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Andhra Bank Complaints & Reviews

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Updated: Feb 17, 2024
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Andhra Bank reviews & complaints page 40

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V
vinod28885
from Bengaluru, Karnataka
Feb 13, 2018
Resolved
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Address: Hyderabad, Andhra Pradesh
Website: www.onlineandhrabank.in

I did an imps transaction from online yesterday. The transaction status changed to "suspect" without any messages.
The amount is not credited to target account (Hdfc).
The worst part is i have tried dialing all the numbers i can from my phone. But i am getting the message "the number dialed is currently busy"... So irritating. Is this way a psu bank work? I sent a mail to so called service desk ([protected]@andhrabank.co.in). But again no response.
Why should i keep chasing the bank numbers to get my amount back. Hdfc / icici are far better than these psu banks. Definitely i am going to close all my accounts with the bank asap.

Contact email: [protected]@gmail.com
Mar 22, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact number and account number to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Feb 14, 2018
Updated by vinod28885
Hi Team,

Thanks for the response. My contact number is [protected] and my email id is [protected]@gmail.com. I would like to share you the account details when you call me again.
Verified Support
Feb 18, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting for your 10 digit contact number and your transaction details which includes transaction date, transaction id and your account number to assist you further with regards to complaint raised by you.

Regards,
Andhra Bank Customer Service
I am irritating because of your service. Today i paid amount but it wen into suspect transacion i don't know when it give refund to my amount
@Andhra bank:

I have made an important transaction through NEFT and the transaction status showing as "SUSPECT" and I never heard of that term in banking. May I know what is this mean? need an answer here!

Also, the transaction happen through online internet banking and when I called customer care for internet banking services - why do you say don't have this type of info here. Should I visit branch and ask? This is the irritation part where you are keeping customer in helpless situation.

Its been two days now and still the transaction shows as "suspect"

A/C number: [protected]

I except someone to call me immediately for the registered mobile number of the account.
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    K
    Kesavkumar gaddam
    from Guntur, Andhra Pradesh
    Feb 13, 2018
    Resolved
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    Resolved

    Money is deducted from my account
    But not added to paytm.
    So please refund my money of rs.4000.
    I have done transactions of rs.2000 for two times.
    Both the times money is deducted from my andhra bank account but not added to paytm account.
    I put complaint to paytm.
    They replied that, it is related to bank and money is not transferred to paytm wallet.
    Mar 22, 2018
    Complaint marked as Resolved 
    Andhra Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 13, 2018
    Andhra Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused to you. Please reply us with your account details which includes transactions details, account number along with your contact number and email id to assist you further. We shall investigate and revert to you shortly.

    Regards,
    Andhra Bank Customer Service
    Verified Support
    Feb 18, 2018
    Andhra Bank Customer Care's response
    Dear Customer,

    We are awaiting for your account details which includes transactions date, transaction id, account number along with your contact number and email id to assist you further. We shall investigate and revert to you shortly.

    Regards,
    Andhra Bank Customer Service
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      P
      Pavan Bellamkonda
      from Hyderabad, Telangana
      Feb 12, 2018
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500070

      Today (12th feb 2018) i was paying the fee for the aiims examination. The first transaction failed but the money was debited. I continued for the second time without noticing the first transaction failure. The second transaction was successful but the same amount was debited earlier for a failed transaction.
      Please provide the refund as soon as possible.
      Mar 22, 2018
      Complaint marked as Resolved 
      Andhra Bank customer support has been notified about the posted complaint.
      Feb 07, 2018
      Chandrashekar Naidu's response
      Please solve my problem
      Verified Support
      Feb 13, 2018
      Andhra Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

      Regards,
      Andhra Bank Customer Service
      Verified Support
      Feb 18, 2018
      Andhra Bank Customer Care's response
      Dear Customer,

      We are awaiting for your transaction details, contact number and your email id along with your account number to assist you further with regards to complaint raised by you.

      Regards,
      Andhra Bank Customer Service
      I want create my UPI pin, when I entered OTP & new UPI pin it showing "invalid debit card information" how can I solve this
      Andhra Bank Customer Care's response, Feb 13, 2018
      Verified Support
      Dear Customer,

      We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query.

