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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 21

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S
sbhan4333
from Gurugram, Haryana
Jan 16, 2023
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I just want to know why every month the consolidation charge is being deducted from my account. It should be deducted annualy. I had raised a compliant on this, again and again i can not compliant. Kindly stop all this nonsense in this pandemic.
Axis Bank customer support has been notified about the posted complaint.
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    S
    Sahil3_kumar3
    Jan 11, 2023
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    Address: mumbai

    Dear Sir,
    I have sending you the complaint of the two Fraudulent transactions which were held on 25-Dec-2022 one of Rs.2, 000/- on UPI ID [protected]@axl (Jasmin Javid Nadaf) and second on Rs.18, 000/- on UPI ID [protected]@axisbank (Rupesh Chouhan). Both of the Transactions are incorrect because Three Fake IDS of Telegram wrongly invested my money through UPI transactions regarding the You tube Membership and Partnership. Also tell me that this money will returned back after some time when money was not getting back to me then I came to know that I was frauded by Online Scammers. I made this complaint to cyber crime also as well as with Axis Bank but still not appropriate result comes for their end as of now more than 7 days are gone so I need your help to recover the amount. I have proof of two transactions on these UPI ids also.
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 13, 2023
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused. We request you to liaise up with account holding Bank from where amount debited. Regards, Team Axis Bank.
    Jan 13, 2023
    Updated by Sahil3_kumar3
    Dear Sir,
    Please help me that One UPI ID [protected]@axl now does not exist. Please track this.
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      Harsh2206
      Jan 9, 2023
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      I am unable to do online transaction and showing mobile number not updated for online transaction
      Axis Bank customer support has been notified about the posted complaint.
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        V
        Vijaya Rani J
        from Hyderabad, Telangana
        Jan 6, 2023
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        Address: Somajiguda Hyderabad Telangana

        Responding of customer service was very bad and I was already raised the complaint but no response from your bank problem was not solved then same problem repeated today what about your bank response about the solvent?
        Axis Bank customer support has been notified about the posted complaint.
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          Roshnidrathod
          Jan 6, 2023
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          Pmay(u) subcidy application I'd no.-C[protected] generated 2 years ago..still on first stage
          Axis Bank customer support has been notified about the posted complaint.
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            J
            Jaydip Desai
            Jan 4, 2023
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            Hi team,
            I have made a merchant payment via UPI from my ICICI BANK ACCOUNT and money is not deposited into merchant's account.

            I got the details from my bank and amount was deposited into some AXIS BANK ACCOUNT

            Bank account number:[XXXXXXXXXX2063]
            IFSC : UTIB0000000

            Could you please help me in getting the refund to my ICICI bank account.

            Thanks.
            Axis Bank customer support has been notified about the posted complaint.
            Any update?
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              A
              Ashukr2912
              from Patna, Bihar
              Jan 3, 2023
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              Address: Patna

              Without my knowledge the charges are getting deducted from axis Bank. Recently amount got deducted as it says TIPS/SCG/MCC .
              Request you to look into this matter. It's a serious issue. Happening with many customers.
              Also initiate my refund ASAP within 07 days. Otherwise will file a FIR against this and will make sure to seue in court.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                samir toprani
                from Vasa, Gujarat
                Jan 2, 2023
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                I am having an account in Axis Bank Surendranagar branch with Cust. ID[protected]. And from my end my registered email ID is asha.[protected]@yahoo.com and registered mobile number is [protected]. For Cust. ID[protected], all credit/debit transaction even OTP I have received on my mobile number [protected]. But not received any sms regarding updating of profile and block the account from your end. Snapshot of the received SMS in [protected] is attached for reference.

                I have not requested to any updation of email ID/mobile number to axis bank and no any reference ID generated from axis. Copy of the report downloaded from axis app. is attached herewith for reference. After so many complaints not resolved by Axis bank and also axis bank replied wrong registered email ID: [protected]@GMAIL.COM and wrong mobile number:[protected]. This is not pertaining to me for my account Cust. ID.[protected].
                This is cant acceptable at all. How can I accept this ????????
                Who was linked the other details with this account with Cust. ID[protected] without my authorization???? As mentioned in your site “Any transaction in the account that was not authorized directly by the card / account holder is considered to be a fraudulent transaction.” In this way it’s a matter of fraud.
                Due to fault and failure to give proper services by axis bank, my respect in the society is being eroded by the return of the cheque; and financial loss; it is only due to the axis bank. Who is responsible for that??????????
                I request you to investigate on this matter as soon as possible and resolve the issue
                Axis Bank customer support has been notified about the posted complaint.
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                  K
                  Koushik Ojha
                  from New Delhi, Delhi
                  Jan 2, 2023
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                  Hi Team,
                  I am a manual tester and as I was going through the application, I found a bug so wanted to let your team know about it.

                  While CONFIRM PAY during the payment of credit card bill

                  The Mpin module and the and the keyboard just overlap with each other so the user is not able to check whether the pin is entered or not.

                  It is a major issue from UI perspective,
                  Please look into this.
                  Screenshot attached.
                  Thanks
                  Koushik
                  [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    abhisek_chp
                    Dec 30, 2022
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                    Application No:[protected]

                    I have applied for an Axis bank select card after getting a promotional email from the bank. i applied all the KYC, and everything went well. But they replied and denied the card approval with the below email.

