Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 27%
Submit a Complaint
39827
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
6634
down
2331

Phone:
Phone:
up
3386
down
1403
+91 11 4266 6500  [Head Office]
up
1451
down
755
+91 11 4666 6100  [Head Office]
up
833
down
575

Additional info
Customer satisfaction rating
27%
Complaints
39827
Pending
6314
Resolved
8908
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (3585)

Airtel Complaints & Reviews

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Airtel — internet service in jasawantpura

 Shineindia on Jul 16, 2018
Respected sir i request to you please remove airtel network problem of 4G from my village Jaswantpura because airtel comapny is taking 4G services charges and it is giving us 3G and 2G netwrok services so please remove all trouble of Airtel netwrok from my area and kindly pay attemtion on this matter and escape from fraud of Airtel.it is giving 2G service last 10 month even established 4G network, it's so poor service, I'm waiting for your massage
Area-Jaswantpura(jalore) Rajasthan
Pin code -307515...
Complaint comments  Read comments Complaint category Internet Services

Airtel — internet is very poor and disappointed

 Priyanshu Tyagi on Jul 15, 2018
This to inform you that my unlimited data plan is not working properly..speed is very slow I just want to say that your executive not interested in resolve the problem... unlimited data plan is just in words ...but we didn't get any satisfied service.. speed is very slow...I also know that no one call us from your side to resolve this matter because erlier I was facing same issue and also complain for the same but still I didn't get any response from your side...this is too much...you people force to us to switch the operator......
Complaint comments  Read comments [1]Complaint category Internet Services

Airtel — poor service network

 Gohon on Jul 15, 2018
I have been using 3 postpaid airtel sims and one prepaid sim.earlier it was good but now I m bound to change my network all becoz of bad 3G and 4G network and call drops. Inspite of regular complaints no heed was given from the service provider. I don't know how they claim that they are the fastest network provider. Totally a lie actually. I have been promised that it will get resolved within a week but unfortunately it's been more than 2 months since my last complaint. Jst wanna knw what kind of joke is that...
Complaint comments  Read comments Complaint category Mobile Handsets

Airtel — landline no 02041217148 pune maharashtra

 rajsaga on Jul 15, 2018
Sorry to inform u about ur services very very poor service 20 days connection is not working no body has yet tried for solution but all ur service people have decided to bring ambanis jeo to overtake airtel because they know if they will not solve the issues people will automatic turn to ambanis jeo so this is an just an suggestion how u concerned people will handle this issue depends apon u few years earlear bsnl people were working for reliance mobile now ur airtel people are not giving service for what we r paying we common people are now having lot of options...
Complaint comments  Read comments Complaint category Unauthorized charges

Airtel — internet stoppage due to no reason

 Himu17 on Jul 15, 2018
I have my internet unlimited pack activated since 2 months and it was working fine..but from past 2 days.. the internet is not working and there is no speed. I can't use it and am unable to do most of my work. Its causing me too much trouble.
Resolve this issue as soon as possible or else I will port my sim to some other operator.
My mobile number - [protected]...
Complaint comments  Read comments Complaint category Internet Services

Airtel — prepaid mobile number is in someone else name

 Shipra Paliwal on Jul 15, 2018
With respect to the above subject, myself Chetna Paliwal have purchased a new airtel prepaid connection in 2012, no.- [protected] from Lucknow, Uttar Pradesh, I have submitted my PAN no, -BLDPP8367E and Bank passbook as id & address proof. From past 6 years I'm using this number, but recently i visited airtel store in Delhi to link my adhaar they checked and told that this number is in the name of Deepak Agrawal.

This is really unbelievable & unprofessional behaviour from Airtel that from past 6 years my number is not transferred in my name in spite of submitting all KYC documents.
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — excessive late fee charges

 ajayga1 on Jul 15, 2018
Kindly refer bill no.[protected] of broadband no. [protected] wherein excessive late fee of Rs 200 is charged. Late fee if should be linked with duration by which bill is delayed. e. g if the 500Rs bill is delayed by 5 days simple bank interest of 5 days can be taken as late fee. But Airtel is charging exorbitant 100Rs even onRs 899 plan (Rs 299 mobile phone plan.) This needs to be made reasonable....
Complaint comments  Read comments Complaint category Broadband

Airtel — money debited from my account without my consent

 kbhadury on Jul 15, 2018
Dear Sir,
I am having an Airtel connection Phone no. #[protected] without making any call or using any internet data last 15 days it turned zero balance when I tried to call I am unable to perform.
I want to know without my consent how Airtel have deducted the amount from my account.
I have experienced same kind of deductions previously.
Hence I want to mention that Airtel is not doing fair business.
Regards,
Kaushik Bhadury...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — complain against airtel employee

 Harmeet Khanna on Jul 15, 2018
Respected Sir/Madam,
This is to bring to your knowledge that I want to make a complain against a irresponsible employee of Airtel. I called Airtel office few days back for Airtel Wifi connection at my residence 4/28, West Patel Nagar, 1st Floor, Phone [protected]. So an Airtel employee contacted me for connection and took Rs 500 from me. I also submitted him all the relevant documents required for the connection.
But the Airtel employee did not come for Wifi connection and also did not return our money and documents. When I called him he was very rude to talk and was not willing...
Complaint comments  Read comments Complaint category Broadband

Airtel — auto activation of a definite time international roaming pack

 devang jhaveri on Jul 15, 2018
I am.a postpaid connection. Before traveling abroad i purchased an international roaming pack with a fixed validity of 30 days. I was told it will last for 30 days from when I first reach outside India.

