Airtel Complaints & Reviews

Wrong billing done by company on International roaming. After deactivation of services, they charged me huge amount which inspite of many reminders not resolved. I got it activated from 3rs to 16th Sept. Though I was out of country on 21st sept but this services were not required however charges were levied when services were deactivated. Not able to resolve

Dear sir

As i am reallocating to usa i want to surrender my airtel landline number 49587421

I request you to kindly surrender my airtel connection.

Please note my billing address
Mr. S. L. Venkatraman
E2, block 3, jain green acres
Darga road, zamin pallavaram'
Chennai 43

Thank you
S. L. K

I have using the no past 3 years but last 150 days not used only outgoing but not incoming. This simple reasons how can u stop single or disconnected why. Again there is no option for active . again after few days u r going to allot same no to others why can't active to me . its really black market. Such things not useful. Pls change the option and I want to active the no [protected].

Hii.
I am Javed from lucknow and i was submit a cheque for airtel broadband connection 25 august 2016 but due to some technical fault the connection was not installed (by the company side).and my cheque is cleared 30th august 2016.
So, i claimed that my Rp 1000 cheque but their is no response on that side ... At the time of receiving cheque a marketing executive name Deepak phone number [protected] and his team leader name Irshad mob no. [protected] has come but now they dnt pick my phone.
Sir, please do for the best my regards.

Regards

Javed
[protected]

I got a new Oneplus 3 mobile from Amazon. As per the Airtel offer on Amazon e-commerce website there was a 15GB free data bundle offer with this phone for Airtel customers.
The phone was purchased on 6th Oct 2016 and the data bundle offer was not provided. In spite of regular follow up with the Nodal and Appellate teams the data was not provided into my prepaid account.
The complain no for the same is CHBNR[protected]

I have port into airtel network on 30 June 2016, it provided very cheap services as pertaining to network issues, no assistance from the customer care executive,
When I requested to port out on 30 September 2016, they denied my request saying I have not completed 90 days... even though I have completed 90 days (30 June - 30 sep). The said that I have activated my sim on 12 of July 2016.
Today's again I have made a request i.e. on 15 octomber 2016. The request for port out has been canceled by airtel saying again the same reason that " I have not completed 90 days. You sim was activated on 18 July".
Airtel senior executive NILAM, (Mumbai, malad) said this so.!!
First I was told that I have activated simply on 12 Jun now they are telling that, I was been activated on 18 June. Airtel executive is jus telling lie..and not letting me to port out from airtel network.

Dear Sir / Madam

I made a topup for my friend for an amount of Rs.158/- from my Internet
banking account for an Airtel Mobile No. of my friend, the no. is [protected]
*Reference No *IHA3864707
*Debit Account No *[protected]
*Transaction Date *11/Oct/2016
*Service Provider *Airtel
*Service Name *TOPUP
*Mobile/STB No *[protected]
*Amount *158.00 INR
*Status *Failure
*Reason *Your Request could not be completed.

Dear airtel team,

Good day!
As seen from the below email and for the past one month i have been getting calls from one of your call centres every alternative day regarding plans. Once i accept one offer the very next day someone else calls from your call centre asking me to move to a higher plan which is marginally costlier by approx 100 rs for 10 or 20 extra gb who has no idea about the plan which was confirmed by me the previous day. As you can see from your database my plan is the same for the past half a year ie 8gb/2ms. However one thing interesting among these calls is the inability of the call centre person to send an email confirming the same plan. The service number they send is of no use. I suppose airtel has become such a big company that it can no more listen/respect its loyal customer (I am sure you can verify the same from your database). I am well past requesting / waiting so i kindly request your esteemed company to do one of the following :-

1) move me to 60 gb/unlimited - 4 mb/512 kb : which was last promised to me.
2) in case the above is not possible:email me the postpaid amount pending along with the termination application.

I also request you to only email and not call me regarding the above requests as i have learnt from the previous one month that a phone call with your esteemed company is of no use

The mobile network of Airtel FCA = 1159 -C -Block Near 48 FARIDABAD 121001. Are really poor there has been no Network of the 2 Day The network is lost cell faild problem per Month Incoming & outgoing cell not recvied My number [protected] & [protected]

I have applied for Airtel Broadband connection in bangalore 560037 area on 28-Sep-2016, I have submitted the required documents and also made the online payment of activation fee of 1000/-. (Application Number - TBLR7183311, Transaction Reference Number - [protected], Bank - ICICI Bank, Date - 28-Sep-2016). Even after continuous follow up, no positive response from airtel. Some day they say Technician will come tomorrow and install, and some day they say no data available and some day connection not feasible. I do not understand what's happening. I just got frustrated with their responses and demand for refund of activation fees. For refund also they are least interested and no one is ready to take up the refund request. Feeling very helpless on this. I am giving a try if this forum can help me get refund of activation fee of 1000/-. I will make sure that I never consider airtel for anything and even in my circle.

Thanks

Before 2, 3 months my no. Is activated bt now when i came back at my home town and insert my sim in phone is deactivated
So plz alot my number back.
[protected] as soon as possible.

