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Axis Bank Complaints & Reviews

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Last updated May 1, 2024
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Axis Bank reviews & complaints page 21

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E
Emmanuel babitha
Nov 28, 2022
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Disgusting Customer support

Its been 2 months since the complaint has raised to Axis bank but till now no proper response from the concern branch as well as customer support team.
I don't want to specify the exact reason but its regarding Fraud transaction. Comparing to other banks Axis bank is in the least position to resolve such kind queries. Such a disgusting service never experienced in my life.

Hope at least from this complaint form, the...
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V
Vedaswaroop Injarapu
from SRIKAKULAM, Andhra Pradesh
Nov 27, 2022
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Nike - Amount debited from my account but order not placed

I placed an order for a pair of Nike Air Max 1 Premium (style: DV[protected] today (27th November 2022). My location is Srikakulam, Andhra Pradesh, India 532001. The amount of 16, 245 INR was debited from my account but the order was not placed. I purchased through UPI from the Nike app. I have tried Nike support and they said Axis bank kept the amount on Hold. The bank service i was using was axis bank and I paid through Paytm UPI....
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S
Sunil@094
Nov 27, 2022
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Didn't update my card payment in account

Address:Noida up
Website:Consumercomplaints.in

Dear
Sir ..my name is Sunil Kumar I'm facing this problem since 2years .. every month they deduct 200 rs or 40 rs or sometimes 300 rs because of credit card payment..in 2020 i had done the payment.. amount was 22078rs date was[protected] Card number 9449 ending number's the person was promise me he would send me settelment latter..after some time he didn't pick my call till now'..now my account is showing 6000 rs in mines tell me sir/ma'am...
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P
priyakant rathod
from Pune, Maharashtra
Nov 25, 2022
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TIP/SCG.VISA.POS Hidden charges

Address:asix bank karvenagar pune

Without my permission some amount getting debited from my account, it is mentioned in the statement like TIP/SCG.VISA.POS. If I ask customer care, they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or supermarket or wherever we swipe they charge 2 percent for using card, the merchant will pay the bank some...
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S
Nov 25, 2022
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Consolidated Charges

Address:Andal,Paschim Bardhaman,West Bengal 713321

I am holding a salary account with Axis Bank, with Account No-[protected], Branch-Andal.From past 5 month I have have chargers for name of Consolidated charges unauthorizedly.
On july I was charged for 1275rs and August 2750rs and september 2965rs and october 1150rs.When I contact customer care they said that I was charge for ECS return and Debit failure.But on dated 19.11.2022 they minus my account balance in -3942rs when I contact...
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Paid property tax online on mpenagarpalika dtd 12/11/22 time 14.18 of rs 5068 deducted from my sbi credit card the payment gateway is of axis bank still portal displaying payment failed/aborted by user As usual govt portal helpline number is not available([protected]) and no email id where should I contact can axis bank payment gateway help me...
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A
Amardeep Deep Singh
Nov 23, 2022
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Credit card not receive

I apply axis band credit card
I receive pin but by fault of delivery man my card not in my hand....
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A
Amardeep Deep Singh
Nov 23, 2022
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Credit card not receive

Address:Tarn taran jandiala road

I apply axis credit card .
I receive pin no.
But by fault delivery man I don’t receive my card.
I want know real status of my card where is that....
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A
avinashsing
from Mumbai, Maharashtra
Nov 23, 2022
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Loan settlement noc

Hi after payieng my settlement amount not receiving noc from last 5 months manager is telling you will ger in 15 days his name is sudhir now he is abusing his email is sudhir26.[protected]@gmail.com my loan number is ppr[protected] please look into this matter...
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H
harsh12362004
from Kolkata, West Bengal
Nov 22, 2022
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Bank Account frozen for more than 1 month

