Airtel Complaints & Reviews

Dear sir, I Ashirwad Halgekar subscribed to Airtel mobile number [protected]. I on 14 sept had recharged of Rs. 127 which offers 1GB Night pack for 28 days. After that I have recharged on 21 sept Airtel night pack of Rs. 29 which offers 500 mb, and I received a message stating I have been credited 500 mb to my number. But when I started browsing the internet after few minutes I received the message that my night pack is over that is of Rs.127 and my outstanding balance of Rs. 46 was also deducted due to excess usage of data pack and the other data pack of Rs. 29 also didn't get activated. My balance was complete Rs. 0 I have to take loan Rs. 10 to talk with customer service executive. Here Mr Rakesh (executive) he says that whichever is your first data pack that will get deducted first and the other, and says "apko jankari recharge Karen se phele puchna chaiye" well this is completely cheating when I was activating the pack through calling 129 on IVR I didn't get any of those information and ever after deducting Rs.29 I didn't received any such information about 2 data pack usage rules. When you have such terms and conditions, then why don't they are disclosed to consumers before they recharge. I request you to kindly address this grievance and refund my deducted amount of Rs.46 + Rs. 29 of night pack = Rs. 75 + 443 mb data of previous recharge pack of Rs. 127.

Ear Sir
My sim no is [protected] is a prepaid sim with lifetime validity which am using for years as recently since months am on roaming(Gulf) so was unable to use it i guess last 3months back i used. Today when i inserted it it displays Emergency calls only and on calling the same number it says out of reach. Hereby request you to reactivate the sim and provide me with the procedure for doing the same as i called to the cutomer care they said not possible. Please look into the matter considering the long standing customer of Airtel.
i have registered my mobile number to all my bank, LIC and all transaction based on this mobile number.
kindly give a solution or suggestion to activate my mobile number and kindly do the needful...

Regards,
Mohamedaris.M
Alternate Number-[protected](My sister having)
Email id: arisaris.[protected]@gmail.com

I am Chinmay Mishra, raipur, c.g.
DSL[protected], I'm sorry to say that, I was having a great expectation from Airtel, but seeing this kind of facility I'm not really expected this from Airtel, it had been 2-3weaks that i haven't got my connection yet established from[protected], thus getting a message of, it will be done in next 3 working day...
Kindly look into the matter...

I activated 199/- Rs monthly data plan for 1 GB on 2st December 2016 and suddenly after 6 months they have disconnected it and claiming that it is valid only for 6months.They have disconnected without informing me and have been charging me per KB basis while I have been using as per my plan of 199/- monthly charges for 1 GB. Shockingly even today the airtel website my account says 199/- monthly plan active. But they are cheating. SMS to airtel for data usage also says X MB used out of 1024 MB used. I have screen shot of my account airtel website and sms sent by them. I also have the message from airtel on 21st December when I activated the plan where they have no where mentioned that it is valid only for 6 months. How can they stop charging me as per my plan and fleece me like this. Now they are not agreeing for waiver and asking me to pay the amount they are claiming( they have also given me waiver for 2 months from July as they know it is their fault) and now no more they want to refund.

Not going outgoing call and messages to this number i. e. [protected] from my number i. e.. [protected] plzzz take this complaint and do favour work to make outgoing call to that number... am getting incoming call but while dialing that number it's saying as not a valid number plzzz work for this complaint plzzz do favourable actions to it and give good signals to the numbers and provide good services tqqqqqqq

I have applied for airtel broadband connection on 10 september 2016 by contacting this number ([protected]), which i got from the pamphlet attached by airtel people in chandrashekhar nagar, nehru nagar main road, 2nd cross street, thoraipakkam, chennai, 600097. the airtel person has send one person with contact no: ([protected]) to my flat to collect the required documents, on that day itself. he collected photocopies of all the documents, took 1000 rs in cash for the plan, and our original rental document saying that he would take a photocopy of it and return us by 8 pm at night, and provide us with the connection by next day evening. it's 19 september today, but no one came to provide us with the connection and return back our original rental document. i have been calling these airtel numbers ([protected], [protected]) since past 1 week. whoever receives the call, they only say that "madam tomorrow we'll come"and most of the time these numbers are not reachable.

Very sorry to say, but i didn't expect such worst customer service from airtel.
I would like to say that i don't need broadband connection from you anymore, since it's too much frustrating for us to call you people everyday with absolute no sense of responsibility towards your customers and ask you to come to provide us with the connection.

