Airtel Complaints & Reviews

Hi,

I was using the airtel number # [protected] from past 10 years and recently on 5th sep'16 i lost my mobile somewhere. By the help of airtel customer care i have blocked the outgoing and incoming calls on the same day. After 2 days on 7th sep'16 i visited airtel office near jayadevea hospital bangalore and requested for new sim card. They had collected my adhar card with photo for new sim card and charged rss. 245- and they have not issued any bill or receipt from the counter and told us it will be activated withn 4-5 days. Now today is 19th sep'16 almost 14 days over and still the sim is not activated. Today i visited again airtel office near jayadeva and enquired about the activation of sim card but the story is changed. As per airtel team the sim is registered in some other name and to convert into my name it will take 15 working days and activate the number.

Now my question are below"

1. When i purchased sim on 10 years back i personally subimitted voter id card the bought the new connection with proper name and address - why the proper details are not updated in your database???
2. If the sim was in other name, please share the scan copy of the provided id card of earlier submitted to verify
3. Why rs. 245/- is charged and bill or receipt is not given to us?
4. No proper response from any of the airtel team.
5. Airtel team is shouting on us for there mistake
6. Still how many months is required to get the connection activated.
7. Who will pay the loss of my 15 days transition amount???
8. Can we get any better response from the team or airtel itself is like this to all customer???

Lost number: [protected]

Hope will get the revert back with the above details. You can contact me on alternate number # [protected].

Regards
R h chapparband
[protected].
Bangalore.

Sir
My number [protected] was required to be ported for which i approached the airtel agency at lotkunta secunderabad
mine was a prepaid sim from allahabad and wanted to be posted tosecunderabad due to my transfer
initially i was told to pay Rs 200/-
later after a month on asking for the progress i was told to change to postpaid which did by giving Rs 500/-
Now after two weeks there is no progress
on asking i am been given a vague answer and hinting to change the SERVICE PROVIDER as airtel may not be able to give good support
Thanks anyway for your good support
i will surely switch to better SERVICE PROVIDER
but kindly help me in refund of said amount'.
regards

My mobile nu [protected]
the urn nu generated AE543443

I am customer of airtel prepaid my number is [protected] i am getting a message that on recharge of Rs.26 i am getting power plus i.e 1.2p/2 sec for 84 days validity then i recharge but i am not getting that benefit when i call ur customer care executive they reply me no message send regarding that they also told me the validity period was 7 days but i am getting the message validity period 84 days to look this matter positively else i am bound to use portability sysytem

I am prashant singh parmar and owns a 4g lte wireless connection in zirakpur, punjab. I have bought this on 17th july via an agent whose number was listed everywhere near our locality.

Agent's name is suresh. He has fooled me as he promised to give a waiver of 500 rs. For 3 months but i haven't got any deduction so far in any of my 2 bills.

Please note that normally people get 500 rs. Off for 2 months when they submit dongle but here he has promised and i had asked for 3 months waiver of 500 rs.in my bill on behalf of corporate discount.

He (Suresh) has promised to give me waiver on my bills for 3 consecutive months but i didn't get any. How have you employed such fake people for your sales.

When i have asked about his office, he said that i cant provide you office details although he has provided number of his senior. I had a word with him and he said you can only get waiver for 2 months only.

Now, he is promising that i can get only 2 times 500 rs off and that will be coming in my next billing cycle which i dont trust at all.

So, the problem is why i haven;t got any deduction so far in my bill and that too, i should get 3 months waiver as promised by suresh.
I have raised this to the airtel complaint authority as well. They are saying that - do you have any written commitment?
My question is - who gives the written commitment?

But i would like to have a waiver of 3 months. 500 rs. Is not a big deal but you cant simply fool people and get the sale done.
Take appropriate action on that sales guy and refund 1500 rs.

Sir mera setup box july se work nhi kr rha jiske liye maine 13 july 2016 me airtel customer care pr complaine kiya but aug 1st weak tak koi response na milne k karan maine disconnection k liye 8 aug me complaine kiya airtel ne isme v 1 month ka time lga diya r 16 sep me mera a/c diconnect kiya jo k mere a/c me jo balance h mujhe uska refund chahiye jo 13 july se count hona chahiye kyu k maine 13 july se airtel k koi v service nhi le h but airtel team meri 1 v bat nhi sun rhi h r ye mujhe 16 sep 2016 se refund count kr k de rhe hain jo k justice nhi h. Maine islke liye nodal officer se v bat k but wo v meri bat nhi sun rhe hain.
So requested to please help me and solve my problem because of that i m effected financialy and mentaly and that is too iretateing for me and my faimly.
Thank you