From Yesterday date:14/10/2016 till present
I thought its a problem of SIM slot but no i have checked.
It showing no signal as it showing cross mark .

If this number does not get any signal it will be very difficult for me to change the number.This is my permanent number and if there is no signal then how can i contact with company representatives. I hope u understand my problem.

Please reolve this problem as soon as possible

Sir i buy 20 rs coupan and while scratching i lost some digit
Serial no is-[protected]
N my scratching code-9***[protected]
Pls sir if found pls sms me on my airtel no.-[protected]

To Whomever Concerned,

I(Kavirajan P [protected]) have been a loyal customer to Airtel since 2005, last Thursday(6th October 2016) I had lost my sim, my sim is registered with my uncle's name, unfortunately he is in abroad now. Am unable to get a new sim with same number since he is present in abroad.
it’s been around 10 days still my mobile is in switched off mode. i have lot dependencies with this number as mentioned below.
1. All my banking transaction are mapped to this number (Consists of 3 banks)
2. All OTP online transactions are mapped the same number
3. All my friends and relatives have this number for almost 10 years.
4. Am using this number for both professional and personal purposes.
5. All verification and personal queries of mine are addressed in this number.

Hence please request you to provide me a SOLUTION to have my Airtel number ([protected]) back ASAP
Note:
1. I have my uncle’s photo and address proof with me
2. He is in abroad hence he cannot come in person to show room

Please process the request and help me out, LET ME SEE HOW CUSTOMER FRIENDLY this AIRTEL is with their LOYAL CUSTOMER
Regards,
Kavirajan.P
[protected]( Tamilnadu Circle)
[protected]@gmail.com

[protected](Alternate number)

I have airtel prepaid no, lot of time I observe airtel deducte 1.09 Pisa per minute, today after 1 hours trying to customer care after I have talk to airtel customer care executive ms Smitha, mainly they don't have a proper answers for customer, today I have call Vasai road (Thane dist) to Thane means local call but airtel deducte 1.09 pise per minute from my account, and I told executive but she's not given proper answer

I did port 2 nos from Idea to airtel on 14/10/2016. The Plan I have offer Rs.199 with Local+std 600 min, but after getting port when I called customer care they said its 500 min not 600min. Regarding port I got a call from [protected] this no. to port into airtel and he offered me 600 min in 199 plan.

Same thing had happened with me from idea previously, tele callers are making false commitments just to sale product and after porting air tel customer care said they cant do anything now.

I have wrongly recharged for Rs.248 which is A2A 15p/min instead of Local Mobiles.I called the customer care and they said there is no option of reversal for that tariff and how come this simple reversal process is not available if it is done by mistake.I wanted the amount to be reversed or it should be exchanged with Rs.215 LocalMobiles at 30p/min.
Mobile num:[protected]
Transaction Id:[protected].

I have a prepaid number [protected] and had Internet pack with autorenewal for which I got a message on 11th that it would be done in 3 days.I stopped the autorenewal on 13th by sending a mail and making a call as per the requirement and I got a recorded message that it has been processed and done. On 14th I got a message that the money has been deducted and recharge has been done. Sad to see the way airtel treats its old customers who still have stayed loyal till now.

My name is Ashish Chaturvedi and I have airtel postpaid mobile number is [protected]. Last month I was travelling through countries such as UAE, Germany, and Sweden. In this month billing cycle I see a Rs.3, 999 pack applied to my bill amount but I never raised any request for any international roaming pack.

I am informed by the call center executive that there record shows that I requested to activate a international roaming pack around 5 months back. However, I did not raise any such request. Although, I've been repeatedly getting calls to activate such packs but I have always refused. As a note of caution, before going on this trip I had called the call center to enquire about the roaming pack options available and clearly notified them that I don't want to go for any pack as I find these very expensive and instead would prefer to use a local sim of the country I am travelling to. I also validated from the call center that no such pack is currently activated on my number as I have heard many horror customer stories where unnecessary charges were levied on them without their knowledge. Please make sure I don't run into such issues in the future.

Kindly rectify your mistake at the earliest and eliminate all the pack charges applied on my number. Also, tell me the revised amount that needs to be paid.

Hi, I want to complain against the executive sitting in Airtel store, Paschim Vihar branch. Her name is Ankita. She was supposed to change the ownership of my and my husband number.
First of all, she made us visit twice as she forgot to give the new Sim. Inspite of being customer friendly and getting it delivered, she called me up in the evening and asked us to collect it.
After that my Sim was de-activated the very same day and I missed on my important calls until I got the new Sim.
Now my husband is struggling to change the ownership of Sim, even after sending ' Y' confirmation on SMS. His current Sim card has yet not got deactivated. And when I called her to send SMS again n resolve this. Ankita said I forgot to message you as I was busy with customer. Can anyone tell then who are we??
Are we not customer and supposed to get good services being associated with airtel from quite long time.
I again called her now in evening but still no SMS received. When I am calling Ankita back she is not picking call and after three calls, she left my phone on hold.
Is this we should be getting as a service, I need someone to look into it immediately and strict action please!!!