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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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dip121
from Delhi, Delhi
Sep 17, 2016
Resolved
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Resolved

Address: New Delhi, Delhi, 110043

Hello
This is to inform you that earlier I have raised one of the complaint regarding benefit which I hadn't received of 700 mb for watching movies on my Airtel app till right now and suddenly one of the dispute has been generated before 1 hour ago like same earlier of 500 mb of sending money of rs 100 or more through airtel money to bank transfer which I done that. The total benefit those I have to take from airtel is 1200 night data till now. So please do the needful for me and take some strict them and my airtel prepaid number is [protected].
Regards
Dipesh jaiswal
Sep 23, 2016
Complaint marked as Resolved 
I got the waiver of the particular complaint and complaint has been resolved. Thanks
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    Radhika Seema
    from Mumbai, Maharashtra
    Sep 17, 2016
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 16

    I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number and i am now not able to see the code for recharging, please send me its recharge pin on my mobile number or recharge my mobile number, i am sending you details of top-up card. please do the needful as soon as possible...

    serial no.-- [protected]

    recharge pin.-- ******424**476

    mob no.-- [protected]
    May 14, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Sep 18, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 17 September 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Sep 18, 2016
    Updated by Radhika Seema
    please kindly do the needfull as soon as possible...
    Verified Support
    Sep 23, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 17 September 2016.

    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

    Look forward to hearing from you.

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Oct 01, 2016
    Updated by Radhika Seema
    mobile no. [protected] this is my alternate number. please do the needful urgently.
    Oct 08, 2016
    Updated by Radhika Seema
    its almost 20 days had passed but nothing has happened till now... is there any customer service or not... no one is doing anything about my problem... if you cant do anything please let me know so that i can change my simcard who give me best service...
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      Sumit Chandila
      from Aizawl, Mizoram
      Sep 17, 2016
      Resolved
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      Resolved

      Address: Faridabad, Haryana, 121002
      Website: airtel

      Sir
      i have booked a broad band connection before 4 to 5 months back. But till now they haven't provided me any connection. Many a times I have callled a CUSTOMER CARE. But they are also unable to provide me any connection every time they tells me that just wait for 5 days 2 days etc but than also no response is given to me from there site. And they have also taken the 1000 rs check from me and my ID proof.Please do the needful. OR IF You are unable to do so than return my check and id back to me
      Oct 24, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Sep 23, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 17 September 2016.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Saurabh Singh1234
        from Gurgaon, Haryana
        Sep 17, 2016
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560048

        I am trying to get a new broadband connection from last 3 weeks. I had a mindset of airtel being a fast and reliable organization, thank you so much for breaking it and puting me through such an frustrating path. Your people are hard to reach, if anyhow i am able to connect to someone for help. They assure me of service being done within a day, but to no effect. This is really unprofessional. I am now going with a different service provider, please return the documents which you took for verification.
        VERY UNHAPPY
        Oct 24, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Sep 23, 2016
        Airtel Customer Care's response
        Dear Mr. Singh,

        This is with reference to your post dated 17 September 2016.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          Sachin14393
          from Bengaluru, Karnataka
          Sep 17, 2016
          Resolved
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          Resolved

          Address: 560034
          Website: Www.airtel.co.in

          I had requested airtel broadband connection and paid installation amount of Rs 1000 + Rs 650 for landline telephone. But airtel couldn't establish that connection due some technical problems. So airtel should refund my complete amount of Rs.1650 as on priority basis. But the fact is, almost 8 months are over till today but they have not refunded my money.
          Jun 4, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Sep 20, 2016
          Airtel Customer Care's response
          Dear Sachin,

          This is with reference to your post dated 17 September 2016.