      Regards,
      Andhra Bank Customer Service
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        R
        Ramesh munaganti
        from Hyderabad, Telangana
        Feb 12, 2018
        Resolved
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        Resolved

        I am an customer of andhra bank yerragondapalem.. Ifcs :andb0001941. My name is ramesh munaganti. I am an custmor of andhra bank.. I am raising an complient about the illegal activities of our branch manager.. The manager is doing illegal issues on our branch. Likehe wsa not put money in atm. And also he was not give persion to withdraw money below 10000... And he put an persion out side of the branch and give money to him... He charge comesion from the customers... For example i want money below10000. There no chance for withdraw at branch.. Only i take that money the persion who is appointed by the manager with 200₹of comesion for withdraw... I and lost customer are very serious about this issue.. I am also face that problem., but i fight with manager. But the manager dont care about my complaint.. The people of our vellage are uneducated they dont know the rules.. But i know the rules.. So i am reasing the complient.. So please take serious about the issue and illegal manager... This is one issue about our manager. And he was not give permission to gold lone renewal. This issue also very illegal.. So please take an action about that manager...
        Thankyou.. My moble[protected]
        Apr 21, 2018
        Complaint marked as Resolved 
        Andhra Bank customer support has been notified about the posted complaint.
        Feb 12, 2018
        Updated by Ramesh munaganti
        My mail [protected]@gmail.com
        Verified Support
        Feb 12, 2018
        Andhra Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

        Regards,
        Andhra Bank Customer Service
        Feb 15, 2018
        Updated by Ramesh munaganti
        What is the action about my complaint
        Verified Support
        Mar 11, 2018
        Andhra Bank Customer Care's response
        Dear Ramesh,

        Our team is working on your concern. We will update shortly.

        Regards,
        Andhra Bank Customer Service
        Sir,
        I have received a call from mobile no. [protected] who ask me my cvv and OTP after that 10000 rupees deducted from my account. Please do something to revert my money. It's a humble request
        Account no. [protected]
        IFSC. ANDB0001977
        Name . Shabana Parveen
        Contact. [protected]
        Andhra Bank Customer Care's response, Feb 13, 2018
        Verified Support
        Dear Customer,

        We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

        Regards,
        Andhra Bank Customer Service
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          A
          Akkshye
          from Bengaluru, Karnataka
          Feb 10, 2018
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560046

          Dear sir,
          My name is akkshye and my mobile no. Is [protected] i have been getting several messages with different ac details. I would like to state that i do not have an ac with your bank kindly delete my number from your data base. I also see that some customers have used my mobile no. Please take immediate action. I have been getting many messages from different ac nos. And regarding different ac withdrawal and deposits. Please act on this immediately.

          Thanking you
          +1 photos
          Mar 22, 2018
          Complaint marked as Resolved 
          Andhra Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 11, 2018
          Andhra Bank Customer Care's response
          Dear Akshay,

          We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

          Regards,
          Andhra Bank Customer Service
          Verified Support
          Feb 18, 2018
          Andhra Bank Customer Care's response
          Dear Customer,

          We are awaiting for your contact number and your email id to assist you further with regards to complaint raised by you.

          Regards,
          Andhra Bank Customer Service
          Sir my mobile no. Is already updated on my previous mail. My alternate contact no is [protected]
          I forgot my ATM pin number I can't go to my branch because I am out of station Iam trying to call toll free number of andhra bank from 2days but it's always busy please suggest me something how I should get my ATM pin number...
          Andhra Bank Customer Care's response, Feb 19, 2018
          Verified Support
          Dear Customer,

          Please write to us at [email protected] to resolve your issue. You can also visit in your nearest Andhra Bank branch when you will be back in india. To get your nearest branch address you can click on the following link http://bit.ly/2vxicW4.

          Regards,
          Andhra Bank Customer Service

          Regards,
          Andhra Bank Customer Service
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            D
            deyaan
            from Udaipur, Rajasthan
            Feb 10, 2018
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            Address: Udaipur, Rajasthan, 313001

            I have submitted my claim for claim reference no. 183343 before good health plan ltd. (Tpa) co. Almost 5 months ago for rs. 140262/-. But very sorry to say that in spite of my repeated request the said tpa co. Has not refunded my claim till date and every time they are replying that your claim is under process. Please arrange to refund my claim amount of rs. 140262/- as earliest as possible.
            Andhra Bank customer support has been notified about the posted complaint.
            Iam mohan Kumar Gurram I did international transactions has failed but money is debited in my account please refund my money back into my account
            Mail I'd :. [protected]@gmail.com
            pH no : [protected]
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              S
              Sonupravi
              from Bengaluru, Karnataka
              Feb 9, 2018
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              Address: Bangalore, Karnataka, 560011
              Website: [email protected]

              Respect sir
              Mý name s praveen kumar having a account in your andhra bank.. Yesterday by 11 i transfer some amount to my relative account which is in chickbalapur branch central bank.. Amount have been debited in my account but amount transferred has failed so rectify my problem and solve the issue..

