Aircel Complaints & Reviews

Today i received a message in my inbox that i have activated yuvan sangar raja music and rupees 20 is charged, also received a flash message on my mobile screen that i have sent MMS and its cost is rupees 20. I didn't do anything but they have reduced rupees 20 from by Main Balance. My contact number is [protected]. Now when i try to call customer care i'm not getting connected they have blocked me. Please help me.

sir,
my name is vijayalakshmi , few months back i was using postpaid sim of aircel ([protected],[protected]). And i cancelled those numbers buy paying all ma balance amount (Rs.1350) on 31/01/13 and the amount was collected by RAMSON CREDIT BUREAU (arumbakkam). I gave them a letter for ma cancellation of both the sims,they said it will be cancelled with in 72 hrs. But after few days i was starting to recieve messages statin that i have to pay Rs.875 for my postpaid sim's.Today some people came and asked for the remaining amount . It has become a great annoyance for us in the noon. kindly take this into account and check for my letter of cancelleation. for your kind knowledge my son has submitted 3 letter in the spencer plaza office and one to the man who came for credit bureau.Please relieve me form this problem.

hi sir, this is koushik from Tenampet. My mobile number is [protected]. For the past few months my balance was deducted frequently eg; rs 30, 20, etc..so i stopped doing easy recharge n due to my balance was 0, i top up for 10 rupees. Even in that also within few mins they debited. When i call to customer care n told about this, they say its due to browsing you have activated this and that. And they said they will de activate everything. But again they are debiting from my balance. Pls take action on this sir. Thankyou. My mobile number [protected](coimbatore aircel number)

I purchased one Aircel 3G activated sim and used it in PC using Huawei dongle. But there is no 3G connection only 2G is working. Then i tried all aircel customer care numbers no one can responsible for me. What can i do plz anyone help me..

I cannot activate 3g on my number [protected].
I have sent START 3G to 121 but I am getting reply,
"Your request could not be processed. Your previous request is pending."
I have tried *122# but still same result.I have been trying this for 1 month but still same result till now.Please help.

Hi ,this khadar in my mobile aircel pocket store activated when it happen i dont know .From that every day 5rs deducted from my balance i tried for customer care but they are not helping this problem i am getting from 3 months i lost lot of money like this how money peoples suffering we dont know kindly help me my number:[protected]

I have an Aircel Sim card. They have some rubbish packages , namely some filmy packs , channel packs . Although not being interested in those rubbish packages , they subscribe them without a prior convent and loot money from people . And when asked for refund they simply block our numbers. I request MNP to act strictly upon this matter and bring me justice.

Thanking you,

TK.

[protected] . He is a person Disturbing tooo much in past 1 month. i really affected . He is talking too much in sexual approach... so plz, take a necessery action to this person as soon as possible........

Thank you

Hello ,

Recently I have recharged my number [protected] with Aircel 198 2g/3g package ..Things was fine till I reach the FUP then the speed dropped to 30 kbps .. instead of 128 kbps ( thats how mentioned on the Website / Recharge portal ) I have tried to reach customer care from my other number All i got is some irrelevant information about the nw issues and it will be fixed in few hours . so i tried after few hours and things remained same .I have no other option gave a call back to customer support ,, and they continued saying the same reason that they are having some nw issues .. the worst part is they have blocked my number to reach customer support portal if I tried to make a call to inquire about the speed it never reaches the voice support instead some IVR keep saying "all our executives are busy you can send messages for help" ??? is this how Aircel handle its customer for seek for information ?? after a week of continuous attempt and after several misguidance ,, finally they revealed the code that speed wil be dropped to 64 kb instead of 128 kp .. is this fair ?? but the tariff plan says " Your speed will be reduced to 128kbps"...?? why is that so ..?? why not the 64kb information is not on the recharge portal ?? THIS IS NO GOOD ,, AIRCEL SHOULD STOP MAKING FAKE PROMISES ON THE PORTAL AND THE CUSTOMER SUPPORT FRONT ,, THIS COULD BE MY WORST EXPERIENCE THAT I EVER HAD WITH TELECOM INDUSTRY

Thank You,
Prince M. Premnath.

Note: Aircel Executives . you can reach me for any clarifications regarding the WORST Experience :)

Hi,

I recharged with Rs 998(10GB 3g data plan) around 4 days back on aircel no. [protected] but i am not getting 3g speed,maximum i am getting only 15 KB/S. I called customer care many time regarding this but they simply tell this is due to some n/w problem or data card(ALCATEL)....They told to re install my Data card s/w and i did that also but no use.

So i will not recommend any one to use Aircel.....Go for other 3G services even though it little bit costly.At least you will get satisfaction form that service.

Amit
[protected]

Now I am in roaming and when i try to send sms I get a operator massage this service has been blocked. Best part of there service is you cannot contact there customer care. I tried calling customer care24 hrs it is busy and not able to connect them.

I paid my post paid bill amount of Rs. 146 today (2/7/2013) after 10.30 am with my SBI debit card having transaction ID:- KRO[protected] and I got msg on different mobile phone that Rs. 146/- has already been debited to the aircel mobile services. What will happen to my Rs 146 ?

