Bajaj Auto Complaints & Reviews

Hi bajaj

I am raising the complaints for bajaj avenger 180. I purchased this bike on march but within 6month i am facing alot of difficulties regarding the bike parts. The lights of the bike has suddenly stopped working and starting problem occurred.
I want the resolution of these all fault otherwise i will be raised rti against the bajaj for their products quality and their parts manufacturing.

Thanks

[protected]@gmail.com wrote:
Hi bajaj services,

This mail is to register a complaint against bajaj showroom and customer care representative.

Showroom

I purchased bajaj pulsor 150 classic on 24 aug 2018. After passing i filled 500 rs petrol and found that the petrol tank was licked. Upon talking to dealer my bike was sent to service center.

I tried registering a complaint about this testing quality issues before passing the bike to the customer care from my registered mobile number [protected]. I got a ridiculous replies of not registering complaints over phone.

I am completely unsatisfied with bajaj services and will definaltey register a complaint in consumer forum.

Hoping to at least get a call back on this email not many expecaltationd from baja after this pathetic call with customer care representative.

Attaching bike invoice.

Regards,
Yogesh

Dear sir

My self veeresh
My vehicle no: ka17 er 7748

Sir i have given my bike for paid service in ambha bajaj show room - electronic city, bangalore for engine oil change and other service, during my regular uses i have found the oil leakage from the engine top side (Crank case side) i told to rectify it, but after service i took the bike delivery on same day. They are assured that we changed the engine oil with new engine oil pulse engine coolent oil and rectified the leakage in the engine top side and done thec other service. But two time my bike uses in the same week again there was a engine oil leakage and my bike was stopped working in mid of my journey. I went local garage for repair. During that time i have observed that they have not change the any engine oil (It's totally old oil left) and they not rectified oil leakage from engine side. Simply they have clean the bike and delivered to me by charging the service bill amount of rs.3200.

I call to show room regarding the issue. They not responding properly they ignored the problem telling that we not responsible for anything once bike is out from our show room.

They are cheating the customer in the name service. Without doing the service.

I request you people to resolve the issue and take necessary action on this issue.

I enclosed bill for your reference.

Regards
Veeresh kumar.

Respected sir/madam
I purchased pulsar 150 on march 2018 before 1st service itself i am facing lot of problem i have given prior complaint to head office there is no response from them.. From the beginning of 280kms lot off issues like staring problem ; battery replaced with 750kms ; front disc jammed ; engi over heat ; low mileage of 30kms/lt
Many times given my bike to service but no resolution
Kindly help to provide me a better solution

I have bought new bajaj bike - avenger 180 - in the month of march'18
Till date it has given me trouble while starting the engine.

Where as the authorized service center has replaced 3 times but its still giving me problem while starting

Its not having a provision for kick start in this model.

I would like to return this bike back please advise me process

Dear Team

I am Siva from mayiladuthurai, I am using Pulsar 180 bike on 25th Aug I gave my bike for service in mayiladuthurai Arasu Bajaj service center.

For my bike there is some nice in chain and I gave nearly 11 complaints to them to service my bike and for head light I personally purchase from outstore and gave to them,

They took 13 days to surrender my bike to. Me, my bill amount is 2800.

Poor service, noting is done but bill amount is 2800, for those service they took 13 days.

I have all documents as proof for not completing my service properly.

If you (customer care) not take any action against Arasu Bajaj mayiladuthurai means I will move this case legally


For your information I have attached my bill kindly take necessary action against them

Siva
[protected]

Sir, madam

Kindly plz note that my bajaj high speed stand fan model no.
Bp 2000 is not running properly, it's get disturbed while running n stops again n again. I am facing major issues with this product.

Please look into the matter as soon as possible.

Will be awaiting for your service at it's earliest.

Will be thankful to you for your prompt services.

Hi,

I have visited multiple times in bajaj service show room in madanapalli branch in ap. One lady was there in that branch she is working in service spare parts department she was very rude behaviour with all customers i have observed multiple times each and every customer they are shouting on her behaviour kindly take the action for this kind of services.

And i am using pulsar 150 bike 2016 model now more sound coming from gear box when i downgrade my gears and slow pick up also i request you to please send the well experienced technician to my place and do the service.

Thanks & regards
Ashoka
[protected]

I have purchased my dominar about a year back and i just drive it to 1400kms and suddenly today when i was driving the bike stop in middle of the road. I tried to start the bike but it's failed to start. I had done the service of my bike 15days ago and still i'm facing this problem. The side stand is not showing and all other things are working but the start button is not working.

Kindly help in getting the bike on the road....