Anurag kashyap
Customer id [protected]
Registered mob [protected]

I used online site of airtel to recharge and i have got less benefits which was showed on the site.
There was an offer recharge amount: rs 109 offer: rs109=1.2gb 2g data for 28 days
But i have received
Recharge done on 21-sep-16 01:17 pm, mrp:rs109.00, pf:93.78, stax:rs14.22, talktime:rs1.00, balance:rs6.26, transid:[protected], benefit:625mb 2g for 15 days, credited to your account

Hi,

I have applied for a broadband connection (899 plan +99 for unlimited local/std calls) and have submitted the documents (Application number : tblr 7190160) to your airtel sales person nitesh[protected] on 17th september.

I have paid rupees 1000 /- for installation charges to your sales person of which 500 rupees will be provided as cash back in the first bill.

There is no response from your sales person nitesh and the status.

I have registered a complaint with [protected]@in. Airtel.com, [protected]@in. Airtel.com.
There is no proper response.

It is really frustrating.

Please do the needful.

Thank you!
Boopalaparthasarathy

Please help me reverse the recharge done on wrong number. Recharged was done on the number [protected] which was incorrect. The transaction id was[protected] and the amount paid for this transaction was rs 185. The correct number on which recharged was to be done was [protected]
When i contacted the owner of the said wrong number, he was not able to do so. Therefore, i earnestly request your help to avoid spending my money in vain.

I have made cash payments at a airtel store in thakur village, kandivali east, mumbai - 400101.

However the same is not credited into my account and my phone got disconnected.

I have made complaint through their service centre by call 121, but no action.

Had complaint to their nodal office will all required information. 4 different airtel officers contacted me so for. Every time they start questioning me from beginning. But no action yet.

It looks like, airtel is encouraging their employees to commit fraud.

My Airtel broadband number is[protected].
I didn't had internet connection for more than 20 days in August 2016. But Iater in the month, I received message saying that I have used 80% of my data limit. I have send several emails to Airtel Broadband Team and there is not a single reply from the team. I don't know what is going on and who used those data. I wanted to know who had used my data.

Dear Sir/Mam,
I, Byas Narayan Agrawal, am a subscriber of AIRTEL Mobile Postpaid connection with number [protected] (MP & CG Circle). I am requesting for paper bills from last 2 months. I got calls from appellate authorities but everytime they just said that I will get paper bill in next 5 days. But I never get any paper bill even after almost daily follow up. Now they have stopped services due to non-payment of bill.
I want to know whether paper bill is my right or not? If the fault is on part of AIRTEL, then how they can disconnect the services? The reason for request of paper bill is that I travel almost all the days of month, so office staff can pay the bill on time if I get paper bill on time. But even after so much request to Airtel, I didn't get any solution for this. Now they have stopped services on that number.
Please guide us how to proceed further.
Thanks & Regards
Byas Narayan Agrawal
[protected]

Dear sir,
From last 3 to 4 days my Airtel repaid balance deductions found unnecessary very very high, totally frustrated me. I set mind to remove Airtel as my mobile service provider for all numbers which I & my family uses. Nowdays, Totally hopeless service obtained from Airtel- big group in advertisement only. No customer care support for problem solution, only loot.
Pls check my last few days data uses u found about my concern.
Submitted for inf. Na pls.

Regards
R. Balpande
Mh& Goa, Prepaid- [protected]

Dear sir, I Ashirwad Halgekar subscribed to Airtel mobile number [protected]. I on 14 sept had recharged of Rs. 127 which offers 1GB Night pack for 28 days. After that I have recharged on 21 sept Airtel night pack of Rs. 29 which offers 500 mb, and I received a message stating I have been credited 500 mb to my number. But when I started browsing the internet after few minutes I received the message that my night pack is over that is of Rs.127 and my outstanding balance of Rs. 46 was also deducted due to excess usage of data pack and the other data pack of Rs. 29 also didn't get activated. My balance was complete Rs. 0 I have to take loan Rs. 10 to talk with customer service executive. Here Mr Rakesh (executive) he says that whichever is your first data pack that will get deducted first and the other, and says "apko jankari recharge Karen se phele puchna chaiye" well this is completely cheating when I was activating the pack through calling 129 on IVR I didn't get any of those information and ever after deducting Rs.29 I didn't received any such information about 2 data pack usage rules. When you have such terms and conditions, then why don't they are disclosed to consumers before they recharge. I request you to kindly address this grievance and refund my deducted amount of Rs.46 + Rs. 29 of night pack = Rs. 75 + 443 mb data of previous recharge pack of Rs. 127.

