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Updated: Sep 19, 2026
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Airtel reviews & complaints page 29

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S
Satish A.M
Jul 19, 2018
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outgoing calls not happening in prepaid

Address: Bangalore, Karnataka, 560084

Hi,

Recently I migrated from post paid to prepaid. The connection is active since 16th and getting incoming calls. But I am not able to do 1st time recharge (FRC) and hence no out going calls or SMS. Tried to resolve the issue with Airtel customer care and Airtel out let. But they are not helpful and not even ready to help.
Request you to resolve the issue at the earliest.

Thanks and Regards,
Satish...
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A
ArnabRoy8927
from Nellore, Andhra Pradesh
Jul 18, 2018
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unable to send or receive any sms on new 4g sim.

Address: New Delhi, Delhi, 110025

I recently changed my old 3g sim to a new 4G nano sim with the same no. My aadhar verification was done and sim was provided from a local airtel store. After 24 hours the sim got activated and I was able to make and take calls. However the SMS services are not working. I am unable to send or receive any SMS on the number. My old sim was from Uttarakhand Roorkee, My new Sim is from Delhi. My aadhar card is from West Bengal. I don't think that...
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devang jhaveri
from Mumbai, Maharashtra
Jul 15, 2018
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auto activation of a definite time international roaming pack

I am.a postpaid connection. Before traveling abroad i purchased an international roaming pack with a fixed validity of 30 days. I was told it will last for 30 days from when I first reach outside India.

I paid for the pack in my last invoice. Again see similar charges . I am back in India n Airtel suto renewed my subscription without asking me.

I feel thoroughly cheated....
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A
Abdul Majeed PH
from Bengaluru, Karnataka
Jul 8, 2018
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pathetic service I've ever seen in my life ......

Address: 560045

Hi

im writing this mail regarding to the network issue, as ive already called to the customer care executive 3rd time even then my problem have not sorted yet

1. as i was using 3g hand set, so the 3g network is really pathetic than aircel at speed of 20 kbs ?? what is this. i ported my no from aircel to airtel thought that it provide the best network as it claim the fastest network. but to be honest the network...
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Pratik Rajwade
from Jabalpur, Madhya Pradesh
Jul 4, 2018
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money stuck in airtel payments bank

Sir,
I have some money in my airtel payments bank.
I want to pay with that money but every time i try to pay with airtel money or airtel onlins debit card transaction is declined and message appear as getaway error at bank or wallet.

I can only recharge (Which i don't want) with this money and no other use.

In other words my money has stuck on my airtel payments bank. It is attached to my mobile...
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R
ricbabe avenger
from Agra, Uttar Pradesh
Jun 17, 2018
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useless garbage telecom service of india

Address: West Singhbhum, Jharkhand, 833201
Website: www.airtel.in

Airtel is a very # useless network in india. It is a very fraudulent self benefiting company by luring us to pay for what they are not providing. The company is corrupt and money sucker. No improvement in network quality only increasing the amount of money. Very useless #s and very very useless poor garbage service.in jharkhand west singhbhum area it is providing very very garbage useless network. Its an india's useless garbage trash...
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anil02798
Jun 15, 2018
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new airtel broadband refund

Address: New Delhi, Delhi, 110034

Dear sir/ ma'am,

I have a complaint regarding my new connection of airtel cif no. 11179420. I apply for a new connection on 17 may 2018 and i paid rs. 5428 one time payment of 6 month of airtel but after 1 month my connection is still pending and because of delay i don't want any connection now, i want my money back, kindly refund my money back....
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Maitrik Vora (Max)
from Mumbai, Maharashtra
Jun 14, 2018
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wrongly charged without providing proper information and confirmation

Address: Mumbai City, Maharashtra, 400067

Im holding airtel number [protected] mumbai circle. I had activate 149/-international roaming pack from my airtel app. To my surprise after returning back i find whopping bill of 1970.18/-.
When inquired to 198 complaint number i get info that even one incoming call is to be received you are being charged for 1199/- + 649/- and 149/- (Actual activated).
If this was to be the case then why it is not clearly mentioned that if...
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Samiruddin Ahmed
from Bhubaneshwar, Odisha
Jun 11, 2018
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jyotish4u has been activated without my consent

My mobile no [protected] where joytish has been activate without my consent on 04/06/2018, i have requested to for deactivation, the airtel deactivated but the amt rs 35 not returened, inspite of that airtel again activated joytish 4you and again rs 35 deducted without my consent. Today the airtel again renewed joytish 4you and deducted amt rs 35 without my consent.
Now my question is that why are you cheating with my airtel balance...
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R
Ravipati Upendra
from Hyderabad, Telangana
Jun 9, 2018
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no signal problem

