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Airtel Complaints & Reviews

www.airtel.in

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Updated: Aug 12, 2026

Complaints 54818

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21980

Unresolved

32838

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 2

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Address: BLUE BELL Haripur Road Cuttack

Since morning neither i am able receive call nor able to call anybody. Complain on the chat replied to resolution by 6th May 26. No of the mobile numbers mentioned in the website is functional. email address given is fake. Mail bounced. Please restore my mobile connectivity....

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Address: Purnia, Bihar, India

Website: www.airtel.in

Mobile Number : 84XXXXXX74
Location : Purnia, Bihar, India

I am facing serious internet connectivity issues on my Airtel number for the past more than 7 days in my area.

The issue has become more severe in the last 4 - 5 days. I have contacted Airtel customer support multiple times during this period, but every time I am given the same response that the issue will be resolved within 4 hours. However, no...

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My Airtel Broadband connection has been down since 15/04/2026. I raised a complaint through the Airtel mobile app, which initially indicated that the issue would be resolved by 16/04/2026. However, the resolution date has been repeatedly pushed—from April 16 to April 17, and now to April 18.

It has now been three days without internet, and this is severely impacting my ability to work from home. Despite raising the issue,...

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I am a customer of AIRTEL since last 12 years. My Sim No. [protected]. Upon offer by the AIRTEL over Thanks giving app, I opted to transition from Pre-paid to postpaid on 5th apruil'2026. And I got a mail "Hi, your transaction ID for Airtel Prepaid to Airtel Postpaid is[protected] Please note, it will take 30 minutes to process the validation. Hope it helps - Team Airtel". and immediately, my pre-paid sim got deactivated. But neither...

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Address: Airtel Store - Sec 29 Faridabad

I have been trying to disconnect my Airtel broadband connection for a long time, but no proper support is being provided. I contacted customer care and also tried through the app, but the issue is still not resolved.

This is extremely frustrating and shows poor service from Airtel. I request immediate disconnection of my broadband connection.

Kindly take urgent action and resolve this issue as soon as possible....

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Address: HOUSE NO. 156, BLOCK - B, GALI NO. 7, WARD NO. 17, KRISHNA COLONY

Dear Sir/Madam,

I hope this message finds you well.

I would like to bring to your attention that I recently made a mobile recharge by mistake on an incorrect number. The recharge was done unintentionally, and I kindly request your assistance in processing a refund for the same.

Here are the details of the transaction:

Recharge Amount: 1029
Date of Transaction: 04.04.2026br...

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I am raising a complaint against Airtel AirFiber regarding incorrect billing and harassment calls.

In November, I installed Airtel AirFiber, but the service was not working properly. Within 2 days, I raised a complaint and requested cancellation through customer care. The executive confirmed that the cancellation request was registered.

Later, I received a call from the retention team offering a 1-month free...

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Hi
We ported to Airtel recently our two numbers [protected] and [protected] while in Pune.
We were suggested a family plan which will suit us and informed that we will get only one bill of about Rs 800 and serve our purpose of getting OTP s on both the numbers while abroad. Now we are getting two separate bills of a much higher amounts. Please check and do the needful asap though in good faith we are paying the bills.
Regards...

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Address: Narayanwadi, Newasa, Ahmednagar, Maharashtra - 414602

I am facing continuous network issues in my village (Narayanwadi, Newasa, Ahmednagar).

Despite raising multiple complaints (Ref No: COPRI3WST[protected]), the issue is still not resolved. No engineer has visited my location, and the signal is either very weak or completely unavailable.

Calls are dropping and internet is not working. This is affecting my daily communication.

Kindly take immediate...

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Address: Village- Bagsara, Anupshahr, Bulandshahr, uttar pradesh

I was misled by an executive during SIM port ([protected]) (Jio to Airtel) with a false promise of free recharge. SIM has been ported but no recharge provided. Request immediate resolution.
Executive details : Vimal Kumar
Executive Mobile :
[protected]...

