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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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Airtel reviews & complaints page 29

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Satish Agrahar
from Mumbai, Maharashtra
Sep 3, 2018
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late fee charged-rs. 100 to be waived

Address: 560072

Bill no.[protected], phone no. [protected]

I am a airtel user for the last 13 years and not a single default in payment till date. I was shocked to get a reminder for payment due on 30th august '2018 with a late fee of rs. 100/-. I have not received the bill and i have made several complaints at the airtel office at chandra layout but of no use.

I have made the full payment of rs. 1075 including rs. 100 late fees....
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shreeyash kapadi
from Ahmedabad, Gujarat
Aug 10, 2018
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handset : working mobile was taken and damaged non working phone was returned

Address: Vadodara, Gujarat, 390019

My mobile was absolutely in working . Switched from Vodafone to Airtel as Airtel assured best network and service. Handset got damaged . immediately information given to Airtel and claim was lodged . Documents were uploaded. Handset pick up was made by Airtel on 11th July 2018. Airtel secure asked to make 10% payment . And immediate I have made the payment. Airtel secure team called me and confirmed that payment has been received and within...
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ajaytsomeshwar
Aug 6, 2018
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charging money for toll free numbers

Address: Bangalore, Karnataka
Website: www.airtel.in

Althought toll free numbers should not be charged, airtel charges for all toll freee numbers begining with 1860. Since most of the people who are working in this country are professionals we have to join conference calls from the us. Most of these numbers begin with 1860.

I would like to file a grievance against airtel for charging their customers on toll free numbers...
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Soumyadip Majumder
from Mumbai, Maharashtra
Aug 2, 2018
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wrong postpaid bill plan activation and wrong bill amount

Address: 400078
Website: www.airtel.in

Around 50 days back i ported my mobile number from vodafone to airtel. I opted for airtel postpaid plan of rs.499/month. At the end of first month, when the bill was generated, it was of amount 3023.47. On calling the customer care, they informed that it was an advance rental plan (Rs. 2499) that was by mistake activated by airtel and asked be to pay rs.588 for my opted plan (Which i paid) and the excessive amount will be waived off. Unfortunately,...
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Hari Naidu
Jul 22, 2018
Dec 24, 2024
This thread was updated on Dec 24, 2024
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i am repeatedly receiving emails about a mobile ebill which i am not the owner

Hello team,
From last few weeks i have received 6 emails mentioning that my bill details has now been upgraded to ebill for online and easy access. It shows a number which i am not an owner of. Infact i have last used airtel number 10 years ago. Every time i recieve this email as mentioned in the email i forward it [protected]@in. Airtel.com and every time they respond as follows

"this is with reference to your email expressing...
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bond1979
Jul 21, 2018
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airtel recharge unsuccessful every time

I have been trying to recharge my airtel prepaid [protected] but unsuccessful although everytime the amount has been debited from my account. The last transaction of Rs 249 is done today but it says the recharge was unsuccessful. The txn no is[protected]. I have complained this to 121 several times but there is no resolution. Please help ASAP. This has become really really frustrating now....
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shravan3187
from Mumbai, Maharashtra
Jul 20, 2018
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4g sim not delivered

Address: Hyderabad, Telangana, 500018

Hello team,

REG: Airtel 4G Sim not delivered issue

I have ordered free AIRTEL 4G prepaid SIM online .
I didn't received any sim but recieved message as DELIVERED AT YOUR PREMISES .
It happened twice in a week..
Even if I call back the number they are not responding.

What a great SERVICE.

Please resolve my problem ASAP

Thanking you
br...
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Satish A.M
Jul 19, 2018
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outgoing calls not happening in prepaid

Address: Bangalore, Karnataka, 560084

Hi,

Recently I migrated from post paid to prepaid. The connection is active since 16th and getting incoming calls. But I am not able to do 1st time recharge (FRC) and hence no out going calls or SMS. Tried to resolve the issue with Airtel customer care and Airtel out let. But they are not helpful and not even ready to help.
Request you to resolve the issue at the earliest.

Thanks and Regards,
Satish...
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ArnabRoy8927
from Nellore, Andhra Pradesh
Jul 18, 2018
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unable to send or receive any sms on new 4g sim.

Address: New Delhi, Delhi, 110025

I recently changed my old 3g sim to a new 4G nano sim with the same no. My aadhar verification was done and sim was provided from a local airtel store. After 24 hours the sim got activated and I was able to make and take calls. However the SMS services are not working. I am unable to send or receive any SMS on the number. My old sim was from Uttarakhand Roorkee, My new Sim is from Delhi. My aadhar card is from West Bengal. I don't think that...
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devang jhaveri
from Mumbai, Maharashtra
Jul 15, 2018
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auto activation of a definite time international roaming pack

I am.a postpaid connection. Before traveling abroad i purchased an international roaming pack with a fixed validity of 30 days. I was told it will last for 30 days from when I first reach outside India.