I am from bareilly district in uttar pradesh i love all your pulsars moterbikes but when i make my mood of purchasing any 1 of them, its is unfortunately not available in showroom and the worst part is when i asked them when they are able to make that bike available they give me stupid reply like we dont know, if you can wait wait they have no idea about the availablity so its my complaint toh bajaj company pls pls before launching any of the bike kindly make efforts on the marketability it is worst 😡

Sir,
With regards, it is stated that i have purchased a bike from raja motors, dabwali road, sirsa on dated 20/08/2018.
I again approached the agency for first service of my bike on dated 04/09/2018, but i feel sorry to say that it was the worst experience of my life.
I reached at service centre at 9:30 am they conveyed me that “if you are having any kind of job in city then you may bring your bike at 11:00 am because we are having number of bikes pending before you in queue”. Then i approached them at approximately 11:45 am and verbally they conveyed me that “you may collect your bike at 02:30 pm”.
When i returned back to service center i was astonished to see that they did not started process even at 02:30 pm. I asked everyone over there regarding this delay and why had not done my work, why had they wasted my whole day, nobody replied me in this regard. Then i went to manager of the agency& conveyed everything and asked about complaint book? All of the sudden he started shouting on me and told me that “we don’t have any complaint book in our service centre. If you have any complaint against us you can go anywhere”.
Though i have got service of my bike done by them in late evening. Yet my whole precious day was wasted. I request the higher authorities to take a proper action and send me copy of action taken report as soon as possible.
Waiting for your response.
With regards
Kalam singh s/o sh. Chandu lal
Village - chatrian, bada gudha,
Sirsa (Haryana).
Mobile no. [protected]

Dear sir, i go to bajaj showroom in shisa bajaj vadodara for my battery related issue and every time they charge battery and give me and every 15 days it's discharge and go to battery point and i told him that give me new battery and my pulsar 180 have no kick so but no one understand my issue and one sales manager told me that battery and tyre problem go direct to battery and tyre showroom and don't come here and not to call me so this type of service you provide.

Dear sir

My loan application is sanctioned from dhfl vide application no. 01892186. At the time of applying loan, i have not opted for any insurance but now i received a call from your executive mr. Ashok (Gurgaon branch) who is trying to sell lot of insurance policies to me. To my knowledge, insurance is not mandatory which was also confirmed by your customer care executive mr. Kiran on[protected].

Mr. Kiran has given me reference no. Srsan01572306. He told me that there are five insurance - property damage, life insurance, family floater, critical illness and personal accident. Out of total 5 insurance, first one i. E. Property damage is mandatory one and other 4 are at the option of borrower. Even he told me that we at dhfl will try to sell our all products and it is purchaser who have to decide what to purchase and what to not.

Your executive mr. Ashok is trying to sell me all insurance whose total premium is costing around rs. 1, 00, 000.00. Now mr. Ashok is asking for business head approval for not doing any insurance.

For your info, i already have my life insurance cover, critical illness cover, personal accident cover and family floater plan. When i have already paid for my insurance then why there is a need to buy it again. Insurance are taken to cover the risks associated with individual in the event of any natural calamity like death and in case of death, my term plan insurance will come into picture and all your outstanding liabilities will be paid from proceeds received.

Now you tell me is it good professional practice of doing these type of things with customers? I request you to please take it to escalate it to your top management failing which i will cancel my loan application with you. Same loan can be processed by india bulls at lower interest rate and that too without insurances.

Dear sir

I called your executive on 4th sep 2018 and she told me rs. 57, 265.00 has been added in my loan account on account of three insurance-

1. Life insurance - rs. 28, 084.00
2. Property insurance - rs. 20, 013.00
3. Critical illness - rs. 9, 168.00

Your executive (Miss urmila) told out of two insurance, 2nd and 3rd insurance can be cancelled by borrower but not 1st one but your branch executive mr. Ashok from gurgaon branch is saying that without all insurance, we can't disburse a single penny of loan. Now you tell me, is your branch executive is having some different policies and dhfl customer care executive have some different policies. No-one is ready to share where it is written that i have to take insurance from dhfl. She told me that its dhfl rule, how dhfl can make its own rules other than other financer players in industry.

Even there is written on your sanction letter that borrower may opt one or all insurance from dhfl or buy it from open market.

I request you to cancel my all insurances. Urmilla has given me reference complaint no. Ccdis01591364 for this call. I need a solution from your end.

I owned one bike (Avenger 220 street) from auto bazar, srirampur, hooghly, west bengal on nov 2017, inv no-ab/vr0301/2017-18.

From very next days i was facing self starting issue which is only option for this bike. I informed the showroom and the took my bike for 7 days, claimed as solved.
But after few days same repeated and they took my bike for 20 days, told same as problem resolved. But after a days same problem started.
Now i am really frustrated with my bike and now i am not interested to inform showroom also.
Request to please solve this or change my bike after confirmation from your show room.