              Andhra bank act no [protected]
              Mobile no [protected]
              Reference no[protected]
              Mý name praveen kumar s
              Andhra Bank customer support has been notified about the posted complaint.
              Feb 09, 2018
              Updated by Sonupravi
              Respected sir
              Please solve the complaint I have e - mailed rectify the issue sir..

              Thanking you

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                H
                Harshav14
                from Mumbai, Maharashtra
                Feb 7, 2018
                Resolved
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                Resolved

                Address: East Godavari, Andhra Pradesh

                Hello sir, i acquired an andhra bank debit card recently and when i try to make an online payment it always resulted in a failure process and i even draw some money from atm using the same debit card and it works fine for the atm use pls help me to fix the solution for making online payment i can't even make payments for my educational purposes plz help me.
                Mar 12, 2018
                Complaint marked as Resolved 
                Andhra Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 07, 2018
                Andhra Bank Customer Care's response
                Dear Customer,

                We request you to call on our toll free number[protected] or visit our website www.andhrabank.in for further assistance on your request.

                Regards,
                Andhra Bank Customer Service
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                  B
                  bharath kumar sthanam
                  from Hyderabad, Telangana
                  Feb 6, 2018
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500002

                  Dear Andhrabank,

                  Am bharath kumar.sthanam.my registered mobile number is [protected].i had used andhra bank atm on jan 2nd 2018 for meal in restaurent.bill is 441.i swipe card but declined.so i had paid through another card but that amount not refunded in my account.

                  i had complaint many more times but till now not any action on this.
                  my account number [protected].

                  customer care guys said will credited in 2 days so ASAP Credit my money in my account.
                  Mar 22, 2018
                  Complaint marked as Resolved 
                  Andhra Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 12, 2018
                  Andhra Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused to you. Please reply us with email id to assist you further. We shall investigate and revert to you shortly.

                  Regards,
                  Andhra Bank Customer Service
                  Verified Support
                  Feb 18, 2018
                  Andhra Bank Customer Care's response
                  Dear Customer,

                  We are awaiting for your transaction details which includes transaction date, transaction id and your email id to assist you further with regards to complaint raised by you.

                  Regards,
                  Andhra Bank Customer Service
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                    B
                    Bgarad
                    from Malegaon, Maharashtra
                    Feb 5, 2018
                    Resolved
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                    Resolved

                    Address: Nashik, Maharashtra, 422003

                    Andhra bank is charging more than hat government announced for adhaar information update i. E. They are charging 60rs instead if 25rs and i asked them about extra money so they said that its gst. If i would take 20% of 25rs as gst then also it does not sum upto 60rs. They are charging inexplicably and its just not about one single person they are doing it with number of persons. When i asked the employee of andhra bank then he started laughing and said that remaining 35rs are charged as gst. The loot of common people in the name of adhaar n other govt services should be stopped.
                    Mar 23, 2018
                    Complaint marked as Resolved 
                    Andhra Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 05, 2018
                    Andhra Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

                    Regards,
                    Andhra Bank Customer Service
                    Verified Support
                    Feb 18, 2018
                    Andhra Bank Customer Care's response
                    Dear Customer,

                    We are awaiting for your branch details, contact number and your email id along with your account number to assist you further with regards to complaint raised by you.

                    Regards,
                    Andhra Bank Customer Service
                    Error#
                    [onrgvz0001] [106035] the request cannot be processed. Please try after sometime..

                    I have tried so many times with time gaps but the result is same.

                    Please contact me over email for further communication.