Please take necessary action and inform me accordingly.
Thank you very much

hi sir i didnt activate pocket music in my no [protected].but it is activated and a reduction of 5 rs is going on every day .i am not using the service and i called customer care..there is no call connectivity im in roaming for a month..so please deactivate it daily unwanted balance reduction...please take action.

I AM SURPRISED THAT AIRCEL IS DEDUCTING MONEY FROM MY BALANCE CLEVERLY WITHOUT ANY INFORMATION. ANY TIME I RECHARGED, AFTER FEW CALLS I RECEIVE THE MESSAGE OF LOW BALANCE. THIS CHEATING IS A CONTINUOUS PROCESS.I BELIEVE OTHER CUSTOMER MIGHT HAVE SUFFERING FROM THE SAME PROBLEM.

I bought an AIRCEL connection(details below) on 1st April,2013 from a local shop.
I have submitted all necessary documents and paid Rs.300 as connection charge,first recharge etc to the shopkeeper.
It has been 3 months since then but my connection has not been activated.I have complained to the shopkeeper several times.I have been told that my documents have been passed on to the distributor and they are responsible for the activation.So they are to be blamed for the delay.

I am really disappointed by the poor service provided by AIRCEL.
I am now planning to buy a connection of some other company if this AIRCEL number doesn't gets started in 1-2 days.

Such poor service is highly unprofessional and I shall never recommend AIRCEL to any of my friends.

Aditya Prasoon

address: B502,Hostel No-1,Sikkim Manipal Institute of Technology,Majitar,East Sikkim,PIN-737132

AIRCEL NUMBER- [protected]
IMSI: [protected]
ICCID:[protected]

Alternative contact number-[protected]

My Aircel number [protected]
I always have Aircel 2 aircel min pack.. still having 1265 min left but when I called an aircel number at 11.48 am 28/06/2013. then charge was deducted from my main balance. earlier balance was main balance approx Rs 9 with aircel min after calling aircel number rs 2 with aircel min.. when I called customer care they suggested to call later.. but now the call is not connecting.. I really have regret to leave reliance.. I ported this number 2 months ago now I am waiting for 1 more month to pass... again I wanna port this number.. within 2 months aircel cheated with me many times but I ignored. but Its enough. now I will surely port my number.. Its a [censored]ing operator.. its customer helping process is really very bad.. even they didn't give a proper reply of their mail.. I already sent mail.. many times...

ABHISHEK KUMAR

Respected sir,
Recently I transfarred my Reliance mobile number to Aircel. I am trying to reach 59059 for varification, but I can't.
My mobile no is [protected], which is still now not active. Owner name is Shipra Das. Please help me immediately.
Address- Maynali pubba para, kholapota, Basirhat. Pin: 743428.

I recharged my mobile no [protected] by icici bank on june 25, 2013.But till date neither recharge done nor i received any message.
following are details -

Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Customer Details
[protected]
Payment Details
Payment Id [protected]

Amount (Rs) INR 150.00
Date of Payment 25/06/2013
Debit Account [protected]
Payment Status Success
Payment Remarks 0107

i am waiting positive response

PHPSIRI AM AIRCEL CHENNAI PREPAID USER MY MOBILE NUMBER IS [protected] I AM USING THIS MOBILE CONNECTION FOR MORE THAN 10 YEARS TILL NOW I HAVE NOT RECEIVED ANY LOYALTY BENEFIT. INSTEAD I AM FACING HUGE PROBLEM IN MAKING OUTGOING AND INCOMING CALLS, EVEN THOUGH MY PHONE SHOWS 3 TO 4 NETWORK BARS ANY CALLER CALLS ME THE NETWORK SAYS NOT REACHABLE , EVEN FOR MAKING A OUTGOING CALL I HAVE TO TRY 10 TO 15 TIMES AFTER THAT SOME TIMES CAL MAY GET CONNECTED OR EVEN AFTER THAT CALL DOES NOT GET CONNECTED. I AM A REGULAR NET USER AND USING 3G, BUT CAN NOT USE 3G IN MY HOME AND IN MY OFFICE BOTH PLACES 3G COVERAGE IS VERY LESS, TO USE 3G I HAVE TO COME ON ROAD THEM ONLY I CAN USE IT. EVEN SPECIAL GIVEN TO MY BY COMPANY IS FULLY UNUSABLE FOR ME SINCE THEY GIVE ME OFFER ONLY WHEN I AM USING OTHER BOOSTER AT THAT TIME 2 BOOSTER CAN NOT BE USED AT SAME TIME THE OFFER WHICH AIRCEL GIVES ME IS FULLY WASTE. I HAVE COMPLAINED MANY TIMES TO AIRCEL APPELLATE CELL BUT THEY HAVE NOT RECTIFIED MY PROBLEM.PLEASE HELP ME

I din't subscribe for any joke alerts in Aircel. But im receiving jokes from Aircel. they reduced my money too. I send an unsubscription message to Aircel(As mentioned in Aircel website) they dint unsubscribe the alert. instead they again reduced an amt of Rs.3. Always these aircel people are annoying the customers.