          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

          You can also get in touch with us at airtel.[protected]@airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Sep 24, 2016
          Airtel Customer Care's response
          Dear Sachin,

          This is with reference to your post dated 17 September 2016.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          [protected]@in.airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Oct 12, 2016
          Updated by Sachin14393
          I received call from airtel, got amount of Rs.650 only. For other 1000Rs. i shared my bank details. Airtel told they will initiate NEFT transfer an it will be completed within 3-4 working days, its been almost 2 weeks over still i didn't get 1000 Rs. from airtel.
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            H
            Hitesh65
            from Mumbai, Maharashtra
            Sep 17, 2016
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400056
            Website: Airtel

            Total unprofessional response. We had approached Shankar Vaish of
            ConnectCanvas Services Pvt Ltd Mob- +91 [protected] for porting of 10 plus corporate numbers . After one month delay & half paperwork our work was not done & the person than stopped taking our calls. Than one Mr.Amod Pathradkar claiming to regional manager of Airtel came after almost 1 week & said he will get the work done. He also for 10 days kept on assuring us & than gives one SIM saying the porting is done., The SIM did not work so sent new SIM in which data is not working at all. Now he also has stopped answering our calls. Now we are stuck as that number in not working properly & no one is answering our calls.
            Oct 24, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 17 September 2016.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              vikram19844
              from Noida, Uttar Pradesh
              Sep 17, 2016
              Resolved
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              Resolved

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

              Hi,

              I am Navneet Sahota and have ported my number from vodafone to airtel. My number is [protected]. From last 2 days i am unable to send and receive sms after porting. Its showing me failure delivery. Please resolve this issue on priority as my few urgent work are dependent on sms . I have visiited airtel store and still my issue is not not fixed.
              Oct 22, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Sep 21, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 17 September 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                C
                Chinmaya Hunagund
                from Pune, Maharashtra
                Sep 17, 2016
                Resolved
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                Resolved

                Address: Bangalore, Karnataka
                Website: airtel

                I paid the last bill for my landline and applied for disconnection through mail and customer support as i shifted to Pune the connection was in Bangalore. after that i received around 10-15 calls from airtel asking me same questions again and again and harassing me if i wanted to keep the connection.i received a sms saying a bill is generated. but when i called them it says your lindline number entered is invalid.
                Oct 23, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Sep 22, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 17 September 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  Y
                  yammy
                  from Barddhaman, West Bengal
                  Sep 17, 2016
                  Resolved
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                  Resolved

                  I have many suitable plots at... Vill-hir.. Po-kalabani ..ps-hura.. Dist-purulia.. State-west bengal.. Pin..723104. There almost 7..8villages. with huge residental population .. i m intrested to give any of the plot for tower instalation.. As we are facing with a massive network problem... Also need a broad band connection for the cyber cafe..i m very thankful to u i[censored] kindly solve the problm as soon as possible. Ph.no_ [protected]
                  Oct 21, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 17, 2016
                  Airtel Customer Care's response
                  Dear Customer,
                  This is with reference to your post dated 17 September 2016.
                  We are glad to know that you are interested in providing your land for installation of tower.
                  Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.
                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Sep 20, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 17 September 2016.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    V
                    vishuuu2626
                    from Bengaluru, Karnataka
                    Sep 17, 2016
                    Resolved
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                    Resolved

                    Address: Mathura, Uttar Pradesh, 281001

                    I made airtel recharge for mob #[protected] on 28 June 2016 for Rs 2849.
                    I used Airtel Money App to do this recharge, (Airtel money app registered mobile is #[protected]), This transaction is failed and I got mail from Airtel about failed transaction with transaction ID "616804".
                    I asked for my refund from Airtel, but no body is responding properly.
                    I didn't get my money back yet,
                    I want to complaint against this fraud from Airtel and need fair justice for my hard earned money

                    Prepaid Mobile number: [protected]
                    Transaction ID: 616804
                    Mode of Recharge: Airtel Money APP(with registered number [protected])
                    Date of Recharge; 28-Jun-2016

                    Regards,
                    Vishal Agrawal
                    Apr 5, 2017
                    Complaint marked as Resolved 
                    this request is not resolved.. Please help me getting my money back
                    Airtel customer support has been notified about the posted complaint.
                    Sep 17, 2016
                    Updated by vishuuu2626
                    How the information of my complaint leaked to fake people, after posting my complaint, I started getting fake calls, saying they are from Airtel. they tried to ask my bank account details to do fraud. This is really terrible.
                    It seems everybody is doing is Fraud, First I was looted by Airtel and now when I lodged a Complaint, I am getting these fake calls
                    Verified Support
                    Sep 21, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 17 September 2016.