                    Regards,
                    madhukar

                    regarding aadhaar information update - Comment #2995594 - Image #0
                    I don't have received pass word and not generated otp to registered my number for the purpose of internet banking.
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                      K
                      Kiran Karjure Maari
                      from Manuguru, Telangana
                      Feb 3, 2018
                      Resolved
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                      Resolved

                      Unable to receive otp from andhra bank while registering to upi on bhim/phone pe app... I have been trying to register for upi from last 30days on various apps.. But getting reply as bank error... I have no idea whether the problem is with bank or app please do concern my request... I have already to andhra bank care but they did not respond to my queries
                      Mar 21, 2018
                      Complaint marked as Resolved 
                      Andhra Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 03, 2018
                      Andhra Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

                      Regards,
                      Andhra Bank Customer Service
                      Verified Support
                      Feb 18, 2018
                      Andhra Bank Customer Care's response
                      Dear Customer,

                      We are awaiting for your contact number and your email id along with your account number to assist you further with regards to complaint raised by you.

                      Regards,
                      Andhra Bank Customer Service
                      I was paid my renewal premium threw online to sbi life insurance but that amount was not credited till today I was paid renewal premium threw debit card on dated 31/01/2018 my account no was [protected]

                      not receiving otp to register upi - Comment #2995681 - Image #0
                      Dear Customer,

                      We request you to mail us your policy number and contact details along with best time to call you on our official email address - [protected]@sbilife.co.in as above provided details are protected and not visible to us on this forum. Hence, we are unable to address your concern. Once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

                      Thanks & Regards,
                      SBI Life Insurance - Customer Care
                      Dear Customer,

                      We are still waiting for you to mail us your above mentioned details and once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

                      Thanks & Regards,
                      SBI Life Insurance - Customer Care
                      Dear Customer,

                      We are waiting for you to mail us your policy number and contact details along with suitable time to call you and once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

                      Thanks & Regards,
                      SBI Life Insurance - Customer Care
                      Dear Customer,

                      We have not received requested details till date through email hence as per our company policy, we are closing the loop here. Please reply us here once mailed, in case you need our assistance or wish to re-initiate the conversation.

                      Thanks & Regards,
                      SBI Life Insurance - Customer Care
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                        L
                        Leela Myrala
                        Feb 2, 2018
                        Resolved
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                        Resolved

                        Address: Prakasam, Andhra Pradesh, 523001

                        Account name-myrala leela my online epay transaction failed. Money was deducted from my account.
                        I'm attaching the transaction summary.
                        Please help me and refund my amount
                        Thanks
                        Acnum-[protected]
                        Transaction type status
                        [protected]/02/2018 myrala leela home bank inr 51, 432.18
                        Success payment gateway
                        Date and time: 02/02/2018 7.40 am page 1 of 1
                        Mar 22, 2018
                        Complaint marked as Resolved 
                        Andhra Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 03, 2018
                        Andhra Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused to you. Please reply us with your contact number and email id to assist you further. We shall investigate and revert to you shortly.

                        Regards,
                        Andhra Bank Customer Service
                        Verified Support
                        Feb 18, 2018
                        Andhra Bank Customer Care's response
                        Dear Customer,

                        We are awaiting for your contact number and your email id to assist you further with regards to complaint raised by you.

                        Regards,
                        Andhra Bank Customer Service
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                          J
                          jyothsana
                          from Chikmagalur, Karnataka
                          Jan 31, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560100

                          I m Jyothsana

                          i opened savings account in Andhra bank .

                          my account number =[protected]

                          customer id =55767187

                          ifsc =ANDB0001398

                          my email id= jyothsana.[protected]@gmail.com

                          i am unable to acess my net banking, after signin i received a error popup window

                          and also i am unable to do any debit card online transactions like ticket booking, wallet recharge etc.,

                          please check the image attached to this msg.
                          +1 photos
                          Mar 4, 2018
                          Complaint marked as Resolved 
                          Andhra Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 01, 2018
                          Andhra Bank Customer Care's response
                          Dear Customer,

                          We request you to call on our toll free number[protected] or visit our website www.andhrabank.in for further assistance on your query/request.

                          Regards,
                          Andhra Bank Customer Service
                          My ward submiot school fee for using cheque book and i am not apply then i open my account so i am telling if issue a cheque book
                          Andhra Bank Customer Care's response, Feb 1, 2018
                          Verified Support
                          Dear Customer,

                          We request you to visit the following link http://bit.ly/2vxicW4 to get the nearest branch address and you can also call on our toll free number 1800 425 1515 for further assistance on your query.

                          Regards,
                          Andhra Bank Customer Service
                          Online andhra Bank to Mobile recharge Kew NAHI ho raha hai
                          Andhra Bank Customer Care's response, Feb 8, 2018
                          Verified Support
                          Dear Customer,

                          We request you to try again, if the same issue is occurs then request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query.

                          Regards,
                          Andhra Bank Customer Service
                          I recharged an amount of Rs.399/- to my jio number [protected] on 02.02.2018 through phonepe account, the above amount debit in my account but not recharged my jio number, please verify and refund my amount.

                          error in internet banking login - Comment #2995741 - Image #0
                          Sir, my name is K. Kirankumar..my user id:08434797..My account number is: [protected].i am money transaction using net banking. My money 11450 /_ debit my account.. But not credit in other account. And transaction failed message seeing in my phone... But not credit in other account. Please solve my problem.
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                            B
                            Bondalapatimohana Murali
                            from Hyderabad, Telangana
                            Jan 26, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500001

                            Dear sir, i have been visiting jubli check post branch to use atm. When ever i go. There to use atm, all atms are not being worked and others services also. Regularly we r finding out service boards on screens of all machines. If i go and with draw money from other bank atm, charges are collected. When u provide good service why should we go. For other atm, and if we go there who will. Pay charges u collect from users when a user with draw money from. Other atm due to stop. Working andhra bank. Machines. There are not security also.. Dods are. Doing security duty there. U can watch cctv footage.. Plz. Provide best service to. Customers as we are paying charges with out bargaining. Bcz there is no. Second option to any class o[censored]sers. My mail id [protected]@gmail.com
                            +3 photos
                            Mar 5, 2018
                            Complaint marked as Resolved 
                            Andhra Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 29, 2018
                            Andhra Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused to you. Please reply us with your contact number and account number to assist you further. We shall investigate and revert to you shortly.

                            Regards,
                            Andhra Bank Customer Service
                            Verified Support
                            Feb 02, 2018
                            Andhra Bank Customer Care's response
                            Dear Customer,

                            We are awaiting for your contact number and your account number to assist you further with regards to complaint raised by you.

                            Regards,
                            Andhra Bank Customer Service
                            I tried to withdraw 10000 rs from andhrabank atm mohammadpura branch bharuch gujarat...but i could not get any money at that time and didnt deposite that amount in my account..this happened on 17 january 2018 since that time i m complaining to andhra branch but they are not responding
                            Andhra Bank Customer Care's response, Feb 2, 2018
                            Verified Support
                            Dear Customer,

                            We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

                            Regards,
                            Andhra Bank Customer Service
                            Respected sir/mam,
                            We have started the loan process for my house renovation six (6) months ago but till now it is not processed. The branch manager was such an irresponsible person that he can't process the request. Is this is a justice your employees do for people? It takes around 30000 for complete paper work. Who is responsible for that?
                            Andhra Bank Customer Care's response, Feb 2, 2018
                            Verified Support
                            Dear Customer,

                            We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

                            Regards,
                            Andhra Bank Customer Service
                            My debit card has been blocked as I entered wrong card details while doing a transaction. I have to pay some important online bills so please unblock my card as soon as possible.

                            My email ID : [protected]@gmail.com
                            Andhra Bank Customer Care's response, Feb 2, 2018
                            Verified Support
                            Dear Customer,

                            We request you to visit the following link http://bit.ly/2vxicW4 to get the nearest branch address and you can also call on our toll free number 1800 425 1515 for further assistance on your query.

                            Regards,
                            Andhra Bank Customer Service
                            My transaction to pay money error occurred while sending but amount debited and no reversal made. Recipient not credited. The transaction made on 30.12.17 amount 15017.50. Complaint made and received mail confirm the same but amount not reverted so far. Pl do the same and reply to me. Any further information called for will be submitted. Thank u
                            Andhra Bank Customer Care's response, Feb 2, 2018
                            Verified Support
                            Dear Customer,

                            We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

                            Regards,
                            Andhra Bank Customer Service
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                              L
                              lehasree
                              from Kota, Rajasthan
                              Jan 24, 2018
                              Resolved
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                              Sir
                              Today i was transferred amount by using online banking to bajaja finserve account. But it was not credited in my bajaja finserve account.in my andhra bank account money debited rs 306000. Please look into this matter and see that money where it is gone. My account details are a/c. No:[protected]
                              Ifsc:andb002410
                              Branch: kanapur in ibrahimptnam
                              Hyderabad ranghareddy
                              Feb 25, 2018
                              Complaint marked as Resolved 
                              Andhra Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 25, 2018
                              Andhra Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused to you. Please reply us with your contact number and your email id to assist you further. We shall investigate and revert to you shortly.