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Dear Sir/Madam,
I, Arnab Dasthakur, am writing to lodge a formal complaint against Airtel regarding misleading service claims and incorrect billing.
On 24 March 2026, I recharged my mobile number [protected] with ₹3599 (365 days validity plan).
Transaction ID: T2603242038012400918356
As per the plan details, “Unlimited 5G Data” and “Free Hellotunes” were clearly mentioned benefits.
However, despite...

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Address: House no 74/1 Khuda Ali Sher, Qrg 6, Mata Bhawani Devi Ji

I, Rohit Toppo, requested multiple times to discontinue my Airtel WiFi/Broadband connection (Broadband ID:[protected]_wifi, Registered Mobile: [protected]).

Despite repeated requests through customer care, Airtel is refusing to disconnect my connection immediately and is forcing me to continue the service until 27th of the billing cycle. They are asking me to use the service and pay again before disconnection, which is unfair...

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My Airtel number: 90346XXXXX
Plan: ₹979 prepaid
Issue: Unlimited 5G not working. After 2GB data, internet stops despite being on 5G network (speed confirmed ~270 Mbps).
This is a service failure. Kindly activate unlimited 5G immediately....

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Address: 14 130 SETHUPATHIYOOR puthalam POST kanyakumari DISTRICT tamilnadu

I raised a relocation request for Airtel AirFiber on March 29, which is still not resolved.

The initial ticket was cancelled due to Airtel’s internal error, causing additional delay. A new ticket was raised, but no technician has been assigned till now.

Despite more than 10 follow-ups, email escalation, and social media complaints, I only received false assurances and missed commitments (including a promised...

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Address: Bharti Airtel Limited, Airtel Centre, Plot No. 16, Udyog Vihar, Phase IV, Gurgaon, Haryana â€“ 122015, India

I requested to transfer my Airtel eSIM from one device to another while I am currently in Canada. I followed the exact process provided by Airtel customer care and received an eSIM QR code via email.

After scanning the QR code, my old SIM was deactivated, but the new eSIM has not activated even after 48+ hours. My number is now completely inactive with no signal on both old and new devices.

This is a critical...

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Dear Airtel Team,

This is a final and urgent complaint regarding my Airtel Air Fibre request and the pending refund of ₹500.

Your customer support experience has been extremely poor and unacceptable. I have made multiple attempts through calls, email, and even visiting your Vishrantwadi store, yet there has been no proper response, no accountability, and no resolution.

To summarise:
br...

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Dear Airtel Team,

I'm writing to express my disappointment and frustration with the service provided by Airtel. I've been a loyal Airtel Black Plan user for many years, and recent events have left me feeling dissatisfied.

Two-three months ago, one of the sim cards in my pack stopped working due to a sim card reader issue, disrupting calls, internet services, netbanking, and UPI transactions. Despite multiple...

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Address: At Chhatia Shekh Tola

To
Telecom Regulatory Authority of India

Dear Sir/Madam,

I would like to lodge a formal complaint against Airtel regarding my Airtel Xstream Fiber connection.

**Customer Details:**

* Name: Md Reza Noori
* Registered Mobile Number: [protected]
* Airtel Xstream Fiber ID:[protected]_wifi

**Complaint Details:**
I had raised a complaint with...

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I am facing continuous network issues with Airtel 5G service on my mobile number [protected].

Although 5G (5G++) is shown on my device and I have received confirmation that 5G is available in my area, the actual performance is very poor. The internet speed is extremely low (around 3–10 Mbps), and the network frequently switches between 5G and 4G.

Due to this instability, my daily data is getting deducted from...

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Address: Airtel Center, Plot No. 16, Udyog Vihar (Sub. Major Laxmi Chand Rd), Gurugram, Haryana 122015, India

Regards To Airtel Postpaid Plans.

Airtel needs to rethink its postpaid plans.

Users on ₹449 and above plans get unlimited data (with fair usage around 300GB on 4G/5G), which is good. But what about ₹349 plan users?

There is only a ₹100 difference between ₹349 and ₹449 plans, yet ₹349 users don’t get similar benefits. At least 150GB 4G/5G data should be provided in the ₹349 postpaid...

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