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Airtel Complaints & Reviews

www.airtel.in

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Updated: May 16, 2025

Complaints 54615

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21965

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32650

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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consumer complaint regarding airtel xtream fibre - low upload speeds

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delayed service delivery resolution - 11002427735

sim forcefully converted from prepaid connection to postpaid

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Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

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Airtel reviews & complaints page 2

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Address: Chennai

I am writing to formally lodge a complaint against Airtel Xtream Fibre regarding a breach of promised internet speeds under my subscribed plan. Despite paying for a 200 Mbps plan with a 1:1 speed ratio (upload = download speeds), I have been experiencing unacceptable upload speeds of 4–10 Mbps for the past two months.

Complaint Details:
Service Provider: Airtel Xtream Fibre
Plan: 200 Mbps Annual Pack (Paid in...

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Address: Jallapur Post office kauatanda Bewar mainpuri

Respected team Airtel

This is Anup Kumar from Mainpuri I am use Airtel mobile service from the last 3 year and I really appreciate your work but for the last 3 month there is some technical issue with me and I am not getting proper network signals in my area and not able to make phone class
And getting call drops mostly and the data mobile data speed is also poor internet my area so I raised the complaint to Airtel customer...

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Address: B-16 ,Ground Floor Right Side Shop, Indrapuri Bhopal

I purchased an Airtel sim - [protected] 8 years ago. while purchasing, I gave all the necessary documents to the retailer. recently on 24th Dec 2024, I lost my mobile in a theft. When I went to get back my number the Airtel store authorities denied it and said that it's registered on some Srinivasulu name.

I have provided the necessary documents to the Airtel store management still they are still not helping me get back my...

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Address: 6/29 Prakash Nagar Shahganj Agra UP

I am writing to report a serious issue with Airtel regarding the re-KYC process for my mobile number **[protected]**. My outgoing services have been barred since 3rd January 2025 due to pending re-KYC, and despite multiple attempts to resolve this, no solution has been provided Key Details:
- Re-KYC Reference ID: RV[protected]L
- Date of KYC Initiation: 3rd January 2025
- Service Provider: Airtel
- Circle: Uttar...

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Address: Jallapur Post office kauatanda Bewar mainpuri

My Airtel number [[protected]], since that day I've been facing network issues which is very poor. Also my family members are having an airtel sim too. Facing a problem on all sim of airtel. If call connects, then I'm unable to talk properly inside room, I've to go outside for better connection......

+1 photos

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Hallo Team,

I have recharged mobile prepaid plan with Rs.121 on 31st Dec 2024. It is visible in the Transaction History but the app dashboard mentions pan expired on 31st Dec 2024.

IVR chat is ridiculous and there is no helpline via email or call. App is pretty complicated in addition to increased plan amount often.

SMS are not reaching the account even after the recharge. In this digital world...

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I have airtel dish tv plan. My customer id : [protected]. My digital service is getting intrupputed every second month with no signal error. Every time I m calling to customer care and they are sending engineer and charging 150 rupees. Every time I am paying amount but same price blemish exists again and again. They are making money by this way. Currently I m facing same issue no signal. I have called to cutomer care and escalate same issue...

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Airtel network is down in my area(Pin code-411009) for more than a week now. There is no resolve even after multiple complaints from many users including me. Why is this problem not yet resolved.
Are they going to extend the validity of prepaid plan for this period of nonavailability of their network services? Or they just want to charge us for not providing services!

Their promotions on TV and social media boast about...

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Hi Team, i have been incoorectly charged for amazon prime even though i have not subscribed to it .

They are threating me to pay the bill...

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As basic the operator allowed the port request after my dues were clear and it took 4 days. Everything was fine my number was ported and now they want me to pay my bill cycle in both the telecom company for the porting month.
I went to jio office and showed the dues were clear as I was postpaid customer and I went to Airtel office and they told me my dues were clear. Porting went smooth as there were no dues and now after my becoming...

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Address: Odisha, Cuttack

I have recharged my plans but it shows me that I have recharged my plans and asking me recharge again and my calling services are expired...

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Dear Team Airtel,

I am R Prasanna Venkatesan, having mobile number[protected] with International roaming facility. At present I am residing in Muscat, Oman.

I have been receiving calls from unknown numbers from India since one month. Whe I respond to these calls, the caller says that they have received a missed call from my number. I do not know any of these numbers & I have not made any calls to them considering...

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Address: Airtel Centre, Plot No. 16, Udyog Vihar, Phase-IV , Gurgaon, Haryana, India - 122015.

Subject: Complaint Regarding Misleading Information and Service Issues with Airtel Xstream Box

To Whom It May Concern,

I am writing to formally lodge a complaint regarding my recent experience with your Airtel Xstream Box service. The entire process, from purchasing the box to its activation and usage, has been extremely frustrating and misleading.

The Issues:
Persistent Marketing Pressure:br...

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Dear Sir-Madam.
I want a new Airtel DTH direct to home satellite TV connection (HD connection basic) from Airtel. However I have a few technical queries related to Set top box functionality. Questions related to scanning types supported (1080i/1080p), HDCP versions, recording features and a few more. These are profound tech queries which only backend tech folks can answer.

However there's no provision to talk to an agent....

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Address: Mumbai

I hope this site forwards this concern to Airtel and they carefully go thru this.

I want a new DTH direct to home satellite TV connection from Airtel. However I have a few technical queries related to Set top box functionality. Questions related to scanning types supported, HDCP versions, recording features and a few more. These are profound tech queries which only backend tech folks can answer.

However there’s...

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Address: Housiey (Key Mansions Entity), Icon Tower,404 4th floor Icon Tower, Baner Rd, Baner, Pune, Maharashtra 411045

The Airtel company has registered many numbers on my number without my authority as given below:
1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]
6) [protected]
7) [protected]

This is total fraud with me. They have to reimburse amount 25 Crore which is damaged my name for afraudd business. I am ready to fight on this in any court for justice....

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Address: Rajaghatta( V&P). Doddaballapur TQ. Bangalore rural (D)- 561203

Website: Aitrel network issue

We are facing network coverage issue from last 4-5 days in our village .Since we using Airtel connection from 10 years we never this network issue. worst airtel network issue is facing .
so kindly look into this and resolve on immediate basis ....

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Address: KESHAVAM PANDAMANGALAM ROAD KOTTAKKAL, MALAPPURAM, KERALA

I had attempted to recharge my airtel account ( Number - [protected]) on December 3rd, 2024, 8:03 AM through my GPay account. The payment had started but the recharge process was show failed. But my bank account was debited anyway....

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I had WiFi connection of Airtel [protected]_wifi installed in December 2023 at Bhopal. Since I had to shift to new place (work related) I asked to disconnect the WiFi and take the router back. But non-such response has been given by the team. Customer care is not resolving my problem. They are just transferring calls here and there. They are not providing any option in there designated app to disconnect and returning the router. I have been...

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Address: Madiwala, Bangalore

My self Arunkumar I requested for airtel broadband connection on 30th November 2024 and paid Rs.2355 but after that still installation is not happen for me when I check this with customer service centre there is no proper reply from.

Now I don't want this connect at all if they assist me how to cancel the order and proceed to refund will be helpful for me

Product id : 4UWAV5WHJ3
Receipt no :[protected]...

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