Ear Sir
My sim no is [protected] is a prepaid sim with lifetime validity which am using for years as recently since months am on roaming(Gulf) so was unable to use it i guess last 3months back i used. Today when i inserted it it displays Emergency calls only and on calling the same number it says out of reach. Hereby request you to reactivate the sim and provide me with the procedure for doing the same as i called to the cutomer care they said not possible. Please look into the matter considering the long standing customer of Airtel.
i have registered my mobile number to all my bank, LIC and all transaction based on this mobile number.
kindly give a solution or suggestion to activate my mobile number and kindly do the needful...

Regards,
Mohamedaris.M
Alternate Number-[protected](My sister having)
Email id: arisaris.[protected]@gmail.com

I am Chinmay Mishra, raipur, c.g.
DSL[protected], I'm sorry to say that, I was having a great expectation from Airtel, but seeing this kind of facility I'm not really expected this from Airtel, it had been 2-3weaks that i haven't got my connection yet established from[protected], thus getting a message of, it will be done in next 3 working day...
Kindly look into the matter...

I activated 199/- Rs monthly data plan for 1 GB on 2st December 2016 and suddenly after 6 months they have disconnected it and claiming that it is valid only for 6months.They have disconnected without informing me and have been charging me per KB basis while I have been using as per my plan of 199/- monthly charges for 1 GB. Shockingly even today the airtel website my account says 199/- monthly plan active. But they are cheating. SMS to airtel for data usage also says X MB used out of 1024 MB used. I have screen shot of my account airtel website and sms sent by them. I also have the message from airtel on 21st December when I activated the plan where they have no where mentioned that it is valid only for 6 months. How can they stop charging me as per my plan and fleece me like this. Now they are not agreeing for waiver and asking me to pay the amount they are claiming( they have also given me waiver for 2 months from July as they know it is their fault) and now no more they want to refund.

Not going outgoing call and messages to this number i. e. [protected] from my number i. e.. [protected] plzzz take this complaint and do favour work to make outgoing call to that number... am getting incoming call but while dialing that number it's saying as not a valid number plzzz work for this complaint plzzz do favourable actions to it and give good signals to the numbers and provide good services tqqqqqqq

I have applied for airtel broadband connection on 10 september 2016 by contacting this number ([protected]), which i got from the pamphlet attached by airtel people in chandrashekhar nagar, nehru nagar main road, 2nd cross street, thoraipakkam, chennai, 600097. the airtel person has send one person with contact no: ([protected]) to my flat to collect the required documents, on that day itself. he collected photocopies of all the documents, took 1000 rs in cash for the plan, and our original rental document saying that he would take a photocopy of it and return us by 8 pm at night, and provide us with the connection by next day evening. it's 19 september today, but no one came to provide us with the connection and return back our original rental document. i have been calling these airtel numbers ([protected], [protected]) since past 1 week. whoever receives the call, they only say that "madam tomorrow we'll come"and most of the time these numbers are not reachable.

Very sorry to say, but i didn't expect such worst customer service from airtel.
I would like to say that i don't need broadband connection from you anymore, since it's too much frustrating for us to call you people everyday with absolute no sense of responsibility towards your customers and ask you to come to provide us with the connection.

I request you to refund my money and return our original rental document in house no.94 in the above given address as soon as possible, before my flat owner files a police complaint against this airtel office no 101 bharathi towers, santhome high road, santhome, chennai - 600004 (map), as mentioned in the receipt given for the paid cash.

Sir,
I have shifted my residence to the NEW ADDRESS given below.I request you
to kindly note this and update your records.All future communications to be send to this address, including my bills.
T, V.VENUGOPAL, CHENNAI[protected].
Phone no.[protected] Reln .No.[protected].Land line no.[protected]
My new address:
T.V.VENUGOPAL, Flat No.2A, JAMALS NAINAR ENCLAVE,
New NO.99, ELDAMS ROAD, ALWARPET, CHENNAI 600 018.
My Email:[protected]@ymail .com

Am using airtel broadband scheme. I asked my september 2016 landline bill before 3 weeks.. but you guyz are not responding.. i sent request in "help at hand" about this issue and also i came to showroom to remind about this issue.. but no respond. i want my sep month bill to mailed to my email id ASAP. i want that bill immediately.. do it ASAP.

email id: [protected]@gmail.com