                              Regards,
                              Andhra Bank Customer Service
                              I am an NRI holding an NRI account in andhra bank, calling them to solve my net banking issues since 2 months..no proper response..telling we are busy, call after 10 minutes.or else call another number.. or else we will call you back and no call back...
                              not even ready to listen to the problem of the customer.. why they paid and given job there?
                              While adding money to my PayTM wallet on 25th Jan 2018, I proceee with my transaction . The OTP entered by me is wrong... and I keep on entering it 3 - 4 times... Then my card has been blocked and not yet unlocked after 24 hours of incident... Therefore, kindly look into my problem and fix it soon... I am unable to use ur service. THANK YOU.
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                                S
                                srikalyan srikalyan
                                from Bengaluru, Karnataka
                                Jan 24, 2018
                                Resolved
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                                Address: 534003

                                Staff at this branch were total dumb and don't have sufficiency knowledge to perform shier job and tier attitude towards customer is rude and reckless repose.
                                My nre account was deactivated for a while and i been going to bank from past week and provide required details to activate it back, they are not sure how to titivate and has lack of knowledge for the requirements needed from my side in order to reactivate.
                                Please hire knowledgeable and customer service oriented employees
                                Mar 10, 2018
                                Complaint marked as Resolved 
                                Andhra Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 24, 2018
                                Andhra Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

                                Regards,
                                Andhra Bank Customer Service
                                Jan 24, 2018
                                Updated by srikalyan srikalyan
                                mobilenumber:[protected]
                                email:[protected]@gmail.com
                                Account#:[protected]
                                Verified Support
                                Feb 02, 2018
                                Andhra Bank Customer Care's response
                                Dear Customer,

                                We are awaiting for your contact number and your account number to assist you further with regards to complaint raised by you.

                                Regards,
                                Andhra Bank Customer Service
                                Dear Sir,

                                We have getting error while gst online payment through andhra bank net banking system. So kindly requesting you to solve the problem we need to payment urgently

                                Thanking you
                                Superior Paints Pvt Ltd
                                A/c No: [protected]
                                Branch : SME Uppal, Hyderabad
                                Andhra Bank Customer Care's response, Feb 2, 2018
                                Verified Support
                                Dear Customer,

                                This shouldn't have happened to you. We request you kindly retry and if the same error occurs again then please send a screenshot to us along with your contact number, email id along with your account number for further assistance.

                                Regards,
                                Andhra Bank Customer Service
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                                  E
                                  eswarsesu1
                                  from Kantabanji, Odisha
                                  Jan 24, 2018
                                  Resolved
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                                  Resolved

                                  Address: 531173

                                  Sir, i a/c no [protected] v r jagannath rao, a solar will approval to me and loan will alloted for andhra bank muralinagar (Doc lab board), i am meet manager reg auto pay of emi of solar, requesting auto sweep for my salary account and as per electrical department gopal patnam (Ae) will told me to take letter for bank, i am ask letter with manager, he will not give and told contact to rockland solar lmt, each month electrical department call and told put bill $ visit office, office will 18 km form my house and bank will 25 km father age is 78 year he will first goto bank update record then go to electrical department not possible and myself in jammu,, when i am pay timely loan amount and no any due account...

                                  Kindly solve the issue, and pls send letter to electrical department for solve this issue...
                                  +3 photos
                                  Feb 27, 2018
                                  Complaint marked as Resolved 
                                  Andhra Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 25, 2018
                                  Andhra Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused to you. Please reply us with your contact number and your email id to assist you further. We shall investigate and revert to you shortly.

                                  Regards,
                                  Andhra Bank Customer Service
                                  I did transaction through internet banking to a private company.i found that transaction successful and money deducted from my account but deducted amount not credited in so far.i thought money will be refund to my account so i waited almost 1day.please whom i have to approach is it possible to get my money back.
                                  Andhra Bank Customer Care's response, Feb 2, 2018
                                  Verified Support
                                  Dear Customer,

                                  We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

                                  Regards,
                                  Andhra Bank Customer Service
                                  Sir I update my phone number in Andhra bank about 10 days ago but when I do online payment I did not get otp on new number and my old number is blocked please rply fast
                                  Andhra Bank Customer Care's response, Feb 2, 2018
                                  Verified Support
                                  Dear Customer,

                                  We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query/request.

