Airtel Complaints & Reviews

Airtel is providing scheme to carry forward the unused 3g data i.e, if you recharge any 3G pack before the expiry date of previous pack the unused data can be carried forward till the new pack expiry. But when I had a problem i approached Customer care, but they changed the plan like : to carry forward the unused to 3G data balance recharge has to be done with the same or higher denomination amount compared to the previous 3G data pack recharge.

Airtel is

Mene apni tata docomo ki sim jiska number [protected] hai port karaya tha but jese hi airtel me port hui airtel ke network hi nahi a rahe hai mene 8-10 bar custmar care pe bat ki uske bad 4 mail mene send kar chuka hua but abhi bhi wahi proble a rahi hai plz ap eski complaint jari kare aur aritel ko naetwork me kya issu hai ye batne ka kahahe

Thanks
Lucky
[protected]

We have corporate connection with abut 35 connection since 2013. Airtel is torturing us to hell.
— no relationship manager
— chqs not picked up on time, hence amount not posted, resultinh in delays and late fee to us
— enterprise doesnt respond approriately,
Airtel has a bunch on dull heads and irresponsible non cutomer friendly team, as i have been facing iissues continuously

Please provide the postal address registered for the abovementioned telephone number immediately to send notice to him and to lodge a complaint for cheating or deceiving. One Mr.Premkumar using the captioned telephone number assured to attend the Auto switch control device connected to the water pumping motor in the building. He has not completed the work but took advance of Rs.500+700=1200 for purchase materials. In the last two weeks we have telephoned 20 to 25 times. In the initial stage he responded 2/3 calss and gave evasive reply. Afterwards he is not picking up the phone at all.
Provide the information to [protected]

My mobile no. [protected]. My plan details 499/- pm ( 2GB internet (4G, )+ 2G free, 900 min local, 90 STD and 500 message). 20 Aug, I have active the roaming pack as you the fault technical fault system deactivate my Internet pack it, I have 30 times call to customer care centre but not resolve my problem and given to Me booster plan always, please as per given my plan details activate my all service, if you not activate please tell me I will portability my other set network service and I will not pay any amount for you it is not my fault.

Hello sir,
This is to inform you that there is a serious problem of network accessibility in my area which is in the prime location of lucknow. In coming future Agra-Expressway is also about to connect our route.
Every one in my town is using airtel connection because it is the only network which is accessible and that to has became drastic .
So I request you to please review our problem and make some solutions to it.
Addresss:Sarosa-Bharosa Lucknow

We have opted for Dongle no. [protected] on 8th June 2016 and paid Rs.2400/- for 5GB data per month for three months i.e. till 7th September 2016. The data connectivity is stopped by you on 8th August and bill is raised for Rs. 3399/- towards 6 months scheme, without any confirmation from us. My wife has visited several times at Airtel Store, Sector 50 Noida and even after acceptance of mistake by Airtel and confirmation to get it corrected, no action has been taken, till date. We are getting 3-4 phone calls on daily basis from your call center to make the payment, which is not at all acceptable.

Hi All,

I being a faithful and worthy customer of Airtel service Provider using their three numbers [protected], [protected], [protected], but they seem to be least bothered about their Loyal customers.

I have been subscribed to their services for 2+ years now and all the three numbers were taken on the same date with a rental plan of Rs. 60/-

One Day Suddenly I got bill copy that bailing plan is Rs.99 so I called in customer care & sent them Email that why plan is change who gave a right to change the plan in customer account?? They simply replayed me that company closing this plan and upgrading your plan 60 TO 99 with same benefits which I was getting in 60 Plan So I ask them why you change the plan ?? as I am existing customer you can’t close the plan for old customer as per TRI rules. For new customer you can apply these rules, so I asked then shift me in my Old plan of Rs.60 they reply me that since that was an older plan of Rs.60 is no more available, so we cant change in that

They have directly unsubscribed this plan and shifted me to another rental plan of Rs. 99. Which is not at all suitable for me at all, Airtel saying as market prize high so we unsubscribed this plan from their database itself.

Firstly they haven’t informed me in prior to the changes and without my permission and approval they changed my plan. I have been contacting their customer care team but they are not at all caring about my concerns.

So plan 60 to 99 is activated in my only 2 account and in another one account still same plan is activated then after I asked them to closed my connection i[censored] can’t active my old plan of Rs.60 then they offer me worst offer and promised me that they will active my old plan in next month so I said ok active my services .

