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Amazon India Complaints & Reviews

www.amazon.in

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Updated: May 11, 2026

Complaints 20358

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1485

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18873

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 7

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I, VIPIN KUMAR, from KOZHIKODE, KERALA, lodged a prepaid order (Order ID: 404‑1173811‑9257157) for a Motorola Razr 60 Ultra (₹99, 000) on 16 June 2025 via Amazon India, sold by Darshita Electronics. Despite “out for delivery” status on 20 June, no delivery attempt was made, yet the order was falsely marked “Customer rejected delivery.” After repeated assurances of a re‑delivery on 21 June, Amazon subsequently...

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Hi,
I had placed an order (Order #[protected] for "Sound Tech 950 Mbps USB WiFi dapter Wireless Network Receiver Dongle for Laptop Desktop Support Windows XP/7/8/10 nd MAC OS" for which I made online payment.
I have not received the item so far. However in Amazon App status of above order shows as "Delivered 21 June" with the remark "Package was handed directly to a security guard".br...

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I ordered a Native M1 Air Purifier from Amazon India. The first unit was damaged, so I requested a replacement. The replacement came but had missing components. Now I’m being made to return the item again, and Amazon says the process will take 16 days, with a refund only after another 10–15 days.

Meanwhile, I had returned my old working purifier, trusting that the new one would be fine. Now I’m left with no purifier at...

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Address: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad Hyderabad Distric

Website: www.amazon.in

Respected Jeff Bezos Sir And The Amazon.in Customer Care Team,

I hope you are well. I am writing to inform you that I have received the wrong product in my order [Order Number :[protected]], which was placed on [Order Date :- 10th May 2025]. Instead of the [correct product :- Patriot Memory 16GB (2x8GB) Viper III DDR3 1866MHz (PC3 15000) CL10 Desktop Memory with Black Mamba Heatsink PV316G186C0K [https://amzn.in/d/bMxj4sF],...

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12 June 2025
+91 [protected]
My name is Vedant, I have done the payment of 10514rupees on 12 June on 7:46am, the payment is showing successful but the issue is that payment is deducted from my UPI and its successful but the delivery boy said that payment you have is not showing on our application so I done payment again on 2:51pm to the delivery boy, now the problem is that payment I have done on 7:46am this payment is not refunded...

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Address: Amazon chennai phone 04446123444

I received a parcel ordered on amazon delivered by delivery boy on 16-06-25 at my residence at Chennai, Tracking ID[protected], He made a call to me as i was at office and asked me to pay Rs 623 by link sent in whatsapp. I have paid by UPI.Also he collected cash payment of Rs 623 from my wife. After knowing this When we asked to return for cash, he informed he has closed manually and UPI payment will be returned to my bank account.But when...

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Address: Not known

Your Return Instructions
Additional Instructions for mailing your package
* Securely package your return to avoid damage during shipping. If possible use the original packaging.
Your return pick-up is scheduled for: Friday, 6 Jun, 2025, 07:00 - 22:00 The phone number we've given to the carrier for this pick-up is [protected]

Pickup Address
Rudolph Fernandes
201 Kotecha Apartment C H S...

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I purchase a Almonard pedastal fan via Amazon last month. Fan is not working. Please replace the fan immediately.
I call customer care and replacement order. But no one came to collect fan in my house. So please return the fan and replacement or refund the money as early as possible
Thanking you
Dr Subramanian A H Alakkattu madam Thalayazham Vaikom pun 686607
Ph [protected]...

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Be careful while placing your orders on amazon India seller
BENEDICTIONS IN.

He does not respond to queries. The product information is inadequate.
Raising concern to Amazon does not help. The folks on chat give stupid scripted responses.
This seller is a scammer. He does not provide answers to your queries....

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Website: www.amazon.in

I placed an order on Amazon around 20 or 21 May 2024. On 22 May, I received a delivery message saying my order was delivered to "receptionist", but I never got the product.

I immediately contacted Amazon customer service. The executive said to wait 2 days and also connected me with the delivery agent. That delivery boy rudely told me that he handed the product to someone named "Neetu", but my name is Sangmitra,...

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Address: India

Website: www.amazon.in

I have purchased SHARUJA 2000 ml Airtight Fridge Storage Container from Amazon on 5 May 2025. They have send only 1000 ml container. On returning they have not refunded the amount (Rs 270) on the contrary they want the enquire that I have returned the different product. See details in video of chat....

+1 videos

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I m Renuka
I received a wrong product from Amazon and returned it the very next day. After waiting over 10 days without receiving my refund, I contacted customer support on May 15. I was assured the issue would be resolved by May 25, but nothing happened.

On May 27, I called again and was connected to the finance team. The representative claimed the item came from a "north side" location and said they couldn't process...

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Hello
I've purchased this laptop from amazon on 14th may 2025
order number:[protected]
the order delivered on 16 may 2025 and the shipping box was damaged and delivery person was in hurry and left soon after delivering the parcel. as I opened the parcel and checked all item this laptop I received was not working so I complaint about this and amazon said to connect with Dell, they can't help in this matter. so I...

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Address: Chennai

My ordered product suppose to delivered on Saturday and based on my availability on delivery address and order my new smart phone. first time i git msg saying -the delivery person unable to contact you post sowing out of delivery in Amazon App. due to that i have cancelled the product and cancelled other accessories also which was for my smart phone.

Next week also i order based on may availability at my home and the same think...

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I have a return approved and it's not being picked up, it has already been 10 days, I am providing order number for reference:
[protected]

Amazon India customer support has been notified about the posted complaint.

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Respected sir,
My name is Dr Darshan J Gandhi, . I have been regular customer of amazon for 10 yrs.
I have ordered on 28th April 5 pc parts. One package gigabyte 3 in 1 was expected to be delivered on 1st may in which I was expecting 1 gigabyte motherboard, 1 SSD card and 1 XPG ram.
Out of that 1 order having name "XPG ADATA XPG Gammix D30 DDR4 16GB (1x16GB) 3200MHz U-DIMM Desktop Memory RAM- AX4U3200316G16A-SR30, "br...

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Address: Captain chuttan lal meena colony near yadav petrol pump, rajgarh road, alwar, rajasthan, 301001

I am writing this with extreme frustration, disappointment, and a sense of helplessness due to the repeated negligence shown by Amazon in fulfilling my orders. Despite being a long-standing and loyal customer who has spent lakhs of rupees on your platform over the years, the treatment I have received over the past 25 days has been nothing short of harassment—both mental and physical.
Let me take you through the detailed chronology...

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Ordered 14th may and delivered 15th may. Same day within hour checked this was registered on april itself. Amazon told, they will work with internal team and informed me to check on 20th. on 20th, they told they will return pickup on 20th, but not happened. Again they told 21st when checking 20th.

Now an automated call came and it itself rescheduled tomorrow. Keeps on checking with them, but nothing is working, All screenshots and videos are attached.

+2 videos

Amazon India customer support has been notified about the posted complaint.

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I am extremely disappointed with the handling of my return and refund for order #[protected].

I received a product with a serial number mismatch — the serial number on the delivered item did not match the one listed in the order. I promptly contacted customer support, shared all required images and the bill, and your team acknowledged the issue. Based on that, a return was approved, and the product was picked...

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I placed an order for the Resonate WiFi UPS through Amazon, but the bridge cable was missing from the package. As a result, Amazon raised a return request on May 5th. However, the pickup status in the Amazon app shows "Will be scheduled by carrier", which in this case is Delhivery—but there's been no progress.

The item was supposed to be picked up within 3 days as per Amazon's policy, but no one has contacted me or attempted...

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