I am using an Airtel SIM with the mobile number [protected] which I obtained from airtel retailer more than 10 years ago by submitting my voter ID card. Two days before the SIM has stopped working for no apparent reason and showing No SIM in Mobile Phone. I contacted the local store for a duplicate SIM and provided my documents and Aadhaar details, but the verification failed, and they are saying that the name is mismatching.
Upon further inquiry, I discovered that the name registered with Airtel starts with 'D' and Last letter is "N" . This mistake has occurred on Airtel's side, leading to a loss of now 3 days of calls and messages. I am receiving no assistance from Airtel Store or Airtel customer care (198). Now Iam suffering because i am provided the same number to banks and other institutions, which is preventing me from performing any transactions. online now.
This fault is happened by Airtel itself and i am facing issues Please look into this matter and provide assistance.
Jubimon T A
Aluva, Kerala
Airtel customer support has been notified about the posted complaint.