Regards

Name-jayanta banerjee

Add-baidyabati, dist-hooghli, west bengal 712222

Ph no-[protected]
Mail [protected]@rediffmail.com

3 बार ऐवरेज सही करवाने आया पर कोई सुधार नही आया ये लोग कस्टमर को गुमराह करते है ओर आज जब मैं यहां 3 री बार आया हु तो मुझे बोल रहे है 1:30 घंटे लगेंगे एवरेज सैट करने में ओर पहले भी इन्होंने मुझे 2 बार कई देर तक टाइम वेस्ट कर चुके है
एक ही काम के लिए में कितना टाइम दु
क्लेम के लिए बाइक दी तो समान एक व्हील आने में 15 दिन लगा दिए
कस्टमर को इतना टाइम दो की वो अपने आप ही भाग जाए
आज तो बिना कमी का बताये मैन पूछा कि बाइक कितनी देर में मिलेगी तो 5 बजे का टाइम बताया मैन कहा बिना कमी पता लगे आप टाइम कैसे बता सकते है
जब दीपक नाम के वर्कर जो जॉब कार्ड बना रहा था उसने पूछा कमी क्या है और co set करने में टाइम बताया जा जायज नही था
ये DEWAN MOTORS
MAHAVEER ENCLAVE SERVICE CENTER
जो कि शो रूम के बेसमेन्ट में बना है इसके हाल है
आप इस तरह के लोगों को सर्विस सेंटर देते है जो प्रोफेशनाल नही है
इनके वर्कर को भी देख के लगता है कि प्रोफशनल नही है
या तो मैं बजाज का कस्टमर हु ये मेरी गलती है
या ये सर्विस सेंटर बजाज का होना गलती है
यहां कस्टमर को पता ही नही लगता उसकी बाइक में क्या काम हो रहा है
यहां के कैमरा की दराक्शन भी गलत है
एक ही दराक्शन है जहां से बाइक का पता ही नही लगता

On 31st august 2018, i went for repairing my ns200 bike to the unnati bajaj service centre situated in m. G. Road. There they have informed me that due to unavailability of technician i have to wait for 3-4 days.. As i am an office goer i have to face some problems due to daily commuting in public transport. Still, i waited for 4days. Now today, they have again informed me that it would take about 10days to repair the bike.. A normal engine problem would take around 2-3days. But why would i have to wait for 10days. I feel that they are neglecting my request and thus i have completely lost fait in your service. Due to this action of theirs, nobody wants to repair their bike there.

Sir, it is bring to your notice some mr. Kawaljit singh whose name is similar to my name has got financed his two wheeler discover 100 m from amritsar (Punjab) and his loan a/c no. Is l2wamr03227055, his aadhar no.[protected] and voter i'd is ifc1540533. But your company has wrongly attached my above mentioned pan card no. Gikps0520p which results in decreasing my credit cibil scores. I also contacted the cibil representatives and lodge my complaint there and they responded that they have emailed to your company for clarification. I also contacted at amritsar branch office of your company but couldn't got satisfactory replies. You are therefore requested the look at the matter and delete my pan card no. From the abovesaid two wheeler loan at the earliest. Awaiting for positive reply at the earliest.

To
The manager
Bajaj motors

Sub: Misbehavior and delay in claim from showroom side
Sir
My name is VIJAY PAL SINGH I send my Bajaj Pulsar NS 160 with RTO NUMBER DL5SBC0520 at RAJIVRAJ BAJAJ near Durgapuri Chowk for insurance claim due to met an accident on 28th July 2018 and the insurance was valid for 30th July 2018. The owner of showroom misbehaved with me and told me to renew the insurance unless he will not pass the claim and threatened me that I can't do anything against him, I had no option but to do so still I haven't received my bike yet because the parts to be installed are not available. I just want to know when I'll receive my bike.
Please take some quick and strict action against these people who causes problem to the customer and defame the company.
THANK YOU
Regards
Vijay Pal Singh

I have visited bajaj automobile service center at khadi ashram gt road, panipat for servicing my bike bajaj discover 125st.
They firstly submitted the bikea and didn't start servicing and washing till 2 hours. When i asked them why they are not doing service then they told that they don't have persons available. After that they started misbehaving with me and refused to do service. This brings a bad name of bajaj auto.

Regards,
Rakesh kumar
[protected]
Bike registration no - hr06ab2234

My pulsar 150 bike is not working properly. I came for service centre at bajaj authorised service centre at manglagiri, andhra pradesh,
They are not helping and solving my problem.
I came 4th time, they mentioned mechanic is on holiday and some local mechanic is working and repairing bike at his place. When i asked for my bike repairing which is urgent, they said come on monday when i came on saturday.
And now when i am here at service centre on monday. There is no one on servicing. Everyone is on holiday and saying mechanic and person who look at it they are at holiday.
This is not done. They have called me for 4th time. They are wasting my time and not providing me service.
I am using bike from past 6 years, never faced such problems at service centre but at here manglagiri, andhra pradesh they are creating big issues.
Who gave them this authority to trouble?
I am so pissed off.. How they can do with this.
If they have opened service and sales it should work properly.
And it is not done yet.

Please show immediate action on this kind of ignorance.