I paid for the pack in my last invoice. Again see similar charges . I am back in India n Airtel suto renewed my subscription without asking me.

I feel thoroughly cheated....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — denied to reverse multiple payments

 karthik329 on Jul 15, 2018
Hi, My phone number is [protected]. Mistakenly i have done multiple recharge for given mobile number on July 9, 2018. 1st recharge: 499 2nd recharge: 399 I accept n apologize for my human error as wrong recharge 399rs & I had requested for reversal, but they are not ready to revers the secondary recharge. I would request to address the issue and oblige. Attached screen shot for reference. Note: I can answer calls only before 9:00 am or after 7:00 pm My email id: karthik.prakash@outlook.in Hope for positive resolution. Thank you, Karthik Prakash [protected]...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — mobile data and wi fi networks not provided as per plans and interrupted and unfairly charging for isd calls and sms

 Kannuu on Jul 14, 2018
AIRTEL provides interrupted network and charges for ISD CALLS and SMS saying that calls were not done through internet but directly -our mobile data is on always and wi fi is present most of the time and calls are made through internet but they claim that they were made directly-this shows they are withdrawing network amidst calls and trying to profit by charging as direct calls -I had complained about it several times but they don’t agree and argue-some lady Ekkaiya argued unnecessarily and refused to credit back the charges made in the bills -she did not acknowledge her network deficiencies...
Complaint comments  Read comments Complaint category Internet Services

Airtel — my 35 rs. balance deducted

 Djcaindia on Jul 14, 2018
My. Balance deducted without any information..they started Value added services without my confirmation. Airtel is cheating customers .. its not good for your company .. please send my money back.. otherwise I will go to court..
On Wednesday at 1:18 am airtel deducted RS. 35 for online gaming services without my request. I did not apply for this service. This is an auto deduction of money by Airtel. This is a matter of concern that how can a company charge from it's customer without his/her confirmation. This is an fraudulent activity by the company. I want my money back. Please consider...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — giving scheme and not providing that channels in that scheme

 Mount Michal Nadar on Jul 14, 2018
My airtel digital tv customer no is-[protected] i called customer service to know abt the cheapest pln the customer service executive said 299plan in that i will get all south channels except english movies told her.then i told her to activate that plan.but she not activated my plan and my dish got suspended in 15days then i called again talked with senior he refunded me the amount and told that the plan charges has been increased to316 he told me to recharge 116rs more.then i did that recharge.but when i recharged most of the tamil channels and other channels were not coming.which the customer service...
Complaint comments  Read comments Complaint category Unauthorized charges

Airtel — still asking aadhaar no. for mobile portablity. ie voilation of apex court orders

 R C Vashisth on Jul 14, 2018
Dear sir,
Namaskar
I have visited Air Tel Office, Sripuram, Visakhapatnam for porting my mobile no from Idea to Airtel around 1545 hrs. on 14 jul 18. But, Airtel staff behaviour was very rude and insisted for Aadhaar and I was refused to entertain. However, I have given the reference of Honorable Supreme Court Order regarding the issue, but I was denied. Please take action. I am also requesting TRAI for clarification and necessary action.
Regards...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — airtel network booster commitment

 shashank k avhad k on Jul 14, 2018
This is to complain about Airtel Executive Mr. Rajmit Nagpal who visited site for
installing Network booster at L & T site.
Mr. Rajmit sent the survery person for taking network reports.
The survey report was forwarded to some other person who didnt know about the site.
Mr. Rajmit did not attend calls or messages given by me from the last 1 week.
On the basis of airtel booster many of us have ported the no. to Airtel.
I request to take strong action against the airtel executives.
They keep on giving family and other reasons for delaying work....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — airtel billed me over credit limit

 vkanukuntla on Jul 14, 2018
Hello,

During my travel outside India, without my knowledge international roaming setting is activated from my Airtel Network on my mobile number.

Now, during my stay I was able to receive calls from India and answer them as usual.

During the usage, Airtel never intimated that the usage of Airtel services is being charged over my credit limit. Now they have billed me 5800 INR and expect me to pay.

I deny this as it is a mistake on Airtel that it denied informing me while approaching the credit limit or while exceeding it.

So,...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — no airtel network coverage in my locality

 Globe Gemish on Jul 14, 2018
Dear sir,
We dont have mobile network in our place.
Earlier we used to get good signal strength but now its so weak that hardly we can make any calls. Please resolve this problem as soon as possible.
I have brought this issue to your notice a no. Of times but no improvement was done.
If this continues many of us planning to port to other network....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — reducing days every month and not giving benefit of charging before due date

 harishdkca on Jul 14, 2018
My airtel dth id is [protected]. I am recharging my connection regularly and but they reduce my days every time and in their customer channel they are showing that if you pay before due date your days of plan will increase but they are doing opposite and reducing my plan days. Now they said our plan price increase but I have recharged before the price hike. They said no we will charge the higher price and they reduced again my days. But they are not giving the benefit of recharging before due date. Giving very poor service....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — porting code not received [Resolved]

 vijay akkenapally on Jul 14, 2018
Hello sir my name is vijay, for my wife number [protected] am not receiving Porting code we sent sms 10 times still not received Porting code, But Airtel sent an SMS stating our customer care executive will call you to rectify your reasons for porting.
Am facing so much of network problem in my home...
Complaint comments  Read comments Complaint category Mobile Service Providers

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