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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Jul 10, 2026

Complaints 20366

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1487

Unresolved

18879

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 7

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I ordered 8kg of dog food on Amazon and paid ₹2985 via cash on delivery. However, I only received a 1.3kg pack. I immediately raised the issue through the app, but haven’t received proper help or resolution. This is clearly unfair and misleading. I request an immediate refund or correct product delivery.

Order ID:[protected]
Date of Delivery:[protected]...

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Address: Farrukh Nagar, Gururam,Haryana,122056

Account to your expected date my should be delivered to me on[protected] but not delivered yet, i haven't received any call neither from your side nor from you your delivery man, even your dashboard doesn't the delivery man numbers, i need your team to connect with me on [protected] and resolve this as soon as possible, because i had paid for order

if i does not received any detail reason about this i will go for legal action....

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There was an issue on the mother board of the TV which was recognised by the service person and didn't check the other issues when complained in the consumer court complaint number is 72679 after replacing the mother board the TV is not working because the service person said the light of the TV is fused but he refused to change it which is under warranty and can be claimed.Now, I kindly request to change the parts of the TV which are the...

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Am writing to bring to your attention an issue regarding a recent return request associated with my order (Order ID:[protected].

I had initiated a return for the said order, and the return pickup was successfully completed by your courier partner. However, the status on the Amazon application incorrectly reflects that the pickup was rejected.

Following this discrepancy, I raised a complaint through...

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I, VIPIN KUMAR, from KOZHIKODE, KERALA, lodged a prepaid order (Order ID: 404‑1173811‑9257157) for a Motorola Razr 60 Ultra (₹99, 000) on 16 June 2025 via Amazon India, sold by Darshita Electronics. Despite “out for delivery” status on 20 June, no delivery attempt was made, yet the order was falsely marked “Customer rejected delivery.” After repeated assurances of a re‑delivery on 21 June, Amazon subsequently...

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Hi,
I had placed an order (Order #[protected] for "Sound Tech 950 Mbps USB WiFi dapter Wireless Network Receiver Dongle for Laptop Desktop Support Windows XP/7/8/10 nd MAC OS" for which I made online payment.
I have not received the item so far. However in Amazon App status of above order shows as "Delivered 21 June" with the remark "Package was handed directly to a security guard".br...

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I ordered a Native M1 Air Purifier from Amazon India. The first unit was damaged, so I requested a replacement. The replacement came but had missing components. Now I’m being made to return the item again, and Amazon says the process will take 16 days, with a refund only after another 10–15 days.

Meanwhile, I had returned my old working purifier, trusting that the new one would be fine. Now I’m left with no purifier at...

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Address: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad Hyderabad Distric

Website: www.amazon.in

Respected Jeff Bezos Sir And The Amazon.in Customer Care Team,

I hope you are well. I am writing to inform you that I have received the wrong product in my order [Order Number :[protected]], which was placed on [Order Date :- 10th May 2025]. Instead of the [correct product :- Patriot Memory 16GB (2x8GB) Viper III DDR3 1866MHz (PC3 15000) CL10 Desktop Memory with Black Mamba Heatsink PV316G186C0K [https://amzn.in/d/bMxj4sF],...

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12 June 2025
+91 [protected]
My name is Vedant, I have done the payment of 10514rupees on 12 June on 7:46am, the payment is showing successful but the issue is that payment is deducted from my UPI and its successful but the delivery boy said that payment you have is not showing on our application so I done payment again on 2:51pm to the delivery boy, now the problem is that payment I have done on 7:46am this payment is not refunded...

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Address: Amazon chennai phone 04446123444

I received a parcel ordered on amazon delivered by delivery boy on 16-06-25 at my residence at Chennai, Tracking ID[protected], He made a call to me as i was at office and asked me to pay Rs 623 by link sent in whatsapp. I have paid by UPI.Also he collected cash payment of Rs 623 from my wife. After knowing this When we asked to return for cash, he informed he has closed manually and UPI payment will be returned to my bank account.But when...

