE NO YOU HAVE DIALED".This becomes irritated and i am in the conclusion to tell bye to Aircell and switch to some other.
Please take necessary action to solve this problem.

sir,
i had subscribed for gprs 6 months back but still its not activated.pls do something

you have not sent puk code to my email address

dear sir/madam,

i had made customer service complaints on fifteen days ago .Once again we r breifing the issuse as follows:

i getting several sms from u like dailer tones aicel adds etc., why i not getting that GPRS ACTIVATION
my phone 5130c-2 noika but the gprs settings not coming in my phone

you are abolutely right mr.rkm...i hav the same problem...aircel customer care has become very poor...every time i ask them they say "in an other 24 hrs"...

bill detail
Sir,
I need my call details(SMS, incoming & outgoing ) my post paid Mobile no: [protected]..
so plz accept my reqest & send me(by e-mail) the call details . as soon as u can make it possible...
by,

Regards
Sudipta Dutta

Aircel connection — Deducted Money

This is Joyjit Mukherjee and my mobile number is [protected]. My complaint is that aircel company is deducting balance from my account as their wish without my permission. Whenever I e-recharge they deduct Rs. 7 from my account and setting a coller tune in my number without my permission.
And for making a complaint I have called to the Aircel service centre's superviser Nazia Parveen but instead of giving me the proper information she blamed me that I have activated the coller tune myself. But the fact is I didn't activate any coller tune in my number. In fact this is 3rd time aircel company deducted money from my account by setting a coller tune in my number without my permission.
Please solve my problem and help me to get my money back.

Thank You
Joyjit Mukherjee

Caller tunes are automated services and there should be customer consent before any activation, Promo calls and messages can be the reason  when responded. I would suggest you to activate your DND service which will block all such messages and calls.

Aircel — DEDUCTION OF AMOUNT WITHOUT AUTHORITY

Mobilke No[protected]

Decucted Rs.7/- without any authority. On 20th April one Sri Manoj from customer care told that the amount will be refunded. But not refunded. On 21st one Sri Sandip from customer care told that nothing can be done. What is gone that is gone.

Please see that the service providers are not allowed to misuse the fund of the consumers whimsically and illegaly.

Dipak Kumar Chakrabarty

My Name is S SELVA KUMARAN and my Aircel Prepaid Mobile No is [protected]. I have the following problems with Aircel :-

1. Unwanted caller tunes subscription. To deactivate charges are 20 times of normal call charges. This is not understood why it is ?

2. Very Poor customer care services, There are so many waste of time and result Nil.

3. Pocket Internet Services are frequently disconnected. No any sites are compled in a whole day. Then How it is unlimited it is not understood.

4. I think the above problems are with all cusomers. Respectives please rectify these problems otherwise ?...

Aircel — Deduction of services not requested for

Aircel activated free Missed Call services on my mobile number and after one month they have charged me rupees 15 for a service I have not requested their customer care executive says money deducted can not be refunded. This is an easy way of cheating on customers and making big money. What is TRAI doing?

Dear Customer,

We regret the inconvenience caused to you. Kindly share your Aircel number along with the registered name and contact details for the same with us at [protected]@aircel.co.in for us to escalalte your cocnern for a resolutoin.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Aircel — CUT OF BALANCE

SIR MY NUMBER IS [protected].AUTOMATIC CUT MY ACCOUNT BALANCE RS20. PLS MY MONEY BACK. I HAVE ALREADY REGISTER MY REQUEST BUT NO ACCTION .

Aircel — cut balance

sir,
my number is [protected]. on this number automatic cutting balance rs 50.i have no activate any service.i have already register complaint but no action . pls sir my balance back and stop all services,

Aircel Ltd. — Daily balance cut.

Daily balance cut of aircel pocket store package. I have deactivated it before but it actived again. When I am calling to customer care they say it is busy due to many calls and they cut the call. I m trying for 10 days. Please help me.

Two days since I registered my complaint but no response yet.Anyways I called their Appellate authority & requested them to get my service deactivated which has been forcefully activated by them & also to refund me the money.They did refund but to my surprise the service hasnt been stopped yet.Today, again they deducted 5 rupees from my account.I am so disappointed with their customer care that i request You to bring my complaint in the notice of their higher authorities.I tried their 198 & Appellate but both not working.So I request you to get my service deactivated & get back my money forcefully deducted

Thanks
Ashish Sangra
Mobile-[protected]

Two days since I registered my complaint but no response yet.Anyways I called their Appellate authority & requested them to get my service deactivated which has been forcefully activated by them & also to refund me the money.They did refund but to my surprise the service hasnt been stopped yet.Today, again they deducted 5 rupees from my account.I am so disappointed with their customer care that i request You to bring my complaint in the notice of their higher authorities.I tried their 198 & Appellate but both not working.So I request you to get my service deactivated & get back my money forcefully deducted

Thanks
Ashish Sangra
Mobile-[protected]

Dear Customer,

Thank you for writing to Aircel.