Lately, since that was seen an older plan of Rs.60 is no more available, and saying me that we haven’t promised this that we will provide you again this plan so we can’t active this plan

I had a word with one of their representative who said that he was from senior desk, he said that since this plan is not at all active now they have unsubscribed this plan from their database itself. I agree that this might have happened as the service provider is completely authorized to make any of the necessary changes to their subscription policy whenever and however they want but that doesn’t goes for the existing and such a tenured customer.

As a matter of fact, the same older Rs. 60 rental plan is still active on one of my number and the customer care guys say that they have removed this plan from their database.

I feel cheated and deployed even after being such a honest and faithful customer of theirs.

What I simply request Airtel guys is please get the same older plan re-activated on all of my three numbers, else on of my friend is getting another plan with a rental of Rs. 99 with more benefits which they proving to my friend then again they reply me that they can’t provide

Awaiting for your prompt and positive revert and action in this matter.

Regards,
Ubed sarkhawas
[protected]

My name is Taha T. Karkhanawala from Ahmedabad. I'd request for port on[protected] from reliance postpaid to airtel postpaid for my Mobile no.-[protected],
Airtel Executive Mr. Chintan - [protected] is person with whom i was dealing in all matters. Next Day at around 1 : 00 pm collection person mr. jitesh [protected] come to my home and collect 300 Rs. as a deposit and give me reciept of it. and aslo collect my all documents. They Promise me to port My no. within week. but Within week when i see that i'm still not getting my Airtel Sim On than i talk with Mr. Chintan for atleast 17 times. Each and Every time He told me that he will contact me within 10 or 15 Minutes but he never contact me from his side. when i lost my patience yesterday date[protected] i told him to give my Deposit return so he told that give him last change to till 6:00 he will definetely start my Sim. But as usual he fails. i told him to give my money back he is not answering properly. Kindly look in matter and help me to get my Amount back. for any query Contact me on [protected]. here i'm attaching the reciept of 300 which i'd paid to Airtel executive.

I applied for broadband and landline service in airtel At ratlam.
Payment and documents received from local airtel broadband retailer at ratlam near do batti chaouk.
Document received sms got at 7 sep 2016.
Installation order no. 95891088
It's notify on msg that installation proceed in 3 working days.
But I don't have any report about installation.
And local retailers does not provide any support and don't tell about what goes on installation instead of not receiving my phone.

I got switched from other service provider to Airtel broadband + fixed landline connection on 25th August 2016 with plan 499 Rs + 49Rs pack activated for unlimited local calls, since I was switching from other network they promised that the activation of Rs. 1000 they took from me will be like a deposit amount and the same amount will be adjusted in further bills, But from Aug 25th to 10th September (15 days), the bill got generated is 1530 Rs. And for enquiry of this, I called customer care number 198, after making me wait for 16 minutes, they disconnected the call without answering any of my queries. And then after I wrote a mail to appellate.[protected]@in.airtel.com, A person by name Sachithanandhan, replied my mail saying that the bill they have generate is valid, and will take cancellation request if I’m not ok with that, I’m asking for the justification of 1530 Rs for 15Days, he is not able to answer the queries.

HI,

The person Samir Gautam to whom this mobile no. belongs has cheated me of money and is a fraudster who has cheated alot of people.

I want the details of this Mobile no. i.e. address and exact location.

Also, if you could give me the IMEI no. of his phone,
Incase he changes the no.

Please forward these details to roberts.[protected]@gmail.com

Thanks

Airtel cheated me around 500rs in the name of 3G Data.

If Airtel is doing cheating for each customer, howmany customers it may cheated and how much revenuce its earned through cheating.really iam fed of all these cheap tricks from Airtel network.actually they are getting business from us and getting profit.but they are not implementing offers properly.we have to waste our lot of time to talk about issues with airtel customer care.

Please guide us how to get justice from this cheating

I had tried to recharge my wife's cell No.[protected] through online on 08.09.2016 but failed. Success messege for recharging had not bee received. The cell No.[protected] had not been uploaded for Rs.101/=. Neither the cell had been recharged nor my SB account had been recredited for Rs.120/=. Kindly do the needful.

R.Venkataraman.
MY CELL NO.[protected].

Hi Team,

I went to airtel office in Panipat, Haryana on 18th Aug, 2016.Since i have lost my airtel sim card, I went to office to apply for duplicate sim card on 18Aug2016 with all document they have demanded with one photograph. But still its not activated . I have visited airtel office 3 times till now and also did followup with the airtel executive, but my sim card is still not active. Please help me out.

