Airtel Complaints & Reviews

Dear Sir/Madam,

This is regarding my father's Airtel SIM card which he has been using for the last 9+ years, recently his sim card stopped working and when we went to the Airtel store I was told that the number is registered on some one else name which is strange to say the least. We do remember is like any other responsible citizen, mobile phone user in India, we had submitted my father's identity document when we purchased...

I cut off airtel wifi now they call me every day why ididnt recharge i told them at least 10 times i have moved out now i dont want it.. but everyday from some new number they called me to recharge till now i have recieved over 100 calls

My internet is not working properly from past one month when i moved from dehradun to kullu and also switched to new phone realme narzo n53. When i sms MO to 54321 is says "your services has been blocked". My internet worked good only for few days when i moved to few select location or randomly sometime. My friends near me have 2.5mbps speed and mine is few kbps. Im not able to use my 3gb per day pack. I need this issue rectified and compensation for being not able to use my data for past one month.

Hope this email finds you well. I am writing to bring to your attention a recharge error that occurred while using the Amazon Pay app. I mistakenly recharged the wrong Airtel account, resulting in an incorrect recharge of Rs. 239. Here are the relevant details of the transaction:

Wrong Number (Recharged): [protected]
Correct Number (Intended): [protected]
Operator Reference Number:[protected]
Recharge Amount: Rs. 239
Payment Method: Amazon Pay

Aditya
[protected]
[protected]@gmail.com

I Mamatamayee Sahu, I have taken airtel network family postpaid plan of amount RS 4000.00. Ihave paid the amount on 2nd august and network started for one number only and charge has taken for 2 sim. Second sim started working after 9th august and that also after raising several compain. Again the network issue is coming from 3 days and problem is not solving by airtel team. Airtel company has taken money and not providing the service. making fool to custumer.

Amount paid : Rs. 4, 000
Total refund : Rs. 1686.92
Given refund : Rs. 796.04
Pending refund: Rs. 890.88
Mobile : [protected]

I have paid Rs.4, 000 on 26th April, 2023 towards a subscription of Airtel Broadband and DTH which is worth Rs.999 per month. However, all the internet and DTH services stopped starting 20th June, 2023 and I have made numerous complaints online and also through mobile calls to your customer care service and I had hours of conversations with them where they could neither resolve the issue nor cancel my subscription and provide me a refund.
As they could not provide any service for 15 days in a row, finally they accepted to cancel my subscription and I was promised by the floor manager (Mohammad Nawaz) that I'm going to receive a refund of around Rs.1, 800 on 6th July, 2023 as there was no service provided to me since 20th June, 2023 and there will not be any charges from that date.
But then, I was credited with an amount of Rs.796.04 which is nowhere making sense to what I should actually get.
I have tried to reach out to the customer care multiple times but I'm not even able to speak with anyone. The retention team keeps spamming me to renew the subscription, but no one is really concerned about my issue where the services were disconnected but the refund is not provided fully.
I have sent many emails to their official email ([protected]@airtel.com), called their customer care numbers, escalated it in Twitter ("X") where they asked me to send private messages, but even after sending private messages, they just called a couple of times and promised to provide a resolution, but they never provided the refund. Now, they are not even responding to my private messages or public posts.
I have all the call recordings of the conversations I had with their Customer service agents, Floor leaders, Retention team, billing team, social media escalation team. But no one is helping to resolve my issue.
Below are the social media posts I have posted to get their management's attention for a quick resolution.
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]
https://twitter.com/NagamounikaK1/status/[protected]

Just look at the number of Private messages I have sent them and how they are ignoring me. Also, it's been almost 70 days since the issue initially started and 50 days since they cancelled the subscription and promised to provide refund. But they are torturing me and mentally harassing by not providing my refund. I can provide all the call recordings also that I had with their team which are full of fake promises to resolve the issue.

I request to get this issue resolved at the earliest and get my refund and Airtel need to pay the price for delaying and ignoring my issue by stealing my money and also harassing me like this.

Not Bale to make call, calls drop and voice breakup. raised complaints so many time but not resolved. Planning to get switch to better operator

I am using iphone and my number is [protected] . I am using telegram. While using this app a notification appeared u took a screen shot but i did not take a screen shot and i also check in my saved gallery. It was not there.

