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Airtel Complaints & Reviews

2.1
Updated: Oct 10, 2026
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Airtel reviews & complaints page 2

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D
Damsy
Jun 10, 2026
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Xtreme fibre connection

From: DAMODAR RAO
Sent: 10 June 2026 16:52
To: 121
Subject: Re: Bill for your Airtel Wi-Fi [protected]_wifi - April'26


Hi

Why I am getting harassing calls at least 4 to 5 times a day for outstanding bills payment, when I do not have any extreme or IPTV connection. Next time I receive such a call I will raise an FIR against AIRTEL for harassment. Kindly have my mobile no. removed...
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My Airtel prepaid connection validity expired on 5th June 2026 midnight. I missed to recharge in 6th June. When I tried to recharge on 7th June using Airtel thanks app, I didn't receive OTP from the bank since my incoming calls and SMS is blocked. I never expected that incoming blocks within grace period of 15 days (referred Airtel website blog post).
TRAI should take necessary action on behalf of the consumers.
Raised a complaint...
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I booked an Airtel Xstream Fiber broadband connection on 30 May 2026 and paid ₹1500 after completing all required formalities, including KYC verification.

At the time of booking, I was assured that the connection would be installed within 24 hours. However, even after multiple days, repeated follow-ups, and several technician visits, the connection was not activated.

During the installation attempts, wiring...
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Gittu Samuel
Jun 4, 2026
Jul 3, 2026
This thread was updated on Jul 3, 2026
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31 may 2026 no Internet but airtel charge amount

Address: Airtel
Website: Airtel

On[protected] you have used 67.54 data.
On[protected] you have used 3148.96 data.

May 30 2026 recharge
3 gb, 3 days add on pack
May 30 and June 1 2026 I got data.

May 31 2026 no Internet service in [protected] my number, I payed extra add on data pack but no use. Multiple time I contact airtel 121, 198, and other airtel available number only Ai talk only. Last 31 may 2026 around 8pm. br...
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Website: airtel.in

My Airtel number was deactivated for re-verification without any prior SMS, reminder, call, or notification. The number had an active yearly recharge plan worth Rs. 2249, and the validity is being wasted while the SIM remains inactive. Despite multiple visits to the Airtel store, submission of an NOC, completion of KYC, and issuance of a replacement SIM, the reactivation process continues to face delays with no clear resolution. The customer...
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M
MukerjeeK
May 20, 2026
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Rs. 548/ deducted but not refunded

Yesterday I tried to recharge Airtel number [protected] through UBI debit card and Rs. 548/ was deducted but yet to be credited to my bank account.
Screenshots of reacharge failed message from Airtel and money deducted message from bank is attached .
Please resolve this kindly.
Regards...
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A
Adv_MR_Kazi
from Nashik, Maharashtra
May 18, 2026
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Deficiency in service, harassment to consumer ad unfair trade practice

I am a practicing Advocate in Nashik. My Airtel Fiber connection experienced a total blackout for three days due to a cut cable since 14/05/2026 until 16/05/2026. Despite raising immediate priority complaints via the Airtel App, the 121 helpline, a physical visit to the Mumbai Naka branch, and escalating to the Nodal Officer, Airtel failed to dispatch a technician to resolve the issue, severely paralyzing my law office operations for 3 continous...
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D
Daksh6341
from Jaipur, Rajasthan
May 17, 2026
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Activation of Static IP

Absolutely pathetic experience with Bharti Airtel. It took Airtel more than 15 days just to activate a Static IP for my home network, and during this entire period all they did was waste my time with useless IVR loops, fake callback promises, and completely irresponsible support staff. My bill amount was increased immediately, but the actual service was not properly activated.

I literally wasted entire days chasing Airtel support,...
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R
Ram1991S
from Visakhapatnam, Andhra Pradesh
May 16, 2026
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WIFI Connection closing

I am submitted my WIFI Connection closing request, and number of times visited airtel offices and contact to customer care but no one resloved my issue, still i am paying airtel wifi bill without using of wifi service, last 3months same issue facing, so please consider my issue and close the wifi connection as early as possilbe

request id : [protected]...
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To,
The Consumer Grievance Authority,
I am filing this complaint against Airtel Xstream Fiber for prolonged service disruption, repeated negligence in customer support, and failure to resolve a registered complaint despite continuous follow-ups.
Complainant Details:
Name: Lalitesh Khandey
Registered Mobile Number: [protected]
Airtel Xstream Fiber Account Number: [protected]
Address/Area: Anand...
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Address: Aduthurai