With reference to your e-mail dated July 18, 2013,

With reference to your e-mail dated July 18, 2013, we would like to inform you that as per records you have been charged for VIDEO VAS service on your number through WAP. Further, we would like to clarify that, no adjustment for the same is applicable as service has been initiated from your end.



It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.



Thanking you and assuring you of our best services always.



With Regards

Aircel

Customer Care

Delhi

PS: In case you require any further assistance, please

Call the number 121, available only from your local Aircel mobile.

Call at [protected], in case you are not using an Aircel Connection (not a toll free number)

Mail us at care.[protected]@aircel.co.in

Log on to www.aircel.com anytime, anywhere for Full Talk-time, PI and Rate cutter recharges.

Dear Customer,

Thank you for writing to Aircel.

With reference to your e-mail dated July 18, 2013,

With reference to your e-mail dated July 18, 2013, we would like to inform you that as per records you have been charged for VIDEO VAS service on your number through WAP. Further, we would like to clarify that, no adjustment for the same is applicable as service has been initiated from your end.

It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

Thanking you and assuring you of our best services always.

With Regards - Aircel

PS: In case you require any further assistance, please

Call the number 121, available only from your local Aircel mobile.

Call at [protected], in case you are not using an Aircel Connection (not a toll free number)

Mail us at care.[protected]@aircel.co.in

Aircel,
I guess you haven't read my msg carefully.Firstly, i never activated my vas & secondly after my vas was activated, i called your appellate authority for its deactivation which to my surprise they never did & the money was deducted after that.So i guess it is fault o[censored]r company.So please do the needful & refund me the money.

Aircel — internet problem

Dear Sir,

I m using aircel in delhi my number is[protected]
i recharged with Rs.98 to get unlimited internet, but when i started using pocket internet, browsing/surfing was fine, but download was very poor, After every 2-3 minute my net disconected
Plz do needful action.
My elternet no [protected].

It seems your GPRS settings have not been installed properly. I would suggest you to refresh your settings once again. Get in touch with the customer care to guide you through the process. I am pretty sure this is the solution to your problem. Happy surfing

Aircel — internet problem

sir,
My self saptarshi dey,i am from baripada(orissa),my aircel number is[protected].I am using rs:98/- pocket intenet for last 4 months,but from last month i am facing problem,that my intenet is automaticaly disconnecting within 1 min.I have registered complain for more then 20days.But they are not solving my problem.When i go to aircel office the person of the office said that there is a problem in our area network,which i have already complained to the aircel customer care.According to them they are assuring me that they will solve the problem in 2 days.But still then they are not solving the problem.
I will be glad if my problem gets solved as soon as possible.

This is by a matter of chance that there might be a major technical issue which is causing this delay otherwise your problem would have been solved by now. Since you have followed the right procedure in approaching them, I am sure they are trying and will get it done very soon, good luck.

u can change the SIM, in other word u can change ur no.
i am also using AIRCEL, some times connection is disconnected and many times it takes several minutes for connecting...
i changed my no. and now i am happy
u can also change ur no. your wish

Dear Mr. Abhishek,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear Mr. Abhishek,

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case of further of queries.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

Aircel — money deduction

my talk up balance has been deducted unnecessaryly. when i ask the reason they don't hav valid reason for it. neither they have debited my money back. my complaint no is1-[protected]

it s worst company i came across with bad network

Hope you have not activated any value added service on your number which may be a cause of the deduction???

