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T
techguy_2024
May 29, 2024
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My airtel prepaid (karnataka) does not connect to bsnl landline numbers in kerala. Call just does not connect. This is happening for the past few months

Tried calling customer care multiple time, but to no avail. Customer care is pathetic and instead of creating a ticket, they just say someone will call back and address my issue. I have called customer care 5-6 times now, but no help. They are not able to talk properly as well and disconnects while having the conversation.

pls help here
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    M
    Maddy_1987
    from Hyderabad, Andhra Pradesh
    May 29, 2024
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    Airtel broadband connection is not installed ontime

    Address:Bharti Airtel Ltd, Plot No. 16, Udyog Vihar Phase - IV, Gurgaon, Haryana. 122 015 GSTN: 06AAACB2894G1ZR

    I am writing to express my dissatisfaction with the service I have experienced regarding my Airtel broadband connection. I registered for a three-month plan and completed the payment on May 22, 2024, at 6:30 PM (Payment Receipt No.[protected], Order ID: 21-[protected]).

    Since making the payment, no technician has shown up for the installation. Appointments have been repeatedly rescheduled, and the technicians have...
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    G
    gaganmitruka
    from Hanumangarh, Rajasthan
    May 25, 2024
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    Not closing broadband connection

    I am trying to get my wifi connection[protected] closed as I will be shifting to other locations and after talking and wasting 1 hour of time they are not ready to close the connection....
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    R
    RahulPrajapati.
    May 25, 2024
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    accidentally recharged wrong number, help

    Address:Bhopal

    I accidentally recharged a wrong number through Phone Pe app.
    Phone pe support didnt help much but provided Airtel Reference number
    Reference number : [protected]
    I tried to reverse the transaction by sending WRR message on 51619 but it returned with response "No such keyword found. Please try again with correct Keyword. Thank You."
    Tried contacting on email but receipent email is full and cannot accept mail....
    +3 photos
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    M
    Manikan3
    from Chennai, Tamil Nadu
    May 22, 2024
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    "You are not allowed to make phone calls to this number. " recorded message am receiving.

    Banking sms not receiving- bank side saying sms has been sent from their end.

    E-sim iphone. Airtel app and in person visit to store not helpful. Not sure which email address to contact further more. If possible help.
    Airtel customer support has been notified about the posted complaint.
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      S
      Shivam100
      from Kolkata, West Bengal
      May 21, 2024
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      Address:Kolkata

      I want to raise dispute against upi transaction but this is continously denied to given me dispute form or any other alternative way to against this fraudulent upi transaction.

      This bank is helping fraud.
      Request rbi to look at this illegal activities of this bank.
      This bank is not following rbi rules
      +1 photos
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        C
        Chandrashekar Srinivasa Murthy
        May 21, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        unresolved broadband internet issue since may 18, 2024

        Address:#6, 2nd Cross, Om Shivashakti Nagar, Chunchaghatta Main Road, Konanakunte Post Uttarahalli Hobli Bangalore South

        Hi there,

        My name is Chandra Shekar S., and I have been a loyal Airtel customer for the past 9 years for mobile services and 1 year for broadband services. I am writing to bring to your urgent attention an unresolved broadband internet issue that I have been facing since May 18, 2024.

        My details are as follows:
        - DSL Number: [protected]_wifi
        - Landline Number: [protected]
        - Account Number:...
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        S
        ShaluJhajra
        from GURUGRAM, Haryana
        May 19, 2024
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        airtel broadband (airtel black id - 10101013856664) closing of broad band and conversion of postpaid number to prepaid

        I have been using Airtel broadband (Airtel Black ID - [protected] )
        My internet is not working from last two days. It has been more than 24 hr issue has not been resolved. Even after calling customer care, three time I am not getting any possible resolution and my internet services do not get resumed. I want to close the account and have paid 586 Rs (Payment receipt number[protected] and order number[protected])...
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        I
        Immanuel solomon b
        from Chennai, Tamil Nadu
        May 16, 2024
        May 20, 2024
        This thread was updated on May 20, 2024
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        Broadband not working more than 5 days and no response

        Address:Airtel broadband worst service

        I am writing to express my deep dissatisfaction with the ongoing issue regarding my broadband service, which has been non-functional for the past five days. Despite numerous reminders and follow-ups, there has been no effort from their side to resolve this problem.

        This prolonged outage has significantly impacted my ability to work, and I have had to incur additional costs for mobile internet to meet my daily needs. This situation...
        +3 photos
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        D
        Deeshith Jain P
        May 16, 2024
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        Not getting the 5G network coverage at my area.

        We are not getting the stable 5G network in our area. Yet a times, getting the 4G connection itself is a challenging.

        I am here complaining on company "Airtel" about the network disturbances. As per their commercial advertisement, they should be providing the good network coverage even in forest areas but unfortunately, their network is not even reaching till our apartment in Dasanpura, Bengaluru 562123....
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        S
        Surya selvan
        May 15, 2024
        May 16, 2024
        This thread was updated on May 16, 2024
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        Need Wrong number recharge reversal

        Did recharge on wrong number, need it to reverse to valid number...
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        M
        mahesh.nukarapu
        from machilipatnam, Andhra Pradesh
        May 10, 2024
        May 10, 2024
        This thread was updated on May 10, 2024
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        Address:No 16-486, Valanthapalem, Machilipatnam 521001

        Iam using airtel fastag for my four wheeler AP16CS8033 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

        Mahesh N
        Cell No [protected]
        Airtel customer support has been notified about the posted complaint.
        May 10, 2024
        Updated by mahesh.nukarapu         Wrongly posted vehicle No. Please treat vehicle no as AP16CS5688.

        Iam using airtel fastag for my four wheeler AP16CS5688 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

        Mahesh N
        Cell No [protected]
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          V
          vinodprajapati6378
          from Jaipur, Rajasthan
          May 9, 2024
          May 9, 2024
          This thread was updated on May 9, 2024
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          Airtel mitra lapu suspended

          Address:230 manglam enclve vijaypura nanosar jhotwara

          Hi my airtel mitra lapu suspende please chek and unsuspend my airtel mitra lapu ...lapu number/[protected]...shop name/shivani telecom...
          +1 photos
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          C
          CHAITANYA AVASARALA
          May 9, 2024
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          Unfair and fake International roaming bill

          All fake International roaming bills for non usage too. Mobile clearly says no usage and the Airtel says lot o[censored]sage. In last one year, they charged 34909 rs from me...
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          R
          Rajnish12345
          May 8, 2024
          May 8, 2024
          This thread was updated on May 8, 2024
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          I have done recharge of RS 666 accidently on [protected] through CRED mobile app.
          I talked with airtel, and cred both refuse to refund or transfer in my original number.
          Kindly help me to getting refund or recharge on my original number [protected].
          this happened because that number was saved in my mobile by same name
          Airtel customer support has been notified about the posted complaint.
          May 08, 2024
          Updated by Rajnish12345           Transction id of recharge is :- PU014129WX85QXUJ6410
          order id :- YX2456XD8L4R
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            P
            pudrrr
            May 2, 2024
            May 7, 2024
            This thread was updated on May 7, 2024
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            Unable to receive SMS since over a month

            Address:GOA

            Airtel has blocked my incoming SMS functionality. Since submitting a Mobile Number Portability (MNP) request, I have been unable to receive any SMS messages. Additionally, I did not receive the MNP porting code. Subsequently, I decided to continue using Airtel as my service provider. However, since that time, I have been unable to receive SMS messages from any phone number, including one-time passwords (OTPs) and personal messages. I am deeply...
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            H
            hapiedreams
            May 2, 2024
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Airtel DTH fraud

            Address:Airtel.com

            2023 April i brought Airtel black plan with broadband and DTH.
            Today may 1st just one year completed and the dth set of box make a problem .
            I make a complaint I got a technician visit and the person said that it's a software issue. It is the device and they are giving a replacement. Yas me to pay 600 rupees since my box one year warranty period has been expired. I don't understand how come this happen exactly on the next month...
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            P
            Panoti
            from Bolpur, West Bengal
            Apr 22, 2024
            Apr 22, 2024
            This thread was updated on Apr 22, 2024
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            Address:MOHIDAPUR, Binuria, Bolpur, birbhum, west Bengal, India, 731236.

            Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
            People living in nearby houses will have to suffer a lot,
            The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
            If you don't stop working immediately, you will face many problems.

            We have attached the receipt copy of the application to this complaint.
            +8 photos
            Airtel customer support has been notified about the posted complaint.
            Apr 22, 2024
            Updated by Panoti             Respected sir / madam,

            Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
            People living in nearby houses will have to suffer a lot,
            The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
            If you don't stop working immediately, you will face many problems.

            We have attached the receipt copy of the application to this complaint.
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              S
              Siva baskaran
              from Chennai, Tamil Nadu
              Apr 20, 2024
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              Address:Near me
              Website:www.airtel.com

              Daily data pack is reducing while using 5G. once daily data pack is get resolved overed . 5G is not working, I'm recharged with 5G plan so, kindly consider my issue and try to fix it. Thankyou
              Airtel customer support has been notified about the posted complaint.
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                S
                siva900
                Apr 20, 2024
                Apr 20, 2024
                This thread was updated on Apr 20, 2024
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                Unsolicited Internet bill

                I have been an Airtel Internet customer since 2022. I have been paying my bills in advance on a six monthly basis. In August 2023 I paid my six monthly advance payment to last until February 2024. In September 2023 Internet stopped working. I file d a complaint. They said it will be back on but did not happen. In October 2023 I called Airtel and spoke to them. Still no solution. In December 2023 I filed a complaint again and asked them to...
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