Airtel Complaints & Reviews

My Airtel number is [protected], my data is not working at all, my calls r getting disconnected, i have been charged high bill, i will only pay 50 to 100rs n rest of the amount has to waived off as compensation because I am not able to use Internet at all through Mobile Data from so many days.
On top of that, Airtel does not have transparency, when unbilled is calculated, they talk abour ur data usage n no where mentioned about scrutinized bill, i want free bill with all details n no charge.
I should be given just 200rs of waiver n existing plan to be kep n 50%reduction in bill value should be given.

I went to an airtel vendor for recharge of newly introduced 1498 rs recharge for one year internet service in which 1 gb data is received for rs 56 irrespective of number of recharge done in a year .I paid the amount to airtel vendor but unfortunately the service not activated in my mob number [protected]
. Who shown dedicated amount from his account but neither service nor the 1gb data credited to my number it seems the service not yet activated .request do needful.

I am using airtel postpaid number since 8 yeras.(Airtel relationship no[protected]. I had a data pack for rs.150 for 1GB. My data usage for this month exceeded to 2GB. Can someone believe the bill I have got this month? It's a whopping rs.4431. My questions for them are unanswered-
1. Apart from the message for 100% data consumed, I have not got a single message regarding the usage. The speed after 1GB was terrible, probably slower than a dial up connection. No websites were opening barring a few apps. But they say that I have used 1GB excess and the charges are rs.4000.
2. I had checked my unbilled usage at the end of the month . It was rs.1400. but I get a bill in 3 days of rs.4431. is it not their duty to atleast give the unbilled usage accurate? There is no other way to find out the usage.
3. The credit liMit is set by themselves. Mine is rs.6300. they think we will pay whatever the amount they charge, without a single notice that the bill amount has crossed so much.Is this not cheating.?

I have purchased a mobile sim from airtel service center in bhandup. This was on 6.9.2016.The mobile number given was [protected]. I was been told that within a day the connection will get activated.Now its almost 5 days still the connection is not been activated.

On 3rd day i went to the service center and he said that the service will start within next day but the sim is not activated yet. kindly activate the si as fast as possible.

Hi,

I now live in Mahalakshmipuram(opp to ISKCON) in Bangalore. This is almost the center of Bangalore.

I am facing network issues for the last about 3 months. This issue was reported to Airtel plenty of times. They sent their representatives thrice to my house within 1.5 months to check and confirm the coverage. Their representatives confirmed that there is a problem with the coverage.

I have now received many replies from their Customer Service dept, Deepanshu Thyagi which reads as below.

"On receipt of your complaint, our technical team has conducted a survey in your area. The team has confirmed availability of adequate outdoor coverage in your area. Moreover, the team has done maximum optimization at the nearest network cell site. Therefore, this is the best possible coverage that can be provided presently.

For your information, the strength of signals on your handset screen can vary due to the atmospheric conditions and topography affecting the radio waves."

Also, I have a 4G data dongle from Airtel which is working only on 3G but not on 4G. When I visited Airtel's company outlet to check, they confirmed to me that 4G is not enabled on my number and it has to be enabled by their back-end team. I have cross-checked this with 3 of their company outlets. All of them have confirmed the same by logging into their systems and showing me the errors under 4G. In spite of all my repeated complaints for the last 1 month, they are least bothered to resolve this issue.

Both the above facts show how their customer service is.

Airtel Open Nework - just a gimmick??

On 10/09/2016 i paid an amount of Rs.1499/- through the airtel app to activate the new scheme of
" Benefit: Instant 1GB 3G/4G 28 days and get 1GB 3G/4G 28 days @just Rs.53/- and 5GB 3G/4G 28 days @ Rs.255 for 1 year" ( Please refer photo proof No.1 attached.
After making the payment, I received a message from the app that not able to process the payment. I genuinely felt that no money has been taken from my bank account. But to my shock i found through my bank account that the transaction was successful and the airtel has taken away my money of Rs.1499/- from my bank account ( Please refer My photo proof No.2 attached hereunder).
Without knowing that the airtel has taken my amount, I tried to make another payment through the PAYTM app. I was notified by the paytm that the airtel rejected to accept the said payment and further I received a notification from paytm that my money is refilled on my paytm wallet (Please refer my photo proof No.3 attached hereunder)
As such for nothing my hard earned money of Rs.1499/-stuck with Airtel and another amount of Rs.1499/- got stuck with paytm wallet.
I request the concerned to sort out this issue and refund my both payments back to my Bank account.

Respected sir,

I am having an airtel postpaid mobile connection no, [protected]. Since this number is no more required by me, i have made several requests to customer care authorities of the company, but no action has been taken so far. Even i have been making payment of rental charges for last six months without using the services. You are requested to kindly do the needfull.
Thanks.
Pradeep samadhiya

Sir,
I had raise a broad band request and paid the amount offline ₹500 on August 23 2016. Later they told me that the broad band service was not feasible in my area for broadband connection. now i requested them to refund my amount. I am following this issue with customer care and then submit refund request to Hi, I have raise a broad band request and paid the amount online ₹500 on march 12 2015. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to www.airtelonlinerefund.com with ticket number AOR9e22f2. Till now I haven't got any proper response from any one. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay online or offline for new broadband connection as you will not get any refund amount after paying online. Regards, Anand Mishra
Broadband fixedline Account number- [protected]
broadband order number[protected]
Alternate contact no.- [protected]

I have been a customer for airtel since past 12years.
But for the first time disappointed because I lost my money of Rs.459 without a single rupee benefit.
Yesterday(10Sep16) @ 7:10PM I saw an offer of 3GB net pack for Rs.459 and I recharged throuhg Axis net banking.
But I couldn't get any offer or even a single rupee benefit.
It is very disappointing and I never expected it from Airtel.

Safan khan
[protected]

I have never submit any query to Airtel for new broadband connection but i am receiving call from "[protected]" number two to five times in a day instead of my daily request that i am not submit any query or I do not want any broadband connections they forced me take and misbehave with me regularly.

It is my humble request to concern authorities of Bharti Airtel Limited to look in to the matter because it is a matter of harassment and matter of social reputations of the company too.

I have received two calls today and call details are mentioned below:

1. 11 September 2016, 11:21 AM - Caller Name Rajesh (May be it is not his real name)

2. 11 September 2016, 9:40 AM - Caller Name Jhon (May be it is not his real name)

Thanks and Regards,
Girish Kumar
girishkhatri.[protected]@gmail.com

I have airtel simcard.I always check 121 for recharge offer and accordingly I recharge but everytime some problem which gives headache.few days back I recharge for 90 rs.and I was told that I will get talktime of 115 rs.but surprisingly they gave only rs 90 talktime.I wrote to them by email and they give balance talktime of rs 25.why they want to grab 25 rs from customer?large organization still grredy of small amount.

This isnt a complain actually.i just had this idea of an ad.instead of trying to show you can compete with jio just agree it would'nt be profitable for you to offer so much.and by the time airtel returns later, it should have some of the best services, good range, perfect 5G i guess😉...and please do reduce call rates.and also this new ad of yours is irritating, open network!...just say you want to serve us better.and sorry if this is rude.😋..tc

I have ported in two Mobile Numbers from UP west Bharti Airtel to Tripura Bharti Airtel Circle. The above numbers had balance of Rs 140 and 180 respectively amounting to a total Rs 320 before porting in.
The amount has not been credited in my ported numbers after above procedure.
Request direct Bharti Airtel to return my money (Rs 140 & Rs 180) back in [protected] and [protected].
No prior intimation was given before deducting the said amount.
Regards.

I had complained against inaccessibility of the Mobile no.[protected] through BSNL landlines. The SIM was originally taken at Pune which was later ported to Bengaluru on my transfer. Company assured that it will be corrected. I continue to get local based messages from Pune even now which means it continues to be under roaming even after one year. I had complained to you on 31/07/16 under complaint ID 1342257. Even this forum also is ineffective! Thanks for the efficacy

Dear Sir\mam
I am writting this mail due to the problem those i 've faced with airtel actually i 've port my tata indicom prepaid number [protected] on 3rd september 2016 into airtel prepaid number but the issue is that i 've received all the messages from trai regarding all the documentation, processing all have completed and the porting time was 10/9/16 at 10 pm according to trai but my old sim was not active and i did not get a network on my new sim and called so many times on airtel customer care but they did not told me a particular response so please take a strict action.
Regards
Dipesh jaiswal

I logged onto my my airtel app and was looking for a good data plan ..checked in offers for you section ..got plan 228 recharge 1gb 3g day and 1gb night validity 28 days ..after I recharged I get balance notification as 350 mb for main balance ..what kind of ppl do you employ in airtel ..you cheat customers do blatantly ..I'm also having a fixed line m DTH connection from this company and I'm on the verge of moving all my services to your competitors you think ppl have no alternative and are stuck with you so you can charge and fleece them howmuch ever you want ..I've made up my mind to disconnect your services ..mittal can screw off for all I care ..what a dishonest creepy cheat of an organisation ..

Whenever, I call from my airtel landlines number to outside Delhi, voice is echo at receiver's end. I raised a complain on 20 august 2016 but issue is still pending.
Airtel mechanics come to my premises and checked my landline phone many times and told us that problem is not in phone it is in network and we will fixed it in 24 hours. But they are not capable of resolve this issue. It is very strange and it irritates the receiver, that is why I am not able to use my landline phone to call inter state.
Please try to fix this issue as I am wasting my money every month. Please state clearly about the issue can or can't be fixed. So that I could take decision to cancel the connection if not done.

Regards
Gagan Kumar
Mob : [protected]

Dear sir we are a regular customer of airtel since 2004 .At present all the users in our area are airtel users and we still prefer for airtel as the best. but unfortunately we are sorry to inform you that we face a lot of difficulties regarding the networks. we heard about the open network an we are interested in estblishing a tower.We need airtel tower in our area as we dont have any tower in our area we are finding very difficulty in making calls and other services like internet surfing and ther services.

my current location where the tower is needed
vill: chanchaliya
po - rajdhani
ps- taraiya
dist saran, bihar(841424
mob- [protected]

I have placed the complaint on 18-Aug, and the same was closed without giving the resolution, once again I gave the complaint on 22-Aug, - where they said to change the settings which I did, they said they will send the tech person to resolve this but no one turned up. When today(10-Sep) I am checking the complaint status it was closed, so today spoke to person, they wasted my 1 hr time without giving the solution they also said that they have raised the ticket - F[protected], where they sent the msg that the issu e is been resolved.

Such a stupid team without training they will keep them to give the service.
I am been with Airtel from past 12years . But now this issue has harassed me mentally, speaking to new person everytime and wasting 1hr every time when we speak to them .

So please help me out from this.
Where I have the internet issue not able to browse any websites or use access my mails. But I can use only WhatsApp.
Today also they told it will take more than 72hrs of time to resolve but I have lost my hope with this.

Sir, I have recharged Airtel DTH.with Customer Id.[protected] in the name Mohd hussain.the Recharge was one through Paytm.and one through Airtel.in.the first one was not successful instantly then I Recharge through Air.in. now both the transactions are successful and I request Paytm as well Airtel to reverse one entry of Rd.665.and keep one.but they are not responding properly.kindly do the needful
Regards
Hussain