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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 29

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R
Ravipati Upendra
from Hyderabad, Telangana
Jun 9, 2018
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no signal problem

I was not getting any network. After trying the sim in different phones i realized problem is with sim card. I Called the customer care at 121, they advised me to change sim. I got the new sim and inserted it in the phone slot. I received the signal in 10 min and a msg stating "your services have been set. Please restart handset". After restarting i'm getting a "no service" message. What is the issue. Why do i have to keep running around...
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S
Shubham Balaji
from Hyderabad, Telangana
Jun 8, 2018
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my airtel app sucks

Address: Hyderabad, Andhra Pradesh
Website: Airtel

Ever since i bought a new 4g sim i haven't been able to make calls with it. I thought that's not too much of a issue, i'll contact customer support for some help but the app is so badly made that there is no avenue to submit a custom complaint. They have a few options and those are the only one's you can submit queries for them.
Their customer care number isn't too great either. An automated system that makes you run in circles. This...
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A
ackanth
from Bengaluru, Karnataka
May 29, 2018
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wrong billing - international roaming

Address: Bangalore, Karnataka, 560075

I travelled to the us on april 28th. During my travel i have picked up matrix card for my international calling. Airtel has activated international roaming - incoming calls free option with rs. 3999 as monthly charge.

Airtel has not notified me about activating the roaming charges on my account. Total bill amount came upto rs. 5.195.

From the time i have discovered about wrong charge, i have started calling...
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S
Subhankar_Mukherjee
from Gurgaon, Haryana
Jun 4, 2018
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at&t toll free not connecting

Hi,
I need to attend meetings regularly and I am not able make calls to AT &T toll free. It is saying you are not authorized to make this call. I have attended meeting from my number earlier. It is very annoying. Please resolve this soon. I have noticed tgat this happens while I am on 4G network. Whenever I downgraded to 3G or 2G, I am abke to make the call. Please fix this glitch....
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A
anil02798
May 24, 2018
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new airtel broadband

Address: New Delhi, Delhi, 110034
Website: www.airtel.in

Dear Sir,
A airtel Agent mobile number [protected] is take document and Payment of Rs. 5428 in a link provided by him. but after this he is not ansewring my call and no connection is installed on my place what should i do?
i call to airtel he said there is no space in your area to install new connection. please revert me as soon as posible....
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J
Jino SK
from New Delhi, Delhi
May 24, 2018
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calls not connecting to 1860 numbers

Address: Kolkata, West Bengal, 700022

This is getting ridiculous. Every time i call a 1860 number from my number [protected] i keep getting a few beeps and the call gets disconnected. The issue persists over multiple handsets. On calling the customer care the standard response is that it will be resolved in 48 hours or that it will work after restarting the phone which hasn't worked. Not great customer service. If a resolution is not provided i will be forced to change subscribers....
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J
John Suantak
from Imphal, Manipur
May 24, 2018
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outgoing call stopped due to non payments

Address: 781125

I am using prepaid mobile [protected].. on 22nd may 2018 it says outgoing facility to this number has stop due to non payments... Actually i don't have due loan or anythng but it jus says it stop the service... This is very pathetic.. i can't even call the customer care again.. Also the next day i tried recharging the balance hoping it will work but that doesn't work too... And the internet service is also banned again... What shall I really...
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Nagesh Pammi
from Pune, Maharashtra
May 22, 2018
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broadband issue not resolved and service tickets closed without resolution

Address: 560008

Issue
*
My airtel broadband loses connection everyday for few minutes. Most of the times during prime time (Morning around 9 am). As an example, on may 21, it was down for few minutes at 11:34 am, 11:41 am, 8:50 pm, and 9:28 pm.

Complained and they promise a time wherein they never turn up. Escalated to appellate team in airtel per their customer care recommendation. I do not see any ownership and no updates if...
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M
Manpreet Singh Sandhu
from Nahan, Himachal Pradesh
May 15, 2018
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re issue my old number

Address: Tarn Taran, Punjab, 143412
Website: [email protected]

Dear sir,
My airtel old number [protected]. I have visit out of country then my this number close & reissue another person by airtel company. My all bank, id & aadhar card link this number. Kindly resolve my issue. How to recover this number. I'am facing many problem for close my number without my consent.. I'am facing many problem for close my number without my consent. Then...
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H
HonestIndianGuy
from Noida, Uttar Pradesh
May 8, 2018
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charges for 1860- series - false marketing of unlimited calling plans

I am being charged for calling 1860 series numbers in-spite of having a unlimited local and std calling plan.

On reaching out to airtel i was told that these are special numbers and you will be charged inspite of having a unlimited calling plan.

Email from airtel below -

Dear ashwini sukhwani,

Greetings from airtel!

