Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Apr 8, 2026

Complaints 54793

Resolved

21980

Unresolved

32813

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 2

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I am writing to raise a complaint against Airtel regarding a complete internet outage on my postpaid family plan since the 15th of this month.

The affected mobile numbers are:
â€¢ [protected]
â€¢ [protected]
â€¢ [protected]

For several days now, my family and I have had no internet access, which has caused serious inconvenience. We are currently facing issues with ongoing exams,...

Helpful

Found this helpful?

Write a comment

Dear Airtel Customer Care Team,

I am writing to raise a formal dispute regarding my current Airtel Black bill (Bill Cycle: 17 Feb 2026 â€“ 16 Mar 2026, Generated: 18 Mar 2026) for Customer Number [protected], under the name Ashok Kumar.

The current bill reflects a total amount payable of â‚¹1, 458.48, which includes â‚¹729.24 shown as "Previous Dues." However, I have made timely payments for...

Helpful

Found this helpful?

Write a comment

I am unable to reach Airtel customer care through call or app.

I want to unbundle my Airtel Black plan and cancel my DTH connection immediately.

There is no proper option to speak with a customer care executive, and I am stuck with bot responses.

Please arrange a callback and process my request urgently....

Helpful

Found this helpful?

Write a comment

I recharged with Airtel's â‚¹349 plan which advertises "Unlimited 5G Data"
over and above the 2GB daily limit. However, after 2GB is exhausted,
internet stops working completely. Even basic websites like speedtest.net
do not load.

Airtel has officially admitted in a previous complaint response that:
"Data from the recharge pack gets consumed once the network latches into
4G instead...

Helpful

Found this helpful?

Write a comment

Address: Kada, Maharashtra

Dear Airtel Customer Care,

I ported my mobile number to Airtel recently. During the porting process, the Airtel representative clearly informed me that I would receive a one-month free recharge after the porting was completed.

However, even after completing the porting process, I have not received the promised free recharge. This is very disappointing and appears to be a false promise made by your representative...

Helpful

Found this helpful?

Write a comment

I cancelled my Airtel Wi-Fi broadband connection on 30 January 2026. Despite the cancellation request, Airtel has continued to generate a bill dated 06 March 2026 for â‚¹236 showing â€œSafe Custody Chargesâ€.

I did not request Safe Custody for my connection and I had already asked for disconnection of the service. Therefore, billing me after cancellation is incorrect.

I request Airtel to:
br...

Helpful

Found this helpful?

Write a comment

Address: 12, F2, Sai mythili apartment, Sai nagar, Keelkattalai, Chennai 600117

I am not using Airtel broad band connection, but airtel junction box is connected in my home EB meter box.. For the past 3 years i had paid EB bill for the junction box connected in my home.. So, please remove the junction box from my home EB meter box.....

Helpful

Found this helpful?

Write a comment

Address: Zahirabad, Himatnagar Gujarat

Iliyas Mansuri

12:32â€¯PM (2 minutes ago)

to nodalofficer.guj, appellate.west
I am writing to formally lodge an urgent complaint regarding my Airtel Fiber broadband connection provided by Bharti Airtel Limited.

My Wi-Fi service has been completely non-functional for the past five days, causing significant inconvenience and disruption to my daily work. Despite having already...

Helpful

Found this helpful?

Write a comment

Address: Madambakkam, Tambaram 600126

I am writing to raise a serious complaint regarding the extremely poor Wi-Fi connectivity I have been facing for the past 10 days (since 15th February 2026).

Issue Summary

1. Frequent connectivity loss of more than 8 hours per day.

2. Internet becomes completely unusable during most parts of the day.

3. This issue has severely affected my work and daily activities.

Customer...

Helpful

Found this helpful?

Write a comment

Voice Mail Service is not provisioned on my Airtel mobile number.

Dialling 52555 does not allow mailbox setup and repeatedly says invalid mobile number at the callback number stage.
This indicates the VMS feature is missing from my HLR/IN profile.

Please enable Voice Mail Service (VMS) on my number and refresh HLR provisioning so voicemail mailbox can be created....

Helpful

Found this helpful?

Write a comment

Tried all the steps provided by customer care. Issue not resolved.
Got duplicate sim from airtel store. Issue not resolved.
Submitted my proof again in airtel store. Issue not resolved.
I've lost many important calls in last 3 days due to airtel technical inability,
My monthly package money is taken into Airtel pocket, by not providing even the basic call service to customers....

Helpful

Found this helpful?

Write a comment

I have been using my airtel number ([protected]) since Feb, 2012. The SIM has stopped working suddenly, it is not being detected by any phone.

Similar thing happened around 7 years back when the sim had stopped working and the person told me that it is not under my name, so, i submitted my documents and details to prove that number belonged to me. They had issued me a new sim.

Recently, the sim has stopped working...

Helpful

Found this helpful?

Write a comment

Address: Raipur

Last 4 months Iâ€™m trying to resolve the issue which is registering at their portal for solution but every month thry are raise complain and resolve without any resolution. I have their recording but not able to upload here....

Helpful

Found this helpful?

Write a comment

I had applied for re-kyc verification on 28/Jan/2026. But Airtel has not completed the process. For this reasonmy outgoing has been suspended today. Please resolve as this is my primary number...

Helpful

Found this helpful?

Write a comment

Address: Survey No. 53/1 Sainath Nagar, Near Durga Mata Mandir PUNE, MAHARASHTRA 411014 India

Dear Sir/Madam,

I am writing to follow up on my pending refund for my disconnected Airtel Broadband connection.

My connection ID is [protected]_wifi. As per your records, my account was disconnected on[protected]. I also received confirmation that my service request was raised under reference ID [protected], and the disconnection was expected to be resolved by[protected] at 1:19 PM.

Further, I...

Helpful

Found this helpful?

Write a comment

Recharge of Rs 279 was done on[protected]Transaction ID:[protected]. Payment was successful but data benefits (1GB/day) were never credited. I raised multiple complaints and Airtel promised resolution by 8 January and again by 14 January, but no action was taken. The issue was wrongly marked as resolved. Due to this delay, my number became inactive and I had to recharge again. I request immediate refund or adjustment of the amount....

Helpful

Found this helpful?

Write a comment

Address: Store name (Narang Associates) Shahabad markanda PIN code 136135

Main official Airtel store gaya tha sim port ke liye. Unhone mujhe bola â‚¹350 unknown qr Scaneer pr pay kre portation free nhi hai portation ke naam par paise mainhe, jo ki TRAI rules ke against hai. Jb maine bola mujhe nhi chahiye unhone bola store se bahar jake dikha mar dunga yeahi toh mene bola cancel kra hu portation toh kera sim kharab krwaye hai 50rs pay kr
Mujhe refund chahiye aur store ke against action....

Helpful

Found this helpful?

Write a comment

Address: Dadupur

My sim namber [protected]...

Helpful

Found this helpful?

Write a comment

My airtel number [protected] has been recharged with valid recharge of Rs. 380/- but still I am not able to make call showing message that i have not valid recharge pack....

Helpful

Found this helpful?

Write a comment

Address: India, New Delhi

I have called the customer care multiple times regarding the same, but they are not ready to help me out. Each time they are making excuses. Each time when I am sending the message port mobile number to 1900 and getting the reply from 1901 that there are some contractual obligations from the current operator, so please contact them to get this resolved. I have contacted Airtel Support multiple times, even visited their store, no on was able...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment