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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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Airtel reviews & complaints page 27

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T
tusanan
Feb 3, 2019
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my airtel number doesn't catch network in usa

Address: Pune, Maharashtra, 412101

Hi,

My airtel number is [protected] but the sim card doesnt seem to be working here (In the us) as it is not able to detect the local us network, can i get some help as i need to be receiving msgs, else there is no point in having an india number, when i bought the sim card i was told that it would work globally, this needs to be reolved at the earliest. I have tried selecting the netwrok manually and in automatic manual.br...
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Hi,

I had my international roaming activated on my card since 2013. It was working fine all this time until last month. I had enough money on the card but now, no messages and no calls on this number. I have all my india accounts, ids configured with this number and i need to keep it active.

Please suggest if there is a way to re-activate it?...
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I
istuckon
from Hyderabad, Telangana
Jan 27, 2019
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installation of internet pole in front of my house without permission

Address: Guntur, Andhra Pradesh, 522007
Website: www.airtel.in

Airtel team have installed a pole infront of our house without permission.

As we reside in different location, they installed a pole without even consulting anyone. When my neighbour asked they did not give any reply.
Igot shocked to see 10 ft pole infront of my house. I request airtel to remove immediately.
I called local airtel pole related people like boppana sai regarding this adn he told he will get the...
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M
mun2614
from Rajkot, Gujarat
Jan 25, 2019
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amount deducted but not credited to beneficiary account - upi

Address: Vadodara, Gujarat, 390011

Hi,

Worst service taking money from customer

As per our telephonic conversation you have told me that it has not been received in Airtel Money wallet account..

Now icici bank has provide me the details of account detials where the money is gone okay..

I'm providing you that details now if you have told me that this is not our account number than kindly check my bank statement it shows the...
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S
Sagar Khanvilkar
from Pachora, Maharashtra
Jan 25, 2019
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call not received

Address: Pune, Maharashtra, 410501

Before I using Airtel they says incoming call free lifetime, call alerts free when switch off.but now they started extra charge for each one. creat 2 new package for make extra 💰 money.in EMERGENCY both are very important but they Don't care people/customer.after using Airtel I started suggest for friends & Relatives.but now they says now we have to paid extra charge because of you.for active bothe service. Airtel gives us wynk music but...
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A
Alhad73
Jan 25, 2019
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unable to connect to 000117 number from india

Address: Mumbai City, Maharashtra

Hello Team,
I am Airtel Prepaid customer on unlimited plan.
my number is [protected].
I am unable to connect to AT&T Toll-free conference number 000117 at all.
Kindly help.
Last connection attempt: 25 Jan 2019
Call Connected: Not possible

Complaint number registered with Airtel : [protected]

Thanks,

Alhad
Mobile : [protected]...
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N
NIKET KUMAR MISHRA
from Gaya, Bihar
Jan 21, 2019
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sim replacement charge

Address: Purnia, Bihar, 854301

Today my airtel sim got replaced at madhubani airtel store located at purnia bihar. I was charged rs 50/- without providing any money reciept. They told me that if i want to get sim replacement free of cost.. Then come in feb... Is this correct??

Seems there is something fisy. Please look into this matter as smelling some corruption here by your official....
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D
DEBAJYOTI SAHOO
from Delhi, Delhi
Jan 9, 2019
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unable to call number starting with 1800 from my prepaid number

While trying to call to any toll free number starting with 1800 i'm experiencing issue. It told me like invalid number kind of. Where as the same toll free number i'm able to call from my friend's mobile. Several times i called customer care.. But it is not resolved. One month back some customer care executive received my call but told me to look into the matter. But i have not received any solution. I'm still facing the same issue. I have...
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T
Thomas K Jose
from Ernakulam, Kerala
Jan 4, 2019
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recharged wrong number from google pay

Address: Idukki, Kerala, 685515
Website: Google pay

Dear sir/madam,
I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Wrong number — [protected]
Amount — 49
Correct number — [protected]
Operator transaction id —[protected]
Upi id —[protected]

Regards,
Thomas...
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K
krishnandn
from Mumbai, Maharashtra
Dec 31, 2018
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I recharge mo no with rs 10 but not incoming and outgoing working

Address: New Delhi, Delhi, 110043
Website: sheohar.in

Hi Air Teal Tea,

My mobile no is [protected], I recharged yesterday with Rs 10, but I'm unable to call anyone and unable to receive a call from other number.

But when i sent a sms to the same no, I receive that message in my inbox.

I have also called to 121 and 198 but I'm not getting an option to directly talk to Airtel customer care.