Dear sir/mam,
Myself MANIKANDAN ([protected]) I’m one o[censored] r customer. I & my family using aircel network past 7 years (not the same number). I didn’t have any problem in your network, but past 6month my wife facing a problem in u r add-on pack (dialer-tune). We are continuously completing to u r call center but they simply said we r really sorry sir, we'll check it out and we'll get back to u are our Sr.manager will speak with u within 24hrs, but still they didn’t call me. this is happened long long back, but still I didn’t get any reply.iam not simply blaming, I was suffered by this peoples and I’ll raised lot of complaints to their customer support, but there is no response in your side, weekly their taking 10rs and the 2nd day again there are taking 20rs.we don’t need the dialer tune please cut are delete, if I’m blaming u then why should you have to refund the money. Your people refund the money at-least 3times to me. Even I have some voice recording also, find the below mention names and the complaint no’s
1. ARCHANA- 14/07/09-undt-58273(complaint no: 096039, message delivered time: 10:48am
2. PRABU- 28/07/09 (OUR OFFICER WILL SOON GET BACK TO U)
3. MEENAKSHI- COMPLAINT NO:1116440
4. IMRAN- COMPLAINT NO:1110860
5. EDWIN[protected].52PM (WE CALLED UP HE PICK THE CALL WE HAVE SAID TO EDWIN ASLO THIS IS THE PROBLEM WE HAVE SPOKE TO UR STAFF ARCHANA ON 14TH AND MEENAKSHI AND OUR COMPLAINT NO:096039 & 1116440 BUT NORESPONSE, EDWIN SAID THAT IT WILL DEACTIVATE WITH IN 24HRS)BUT WE WAIT FOR 2DAY NO ONE CAN CALL FOR US.
6. NATHAN- 03/08/09 AGAIN WE CALL TO CUSTOMER CARE (NATHAN PICK THE CALL HE ALSO SAID THE SAME OUR HIGHER OFFICER WILL CALL WITHIN 2HRS)
7. SYED- 09/08/09 12.10PM
8. GOPI- 15/08/09 08.20AM
9. IN BETWEEN THEY HAVE REFUND THE MONEY SOME 2 TO 3 TIMES
10. RAJESH- [protected] FROM CUSTOMER CARE (HE CALLED UP WE INFORM TO HIM THAT WE HAVE SPOKEN WITH THIS GUY. HE SIMPLY SAID NO ONE DIDN’T TELL THE PROBLEM, SORRY SIR WE WILL REFUND THE MONEY WITH IN ONE DAY) HE ALSO REFUND THE MONEY BUT NEXT 2DAY AGAIN THEY HAVE TAKEN 20RS IN MY WIFE MOBILE
11. RAJESH CALLED UP 4 TIMES BUT NOT THE SAME DAY
12. PREVIOUS MONTH I DIDN’T NOTE. ON AUG-09 1rs BARRED, 13-SEP-09 10rs BARRED, 05-OCT-09 20rs BARRED, 15-NOV-09 15rs BARRED
Such a bad customer care I never seen in my lifetime. U guy growing by us and your cheating us. Unnecessary it is charging monthly. I don’t have a problem in my number ([protected]); I have a problem with my wife mobile number, Call for me for the further clarification
Kindly please take some action on this complaint. I’m expecting u will be call back 2 me as soon
THANKING YOU
Warm Regards
VK.MANIKANDAN
([protected])

My Aircel Number is[protected] & my alternate number is[protected].

Hi,

Thanks for writing in to us.
We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department.
We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear Mr. Gaurav,

As a onetime service gesture Rs. 42 has been credited on [protected].

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case of further of queries.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Aircel mobile recharge — recharge not done

Dear sir,
I've rechage my brother mob no.-[protected] through easymobilerechage.com on 17.02.2011 at 00:30 am but untill I've no rechage on above mention mob. no..Detai of order is as follow

Order no.-1202881
Rechage amount- 98 + 2(internet charge)
Mobile no.- [protected]
Payment Through- SBI debit card
My email id- shashi.[protected]@gmail.com
Please do the needful.
Thanks & regards
Shashi Kant Verma
Mob.-[protected]

Aircel Recharge — amount deducted from bank but did not get to my mobile

dear sir
i recharged aircel for rs.150 on 18/02/2011 from SBI debit card.the bank deducted the amount rs.150 but i did not get the amount to my mobile ([protected]) yet.my card number[protected] name kumar.so please recharge or give way to get that amount rs.150
thank you

Aircel easy recharge — Amount deducted,Easy recharge not complete

Hi,I try to easy recharge from my SBI netbanking on 01/04/2011 to Aircel easy recharge of Rs.50/-,having INB online recharge services merchant code payment.[protected]IG46162739 transaction to [protected] State bankl of India).pl enquiry the matter & return back my Rs.50/0
Thnks
Jagannath
Mallik
Mob-[protected]/[protected]

Dear Customer,

This is in regards to the complaint posted on 3rs April 2011 . We have escalated your concern and our team is working on it . Kindly give us some time, we will treat it as priority .

Regards
Aircel Customer Service Team

Hi,
My mobile no. is [protected].I try to easy recharge from my SBI netbanking on 02/04/2011 to idea easy recharge of Rs.52/-, having INB CCavenve Bill(Ref.No.-CCAIIDANR555IG46338432 TRANSFER TO [protected] AVENUES INDIA PRIVATE).
Pls. enquiry the matter & return back my Rs.52/-

Thnks
Amit kumar Vishwakarma

I recharge my aircel no. [protected] on[protected] on line from sbi but yet I did not get any amount.I also discuss with customer care regarding this but my problem is not sort-out. Please help me to get my problem sort-tout. my Email ID is jeetsam.[protected]@gmail.com

Aircel — fake deductions

Fake deductions has been done from my balance (my no. is [protected]).And also net pack is finished without any reasons.