I paid for the pack in my last invoice. Again see similar charges . I am back in India n Airtel suto renewed my subscription without asking me.

I feel thoroughly cheated....
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Abdul Majeed PH
from Bengaluru, Karnataka
Jul 8, 2018
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pathetic service I've ever seen in my life ......

Address: 560045

Hi

im writing this mail regarding to the network issue, as ive already called to the customer care executive 3rd time even then my problem have not sorted yet

1. as i was using 3g hand set, so the 3g network is really pathetic than aircel at speed of 20 kbs ?? what is this. i ported my no from aircel to airtel thought that it provide the best network as it claim the fastest network. but to be honest the network...
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Pratik Rajwade
from Jabalpur, Madhya Pradesh
Jul 4, 2018
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money stuck in airtel payments bank

Sir,
I have some money in my airtel payments bank.
I want to pay with that money but every time i try to pay with airtel money or airtel onlins debit card transaction is declined and message appear as getaway error at bank or wallet.

I can only recharge (Which i don't want) with this money and no other use.

In other words my money has stuck on my airtel payments bank. It is attached to my mobile...
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R
ricbabe avenger
from Agra, Uttar Pradesh
Jun 17, 2018
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useless garbage telecom service of india

Address: West Singhbhum, Jharkhand, 833201
Website: www.airtel.in

Airtel is a very # useless network in india. It is a very fraudulent self benefiting company by luring us to pay for what they are not providing. The company is corrupt and money sucker. No improvement in network quality only increasing the amount of money. Very useless #s and very very useless poor garbage service.in jharkhand west singhbhum area it is providing very very garbage useless network. Its an india's useless garbage trash...
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A
anil02798
Jun 15, 2018
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new airtel broadband refund

Address: New Delhi, Delhi, 110034

Dear sir/ ma'am,

I have a complaint regarding my new connection of airtel cif no. 11179420. I apply for a new connection on 17 may 2018 and i paid rs. 5428 one time payment of 6 month of airtel but after 1 month my connection is still pending and because of delay i don't want any connection now, i want my money back, kindly refund my money back....
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Maitrik Vora (Max)
from Mumbai, Maharashtra
Jun 14, 2018
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wrongly charged without providing proper information and confirmation

Address: Mumbai City, Maharashtra, 400067

Im holding airtel number [protected] mumbai circle. I had activate 149/-international roaming pack from my airtel app. To my surprise after returning back i find whopping bill of 1970.18/-.
When inquired to 198 complaint number i get info that even one incoming call is to be received you are being charged for 1199/- + 649/- and 149/- (Actual activated).
If this was to be the case then why it is not clearly mentioned that if...
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Samiruddin Ahmed
from Bhubaneshwar, Odisha
Jun 11, 2018
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jyotish4u has been activated without my consent

My mobile no [protected] where joytish has been activate without my consent on 04/06/2018, i have requested to for deactivation, the airtel deactivated but the amt rs 35 not returened, inspite of that airtel again activated joytish 4you and again rs 35 deducted without my consent. Today the airtel again renewed joytish 4you and deducted amt rs 35 without my consent.
Now my question is that why are you cheating with my airtel balance...
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R
Ravipati Upendra
from Hyderabad, Telangana
Jun 9, 2018
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no signal problem

I was not getting any network. After trying the sim in different phones i realized problem is with sim card. I Called the customer care at 121, they advised me to change sim. I got the new sim and inserted it in the phone slot. I received the signal in 10 min and a msg stating "your services have been set. Please restart handset". After restarting i'm getting a "no service" message. What is the issue. Why do i have to keep running around...
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Shubham Balaji
from Hyderabad, Telangana
Jun 8, 2018
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my airtel app sucks

Address: Hyderabad, Andhra Pradesh
Website: Airtel

Ever since i bought a new 4g sim i haven't been able to make calls with it. I thought that's not too much of a issue, i'll contact customer support for some help but the app is so badly made that there is no avenue to submit a custom complaint. They have a few options and those are the only one's you can submit queries for them.
Their customer care number isn't too great either. An automated system that makes you run in circles. This...
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A
ackanth
from Bengaluru, Karnataka
May 29, 2018
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wrong billing - international roaming

Address: Bangalore, Karnataka, 560075

I travelled to the us on april 28th. During my travel i have picked up matrix card for my international calling. Airtel has activated international roaming - incoming calls free option with rs. 3999 as monthly charge.

Airtel has not notified me about activating the roaming charges on my account. Total bill amount came upto rs. 5.195.

From the time i have discovered about wrong charge, i have started calling...
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Subhankar_Mukherjee
from Gurgaon, Haryana
Jun 4, 2018
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at&t toll free not connecting

Hi,
I need to attend meetings regularly and I am not able make calls to AT &T toll free. It is saying you are not authorized to make this call. I have attended meeting from my number earlier. It is very annoying. Please resolve this soon. I have noticed tgat this happens while I am on 4G network. Whenever I downgraded to 3G or 2G, I am abke to make the call. Please fix this glitch....
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