                    We tried calling you multiple times to get additional details on your number but there was no response.

                    We are keen to resolve your concern; please share your alternate contact number and convenient time to call to resolve your concern effectively.
                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Mar 14, 2017
                    Updated by vishuuu2626
                    Hello Anil,
                    I am sorry but i didn't get any real call back from airtel. However, i got call from airtel, and they were asking my credit card pin and cvv, ofcourse that was a fake call.
                    Please call back me on [protected].
                    And please call back soon as it is already too late for this issue.
                    Preferred time will be 11am to 5pm
                    Apr 05, 2017
                    Updated by vishuuu2626
                    Hello Anil,
                    I am sorry but i didn't get any real call back from airtel. However, i got call from airtel, and they were asking my credit card pin and cvv, ofcourse that was a fake call.
                    Please call back me on [protected].
                    And please call back soon as it is already too late for this issue.
                    Preferred time will be 11am to 5pm
                    Verified Support
                    Apr 12, 2017
                    Airtel Customer Care's response
                    Dear Vishnuuu2626,

                    This is with reference to your post dated 5 April 2017 .

                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Apr 17, 2017
                    Airtel Customer Care's response
                    Dear Vishnu,

                    This is with reference to your post dated 5 April 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      satyendra singh nahan
                      from Shimla, Himachal Pradesh
                      Sep 17, 2016
                      Resolved
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                      Resolved

                      Address: Sirmaur, Himachal Pradesh, 173001
                      Website: AIRTEL

                      I had recharge my airtel number [protected] on dated 16/09/2016 with Rs. 335. The above plan as mentionedby airtel may provide 3G Data upto 2GB and 300 minutes for 28 days. The above scheme is displayed via SMS from Airtel itself. But when I recharged the same with Rs. 335 the plan given by airtel is Rs.335 = 2GB(1GB Day+1GB Night)3G WHICH IS NOT SIMILAR TO OFFERED PLAN. The same complaint is also done with Airtel Customer Care but they refuse to entertain the problem and denied best scheme offered by Airtel itself.
                      Oct 22, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 17, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 17 September 2016.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Sep 21, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 17 September 2016.

                      We tried calling you multiple times to get additional details on your number but there was no response.

                      We are keen to resolve your concern; please share your alternate contact number and convenient time to call you to resolve your concern effectively.
                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
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                        vikasd123
                        from Bengaluru, Karnataka
                        Sep 16, 2016
                        Resolved
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                        Resolved

                        Address: 560010

                        Location/place: Bangalore

                        Name of company/service: Airtel

                        To Airtel Services,

                        With deep dissatisfaction, I would like to lodge a complaint against the Airtel
                        Broadband Services. I own a connection, [protected] for which I requested the disconnection
                        in the month of JUNE 2016

                        Here are my grievances towards the process:

                        I requested a disconnection in June, and had payed the bill of amount Rs.4086 Receipt number:57209965 After paying the bill, we have contacted the Airtel Customer Care for discontinuing the connection order number:[protected] they sent also the next day they called and confirmed about the disconnection by sending sent this order number is:[protected]

                        I am continuously requesting for closing the number, but I am receiving
                        continuous bills. I am not at all willing to pay this bill. This is weird and I
                        want to settle this as soon as possible. I am highly dissatisfied with Airtel
                        as they are unnecessarily charging for another month.