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

MOBILE RECHARGE — mobile recharge is not done

PLEASE REFUND MY MONEY WHICH IS TRANSFER TO ACCOUNT NO. [protected]
I DID NOT GET RECHARGE IN MY MOBILE (MOB NO. [protected] UNINOR MOB.)
TRANSACTION REF NO. CCA13CIMX722IGG8096763 TRANSFER TO [protected] AVENUES INDIA PRIVATE
THIS IS DAME SERIOUS AND NOT GOOD FOR THIS ACCOUNT NO....

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Aircel — Make FOOL of Customers

I Wasim Khan purchased a new aircel no. from IITF on 22.10.09 from aircel outlet. They told me to activate within half an hour. Bt its not activated till 3 days. I also went to their Aircel Store in Faridabad as nearby me but they told me to go for the same for activation. After 3 days I asked for my friend to activate my no. which has gone to the same place then he activated my no. Its ok
bt its too much
on 3rd dec'09 aicel has disconnected my outgoing calls so when I make call to customer care they told me that their document is nt submitted. Then i go to aircel store and again submitted my ID with photo they activated my number..
So I am totally unsatisfied with their services and consumer behaviour.

My friend submission of ID proof’s is a statutory requirement which needs to be followed by all telecom players. It’s strange that it took such a long time to activate your number as mine was activated the same day I purchased the sim- I am sure there may be a technical glitch… Have you tried the pocket internet it works great….

ooooooo'h aircel servicesis totaly bad, means i m a postpaid customer of aircel connection. i use it b'coz internet unlimited free browsing on my pc.this plan monthly rentel is 99rupees no other charges r not include my bill even incoming no.s clip charges of rupees50 i not activated in my bill.okkkk its fine but my first bill when i recived i realy socked b'coz my bill is 271.but i ignore it and paid 271rupees.my next three bills genrate more than 250rupees.when i call customer care employs he told me u had paid in ur bill incoming clip charges wrothsRs.50.but i told him this services i dont activated.he told me i will check sir.i told yes u will check in ur computor.after checking he told me yes sir in ur way u dont asked any thing to our selves activated this kind of services.so sorry for our mistake.but i asked him u had allready charged Rs.150 extra in three bills to my self.then he told me sir ur complaint i forward to my senior employes and after 24 hours we give u a particular solution...now three months gone past no one calls me after my complane so u will say that aircel services "god save me"...

Aircel — net

aircel net is not working

Dear
sir
I have recharge pocket Internet voucher Rs. 14.
But can't access till, already past 3 days(in this time i have contact several times, getting sugesation, sms for setings, instal etc.
But same error: network unavilable.
Hopping U must credit Rs.14 in my one of the mob nos are[protected],[protected]
Bidyut K Karmokar

Dear Sir
I have recharge pocket Internet voucher Rs. 98
But can't access till date, already past 15 days I have called so many times customer care but I did.t get any soulation.
Aircel service is very bad.
seraj

Dear Sir
I have same problem
recharge pocket Internet voucher Rs. 98
But can't access till date, already past 18 days I have called so many times customer care but I did.t get any soulation. my mobile no is [protected]
Aircel service is very bad.
zoaib-

Aircel — cannot cover network 3G

The aircel company cannot cover the network 3G ,only in shillong the 3G is avilable some district cannot launched 3G . so that the 2G network is very slow ...please please please launched the 3G .

Aircel — internet speed slow

i am getting 1-3kb/s from last 30 days.i called aircel customer care around 50times.but they dont solve my problem.and just cuted the phone some times.now i cant call customer care because my number is conjusted.i just spend money but dont get any help and net speed.my phone number is [protected].

Slow of Internet
This days I'm getting over slow net in my air el no. [protected] and even 3G is slower than 2G. I even tried to put in my dongle but same as usual. So kindly solve my problem as fast as you can . Thank you

AirCell — sim rejected

i was using my mobile, suddenly it got switched off when i switch on again i got a message to insert sim card. again i check the sim card(aircel) and place it correctly, but again i got the same message

my no [protected] is now not working .I had been to abroad and they gave the validity time upt 2013. now what is happening to my no .after collecting id they said it will be connected within 24 hours now after 15 days no connection .why cant it be taken to the higer official to see this type of behaviour.

hi sir i have use aircel sim card past 1 year.yesterday suddenly say insert sim..but the sim validity upto 2026...pls help me...my sim number +91 [protected]