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Airtel Complaints & Reviews

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Updated: Feb 27, 2026

Complaints 54766

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21977

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32789

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 2

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Address: No 92, "Sri Rama Samartha", 2nd Cross, Aiwshwarya Enclave, Alkola, Shivamogga Karnataka, 577204

Hi,

I am having issues with Internet from October, during month end it stops working. I have made additional payment of 99 twice and it did not help and work. So, I want INR 198 to be refunded.

Current plan to be changed from 1519 to 1199, and current month bill payment will be made as per 1199 plans.

And update the the address as below:

No 92, "Sri Rama Samartha", 2nd Cross, br...

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I have been facing the subject issue since July 5 onwards. We are using Airtel 999 monthly rental plan that has got VIP Services, not sure what it means. Right from the initial shifting installation delay by 2 days, complete chaos by Airtel's Vendor team who have partnered here. The latest incident is when Airtel is not able to resolve the network issues which occurred day before yesterday until almost 48 hours. Service Request [protected]...

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Address: 560090

In October, I changed my mobile number to a new Airtel connection and faced significant issues from the start. I visited three different stores (Vidyaranyapura, Malleswaram, and Mathikere) a total of six times trying to activate my connection. Despite multiple Aadhaar verifications, I encountered repeated authentication failures.

The problem escalated when I was pressured to buy a family postpaid plan with four connections,...

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Address: Thopna Gadda thanda lingagiri

Dear airtel service
i am writing to request a refund for an incorrect mobile recharge that i made on [30.11.2025]. I accidentally recharged the wrong mobile number ([protected]) and would like to request a refund for the amount of [299]. The transaction id for this recharge is [nb25113021323896500155952].
Thank you for your time and assistance in this matter.

Sincerely,
[eslavath pavan]...

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Address: 268 vinus velly jalandhar

I have wi fi with Airtel which I was closed 3 month back through 121 help desk and communicate to company i have removed all wi fi material from my system but there are regularly harrassed me on call from past days regarding my bills now I am harrassed with this kindly help me to close this wi fi Registed with my number [protected]...

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This is to inform you that Asylum van in many states are wrapping people especially girls in the bondage and using various equipments for making them psychic case so as to threaten hospital staff to earn commission by selling a chemical which is illegal but used to treat patient in extremely critical cases but it has many side effects. They are doing this because Asylums are not getting any funds. Asylum employees are loosing their jobs....

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Address: Bhubaneswar, Odisha

Dear Airtel Team,

I am writing to raise a complaint regarding my Airtel Xstream Fiber connection. I have already made the payment for the new connection, but the installation has not been done yet. The Airtel employee assigned for the installation is not responding to my calls or messages.

Here are my details:

Name: [BINAYA KUMAR NAYAK]

Registered Mobile Number: [[protected]]br...

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I had signed up for 5999 plan. On landing tried to sign in to their their airtel thanks app to check if the plan got activated. Suddenly one sign up page pops up. I agree, and lo! I was signed up for another plan for 2499 without second confirmation and my knowledge. (Post paid connection)

I follow up with the customer service and they say that they cannot do anything. I feel cheated that end up paying so much for nothing thanks...

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Address: Hafrada, Hafrada

**PART 1**

Subject: Request to Remove Past Wallet Data - Unable to Open Account on [protected]

Dear Sir/Madam,

I am unable to open a new account on my current number [protected] because your system still has older wallet records from my previously closed accounts.

Below are the details:

1. Inactive Mobile Number [protected] (Aadhaar-linked wallet account closed)
br...

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I subscribed to Airtel’s ₹349 “Unlimited 5G” plan believing it provides unlimited 5G data as advertised. However, after using 2GB per day, my internet stops completely, and I receive messages to recharge.

Despite being in full 5G coverage (or so i thought) and seeing the 5G icon on my phone, the data is actually deducted from the 4G daily limit. Independent apps such as Network Signal Info confirm that my device is...

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On 18 October I have recharged with 99rs for data plan but due to airtels mismanagement I was unable to use it when I complained about it they haven't provided a solution and instead upgrade my no to postpaid and every time I complained just told me to wait and never give solution my money is wasted and I want strong action against them they Made my recharge invalid upgraded my no to postpaid without my consent and made me recharge again...

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My experience with Airtel Wi-Fi has been terrible — frequent outages, careless relocation handling, and rude customer service.

[protected]_WIFI

I raised a relocation request within the same area, which was accepted despite Airtel Fibre not even being available there. After that, I’ve been repeatedly harassed with calls asking for the same details again and again — especially for router pickup.
br...

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My Wi-Fi is not working from past two days. I’m constantly getting the messages that it will be fixed soon, but that is not happening. I would request Airtel team to fix it as soon as possible and give me the compensation for the two days for which I have not received the internet service.

This is my Airtel Wi-Fi number[protected]...

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Address: 3rd Cross, Saptagiri, Badavani, Gaddankeri, Bagalkot

I had an Airtel Xstream Fiber connection which became inactive around 3 months ago. During that period, Airtel collected my router/modem.

I recharged and reactivated my account 25 days ago, but even after several follow-ups, the router has not been reinstalled.

I have already raised complaints through the Airtel Thanks app and customer care but no resolution yet.

Kindly look into this matter urgently...

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Address: Aswaraopeta

I have booked an Airtel air fiber connection with payment of 399rs...on 20/10/2025 and the order I'd is 2D5YNKNJ2J...Due to the technician negligence im cancellation the order please refund my money...

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Address: India

I’d like to share my experience with Airtel Broadband, which led me to cancel the service and still struggle to get my refund back.

I had taken an Airtel connection with full payment in advance, expecting reliable service. Unfortunately, I faced frequent disconnections, poor network speed, and no proper response from customer care despite multiple complaints. In one month, I could hardly use the internet for just 4–5 days.br...

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On Thursday 16th October, 2025 I finally managed to get a friend to pick up a representative from the Airtel showroom located very near the Adyar depot (Chennai metro underground terminal construction ongoing near this showroom). While I was very grateful both to my friend and the Airtel showroom representative for their kindness to visit me for the final verification step, I was stumped by the phone camera A.I. not being able to capture...

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Address: 226 SHIV KUMAR URF KAPLI VPO KUHNA TEHSIL RAKKAR DISTT KANGAR 177043

Website: airtel problem

Dear Airtel Team,

I am writing to formally raise a complaint regarding the network issue I have been facing at my residence in:

Shiv Kumar V.P.O Kuhna Tehsil Rakkar Distt Kangra PIN CODE 177043
Mobile no.[protected]

Issue Description:

For the past 2 OR 3 years, I have been experiencing very poor or no network signal inside my home. While Airtel network works fine in nearby...

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Address: Gurugram

I am writing to you regarding a problem I have been facing for the last 10-12 days almost.
I have been an Airtel customer with a same number ([protected]) which I have been using for the last 13 years. Paying bills on time, it has been my Primary number for so many years and now due to an unfortunate situation where my Number got deactivated my mistake while converting to esim on my new phone.

Currently, I am based...

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Am getting AITV001 error on Airtel DTH set top box frequently. Is there any solution for the same....

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