Address:87 C, Elliot Road, Kolkata - 700016

My Saving Account(Account number ending with 1605) is frozen for last 1 month due to Re-KYC, I have visited my bank branch and submitted all required documents 2 times still nothing has happened and I have no update.
I am surviving on loan from friends and family for last 1 month as I am not able to take out my Salary. There is no urgency or update from Axis Bank, everytime I visit the branch they tell me to fill some forms and resubmit...
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H
harsh12362004
from Kolkata, West Bengal
Nov 22, 2022
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Bank Account Frozen for last 1 month

Address:87 C, Elliot Road. Kolkata - 700016

My Saving Account(Account number ending with 1605) is frozen for last 1 month due to Re-KYC, I have visited my bank branch and submitted all required documents 2 times still nothing has happened, and I have no update.
I am surviving on loan from friends and family for last 1 month as I am not able to take out my Salary. There is no urgency or update from Axis Bank, everytime I visit the branch they tell me to fill some forms and resubmit...
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I
ijas0399
Nov 21, 2022
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Account balance gone to negative

I am not using or making any kind of transcation in my account past 6 months.After long time i visited the balance of my account.Its is in negative and i am not finding any kind of statement or message why it went to negative balance....
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B
Bendela
from Penukonda, Andhra Pradesh
Nov 20, 2022
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Refund consolidated charges amount

Please refund my consolidated charges amount I want my money back immediately name bendela sreekanth mobile number [protected]...
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B
Bendela
from Penukonda, Andhra Pradesh
Nov 20, 2022
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Refund consolidated charges amount

Please refund my consolidated charges amount 1841.80 and GST 331.50 please refund my consolidated charges amount I want my money back immediately...
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M
Myeuas
Nov 18, 2022
Nov 26, 2022
This thread was updated on Nov 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent sale of credit card.

In september 2022 end, I received a call from axis bank executive for credit card offers stating I have some credit card upgradation offer.
I checked and saw 2 offers in my upgradation (select and privilege credit card), to which I said if axis flipkart credit card was available I would have bought it, thus no.
The executive said once I apply for the axis flipkart credit card, he will change my application as a upgradation...
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R
Ravi Sonwane
Nov 18, 2022
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Money not credited to Merchant account

Address:Pune, Nana Peth

I made transaction of rupees 17000/- through Google Pay scanner at Merchants store on 17th November 2022, through my Phone Pay app linked to HDFC Bank, Money got debited from my account, however it is not credited to Merchant account. Transaction shows successful transferred to [protected]@okbizaxis-UTIB0000000, this merchant says that he doesn't have an account in Axisbank. I have raised complaint with Phonepay and NPIC.org.in, still waiting...
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S
Sheshagiri H D
Nov 16, 2022
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Final settlement and relieving letter not issued

I got relieved from service in September 17 2022 it's been 2 months and still I not received my FNF and reliving letter.
Employee ID 157993
Name Sheshagiri HD
Mobile: [protected]
No proper response from Hresponse team....
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Address:No 36/24/2, Bearing No H150, Killa No 24, Gr Flr Kh,1, Mathura Rd, Badarpur,New Delhi 110044

I had deposited my salary cheque on dated 11 Nov 2022 but till now it doesnot reflect my account. It has been 4 days already. It never happen like this from the past 8 months which I had deposited in another branch....
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S
Sujan109
from Kolkata, West Bengal
Nov 11, 2022
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Credit card payment through UPI has not been credited to Axis Bank Ltd

Hello,

I have made a payment of 23112.75 rupees for my last month credit card statement of my flipkart axis bank credit card. I have raised a request for this payment through my Axis bank mobile application and paid through phonepe UPI on 1st of November. The amount is debited from my Icici bank and the transaction was successful in phonepe. But the amount is not yet credited to Axis bank credit card. I sent a mail to ICICI...
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Z
Zenexis
Nov 10, 2022
Nov 15, 2022
This thread was updated on Nov 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong cashback credited

Date of Incident: 12/08/2022

I use Axis bank airtel credit card and i see wrong cashback being credited.
They even admitted that it should have been credited in Sep 22 cycle but they never processed the missing cashback. (attached screenshot)
It's been more than 3 months now and they still haven't processed it.

Issue:
My cashback that was credited for August cycle was wrong.

Reason...
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