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Address: Not known

Your Return Instructions
Additional Instructions for mailing your package
* Securely package your return to avoid damage during shipping. If possible use the original packaging.
Your return pick-up is scheduled for: Friday, 6 Jun, 2025, 07:00 - 22:00 The phone number we've given to the carrier for this pick-up is [protected]

Pickup Address
Rudolph Fernandes
201 Kotecha Apartment C H S...

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I purchase a Almonard pedastal fan via Amazon last month. Fan is not working. Please replace the fan immediately.
I call customer care and replacement order. But no one came to collect fan in my house. So please return the fan and replacement or refund the money as early as possible
Thanking you
Dr Subramanian A H Alakkattu madam Thalayazham Vaikom pun 686607
Ph [protected]...

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Be careful while placing your orders on amazon India seller
BENEDICTIONS IN.

He does not respond to queries. The product information is inadequate.
Raising concern to Amazon does not help. The folks on chat give stupid scripted responses.
This seller is a scammer. He does not provide answers to your queries....

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Website: www.amazon.in

I placed an order on Amazon around 20 or 21 May 2024. On 22 May, I received a delivery message saying my order was delivered to "receptionist", but I never got the product.

I immediately contacted Amazon customer service. The executive said to wait 2 days and also connected me with the delivery agent. That delivery boy rudely told me that he handed the product to someone named "Neetu", but my name is Sangmitra,...

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Address: Captain chuttan lal meena colony near yadav petrol pump, rajgarh road, alwar, rajasthan, 301001

I am writing this with extreme frustration, disappointment, and a sense of helplessness due to the repeated negligence shown by Amazon in fulfilling my orders. Despite being a long-standing and loyal customer who has spent lakhs of rupees on your platform over the years, the treatment I have received over the past 25 days has been nothing short of harassment—both mental and physical.
Let me take you through the detailed chronology...

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I am extremely disappointed with the handling of my return and refund for order #[protected].

I received a product with a serial number mismatch — the serial number on the delivered item did not match the one listed in the order. I promptly contacted customer support, shared all required images and the bill, and your team acknowledged the issue. Based on that, a return was approved, and the product was picked...

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I placed an order for the Resonate WiFi UPS through Amazon, but the bridge cable was missing from the package. As a result, Amazon raised a return request on May 5th. However, the pickup status in the Amazon app shows "Will be scheduled by carrier", which in this case is Delhivery—but there's been no progress.

The item was supposed to be picked up within 3 days as per Amazon's policy, but no one has contacted me or attempted...

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Website: www.amazon.in

I bought borsche vacuum cleaner through Amazon, the product is not working in wet mode
Despite multiple attempts they are saying the product is non refundable
So kindly let us know what to do further....

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I was promised that the product would be delivered by Saturday with my Prime membership, but it still hasn't arrived. The delivery was rescheduled for the next day at 12 PM, yet it remains undelivered, and now the day is nearly over. What’s the point of having a membership and placing an order if it doesn’t arrive on time? Every time I contact customer service, they make false promises, claiming it will be delivered within...

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We have received wrong product and when we have raised return request delivery boy not accepting the product and said that kindly remove the image of the product with the help of customer care so kindly remove the image of the original product from my Details of the products as:

Order number:[protected]
Order date[protected]...

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Recent comments

Maine puma basket ball shoes emi pr kareeb 9000 me order kiya. Or pink color hone ke karan return kiya. Amazon ne wo accept kiya or step by step use accept krte hue last me destination par pahuncha. P...

Paras bhai,

Amazon bohot gatiya company h, mene bhi ek cooling pad liya tha par unhone sasta wala pakda diya mehange wale ke price mein air phir return bhi ni liya. Ab wohi use kara hu...

My complaint isn't resolved. Amazon kept my item and refund too. Either get my refund or my item back.