                        I had once again called customer care on 21 july, but they are not considering my request.Please do solve this issue.
                        Nov 9, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 09, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 16 September 2016.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        I haven' got any response from you yet.
                        vikasd123's [Complaint's author] reply, Sep 19, 2016
                        please do reply and respond and solve dis issue
                        vikasd123's [Complaint's author] reply, Sep 28, 2016
                        I got call from airtel, the official told he would solve the problem in 48 hours i did not get any response???
                        vikasd123's [Complaint's author] reply, Sep 29, 2016
                        please call me nd update me asap
                        i had got a call on 21st September from airtel official..he promised to resolve my issue in 2 days...i dint get any response? please update me ...how long to wait? please to resolve the issue at the earliest..
                        vikasd123's [Complaint's author] reply, Oct 5, 2016
                        please update me asap??? how long
                        vikasd123's [Complaint's author] reply, Oct 10, 2016
                        update me with the resolution details once again
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                          U
                          Usha N
                          from Chennai, Tamil Nadu
                          Sep 16, 2016
                          Resolved
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                          Resolved

                          Address: 600095
                          Website: www.wetransfer,com

                          My no. is [protected]. I upgraded to 200 GB with 2 mbps. But the download speed is only ~80kbps. When i spoke to an executive, they asked me to check the speed in www.speedtest.com. It resulted in 1.9mbps. So when I asked abt the speed of ~80kbps, they finally told it depends on the website.If it depends on website, then y do say the spped is 2MBPS?? Whats the point in upgrading then?? Please do let me know why is that my speed is low?? Else, I dont want to pay 1899
                          Oct 22, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 21, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 20 September 2016.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            P
                            power_cut
                            from New Delhi, Delhi
                            Sep 16, 2016
                            Resolved
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                            Resolved

                            Address: Faridabad, Haryana, 121003

                            Hi,
                            I was using the Airtel No. [protected], 3 - month ago they charged on Rs.500/ for data service while I had not uses the same, As I had taken the plan of 299 in which 1.6 GB data plan was available. I never uses more than this.
                            So I did several correspondence with Airtel to correct the bill but they don't do and started adding this extra amount with others charges like late penalty in next every bill. I did not paid such extra amount and now it reaches to Rs.1345/ though service are stopped since one month.
                            Please help and suggest the way forward.
                            Oct 24, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 16, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 16 September 2016.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com

                            Regards
                            Akanksha Singh
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Sep 23, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 16 September 2016.

                            We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                            We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                            Look forward to hearing from you.

                            Regards
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              SK Singatavelu
                              from Gurgaon, Haryana
                              Sep 16, 2016
                              Resolved
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                              Resolved

                              Address: 620018

                              Ref:Airtel Broad band No: [protected] account No: [protected] installed on
                              [protected] Correcting my email in your record- reg.ID

                              Understand that you have noted my email ID: [protected]@yahoo.com instead of correct ID: [protected]@yahoo.com. Kindly note down my correct email ID and confirm. Further you have not sent my monthly Broadband bill for [protected].

                              2. If I want to shift my telephone to Ramalinga Nagar. Trichy will you charge any charges? if so advise.

                              3.Initially I paid Rs.1000/- whcih will be adjusted against rent, what is the status.

                              Thanks
                              Oct 20, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 17, 2016
                              Airtel Customer Care's response
                              Dear Customer,
                              This is with reference to your post dated 15 September 2016.
                              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                              You can also get in touch with us at airtel.[protected]@airtel.com
                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Sep 19, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 15 September 2016.

                              We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                S
                                surenderbh
                                from Noida, Uttar Pradesh
                                Sep 16, 2016
                                Resolved
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                                Resolved

                                Address: Faridabad, Haryana, 110004

                                I hav been over charged for service not been properly provided to me.
                                Took two ISD plan in 26 july.
                                Which got activzted after 28 july.
                                Still amount if 7000/- was imposed.
                                I call customer care they said deposit 4000/- rest be settled. I did.
                                Now they said its invalid complaint. Kindly pay all.mutiple complaints, multiple calls now they said we never any such thing... Prztty big lier and cheaters...!!!
                                No one look into matter and try to settle issue. Dissconneted my phone for bill amount due unfairly charged on us 10000/-.
                                Kindly solve ussue as i want my number back.
                                May 21, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 16 September 2016.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Sep 20, 2016
                                Updated by surenderbh
                                How about 2600/- charged over me for august month. My connection dont hav ISD then how my phone with data was working in china dateed from 23august till 29 august.
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                                  N
                                  nagesh kamoji
                                  from Mumbai, Maharashtra
                                  Sep 16, 2016
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411028