This is in reference to your email regarding balance...
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A
abhishek koudgaon
from Bengaluru, Karnataka
May 5, 2018
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recharge refund, double recharge

Address: 562101

I have recharged my no with 399. Previously i had recharged with 499 around ten days back. So as my previous recharge (499) is still active. The recharge which i did today is not reflecting. So i request you to refund the amount as it is not useful to me transid[protected]. Recharge done on 5/05/2018
Please undo the second recharge and refund my money. The payment is done through airtel app....
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T
tulasi sagar
from Bhimunipatnam, Andhra Pradesh
May 4, 2018
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change of sim from corporate cug to personal sim

Address: Hyderabad, Andhra Pradesh, 500068

I was allocated cug number [protected] by my company (Jk paper ltd), bhuneshwar, odisha. After my retirement company agreed to transfer this number to my personal number as postpaid. Accordingly a letter is issude by them.
I taken this letter and submitter is one of the airtel agent at nagole, hyderabad on 19th march. Requested then to transfer this on my name and change location from odisha to andhra pradesh (Hyderabad). And issued...
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S
[email protected]
from Noida, Uttar Pradesh
May 4, 2018
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corporate numbers discontinued - account id - 1368786826

Hi, we have 17 numbers under account id [protected]. We had paid our amount bill on last month. But our all connection's services had been discontinue. These all numbers have been taken under corporate. Kindly resolve the issue without any delay. Why this had been done. We had no option left to opt for port in other telecom operator if this issue not had been resolved within two hours to restore our services...
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V
Venkat Rakesh
from Chennai, Tamil Nadu
May 3, 2018
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mobile network issue in marathahalli bangalore area

Address: 560037

We are facing lot of mobile network issue in our area (Munnekollal, marathahalli). Signal is very bad and to take calls we need to come out of apartment.
Mobile shows full network but incoming and outgoing of calls won't work, this is not an issue with specific mobile. We have multiple airtel numbers everyone are facing same issue in our apartment. After raising complaints also this problem is not getting solved....
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S
Sonu Bharti 1
from Delhi, Delhi
May 2, 2018
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complaint against my no. 8447747868

Address: Ghaziabad, Uttar Pradesh, 201005

Dear team,

I have ported my vodafone no. [protected] into airtel with porting code vd319413 which is valid till 14th may 2018.

Now i got two sms from you, one is airtel has validated by vodafone (Gsm) & second one is your services have been set, please restart your handset at ist 23:00 pm but since i am facing the problem that my number is still showing no service.

I went to your outlet & talk...
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S
Steefy Wagemans
Apr 28, 2018
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disconnection of phone without my knowledge

Address: North Goa, Goa

My number got disconnected without my knowledge. I live abroad so no option to go to a store. I have this number for more than 1yr. I asked to get all communication in english but airtel does not respect my question. I can t call or receive calls anymore. My number is maybe given to someone else. Without asking me about it. If i go to india now i can t connect with my friends n family when i arrive. Very annoying bcs they have to pick me...
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C
Charvi Lodaya
from Raia, Goa
Apr 28, 2018
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not deactivating my airtel number...

Address: Mumbai City, Maharashtra, 490607

I had and airtel data card number last year in 2017... After using it for 5 months... I requested them to deactivate this number.. But still this people didn't do it... N kept on sending me bills... Later again... After 2months airtel person calls me to pay bills... I again requested to deactivate this number... So they told me to pay the bill we will deactivate immediately but it will take 24hrs n u will receive a mail regarding that...br...
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A
Amita Mundra
from Noida, Uttar Pradesh
Apr 28, 2018
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recharge fail, balance deducted . mostly people not able to connect to my number

I Have 3 issues:
1) Recharged my no:[protected] . recharge failed and balance deducted.(Rs, 399).
In the past also similar problem occured a lot of time while onilne recharging.i have to go to the airtel store to get recharge. But none could solve my basic issue.
2)Most of the time when people call me. it says wrong number or not able to connect.
3) Your customer care says its a vodafone number.
When i tell...
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D
Deepa1987
from Korampallam, Tamil Nadu
Apr 27, 2018
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complaint against ashiq communication karaikal

Address: Karaikal, Puducherry, 609602

I would like to buy a Airtel sim on Ashiq communication karaikal on 27th April 2018, he is asking RS 100 extra for fancy number, but I am choosing normal number also he asked this is for all customers. He told If you want buy a sim otherwise go out. Kindly clarify this is for all...

Regards,
Venkatesh
[protected]....
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N
nkanabar
from Chennai, Tamil Nadu
Apr 23, 2018
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airtel 4g worst network

Address: Mumbai City, Maharashtra, 400055
Website: www.airtel.in/partnerworld/Ombudsman.htm

I'm having call drops and network issues on my billing address for past couple of months. There has been no action on my several complaints to airtel. I rarely get 4g network and it is very difficult to dial any number through airtel network as there is no signal. Please look into the matter at the earliest. My mobile number is [protected]
Also their ombudsman link and appellate authority link and feedback form is not working on the...
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