I uninstalled my telegram app but my friend was telling i am calling from telegram app .

They have hacked my phone by compromising ur network.
This shows that ur network is subject to hacking.

Kindly resolve the issue at the earliest.

I ported my Airtel sim around 30 July, I got the message it has been successfully ported 4-5 days later, till now it's showing no network. I tried everything including calling customer cares, all the possible troubleshoot I could have done, my bank account has stopped working, resolve this asap

Sir,
My name is Riku Sahu, My mobile no is [protected] I have lost this mobile number since long time but this number is very important for me so I request you consider this matter and resolve this issue and provide my old mobile number please sir

My old Airtel number got assigned to someone today. It was inactive for a while but it was associated to my WhatsApp and Telegram account. Not only that, it is one of the most shared number amongst my concerned contact people. Now I am in a very troubled state of what to do.
Please help.

My number is spoofed . I am receiving from random numbers everyday from past three days saying they had received call from my number . I tried to some of them on gathering information related to what the person who spoofed my number is speaking and I hear that they are being offered some wfh jobs for which a initial payment needs to be done. So before this goes to a next stage where people get tricked and cheated on my name & number, i would like airtel to take some action or suggest some solution. Note: I have already reported complaint to customer two times. Kindly do the needful on priority basis

My name is Dinesh Kumar, Mobile No: [protected]. faced a issue(not able to using internet). So I complained to Airtel Customer Care (121) & informed my issue. They told me issue will resolve within 24 hours. But the issue was still after 4 days. After that my outgoing services also stopped without any information to me.
Then I called again to Cx. care and logged again both issues (Calling & Internet). Then cx. Executive told me there is some verification (Documents) issue so these services has been stopped.
I wanted to ask to Airtel, If document verification was the problem then how could I was using this number from last 10 years. It was very funnative reply was Airtel side.
I don't know WHY AIRTEL DID THIS WITH INNOCENT CUSTOMER.

Every time I try to call the customer care numbers, but the reply from the Airtel is"you're not allowed to call this number". I told about this issue in Airtel. But they cannot solved this problem yet...

Sir, I have made payments for our mobile no's. [protected] and [protected] of Rs. 2999/- each for 365 validity. Will it be possible to revert to 86 day validity @455/- plan.. thank you...

PNS Rao

Airtel wifi is not working from last 3days.
No action is taken by airtel
Many times called to cc but no one responded towards solution.
I want to close the service of this network but no rules.
I want my refund because I have already paid
How will get my refund

My name is Rajesh Sharma. it's been 15 days since my broadband connection stopped working. daily i will call customer care .but nobody takes it seriously about my request.

I have been using an Airtel Black account under2299 plan which offers me 4 mobile connections, one ftth and one dth connection each. Recently i requested Airtel to deactivate the dth as it was offering pathetic service and connection issues, which Airtel never resolved despite repeated complants

So Airtel proceeded to unbundle my Airtel Black 2299 account, and deactivated the dth. I then requested them to bundle the mobile services and ftth into the Airtel Black 1799 plan

Since last two weeks they have been sitting on the request and giving me flimsy reasons that the system is not allowing them to bundle the services into a new plan. This is causing me loss of money as the individual services are highly priced, and also causing mental stress while calling them repeatedly . No one at any level seems to be concerned about customer complanits

I have been airtel sim and done recharge of 666 Rs which claims to provide unlimited 5G data, but it’s been a month they are not providing 5g unlimited data. I have 5G device and I am in 5g network area. In earlier recharge I was able to use 5g unlimited data but this time my daily data is getting exhausted. I have complained Airtel 3-4 times still there is no solution to my problem. Because of their fake claim I am not able to use...

+[protected] This is the number of people who was suppose to visit to my place for service it's been one week since I have raised a complaint to customer service for not working wifi but they are making us fool every time a .person is not at all receiving my call now, he told me he will be there now he has kept his phone off .very bad service refund the amount .Fraud people .even customer service who handle the call they are not ready to listen to complaints Disgusting people pathetic service .0 rating very very bad service kindly reund my amount