                                  My name is Nagesh and I have facing problem with call rates with Airtel

                                  Number: [protected]

                                  When I was submitting my port request at that time the Airtel back end team calls me and assures mi that they have gave me the offer for call rate cutter for 3 months but its false promises they are doing three times and my call rates are as it is and its really frustrating. Please advise should I continue with Airtel or they will be really offering me good call rates to continue with them ?
                                  Oct 19, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 18, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 16 September 2016.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    K
                                    krishna tidke
                                    Sep 16, 2016
                                    Resolved
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                                    Resolved

                                    Address: 431124

                                    At.Pimparwada post. Anjandoh tq. Dharur dist.Beed pin code. 431124 mazya gav pimparwaa tq. Dharur dist beed Maharashtra made she ani mazya gavamade kutlayahi sim cardla network nahi jar mazya gavamade airtel che tower zale tar companicha khup fayda hoil jar mazya gavamade tower zale tar aju bajuchya 5 gavamadenetnetwork yeil ani companies khoop fayda hoil tari span mazya gavamade tower dyave
                                    Oct 22, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Sep 16, 2016
                                    Updated by krishna tidke
                                    Mazya gavamade range nhi
                                    Verified Support
                                    Sep 16, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 16 September 2016.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com

                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Sep 20, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 16 September 2016.

                                    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                                    Look forward to hearing from you.

                                    Regards
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Sep 21, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 16 September 2016.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                    Regards,

                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Hi,

                                    I am khanappa(land line: [protected]) using airtel broadband from 2-3 months.
                                    My plan is 8Mb/s and 30GB for month, the bill am getting monthly is 1300+ which is more than the normal price.

                                    And today the speed is very very low.

                                    Regards,
                                    khanappa
                                    [protected]
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                                      Sunil Angel
                                      from Bengaluru, Karnataka
                                      Sep 16, 2016
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Airtel Customer care is very bad……. September 2nd 2016 i would call to customer care for change my plan in post paid……. But they not response my call…… Still today, i call 5 times…… but they r not response my call… So please check customer care…… Today you are not response my complaint, i change my network…. My complaint number is 71180691 and another one number is 71349470.
                                      Oct 24, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 16, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 16 September 2016.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com

                                      Regards
                                      Akanksha Singh
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Sep 23, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 16 September 2016.

                                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                                      Look forward to hearing from you.

                                      Regards
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        M
                                        Mahadev japate
                                        from Bengaluru, Karnataka
                                        Sep 15, 2016
                                        Resolved
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                                        Resolved

                                        Address: Hassan, Karnataka, 573201

                                        Dear sir/madam,
                                        With reference to the above subject I have recharged rs 154 on September 8 2016 that time shown in my airtel app 1gb 3g/4/ for rs 154 and credited 500 mb that time I contacted customer care centre attended rasmi they told remaining 500 mb will be credited soon but not credited
                                        And second time I have recharged today September 15 2016 of 154 by checked in retail shop keeper mobile as 154 recharge 1gb data 3g/4g but credited again 500 mb and I contacted customer care attended Ravi he said application down

                                        It will be not I will go further for my claim

                                        Kindly do the need full and oblige

                                        Thanking you

                                        Mahadev
                                        Oct 21, 2016
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 16, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 15 September 2016.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at airtel.[protected]@airtel.com

                                        Regards
                                        Akanksha Singh
                                        airtelpresence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Sep 20, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 15 September 2016.

                                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                                        Look forward to hearing from you.

                                        Regards
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
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