                    "We have reviewed your card application, and as per our internal policy, we cannot process your request at this stage."

                    it looks like a vague process and reply, as I hold quite a good financial status. CIBIL is 789. What is the internal reason, it is funny, but I am not sure if I have any personal dispute with Axis.

                    I think I am fulfilling all the criteria to get the card, and I don't think any reason can be internal in it, but they do not share any reason to get it even.

                    I am quite sure I will not recommend Axis bank ever to any of my knowledge, i have closed my account as well because it looks like they are not professional at all. and yes, I am still healthy, wealthy, and without an Axis card. haha
                    Axis Bank customer support has been notified about the posted complaint.
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                      praveenkumar.u
                      Dec 29, 2022
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                      Hello i have submitted my application on 20th of december 2022 for opening an salary account and still my account haven't been created and it is already 8 days late. kindly see to it and resolve this issue immediately.
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        rohitnanda
                        Dec 27, 2022
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                        This side rohit from jalandhar punjab
                        i apply a lap loan from axis bank we got 2 sanction letters from bank, and said us to submit all orignal documents to bank and they transfer amount within 3 days . but after submit full documents we are looking many officers and dse for our current status but they dont respond us properly,
                        we already pay many types of fees for it,
                        now i request bank to close my file refund my money and return my all orignal documents because i am harrased by bank employees as we as dsa .
                        i dont find any resolve after mailed to nodal officer and no relible response from bank officers
                        these type of officers give a bad mark on bank name
                        Bank application id 18040836
                        case id[protected]
                        Best regards
                        Rohit nanda
                        [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          K
                          krunal.cad
                          from Ahmedabad, Gujarat
                          Dec 27, 2022
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                          Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS/22.12.22/VINAYAK PETROL.
                          Axis Bank customer support has been notified about the posted complaint.
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                            K
                            katrasr@1
                            from hyderabad, Andhra Pradesh
                            Dec 26, 2022
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                            I have been maintaining my axis credit card for last 3 years. Presently i have been facing some financial problems. I unable to pay the credit card dues regularly. I would like to close/settle my credit card by paying 20% of the present outstanding amount due to my financial and other domestic problems. Please consider my case and settle the amount accordingly.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Swathi poojary
                              from Mangalore, Karnataka
                              Dec 26, 2022
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                              Address: Axis Bank, Urva Branch, Mangalore

                              I'm not able to transfer my SP code from previous organization to current organization since my Pan is not deleted from IRDA site. Kindly delete my pan on urgent basis.

                              SP code- SP[protected]
                              Emp code of axis- 357610
                              Axis Bank customer support has been notified about the posted complaint.
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                                baranidharan
                                from Chennai, Tamil Nadu
                                Dec 26, 2022
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                                Resolved

                                Axis bank PL - Customer care told NOT ABLE TO CONTROL COLLECTION BY THEM

                                So I have raised complaints with RBI and sent the copy to Axis Bank Nodal Officer also.

                                why not those labours of Axis Bank call my Advocate and follow him, as per RBI Norms.
                                Feb 25, 2023
                                Complaint marked as Resolved 
                                Resolved. Thanks Consumer Complaints Team.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  baranidharan
                                  from Chennai, Tamil Nadu
                                  Dec 26, 2022
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                                  Resolved

                                  Axis bank PL - Replied Legal Notices - collection torture from multiple numbers for several times in a day

                                  Why not following RBI Rules, I wil file complaint against AXIS bank to RBI today.

                                  Ridiculously torturing me and lost my strength to pay the dues.

                                  Why he called my Father and Brother Daily and torture to the core.
                                  Feb 25, 2023
                                  Complaint marked as Resolved 
                                  Have made complaint with Axis Bank Nodal Officer, Received mail that Collection Agents didnt torture like that. Atleast their call were arrested. If they didnt torture why should approach Nodal Level sir. Thanks
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Parmar Rahul Dineshbhai
                                    from Vadodara, Gujarat
                                    Dec 26, 2022
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                                    I'm new to the credit card, and I have axis bank flipkart card, I'm not aware of overlimit charges in the First month I have turned on (Given consent) to the overlimit usage and unfortunately I have spent over my credit card limit and the 500 rs charged, then after this I have turned off the overlimit usage(not given consent) and also not spent that much but bank charged another 500 rs, i request bank for reversal of 500rs
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Vijaya Rani J
                                      from Hyderabad, Telangana
                                      Dec 26, 2022
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                                      Address: Deccan hospital, somajiguda, Raj bhavan road, Hyderabad, Telangana, 500082

                                      I was Axis Bank account holder they are taking consultation charges are too much and every month my savings account is going to mines balance. If I have visited nearest branch they are not responding correctly not give full information where I will get information?
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Sairam K
                                        Dec 23, 2022
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                                        This is Sairam Kothagundla.
                                        I have two axis credit cards and below is one of them.
                                        [protected]

                                        My card was cancelled automatically without informing me.
                                        I called customer care but they said it was cancelled due to many transactions happening in Gpay. Actually when I was applying for a card they said that you have an offer in gpay for this card, So i am using this card for gpay transactions mostly.
                                        But now this card has been cancelled due to more gpay transactions.
                                        I am paying bills without delay, not exceeding credit limit and also they should inform me before itself when they are cancelling the card if any such type of transaction or if they have any limit for gpay transactions.
                                        I have other cards but I am using only this card as im getting cash backs.. If they give prior intimation at least one month before then I can use other cards instead o[censored]sing this.
                                        I lost 8000 cash back because of this.
                                        Axis Bank customer support has been notified about the posted complaint.
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