My active no is [protected].

Regards,
Madhurendra

As per mentioned above U am cuatomer of Airtel postpaid plan from last couple of years.I got rental plan of Rs.150 in that calling and some sort of msgs are free. Also 1Gb internet is free. The issue is in the month of June 2016 I had used almost limit of my Data plan at 25th.I got call from Airtel saLes team in that the ledy tell about new data plan will updated in which 500MB will at 3G4G speed and remaining 500Mb at 2G unlimited with 150 rental additional and no other charges other than this 150. I Said Ok bcuaz 3G speed.After that I got confirmation msg for credit of 500 Mb to my Ac and plan upgrade.Then I restart the Data usasges and use 500Mb Data. As soon as o got msg of complition of limit of Data I closed my Data usaage.Next day I got Msg of ExceS's usage of Data. I suddenly call to Customer care He said The company is Calculatin total 1500Mb data usage and according the msg is send to you it will be rectified in the Nxt bill genaration.But as bill generate it comes according to total 1500Mb data uasage.Again I called to cust care this time this ledy tells me She can Waive approx 2000/- from bill of 3000/- you have to Rs.1000/- I said I havnt use excess data in first 1000Mb and Next 500Mb also why should I pay 1000/- extra. I said you update my data pln then only I used 500Mb I can pay the additional rental of Rs.150 not beyond that and Don't charge me for Whole 1500MB. Again I call them for reg this that I want to pay the bills Plz correct and resend the bills to me.After that Airtel has cut dowm my Outgoing facility and soon Incoming will also.Kindly help me

I am using Airtel postpaid connection for my Mobile and the "SO CALLED OPEN NETWORK" at my premises is VERY VERY VERY BAD (Can't express more frustration) and it tests your patience to the maximum. When checked in open network it shows excellent signal at our area which is a wrong info. You are simply fooling around the people with open network concept showing false information, but the reality is nowhere near by. After repeated calls/complaints from my friend (who stays in the same community) and me, they responded now saying that they are looking for a new site for the upgradation of the tower which takes 3-6 months. What is the point of keeping this connection and pay bills if we can't use it at my home?

For this reason, I thought I will get a landline connection and called Airtel (unfortunately) broadband to get me a Broadband connection as they provide the landline connection along with it. I have asked my previous Broadband vendor to get make the disconnection and requested Airtel for the new Broadband/Landline connection. The Airtel Sales Rep. has informed that they will give me a free wifi-router and landline instrument if I pay the 6 months bill in advance which I went for. During the installation, they did not give me the landline instrument and told me that it will be given in 3-4 days, which did not happen. I called again after 4days, they are saying 2more days and it will be availble this week.

Currently, Neither I can make calls from my mobile, nor the Landline. And, in the LandLine account, I see that 13Rs. as billed amount, not sure if it can happen without me having the Landline instrument, looks like some aliens are making calls from my virtual landline connection.

My mobile no: +91 [protected]
Alternate contact no: +91 [protected] (my friend - Sharma)

Regards,
One in millions of your extremely Frustrated customers
- Kishore

I had raised a broadband transfer request with airtel in the same city and in Pune.Which is viman nagar location
My airtel account number is [protected]. I raised the request on 31 Aug - ref. no. 72335332

This request has still not been resolved (almost 2 Weeks).AlreadyI had to spend almost INR 1000 for using internet on my phone due to this delay, and I am not able to do my official work in weekends.

Sir, i K. Aruna Prasad airtel costamar having 3 connections of prepaid. The signal level in my house no.1-80; Viveknagar Colony, Jillelaguda, Hyderabad, pin -500097.
The signal level is very poor in my house it is only -111dbm the signal strength measured through apps. Cell numbers regularly used are [protected], [protected] and [protected]. Most of the time time signal strength is poor in my house. Even after going out hose the quality of speech is poor and call get cuts at times. Complaint was lodged with airtel still ther was only telephonic assurence but action and result of improvement was not seen.
Hence it is requsted to resolve the problem immediately.
My mail id- kaluvalaarunaprasad @gmail.com
Looking forward for quick action.
K. Aruna Prasad.

Sir please kindly delate all the sms from mobile no. [protected] which i could not delate from my side from the beginning. I realy upset for my text mesage and any mms massage which i send to mobile no [protected] I realy dont want to see again and any more and those who I send the sms realy they are black miling me for that reason I need to delate all the sms but I could not do which I send the text massage to above mention no. Please Sir kindly do it for me