I request you to refund my money and return our original rental document in house no.94 in the above given address as soon as possible, before my flat owner files a police complaint against this airtel office no 101 bharathi towers, santhome high road, santhome, chennai - 600004 (map), as mentioned in the receipt given for the paid cash.

Sir,
I have shifted my residence to the NEW ADDRESS given below.I request you
to kindly note this and update your records.All future communications to be send to this address, including my bills.
T, V.VENUGOPAL, CHENNAI[protected].
Phone no.[protected] Reln .No.[protected].Land line no.[protected]
My new address:
T.V.VENUGOPAL, Flat No.2A, JAMALS NAINAR ENCLAVE,
New NO.99, ELDAMS ROAD, ALWARPET, CHENNAI 600 018.
My Email:[protected]@ymail .com

Am using airtel broadband scheme. I asked my september 2016 landline bill before 3 weeks.. but you guyz are not responding.. i sent request in "help at hand" about this issue and also i came to showroom to remind about this issue.. but no respond. i want my sep month bill to mailed to my email id ASAP. i want that bill immediately.. do it ASAP.

email id: [protected]@gmail.com

I have used postpaid service of last 10 year but i have suffering network problem last one month, i have raised compliant many time but not proper response.
my mobile no. is [protected] in name of rajesh kumar vijayvargiya.
i have called many time to customer care center, he said please replace mobile sim, mobile sliot, others etc.., but problem is not solved.

please resolved the issue.
with regards
Rajesh Kumar Vijayvargiya
Mobile no. [protected]

Hi Team,

I am using Airtel services for more than 1 year. I want to complain against the billing department of Airtel. I am observing that on every cycle they are levying extra billing charge and once I claim, they are sharing the wrong details about consumption. But this time I will not pay the extra bill for sure. It has happened with me many times but i preferred to pay every time. But for this cycle, I will not pay any extra charge.
Now I am going to port my no. [protected]

Thanks & Regards,
Ashish

This is regarding mobile number [protected] being used in an iphone 5. I have never been able to send messages from the 1st day I got the sim. The 'My Number' in setting shows UNKNOWN; the *#5005*7672# Call shows 'Setting Interrogation Failed'; I cannot set a new SMS Message Center #. By the way, I can receive messages

I tried putting the SIM in an android to see if I can update the telephone number on the SIM from UNKNOWN - no success.

Called the 121 at least 4 times - they either are clueless ("EXECUTIVES" are a useless bunch) or promise to fix withing 2 days (someone was going to get back to me 15 days back - they never did). All that happens is a charge for the 121 call (I pay for AIrtel's POOR service and their 'executives').

Should be an easy fix for a technical person with knowledge at Airtel.

Nobody from airtel is looking into Ticket No.: 72918508. Without doing anything they close the request. This happen 2 times. Its been 7 days since I raised this request. 2 times engineer visited my home. But every time he came and said we are looking. Then closed the request without doing anything.

My broadband/landline not working from past 6 days, below is the screenshot for your reference, no calls from customer care on this issue, i have been spending my money to call customer care,
This is the final time, i’m asking you the status and the date it will be resolved, also i’m taking this to consumer forum as i work from home and my work is begin affected, just for your negligence,
I will never refer anyone to have the connection, i will be switching to different network as it’s get resolved.

On 09.08.2016, i had raised an issue that there is no network coverage in my area i. E kundalahalli gtae, bangalore. I had also received a complaint ref num[protected]. But there was no follw-up on the complaint and the very next day i received a message which read-"your complaint has been successfully resolved". And i was also asked to reply to the msg with a yes or no feed back as yes would be for "satisfied" and no would be for "dissatisfied".. I had replied with "no".. Still there was no answer from these fake people. I received a bill amount of 1518 for my mobile num-[protected]. I paid it off. I received a bill of 2497 for my number [protected] and i decided not to pay the bill unless i receive a call from anyone directly from airtel. Each day i received calls from the third party vendors who called me on behalf of airtel and i said them them the entire thing. Each day there would be different people who would call me and i repeat the the same thing to all the people and this has continued till date. Today i have received a msg which reads that the bill for that number [protected] has been revised to 3746.44 (Nb — the data services to this number has already been stopped by the airtel people still they are hankering money from the customer).. I am not going to pay a single penny as i have not received the service worth being paid. These airtel people are chetas and i have all the proofs with.. I am going to put all the proofs in the social media as well as in the media. Let the people of india recognize these goons... These people are cheats. I want someone from airtel to call me and speak with on the same else i willput this in the social media.. I will port my number to reliance jio... And will also makie sure people from my office n community stop using airtel... I, myself own 3 numbers (Postpaid) under the same parent id.