                                  Regards,
                                  Andhra Bank Customer Service
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                                    J
                                    Jagadeeswar reddy.k
                                    from Khammam, Telangana
                                    Jan 24, 2018
                                    Resolved
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                                    Resolved

                                    Sir/madam
                                    I have withdrawn money from our own bank atm on[protected]. I have entered pin and money (500 rs) in atm due to some technical problem cash is not received from atm but debited money from my account. So please verify my account and credit money back into my account.
                                    As there is a presence of atm guard this technical issue has been arrived. Address of own bank atm in anantapur court road
                                    Opp asha hospital at time of may be 8:00pm.

                                    Thankyou sir/madam,
                                    Yours faithfully,
                                    Jagadeesh reddy. K
                                    Mar 6, 2018
                                    Complaint marked as Resolved 
                                    Andhra Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 24, 2018
                                    Andhra Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

                                    Regards,
                                    Andhra Bank Customer Service
                                    Jan 24, 2018
                                    Updated by Jagadeeswar reddy.k
                                    Email: k.[protected]@gmail.com
                                    Ph no: [protected]
                                    Ac no: [protected]
                                    Verified Support
                                    Feb 02, 2018
                                    Andhra Bank Customer Care's response
                                    Dear Customer,

                                    We are awaiting for your contact number and your account number to assist you further with regards to complaint raised by you.

                                    Regards,
                                    Andhra Bank Customer Service
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                                      V
                                      venugchem
                                      from Coimbatore, Tamil Nadu
                                      Jan 23, 2018
                                      Resolved
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                                      Address: 534426

                                      Respected sir/madam, i am pithani venugopala rao, s/o venkata ratnam. My account no is [protected], dwarka tirumala, west godavari district, andhra pradesh, on 23/01/2018 at 1:30 pm unfortunately i have sent amount 3800 rupees to account no [protected], with transection id[protected], instead of account no [protected]. So please kindly refund my amount 3800. Thanking you,
                                      Mar 10, 2018
                                      Complaint marked as Resolved 
                                      Andhra Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 24, 2018
                                      Andhra Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused to you. Please reply us with your contact number and email id to assist you further. We shall investigate and revert to you shortly.

                                      Regards,
                                      Andhra Bank Customer Service
                                      Verified Support
                                      Feb 02, 2018
                                      Andhra Bank Customer Care's response
                                      Dear Customer,

                                      We are awaiting for your contact number and your email id to assist you further with regards to complaint raised by you.

                                      Regards,
                                      Andhra Bank Customer Service
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                                        P
                                        pranjali mardikar
                                        from Gevrai, Maharashtra
                                        Jan 23, 2018
                                        Resolved
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                                        Iam ms. Pranjali mardikar an account holder in andhra bank. I had wanted to register on tej app for online transactions but on providing my mobile no which is linked to my bank account tej shows notification saying that andhrabank does not provide any account details with this number but bank sends my transaction msgs on same no.
                                        Please help in solving the same problem.
                                        Feb 24, 2018
                                        Complaint marked as Resolved 
                                        Andhra Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 24, 2018
                                        Andhra Bank Customer Care's response
                                        Dear Customer,

                                        We request you to call on our toll free number[protected] or visit our website www.andhrabank.in for further assistance on your query.

                                        Regards,
                                        Andhra Bank Customer Service
                                        Today mrng 18/1/2018 i done a imps transaction in andhra bank with account no. [protected] to SBI bangalore 560029 IFSC CODE :-SBIN0009041 Account no. [protected] with amount of 30, 000/- amount debited in my account but amount not credited to beneficiary. will u credit amount immediately .
                                        any conformation contact me [protected]
                                        Andhra Bank Customer Care's response, Jan 24, 2018
                                        Verified Support
                                        Dear Customer,

                                        We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

                                        Regards,
                                        Andhra Bank Customer Service
                                        Andhra Bank Customer Care's response, Feb 2, 2018
                                        Verified Support
                                        Dear Customer,

                                        We are awaiting for your email id to assist you further with regards to complaint raised by you.

                                        Regards,
                                        Andhra Bank Customer Service
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