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Airtel Complaints & Reviews

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Last updated Sep 24, 2023
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Airtel reviews & complaints page 2

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P
prbht
Sep 11, 2023
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Airtel Prepaid SIM name Mismatch

I have been using an Airtel SIM with the mobile number 88630***** registered under my name, Prabhat Kumar, which I obtained with my voter ID card for the past 10 years. Suddenly, the SIM has stopped working for no apparent reason (SIM no.[protected]). I contacted the local store for a duplicate SIM and provided my documents and details, but the verification failed, and they are saying that my name is mismatching.

Upon...
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Karanthebuilder
from Nagpur urban, Maharashtra
Sep 9, 2023
Sep 10, 2023
This thread was updated on Sep 10, 2023
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Bill disputes in postpaid plan

Address:Nagpur, maharashtra, zingabai takli, om sai nagar

Airtel company auto renewed disney hotstar subscription in my postpaid plan of 899/- ₹. And now company denied to wave off it. And saying to me "that this you have to pay cause its a postpaid plan". I have call recording of that executive.
I told them i paid my all two bills today on 9th of september but they still suspended my number by this amount. I had done 1500/- ₹ payment them with late fee.
But still airtel not resuming...
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R
roquibul7
Sep 8, 2023
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Address:India

Respected sir
From last month my prepaid Airtel mobile no., [protected] is terribly suffering from the pressure of Airtel . Since I am on 4g handset, Redmi note 10 pro Max, the company, when rolling out 5g in Kolkata circle, compelled us to have 5g data connection by throttling and reducing 4g data speed . No remedy was given to me by Airtel when contacted their customer care executive. Moreover, many like me are suffering the same fate with Airtel.
Plse sir, take suitable action with pace to disregard this plague.
Airtel customer support has been notified about the posted complaint.
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    A
    arockiasamyrayappan
    from Chennai, Tamil Nadu
    Sep 6, 2023
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    Sir

    The below amount was not credited into my bank account. Please do the needful

    This is for your kind information. The same mobile number ([protected])used for dongle

    I am not able to send mail and call to 121 and 198

    I received the below message at time of recharge fail

    "Hi, Payment of Rs. 666.0 has failed for your Airtel Mobile [protected]. Any amount,

    if debited, will be refunded to your source account within a day.

    Please keep order ID[protected] for reference."

    Regards
    Arockiasamy R
    [protected]
    Airtel customer support has been notified about the posted complaint.
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      K
      Kushal G M
      Sep 3, 2023
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      Dear customer service team

      I am writing to request a refu d for an incorrect mobile recharge that I made on 3/09/2023. I accidentally recharged wrong mobile number [protected] and would like to request a refund for the amount of 1799/-. Or otherwise you can do the same amout or pack recharge to the mobile number

      [protected].

      The recharge was done by airtel thanks app.The transaction id for the recharge is [protected].

      The pament was done by phonepe.
      Airtel customer support has been notified about the posted complaint.
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        F
        Farhan2305
        from Purnia, Bihar
        Sep 3, 2023
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        Address:At Saharia Purnea Bihar India

        Hi My Name is Tohid.
        The Airtel deactivated My Airtel Prepaid Sim Card [protected] (Bihar) on 1st August 2023.
        I called the customer care but the said please visit any nearest airte store they will reactivate your airte number.
        I visited 3 to 4 different airtel stores but they told we cannot reactivate your number.
        This number is very very important for me as this number is connected to one of my bank account, aadhar card etc.
        Please help how can i reactivate my Airtel number.
        Airtel customer support has been notified about the posted complaint.
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          R
          rameesh agarwal
          Sep 2, 2023
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          Complaint agains
          AIRTEL
          Calls and data provider online
          Mumbai

          My Mobil no.
          [protected]

          1 When we recharged our prepaid account[protected], a week back on 25th August for ₹ 2999, we we were told that we would get additional 5G B unlimited data for this valuable recharge.
          2. The screenshot confirming the above commitment is also attached here below for the ready reference.
          3. But this additional 5 GB has not yet been provided by Airtel. Why?
          RK Agarwal
          Attached
          Screenshot for 2999 pack
          +1 photos
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            K
            kawal.sp
            Sep 2, 2023
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            Address:Kolkata

            Raised a complaint for broadband not working on the 30th of August. Was assured it would be resolved within 48 hours. Since then nobody has bother to call or visit. all I get is a message every evening on my phone that it is delayed by another day. Have tried calling the call centre as well to no avail. I work from home. I am having to purchase Data on my phone and use hotspot which is proving very expensive. Will this amount be deducted from my Monthly bill?
            Airtel customer support has been notified about the posted complaint.
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              A
              Asif Ahad War
              Sep 2, 2023
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              I accidently and mistakenly Transferd Rs 3004 to Bharti airtel Limited UPI Id : [protected]@hdfcbank from UPI ID [protected]@oksbi on 01 Sept 2023 at 12 pm IST as i was trying to recharge new connection of my airtel Fiber through the generated link but mistakenly i transferd Rs 3004 to the said Upi id through Gpay without the involvement of link and money was transfered. I approached every customer care of airtel and nobody is helping me out.I am a student and the amount means a lot to me . Plz help me out and make my money refund back.

              Amount sent via : Google Pay
              Amount Sent to UPI ID : [protected]@hdfcbank
              Amount Sent from UPI ID : [protected]@oksbi
              Transaction date : 01 September 2023
              Transaction time : 12 PM IST
              Airtel customer support has been notified about the posted complaint.
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                M
                macherla17
                from hyderabad, Andhra Pradesh
                Sep 1, 2023
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                My mobile number is spoofing. I am Getting calls daily from some people saying that they got calls from my mobile number [protected].
                I complained the same to airtel. But no response from them.
                Airtel customer support has been notified about the posted complaint.
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                  P
                  pinkuboro
                  from Guwahati, Assam
                  Sep 1, 2023
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                  Address:GUWAHATI

                  Recently ported from Jio to Airtel, because of very poor network issue with jio. Thinking that Airtel will be good. Hence waited for 15 days to come in Airtel network. Now there Airtel nonsense started. Tele verification no 59059 doesn't work, even if it connects it calls my name and directs me to press # key, even after press # key, the IVR doesn't recognise.

                  This is mentally harrassing to the customers
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                    M
                    Mansoor M M
                    Sep 1, 2023
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                    Address:Madappattu (H) VADACODE P.O kalamassey.kerala.682021
                    Website:www.airtel.com

                    UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                    Just 3 weeks ago, when I I received the UPC code to get Port out. But their agent called me and said that your problem will be solved (whatever it is), but they didn't and I agree to them and didn't port out. But it passed many days and not solving the problem and if I try to get new port out request, they just deny to provide me the code
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                      N
                      nekhil137
                      from Delhi, Delhi
                      Aug 31, 2023
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                      Dear Sir/Madam,

                      This is regarding my father's Airtel SIM card which he has been using for the last 9+ years, recently his sim card stopped working and when we went to the Airtel store I was told that the number is registered on some one else name which is strange to say the least. We do remember is like any other responsible citizen, mobile phone user in India, we had submitted my father's identity document when we purchased the SIM card and since its been quite sometime since he is using the sim card, we would like the number to remain with him. Can you please please help us in this matter?? We can resubmit my father's identity documents once again if need be to keep the same number. Details of Airtel Number Father's name - Sunil Kumar Das
                      Number - [protected]

                      Please reach me out on [protected] if you have any questions.
                      Airtel customer support has been notified about the posted complaint.
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                        Jaspreet grover
                        Aug 30, 2023
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                        I cut off airtel wifi now they call me every day why ididnt recharge i told them at least 10 times i have moved out now i dont want it.. but everyday from some new number they called me to recharge till now i have recieved over 100 calls
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                          Viveknegi0212
                          Aug 30, 2023
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                          Address:Oppo. Hotel Himalayan Hamlet,

                          My internet is not working properly from past one month when i moved from dehradun to kullu and also switched to new phone realme narzo n53. When i sms MO to 54321 is says "your services has been blocked". My internet worked good only for few days when i moved to few select location or randomly sometime. My friends near me have 2.5mbps speed and mine is few kbps. Im not able to use my 3gb per day pack. I need this issue rectified and compensation for being not able to use my data for past one month.
                          Airtel customer support has been notified about the posted complaint.
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                            Aditya Thombe
                            Aug 29, 2023
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                            Hope this email finds you well. I am writing to bring to your attention a recharge error that occurred while using the Amazon Pay app. I mistakenly recharged the wrong Airtel account, resulting in an incorrect recharge of Rs. 239. Here are the relevant details of the transaction:

                            Wrong Number (Recharged): [protected]
                            Correct Number (Intended): [protected]
                            Operator Reference Number:[protected]
                            Recharge Amount: Rs. 239
                            Payment Method: Amazon Pay

                            Aditya
                            [protected]
                            [protected]@gmail.com
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                              Raghaba Sahu
                              Aug 27, 2023
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                              Address:ButiBori, Nagpur

                              I Mamatamayee Sahu, I have taken airtel network family postpaid plan of amount RS 4000.00. Ihave paid the amount on 2nd august and network started for one number only and charge has taken for 2 sim. Second sim started working after 9th august and that also after raising several compain. Again the network issue is coming from 3 days and problem is not solving by airtel team. Airtel company has taken money and not providing the service. making fool to custumer.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Siva_sankar
                                from Guntur, Andhra Pradesh
                                Aug 26, 2023
                                Aug 28, 2023
                                This thread was updated on Aug 28, 2023
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                                Airtel Fibre - Refund issue - Pending amount : Rs. 890.88

                                Amount paid : Rs. 4, 000
                                Total refund : Rs. 1686.92
                                Given refund : Rs. 796.04
                                Pending refund: Rs. 890.88
                                Mobile : [protected]

                                I have paid Rs.4, 000 on 26th April, 2023 towards a subscription of Airtel Broadband and DTH which is worth Rs.999 per month. However, all the internet and DTH services stopped starting 20th June, 2023 and I have made numerous complaints online and also through mobile calls...
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                                shivpald
                                from Mumbai, Maharashtra
                                Aug 25, 2023
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                                Address:Janta Nagar CHS, 1004, D Wing, 10th Floor, B B Nakase Marg, Tardeo Road, Mumbai - 400 034

                                Not Bale to make call, calls drop and voice breakup. raised complaints so many time but not resolved. Planning to get switch to better operator
                                Airtel customer support has been notified about the posted complaint.
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                                  ltanand
                                  from CHENNAI, Tamil Nadu
                                  Aug 24, 2023
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                                  Address:ADYAR

                                  I am using iphone and my number is [protected] . I am using telegram. While using this app a notification appeared u took a screen shot but i did not take a screen shot and i also check in my saved gallery. It was not there.

                                  I uninstalled my telegram app but my friend was telling i am calling from telegram app .

                                  They have hacked my phone by compromising ur network.
                                  This shows that ur network is subject to hacking.

                                  Kindly resolve the issue at the earliest.
                                  Airtel customer support has been notified about the posted complaint.
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