JUL 01st, 5:25PM
i have applied for 3 airtel landine connection10 days ago .and the agent promished me that the connection will be done within 2 days.It has been over 10 days now but that agent daily says it will be done today.
how ever they connected one landline and told they cannot provide any more connections as they dont have the slot, so i asked for the refunt of my remmaining balance and the always say that it will be sent to your bank account, but now it has been over three months and they have not refunded my money.
i have even asked to manage the amount of 3400 in my land line bill but they have not done this also rather disconnected my landline.

I was a really proud costumer of airtel but this incident has changed my perspective about airtel.
It has become a fraud company with very worst customer service.

My village farizabad missa their is very slow internet, and most of time their is no network. so, we request for build a new a tower in our village . as much land you require it will be provided. please try to cooperate and proceed for it.their are about 20000( lum sum) users . my contact number is [protected] ans email ID is [protected]@gmail.com .

I faced a problem with airtel about unnecessarily money getting deducted from main balance.
I went to official website of airtel i.e. www.airtel.in

Here I saw that there is an option of downloading statement for prepaid account.
I requested for statement and I received a statement in mail and also my main balance was deducted by 50 Rs.

But important thing is airtel website never mentioned that this service is charged.

I think Airtel is minting money by HIDING such information.

Starting issue is the internet is not working intermittently and to resolve this Airtel engineer visited 3 times but none of them was good enough to resolve the issue and situation got worse than beginning All three times airtel engineer did some technical jerk things to get this resolved and asked me to monitor for some time, As agreed Airtel was supposed to monitor this but they have closed the issue all three times without resolving it, also I have dropped a note many times but no one is even bothering to address or give a call to resolve this.

Details of Email communication & Request number has been raised to Airtel, I wonder if I have to just keep on writing to get resolved my issue, looking forward a quick response on this.

Aug[protected] is not functioning well since I have upgraded my plan to 16mbps, please look on priority - After logging a complaint on121, this is the second time I have logged the complain if I am not wrong.
Aug[protected] is not functioning well since I have upgraded my plan to 16mbps, please look on priority -
Sept[protected] is not functioning well since I have upgraded my plan to 16mbps, please look on priority -
Sept[protected] is not functioning well since I have upgraded my plan to 16mbps, please look on priority -

Sept 10 - RE: [|BAL|Ref35715142|][protected] IS NOT FUNCTIONING WELL SINCE I HAVE UPGRADED MY PLAN TO 16MBPS, PLEASE LOOK ON PRIORITY
-- I got one response but they were never called again to discuss the confusion, As I was supposed to downgrade the speed to 8mbps as it should be there in place to ensure this is working .. as per Airtel engineer.
Sept 10 - RE: [|BAL|Ref35715142|][protected] IS NOT FUNCTIONING WELL SINCE I HAVE UPGRADED MY PLAN TO 16MBPS, PLEASE LOOK ON PRIORITY
Sept 15 - RE: [|BAL|Ref35715142|][protected] IS NOT FUNCTIONING WELL SINCE I HAVE UPGRADED MY PLAN TO 16MBPS, PLEASE LOOK ON PRIORITY
Sept 17 - RE: [|BAL|Ref35715142|][protected] IS NOT FUNCTIONING WELL SINCE I HAVE UPGRADED MY PLAN TO 16MBPS, PLEASE LOOK ON PRIORITY
Sept 19 - RE:[protected] IS NOT FUNCTIONING WELL SINCE I HAVE UPGRADED MY PLAN TO 16MBPS, PLEASE LOOK ON PRIORITY.

Would you be kind enough to take a look and resolve the issue on priority, Let me know if anything is required from my end to resolve the issue on priority.

Hi Team,

My mobile was missing from last 2 days. The mobile stolen from resident on 18 th sep 2016. I want to Block my sim. I am customer of Airtel having mobile No. [protected].
Beside this once you block the SIM Could you please provide the Same SIM no.
& request you to provide same remaining balance on new sim.

thanks & regards,
Bharat Nimje

I have airtel connection no [protected], but this has awful connection...
unable to send any sms and

open network si a joke and mockery.i ahve raise complaints in Airtel so many times...but Airtel has no action...they just make flashy ads to fool customers,
in truth Sunil mittal is a dacoit and airtel si a chor company..
i will opt for reliance and not recharge any more on my airtel prepaid...
bye bye airtel, bye bye chors of India

today 25 sms were not delivered...i ahve not got any sms from my friends sent in last one week. unable tor receive call and unable to call from Sector 23 area near very commercial UDYOG vihar in gurgaon (area of MNC companies) and Airtel continues to fool India.