Ashraf Saloon In Kharadi Pune — Fake product used in name of L'oreal

Address: Kharadi,Pune

Hello Team, I have been fooled by the staff in Ashraf Saloon on 28-Sept at around 2pm. First I did called for an appointment for root touch for grey hair and the madam told me it is 1200rs which is the normal rate. When I reached there a staff-Tushar approach me and show the shades card and I select no 4&5 which are Brown in colours. Later I found out they have used no2 which is Black and never informed.I complaint on spot but they kept quite and says brown never cover grey hair.It means they do not even have knowledge about colours. The owners came and talk very rudely and told it's not their mistake but told me to leave the saloon and that I cannot argue. They insulted me by saying words in Marathi and also told Me I do not have knowledge, just leave we make mistake to give you an appointment and you are losing my time. A man make fun by saying come tomorrow when your hair is grey, l will do your brown colour.I asked him, are you making fun of me or what, he talk rudely. No any etiquette or manners how to handle customer, I left crying and send a complaint to their Head office. How to proceed ahead, I want to know.
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    Ashraf Saloon In Kharadi Pune
    Kharadi,Pune
    India
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