I was not getting any network. After trying the sim in different phones i realized problem is with sim card. I Called the customer care at 121, they advised me to change sim. I got the new sim and inserted it in the phone slot. I received the signal in 10 min and a msg stating "your services have been set. Please restart handset". After restarting i'm getting a "no service" message. What is the issue. Why do i have to keep running around...
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Shubham Balaji
from Hyderabad, Telangana
Jun 8, 2018
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my airtel app sucks

Address: Hyderabad, Andhra Pradesh
Website: Airtel

Ever since i bought a new 4g sim i haven't been able to make calls with it. I thought that's not too much of a issue, i'll contact customer support for some help but the app is so badly made that there is no avenue to submit a custom complaint. They have a few options and those are the only one's you can submit queries for them.
Their customer care number isn't too great either. An automated system that makes you run in circles. This...
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A
ackanth
from Bengaluru, Karnataka
May 29, 2018
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wrong billing - international roaming

Address: Bangalore, Karnataka, 560075

I travelled to the us on april 28th. During my travel i have picked up matrix card for my international calling. Airtel has activated international roaming - incoming calls free option with rs. 3999 as monthly charge.

Airtel has not notified me about activating the roaming charges on my account. Total bill amount came upto rs. 5.195.

From the time i have discovered about wrong charge, i have started calling...
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Subhankar_Mukherjee
from Gurgaon, Haryana
Jun 4, 2018
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at&t toll free not connecting

Hi,
I need to attend meetings regularly and I am not able make calls to AT &T toll free. It is saying you are not authorized to make this call. I have attended meeting from my number earlier. It is very annoying. Please resolve this soon. I have noticed tgat this happens while I am on 4G network. Whenever I downgraded to 3G or 2G, I am abke to make the call. Please fix this glitch....
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A
anil02798
May 24, 2018
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new airtel broadband

Address: New Delhi, Delhi, 110034
Website: www.airtel.in

Dear Sir,
A airtel Agent mobile number [protected] is take document and Payment of Rs. 5428 in a link provided by him. but after this he is not ansewring my call and no connection is installed on my place what should i do?
i call to airtel he said there is no space in your area to install new connection. please revert me as soon as posible....
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J
Jino SK
from New Delhi, Delhi
May 24, 2018
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calls not connecting to 1860 numbers

Address: Kolkata, West Bengal, 700022

This is getting ridiculous. Every time i call a 1860 number from my number [protected] i keep getting a few beeps and the call gets disconnected. The issue persists over multiple handsets. On calling the customer care the standard response is that it will be resolved in 48 hours or that it will work after restarting the phone which hasn't worked. Not great customer service. If a resolution is not provided i will be forced to change subscribers....
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John Suantak
from Imphal, Manipur
May 24, 2018
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outgoing call stopped due to non payments

Address: 781125

I am using prepaid mobile [protected].. on 22nd may 2018 it says outgoing facility to this number has stop due to non payments... Actually i don't have due loan or anythng but it jus says it stop the service... This is very pathetic.. i can't even call the customer care again.. Also the next day i tried recharging the balance hoping it will work but that doesn't work too... And the internet service is also banned again... What shall I really...
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Nagesh Pammi
from Pune, Maharashtra
May 22, 2018
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broadband issue not resolved and service tickets closed without resolution

Address: 560008

Issue
*
My airtel broadband loses connection everyday for few minutes. Most of the times during prime time (Morning around 9 am). As an example, on may 21, it was down for few minutes at 11:34 am, 11:41 am, 8:50 pm, and 9:28 pm.

Complained and they promise a time wherein they never turn up. Escalated to appellate team in airtel per their customer care recommendation. I do not see any ownership and no updates if...
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M
Manpreet Singh Sandhu
from Nahan, Himachal Pradesh
May 15, 2018
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re issue my old number

Address: Tarn Taran, Punjab, 143412
Website: [email protected]

Dear sir,
My airtel old number [protected]. I have visit out of country then my this number close & reissue another person by airtel company. My all bank, id & aadhar card link this number. Kindly resolve my issue. How to recover this number. I'am facing many problem for close my number without my consent.. I'am facing many problem for close my number without my consent. Then...
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H
HonestIndianGuy
from Noida, Uttar Pradesh
May 8, 2018
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charges for 1860- series - false marketing of unlimited calling plans

I am being charged for calling 1860 series numbers in-spite of having a unlimited local and std calling plan.

On reaching out to airtel i was told that these are special numbers and you will be charged inspite of having a unlimited calling plan.

Email from airtel below -

Dear ashwini sukhwani,

Greetings from airtel!

This is in reference to your email regarding balance...
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abhishek koudgaon
from Bengaluru, Karnataka
May 5, 2018
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recharge refund, double recharge

Address: 562101

I have recharged my no with 399. Previously i had recharged with 499 around ten days back. So as my previous recharge (499) is still active. The recharge which i did today is not reflecting. So i request you to refund the amount as it is not useful to me transid[protected]. Recharge done on 5/05/2018
Please undo the second recharge and refund my money. The payment is done through airtel app....
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