Dear Airtel Nodal Officer,
I am writing to formally lodge a complaint regarding my recent Airtel DTH and Wi-Fi installation experience.
On [28/04/26], an Airtel representative named Vignesh Saminathan (contact number: [protected]) visited my premises to install a new Wi-Fi connection under the ?599 combo plan (Wi-Fi + TV + OTT). During the installation, he requested that I share the OTP for activation, which I did. However,...
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A
amarissa
from Cuttack, Odisha
Apr 21, 2026
Apr 21, 2026
This thread was updated on Apr 21, 2026
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Mobile network isnot available.connect to wireless network to make a call

Address: BLUE BELL Haripur Road Cuttack

Since morning neither i am able receive call nor able to call anybody. Complain on the chat replied to resolution by 6th May 26. No of the mobile numbers mentioned in the website is functional. email address given is fake. Mail bounced. Please restore my mobile connectivity....
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Address: Purnia, Bihar, India
Website: www.airtel.in

Mobile Number : 84XXXXXX74
Location : Purnia, Bihar, India

I am facing serious internet connectivity issues on my Airtel number for the past more than 7 days in my area.

The issue has become more severe in the last 4 - 5 days. I have contacted Airtel customer support multiple times during this period, but every time I am given the same response that the issue will be resolved within 4 hours. However, no...
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S
sandipgupta
from Kolkata, West Bengal
Apr 17, 2026
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Broadband Internet Down

My Airtel Broadband connection has been down since 15/04/2026. I raised a complaint through the Airtel mobile app, which initially indicated that the issue would be resolved by 16/04/2026. However, the resolution date has been repeatedly pushed—from April 16 to April 17, and now to April 18.

It has now been three days without internet, and this is severely impacting my ability to work from home. Despite raising the issue,...
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H
Heera Chand
Apr 14, 2026
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Transition from pre-paid to postpaid

I am a customer of AIRTEL since last 12 years. My Sim No. [protected]. Upon offer by the AIRTEL over Thanks giving app, I opted to transition from Pre-paid to postpaid on 5th apruil'2026. And I got a mail "Hi, your transaction ID for Airtel Prepaid to Airtel Postpaid is[protected] Please note, it will take 30 minutes to process the validation. Hope it helps - Team Airtel". and immediately, my pre-paid sim got deactivated. But neither...
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S
simrannsoni
from Faridabad, Haryana
Apr 8, 2026
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airtel broadband disconnection not processed poor service

Address: Airtel Store - Sec 29 Faridabad

I have been trying to disconnect my Airtel broadband connection for a long time, but no proper support is being provided. I contacted customer care and also tried through the app, but the issue is still not resolved.

This is extremely frustrating and shows poor service from Airtel. I request immediate disconnection of my broadband connection.

Kindly take urgent action and resolve this issue as soon as possible....
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E
er.yogi.bhardwaj
Apr 8, 2026
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Airtel Refund for wrong mobile recharge of airtel

Address: HOUSE NO. 156, BLOCK - B, GALI NO. 7, WARD NO. 17, KRISHNA COLONY

Dear Sir/Madam,

I hope this message finds you well.

I would like to bring to your attention that I recently made a mobile recharge by mistake on an incorrect number. The recharge was done unintentionally, and I kindly request your assistance in processing a refund for the same.

Here are the details of the transaction:

Recharge Amount: 1029
Date of Transaction: 04.04.2026br...
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U
Ugosavi
Apr 7, 2026
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Billing / Wrong Charges / Harassment

I am raising a complaint against Airtel AirFiber regarding incorrect billing and harassment calls.

In November, I installed Airtel AirFiber, but the service was not working properly. Within 2 days, I raised a complaint and requested cancellation through customer care. The executive confirmed that the cancellation request was registered.

Later, I received a call from the retention team offering a 1-month free...
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P
prakunda
from Pune, Maharashtra
Apr 4, 2026
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Two bills for family plan

Hi
We ported to Airtel recently our two numbers [protected] and [protected] while in Pune.
We were suggested a family plan which will suit us and informed that we will get only one bill of about Rs 800 and serve our purpose of getting OTP s on both the numbers while abroad. Now we are getting two separate bills of a much higher amounts. Please check and do the needful asap though in good faith we are paying the bills.
Regards...
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A
Ajay Pete
Apr 3, 2026
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Network Issue Not Resolved in Village Area

Address: Narayanwadi, Newasa, Ahmednagar, Maharashtra - 414602

I am facing continuous network issues in my village (Narayanwadi, Newasa, Ahmednagar).

Despite raising multiple complaints (Ref No: COPRI3WST[protected]), the issue is still not resolved. No engineer has visited my location, and the signal is either very weak or completely unavailable.

Calls are dropping and internet is not working. This is affecting my daily communication.

Kindly take immediate...
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