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Amazon India Customer Care
Amazon India
Customer satisfaction rating: 6%
Submit a Complaint
14407
COMPLAINTS

Amazon India Customer Care

Amazon India

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Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500032

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1748
down
771
+91 80 4197 0000  [Bangalore]
up
711
down
367
up
477
down
293

Additional info

Bangalore

2nd Floor, Safina Towers, Opposite J.P. Techno Park, No.3, Ali Asker Road, Bangalore, Karnataka 560052

Tel: +91 80 4197 0000



Chennai

Address: #40,3rd Floor, SP Infocity, MGR Salai, Perungudi, Kandanchavady, Chennai, Tamil Nadu 600096

View More Information...

Customer satisfaction rating
6%
Complaints
14407
Pending
0
Resolved
810
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Amazon India related photos (9572)

Amazon India Complaints & Reviews

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Amazon India — Samsung m31 smartphone

 Kulbhushan Patil on Jul 23, 2020
Order smartphone waiting for delivery since 11 july. Call to customer care but not received delivery on till16th july asked...
Complaint category Mobile Handsets

Amazon India — Unauthorized debit card charges

 Arvind Srikanth on Jul 23, 2020
I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction...
Complaint category Unauthorized charges

 Mahendra Vanasetti on Jul 23, 2020
Upi transaction failed but i didn't get refund till now


UPI transaction failed

Complaint Status


[Jul 23, 2020] Amazon India customer support has been notified about the posted complaint.
Updated by Mahendra Vanasetti Jul 23, 2020
UPI transaction failed but I didn't get refund till now

Complaint comments  Add a commentComplaint category Banks

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     Nabiya on Jul 23, 2020
    I ordered scb derma roller.
    Order#[protected].
    I have got a broken item, and the item is not of the company which i ordered.
    This item is not returnable.
    But i did not received what i had ordered.
    The company is different and the item is also broken.
    Kindly exchange this with what i ordered.


    broken item and the product of another company is delivered on

    Complaint Status


    [Jul 23, 2020] Amazon India customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Health & Beauty

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       Negley on Jul 22, 2020
      On 7/17/2020 an unauthorized purchase was posted to my credit card account referenced above. The purchase was not made by myself and requesting a refund for this $13.93 unauthorized purchase.
      Complaint comments  Add a commentComplaint category Unauthorized charges

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        Amazon India — Order not delivered

         Chandrakintala on Jul 22, 2020
        My order no 402-[protected] and track Id no[protected]
        Above order not delivered but status is show the delivered...
        Complaint category Online Shopping

        Amazon India — Rude Behaviour of Delivery Boy in Kerala

         Joemon Johny on Jul 22, 2020
        I ordered a Redmi phone in a EMI payment option (order #[protected].
        Item delivery was on expected date ie...
        Complaint category Employees

        Amazon India — amount paid but book not delivered even after 2 weeks

         SOUMYA 1970 on Jul 22, 2020
        I have made full payment of rs 455.00 online for the book, icse physics - 6, 2019 ed., viva education on 18 june 2020. The...
        Complaint category Online Shopping

         Pavan P M on Jul 22, 2020
        I cancelled order on 5 july and i got a mail refund initiated on 8 july but till now i did not get any refund


        oneplus y 32 inch tv

        Complaint Status


        [Jul 22, 2020] Amazon India customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Banks

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          Amazon India — company took my 720 rs and closed my account permanent

           Manisha9911 on Jul 22, 2020
          As you can see amazon finally becomes what they wanted to be. Taking customer money without giving services, closing their...
          Complaint category Online Shopping

           pankaj25384 on Jul 22, 2020
          I ordererd for iball decibel bt headset in the month of may. It stopped working in june. I went to the service center and they found that there is no serial number on the product. It's not even there in the invoice. Complaint no. [protected] was raised on 2nd june. But there is no resolution given even after 20 days.

          Complaint Status


          [Jul 22, 2020] Amazon India customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category Computer Hardware

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            Amazon India — bean bag and liberty sleeper

             Mandeep Gera on Jul 22, 2020
            I had purchased bean bag and i received it without beans, second order was for liberty sleepers, both the times my experience...
            Complaint category Other

            Amazon India — boat rockerz 235 z fast charging wireless bluetooth of boat brand from amazon (amazon.in) with warranty of 1 year.

             ganesh bhagwan khade on Jul 22, 2020
            I had purchased a new headphones (Boat rockerz 235z fast charging wireless blutooth of boat brand from amazon (Amazon.in)...
            Complaint category Electronics & Appliances

             Ajay_gupta23 on Jul 22, 2020
            I have ordered a product of rs.150. Please refund my money asap

            Complaint Status


            [Jul 22, 2020] Amazon India customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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               Ajay_gupta23 on Jul 22, 2020
              I have ordered a product of rs.188 from amazon. Please refund my money as soon as possible

              Complaint Status


              [Jul 22, 2020] Amazon India customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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                Amazon India — Fraud : Unknown purchases using my Debit Card

                 Darayus on Jul 21, 2020
                In the process of online KYC Verification by PayTm, I observed that my Debit Card was fraudulently used by the Verifier to...
                Complaint category Other

                Amazon India — Car cover regarding

                 VIJAYAKUMAR . P on Jul 21, 2020
                I bought Fiat Punto Evo car body cover on 30-May-2020. but now cover was fully damaged and spoiled. Really i fed up in this...
                Complaint category Cars, Parts & Vehicles

                 [email protected] on Jul 21, 2020
                On 09, July 2020, I bought a product from Amazon for RS. 13999 with bank reference ID[protected] but transaction failed and the amount is deducted from my bank account. I have not received my money back yet from Amazon.


                Amount deducted from my bank account but transaction failed

                Complaint Status


                [Jul 22, 2020] Amazon India customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Online Shopping

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                  I want to submit Complaint Positive Review Neutral Comment
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                   varsh9090 on Jul 21, 2020
                  I have return the ordrer and the courier boy come and check the order with the image in his phone and he picked up. But now company is denieng to refund the amount.

                  Complaint Status


                  [Jul 21, 2020] Amazon India customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Online Shopping

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                    Amazon India — closed my account without informing me.

                     Manisha9911 on Jul 21, 2020
                    I would like to inform you that amazon.in has closed my account for no reasons. All they have mentioning while i try to login...
                    Complaint category Online Shopping

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