Aircel Complaints & Reviews

i have my own aircel sim for the past six months.i tried many times to customer care.there is no response.i'm in mumbai .i tried the numbers 121 and [protected] but it told that the providers are busy ,iasked for the manager it took me around 1 hour to connect to the manger , and it was a chargble call bec i was dialling frm other number
my issue was when try to connect to internet i get prompt with error message that "authentication...

iam mahaboob vali shaik using aircel connection .iam using rate cutters to reduce my call charges.but when iam calling they are charging 2seconds extra than my speaking time and more important thing is they are charging at normal call rates though iam having rate cutter plans.
when i called and asked them about this they are saying that this will not happen again but they are refusing to refund my money,i said that i will...

sir, aircel pocket store is activated on my no at 2june. I requested customer care to deactivate it at 3june but charges application are continued to 4june. Again i call to customer care but they did not respond. Afterthat i have call many times but they are not responding and charges application are continue on my no. Sir, please help me to deactivate it and refund my money. I will be highly thankful for you foq this. Thank you ...

My aircel no:[protected]. I have registered complaint many times about my balance deduction but there was no action was taken by service provider. Unwanded services will be activated to my number without my concern and balance will be deducted. Please take action regarding this issue. Please do the needful....

Hi,
I am using Aircel postpaid from last few months and I have no issues till last month.
I was on a north Indian trip last month and everywhere I used to receive messages like you can enjoy home internet rates while roaming.

But last week when I received the bill I was shocked to see 770rs of billed amount(My plan is 198rs-3g data).

And when I called customer care they are saying like I was under...

sir my aircel mobile no is [protected] .i was recharged rs 50(full talk time) and rs 14(pocket internet pack) on 02/06/2013 at 09:20 pm and 09:36 pm respectively. i used my internet at night... during night my balance is showing 51 approx but next day my whole balance is deducted by your side.
so kindly check my mobile detail and refund my amount of rs51 as soon as possible .

regards and thanks
vikash kumar...

Hello Sir,
I purchased a new Aircel postpaid connection ([protected]) one month back. And paid a security deposit of Rs. 250 through cheque. From day one I am facing a network issue. No mobile network inside my flat. I am staying on First floor in Vaishali sec - 2B.
Complain registered so may time to Aircel customer support but no response so far, not they have sent me a monthly bill. This is a worse experience I got in my complete...

This is to inform you that i have lost Rs.52.00 against unwanted subscription of HINDI TV PACK. And this pack was auto renewed, whenever i dial *122*8# as i wanted to activate only 3G pack for 1 day HINDI TV PACK was activated by them unwillingly.I called so many times on 198 complaint helpline number , but always one response i gotten that all executive members are busy. Same i tried on 121 customer care helpline, but never can talk to any...

My name is Karan Baweja and i live in Bangalore.

I had recharged my no. [protected] with a top-up of Rs. 225 on 1st June, 2013 at 1:22 p.m. I got the balance of Rs. 240 in my account. After that, i had recharged with Rs. 59 as a rate cutter plan for local and STD calls.

After about half-an-hour, when i checked my balance, it had been reduced to Rs. 176. When i contacted Customer Care, they told me that i had subscribed...

Dear Aircel Head,

I have a complaint regarding in the recharge of 69rs you don't have mentioned that it has the validity of 10 days only as you can see on your website when you are selecting the amount.


I had recharged it but I sorry to say that you are simply making fool.I am your loyal customer but this kind of activity had cheated me and I am really disappointed.

Hope you will...

store pocket internet service is being provided by Aircel ltd in my mobile No.[protected].
Everyday Rs. 5/- is being charged in my account and this is intimated to me by SMS.
This ia an unwanted one for me and hence this renewal is to be stopped immediately
and also such amount charged so far is to be refunded....

On May 30th 2013, at 10.04 am I received a message that "Aircel Freind zone is activated at Rs.30. You will soon start receiving the alerts everyday for 30 days". I was shocked because I didnt activate that.

Then I tried to call Customer care. The IVR told that all the executives are busy and try again. After a reasonable time interval i tried but the same response.. I tried several times and got irritated. Immediately...

I recharged for 135 rupees today but I got only 120.15 Inr in some pf but my main account remained unchanged .according to the offer I am supposed to get 135 inr credit to my main balance . My number is [protected]. Please help me what do I have to do to get the special account balance to my main account balance and other 5.89 inr......

For last 7 months I have been using Aircel unlimited 3G packs. In the beginning it was very impressive with its speed & performances, which satisfied me a lot. But as I said, after 7 months, at present – it is worst of than others I have used previously. Here are the reasons:-

Yes, Aircel offers high speed 3G internet upto a certain size of MB depending upon the pack you recharge. But, that too very low quality 3G (or...

I have aircel prepaid connection number [protected] from kolkata. Since last months i am unable to use 3G Internet. I have recharged of Rs. 399 but the aircel service provider did not give any usage.

Sim was activated on 27 March 2013. I have recharged Rs. 399 for 3G Internet usage of 2 GB and i was unable to check my Internet usage, when i called to customer-care they asked me to dial *122*011#
When i dialed *122*011#...

HELLO Dear Sir,

my mobile network provider Aircel has stopped all incoming service on my mobile number [protected] of mumbai.even though i did a recharge of it for one nation one rate that is free roaming even after that my incoming facility is stopped .i purchased the sim october 2012 from alwin from from mira road east.from starting till last week it was going fantastic that i really liked aircel services but suddenly without...

My granny Smt. SARALA BISWAS has an aircel connection no. [protected] and i have recharged a power of rs. 34 which the company acclaim to give all call at 30 paisa /minute. But from the past two to 3 days the local calls are deducting at the rate of re. 1 /min despite of being in offer. STD call rate is still 30 paisa/min. When I called the customer care after listening to me and puuting me on hold they disconnected the call and since they...

Dear sir,
My contact number is [protected] and my fathers number is [protected] we are not activating any Vas services but still this stupid aircel people deduct our balance and when we call customer care they are not responding properly and disconnecting the call please take some serious action ASAP

Thank you...

TO WHOM SO EVER IT MAY CONCERN

Sir/Madam,

It is with great anguish, that I would like to bring to your notice the poor and utterly disgusting service that AIRCEL has extended to me.

I got a call from mobile number[protected] and the person introduced himselves as Mr. Irfan, Sales Executive, Begumpet Head office on 12 April 2013 and explained the following offer:

1. After paying...

currently i am using aircel. An amount of rs. 30 was deducted unexpectedly. on calling customer care there is no response and misbehave by customer executive. Initially they told that they can't do anything and if i will argue they will terminate my service. again on calling they are not receiving the call....