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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Apr 4, 2026

Complaints 20353

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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 7

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Address: Amazon chennai phone 04446123444

I received a parcel ordered on amazon delivered by delivery boy on 16-06-25 at my residence at Chennai, Tracking ID[protected], He made a call to me as i was at office and asked me to pay Rs 623 by link sent in whatsapp. I have paid by UPI.Also he collected cash payment of Rs 623 from my wife. After knowing this When we asked to return for cash, he informed he has closed manually and UPI payment will be returned to my bank account.But when...

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Address: Not known

Your Return Instructions
Additional Instructions for mailing your package
* Securely package your return to avoid damage during shipping. If possible use the original packaging.
Your return pick-up is scheduled for: Friday, 6 Jun, 2025, 07:00 - 22:00 The phone number we've given to the carrier for this pick-up is [protected]

Pickup Address
Rudolph Fernandes
201 Kotecha Apartment C H S...

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I purchase a Almonard pedastal fan via Amazon last month. Fan is not working. Please replace the fan immediately.
I call customer care and replacement order. But no one came to collect fan in my house. So please return the fan and replacement or refund the money as early as possible
Thanking you
Dr Subramanian A H Alakkattu madam Thalayazham Vaikom pun 686607
Ph [protected]...

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Be careful while placing your orders on amazon India seller
BENEDICTIONS IN.

He does not respond to queries. The product information is inadequate.
Raising concern to Amazon does not help. The folks on chat give stupid scripted responses.
This seller is a scammer. He does not provide answers to your queries....

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Website: www.amazon.in

I placed an order on Amazon around 20 or 21 May 2024. On 22 May, I received a delivery message saying my order was delivered to "receptionist", but I never got the product.

I immediately contacted Amazon customer service. The executive said to wait 2 days and also connected me with the delivery agent. That delivery boy rudely told me that he handed the product to someone named "Neetu", but my name is Sangmitra,...

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Address: India

Website: www.amazon.in

I have purchased SHARUJA 2000 ml Airtight Fridge Storage Container from Amazon on 5 May 2025. They have send only 1000 ml container. On returning they have not refunded the amount (Rs 270) on the contrary they want the enquire that I have returned the different product. See details in video of chat....

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I m Renuka
I received a wrong product from Amazon and returned it the very next day. After waiting over 10 days without receiving my refund, I contacted customer support on May 15. I was assured the issue would be resolved by May 25, but nothing happened.

On May 27, I called again and was connected to the finance team. The representative claimed the item came from a "north side" location and said they couldn't process...

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Hello
I've purchased this laptop from amazon on 14th may 2025
order number:[protected]
the order delivered on 16 may 2025 and the shipping box was damaged and delivery person was in hurry and left soon after delivering the parcel. as I opened the parcel and checked all item this laptop I received was not working so I complaint about this and amazon said to connect with Dell, they can't help in this matter. so I...

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Address: Chennai

My ordered product suppose to delivered on Saturday and based on my availability on delivery address and order my new smart phone. first time i git msg saying -the delivery person unable to contact you post sowing out of delivery in Amazon App. due to that i have cancelled the product and cancelled other accessories also which was for my smart phone.

Next week also i order based on may availability at my home and the same think...

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I have a return approved and it's not being picked up, it has already been 10 days, I am providing order number for reference:
[protected]

Amazon India customer support has been notified about the posted complaint.

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Respected sir,
My name is Dr Darshan J Gandhi, . I have been regular customer of amazon for 10 yrs.
I have ordered on 28th April 5 pc parts. One package gigabyte 3 in 1 was expected to be delivered on 1st may in which I was expecting 1 gigabyte motherboard, 1 SSD card and 1 XPG ram.
Out of that 1 order having name "XPG ADATA XPG Gammix D30 DDR4 16GB (1x16GB) 3200MHz U-DIMM Desktop Memory RAM- AX4U3200316G16A-SR30, "br...

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Address: Captain chuttan lal meena colony near yadav petrol pump, rajgarh road, alwar, rajasthan, 301001

I am writing this with extreme frustration, disappointment, and a sense of helplessness due to the repeated negligence shown by Amazon in fulfilling my orders. Despite being a long-standing and loyal customer who has spent lakhs of rupees on your platform over the years, the treatment I have received over the past 25 days has been nothing short of harassment—both mental and physical.
Let me take you through the detailed chronology...

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Ordered 14th may and delivered 15th may. Same day within hour checked this was registered on april itself. Amazon told, they will work with internal team and informed me to check on 20th. on 20th, they told they will return pickup on 20th, but not happened. Again they told 21st when checking 20th.

Now an automated call came and it itself rescheduled tomorrow. Keeps on checking with them, but nothing is working, All screenshots...

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I am extremely disappointed with the handling of my return and refund for order #[protected].

I received a product with a serial number mismatch — the serial number on the delivered item did not match the one listed in the order. I promptly contacted customer support, shared all required images and the bill, and your team acknowledged the issue. Based on that, a return was approved, and the product was picked...

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I placed an order for the Resonate WiFi UPS through Amazon, but the bridge cable was missing from the package. As a result, Amazon raised a return request on May 5th. However, the pickup status in the Amazon app shows "Will be scheduled by carrier", which in this case is Delhiveryâ€”but there's been no progress.

The item was supposed to be picked up within 3 days as per Amazon's policy, but no one has contacted me or attempted...

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I, Dr. Pooja G. Koppa, submit this complaint against Amazon India for deficiency in service and unfair trade practice as follows:
On 09/05/2025, I received a laptop of a different model with inferior specifications, which is not as per the contract of sale. This constitutes a clear case of delivery of wrong product and deficiency in service. I immediately contacted Amazon customer care and explained the issue, attaching photos and...

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Address: Dindigul

I purchased a TV for â‚¹15, 500 from Amazon, trusting their claim of free installation. However, the technician who came to my house insisted on installing a wall mount, stating that only they could do it, or else the warranty from Amazon would be void. He charged â‚¹4, 000 for the wall mount installation, claiming it included the service and the product. When I argued, he threatened that the warranty would not apply. I have proof of the payment. Spending an extra â‚¹4, 000 for installation and warranty on a â‚¹15, 500 TV is outrageous and deceptive! This is a scam by Amazon. I urge everyone to avoid buying from them. I demand justice! #AmazonFraud #ConsumerComplaint

Order placed
Order number
9 May 2025
[protected]

Amazon India customer support has been notified about the posted complaint.

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Website: www.amazon.in

I bought borsche vacuum cleaner through Amazon, the product is not working in wet mode
Despite multiple attempts they are saying the product is non refundable
So kindly let us know what to do further....

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Hello, iam writing to file a complant regarding the item i had purchased feblich portable camping stove with carrying case... Order id:[protected] online via amazon.in for RS.1649. order placed: 24 December 2024. But received broken case and not functioning the lock and unlock knob. Return and refund is not accepted and Amazon hidden my order details and I can't find the order on Amazon site. Customer service argue me like that the...

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Address: Gurgaon India

Website: Amazon.in

I had orderred for samsung galaxy buds 3 pro from amazon, i received an empty box
After returning the empty parcel amazon did not refund my money and i stand with nothing now paying emi for the product every month...

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