Aircel Complaints & Reviews

Dear Sir/Madam,

I am using aircel since last 8 moths, while in these months i lost my 30Rs balance more than 4 times .When i contact with the customer care representitive i am getting the reply that it will not happend again ..But still i am facing this issue. Could you please help me to sort out this problem.

Mob no.[protected]

Regards,
Vishnu...

Dear Sir,
My mobile no is [protected] of AIRCEL. Rs.5 was deducted today & I got a sms 'DTV News Pack is renewed at Rs.20.0 for 20 days. To enjoy updates or unsubscribe dial 56060114'
But i haven't subscribed for anything.Kindly do the needful to unsubscribe the same and refund the deducted total amount of Rs.53...

i have a aircel connection. no is [protected]
i am having two problems :
1- i am having roaming pack which have a validity of 90 days and was deactivated in 28days only, i have raised complaint no is 1-[protected].
2- they have been deducting balance from my account from last four days for the roaming calls, for this also i have raised complaint no is- 1-[protected].

this is not only much when i call...

I had a recharge of Rs98 on 27th May 2013. This is a internet Pack for one month with 1 GB 2G Data & 300 MB 3G Data. First thing, after recharge when I Checked my balance, there is no information about the 3G Data. After contacting the Customer Care of Aircel, They confirmed me that I have already accounted the 300 MB 3G data to my Internet account Balance. Then I started using the 3G Data by setting my device to "WCDMA Preffered",...

i am using a aircel prepaid card([protected]). everytime when i make a top up a value added service according to the balance amount is getting activated auomatically like thought for the day, cricket alerts, etc., i search for the deactivation codes and deactivate them. but now when i call the deactivation portal line it says that i do not have any VAS activated but i get the messages daily and my balance is also deducted. please help me in...

I am using aircel mobile no - [protected].on 16th june 2013 , 20 rupees has deducted from my account, I lodge complaint againts it on 17th june, I got complaint no- [protected]. I got informed that my deducted ballance will be refunded within 24 hours, but i have not got any ballance, after 24 hours again i made call to customer care executive but without any satisfactory response he disconnected my call.
I request you to take necessary...

Yesterday (17.05.2013) i tried to recharge online from www.aircel.com with a topup of Rs. 69. When the procedure is almost over it didnt show any message but my money got deducted from my account. I have got the message from my Bank. I tried to lodge a complaint to Aircel but they also didnt respond saying that I have to wait for 2 hours. Then I called after 2 hours but still the amount is not credited to my account. Please help me to get...

Hi Aircel,
On June 15th I called customer care to activate gprs monthly pack for my post paid number([protected])
He told that it will take one day to activate and he asked me to start using internet after one day.
I started using the internet after one day as suggested by the customer care representative. I was able to browse the internet. After one day, I recieved a message that i am reaching my credit limit.
Later...

On 17th june 2013 at 3:24pm there was a phone call from a lady of aircel office from no[protected]. She just informed that i will have free music pack subscription with rs.30 charge for 1 month and said if i am interested i have to dial 543219.
At 5:49pm a sms came that i have subscribed to aircel music and deducted rs.30....

Hi,I am Avik Goon from west bengal,kolkata.I am a new aircel customer.My number is:[protected] I had recharged my mobile with 3 Rs.30 voucher recently.(last checked balance:rs.94). On 15th june 2013 aircel executive has called me and told me about some offer i denied to activate that but they activated(which i don't know) today(16th june) morning when i checked balance it was only Rs.4.i just get shocked i had call them on 198 they...

Respected Sir / Madam,

My name is Mary as i am 8 years Aircel Customer. my number is blocked on 8/06/2013 . so i went to near aicel showroom (Mylapore near P.S.Higher Secondary School) They given a New Sim Card on that day at
11.30 pm. Till now My number is not activated i went that showroom 5 to 6 times . but they didnt given a any solutions .they given the land line no[protected] this no i tried more then 10 to...

There is a BIG FRAUD Aircel is doing with their on-net free roaming plans. I have been using Aircel's 'Simple Value 499' plan since last couple of years. The reason I took this plan was that it has 1400 mins free (on-net local+roaming). While selling this plan they assured me that if Aircel network is available at any place in India then the roaming would be absolutely free (since the mobile will use Aircel's network and...

Dear Sir/Mam
I am facing balance deduction problem from last night dated 11-06-13,till now total 55rs got deducted from my aircel number [protected],i dont know the reason because there is no vas service activated,also there is no msg informing the cause of the deduction.
so pls i[censored] help me to get my balance back i ll remain thankful to you....

Respected Sir/Madam ,
I Indranil Bose a customer of aircel prepaid mobile service of west bengal telecom circle , my mobile no is [protected] which belongs to the mentioned service provider, i has been cheated by the company by providing false information of their offer . The compaly has a toll free no 1288 which provides information regarding their offers, in that the company claims to provide unlimited pocket internet 2g (surfing&downloading)...

I am Asai mani i am buy a 2 sim on[protected] .Sim activated on6-6-2013. But we are not able to use phone no incoming or outgoing please see the immediate solution.1 st No. [protected],2 No. [protected].please make immediate action.I am buy the sim card in universal shop in alwarpet...

Respected Sir,

I am really getting frustrated with AIRCEL service because they are deducting money anytime with any amounts since last 2/3 years i am literally suffering from this kind issues ....
Yesterday morning I checked my account balance which was around Rs 20/- but at night when I checked It was Rs 3/- and I didn't understand if I am not using my phone through out the day for any kind of downloading or anything...

Hi,

I am aircel subscriber ,my no is [protected].On my no aircel video club service have been activated automatically,I did not asked for this .

They have already deducted Rs 20 from my prepaid account .please stop this service as soon as possible and refund me back my money.

I tried to contact your customer care also but was not fruitful as 100 times they disconnected my call in middle of conversation...

Hi,
I purchased a new Aircel Postpaid connection one month back. From day I am facing a network issue. No mobile network inside in flat. I am leaving in Vaishali Sec - 2B.
I logged 2-3 times complain to Aircel, but no response, then I have done the same in written. Now they respond, they visited my place, but they are not able to fixed the network issue.
Now after so many mail request they respond (pasted below). Now...

Aircel has a pocket Internet pack 0f Rs.98.With this pack they give you 1GB of 2G Data+300 MB of 3G Data.So in Oder to use 3G Data you have to activate 3G and in the same way to use the 2G Data you have to Deactivate 3G services i.e.come back to 2G.I Recharged a Rs 98 Pack and activated 3G by sending an sms START 3G to 121.After using my allotted data i send a request to deactivate my 3G by a sms STOP 3G to 121 on 31/05/2013 at 7:49 pm but...

Sir,
I have brought a SIM of AIRCEL vide No. [protected] on Sunday,2nd June,2013 from Jai Guru Store,Kadma,Jamshedpur. They told me that service will be start from evening of 3rd,june.I talk with AIRCEL representative so many time(some time they not response) but every time they give me false assurance.Jamshedpur AIRCEL Head vide Mob.No.[protected] also doing same thing with me...