I have very urgent to start this SIM, so...
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R
Rinku@78
from Wazirganj, Uttar Pradesh
Dec 30, 2018
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frc problem

Address: Agra, Uttar Pradesh, 282005

I have done complant many time at airtel custmer centre but till now they have no solution of my problem of recharge not done to my mob. No. [protected]
Your custmer care executive behavior is very roude with custmer they have not intrested with custmer to their problem they talks many tlme with other staff members & not attend custmer
So sir plz solve this problem
Rinku garg
Mob. No. [protected]...
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M
mstoic
from Chennai, Tamil Nadu
Dec 27, 2018
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not changing my broadband plan

Address: New Delhi, Delhi, 110077

I run a small company and have 2 airtel broadband connections[protected], and[protected].

A few months back, i received a call that my plan can be upgraded with a lot of added benefits and there will be no increase in monthly bill charges. I agreed to the upgrade request.

After the new plan came into effect, i started receiving inflated bills.

I contacted airtel via phone, and they said...
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P
Prasadavp
from Bengaluru, Karnataka
Dec 24, 2018
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prepaid to postpaid migration issues

Address: Bangalore, Karnataka, 560032

I requested through MY AIRTEL App for a prepaid to postpaid conversion. The steps were simple and the processing went fine untill the address verification part. One 22nd December 2018 I received message stating that the postpaid conversion has started and my prepaid sim got disconnected. Right after that no updates form Airtel for the last 48 hours. I directly visited airtel centre and reached to chat care numbers as well. No one knows what...
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S
S.K. Jain Meerut
from Meerut, Uttar Pradesh
Dec 20, 2018
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surrender of airtel 4 g hotspot connection no. 9068818452

Address: Meerut, Uttar Pradesh, 250004

Dear sir,

We would like to inform you that we want to surrender the following airtel $ g hotspot connection no.[protected] taken from you as we have already got installed another connection dsl[protected] from you at our establishment premises

Therefore, you are requested to disconnect the above connection with immediate effect w. E. F. Today (20th dec 2018) and kindly refund us the security deposit amounts...
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M
Md Yusuf Ansari 777
from Kolkata, West Bengal
Nov 29, 2018
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sr number

Address: Kolkata, West Bengal
Website: [email protected]

Please provide me with the sr number of my airtel number [protected] because flipkart customer care executive are asking me the sr number so as to provide me with the bundle offer on my nokia 6.1 plus, as i didn't got the bundle offer instead got a festive offer which i didn't claim
I have called airtel customer care but they don't know what an sr number is.
Also emailed them but no response
So please provide me with...
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A
Arun Aka
from Kharagpur, West Bengal
Nov 24, 2018
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mobile recharge payment done same amount twice

I have recharged my number previously with rs 399/- before five days.

Today i wrongly recharged the same number again with the same amount using freecharge app. So i would like to request you to issue a refund or extend the validty according to the plan for 2 times consecutively, as presently i am losing the benefits for one of the earlier recharges.

Please do the necessary action immediately....
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A
aakankshamalik
from Lalganj, Bihar
Nov 21, 2018
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sim card suddenly stopped working

I have been using the same airtel number since 2008 and never had any problem with any phone. Yesterday all of a sudden my number stopped working and it shows no signal. Tried everything to get it started but nothing worked. This sim is just a year old so it should not be giving any trouble. Kindly resolve the issue asap as i need the number to be working asap....
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P
Pavankumar331991
Nov 20, 2018
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error - sim not provisioned

Hi,

This is pavan, currently im in abroad from past 7 months. My whatsapp is active on my mobile number and i switch on this number like once in a month. Today morning when i switched on it says "sim not provisioned" and then after some time it lost the signal.

Please help me with this.

My mobile number - [protected]
Name - venkata sai pavan kumar...
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M
Mayurdevi
from Satara, Maharashtra
Nov 14, 2018
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waiver of late fee charges

Address: Satara, Maharashtra, 415002

I am a regular user of airtel postpaid mobile services. Monthly payment of the bill is done by way of standing instruction carried through bill payment facility provided by the bank on its portal whereby the bill is auto paid from my bank a/c. This process was smoothly running till last month when i was informed by the bank that the said si could not be executed in the month of oct. I was out of station when the due date of the mobile bill...
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V
vishalsingh_speeder
from Gurgaon, Haryana
Nov 9, 2018
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money debited but not credited in my wallet

Address: Gurgaon, Haryana, 122001

I had made a transaction of RS 5000 on 3rd Nov 2017 from airtel digital card to another online wallet (phonepe), the issue is- amount deducted from account my airtel virtual digital card but not credited in account wallet.

I raised the complaint more than 100 times in Airtel and Phonepe but they didn't give any solution, Everytime they said that it's done from there side. Phonepe team is saying that they didn't received the...
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