Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 364

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jharna dey
from Unnao, Uttar Pradesh
Report
Copy

Disconnect my bsnl cdma wll connection

Address:Kolkata, West Bengal

Hi I want to disconnect my bsnl cdma wll connection due to some personal reasons. Please find my consumer details below: CDMA number:[protected] Please disconnect this connection as soon as possible. Thanks Jharna Dey Email id...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manants
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocking of SIM Card required.

Address:Hyderabad, Andhra Pradesh

Hi, My name is Manas Savkoor. My BSNL no. was [protected]. I wish to block the sim of this number, its a 3G enabled SIM card. I had taken it in 2011 near July. In IIT-Hyderabad. I currently dont have a cell phone nor a landline. Regards, Manas...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawan Pant
from Kolkata, West Bengal
Report
Copy

Unsatisfied with the services

Address:Gandhinagar, Gujarat

I recharged my BSNL number(AHD Gujarat) with Rs 92 from kolkata.After recharge i got a message that your account has been credited with Rs92 but still the plan is not activated.I called on BSNL customer care number (1503) several times but i didn't get help. They told me that I am using a Gujarat number so they cant help me as they have no information of Gujarat and every time they gave me a Gujarat customer care number [protected].Which is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vajaram
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair levy every month under SMS Premium/Content calls

Address:Coimbatore, Tamil Nadu

My cell no. [protected]. Every month I have been charged under the head SMS Premium/ Content calls. The amount is in between Rs.60/- and Rs.100/- This month Rs.99/- I do not know what for this amount charged . My requests to stop this service are in vain. I request you to kindly stop SMS Premium/ content calls service immediately and not to charge in future.Further arrange to get refund of the charges so far made. Vajaravelu...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
gaurav karodiya
from Alwar, Rajasthan
Report
Copy

Port bsnl sim to vodafone complaint

Address:Alwar, Rajasthan

sir, mane bsnl ki sim 28/11/2014 ko vodafone me port karye thi. jo 7din me port ho jati h. aur bsnl ne port no. (BR613442) diye tha.aur mane apne document bhi jama kar diye hai. jo abhi tak port nahi hui hai. mere mob. no. [protected] hai. please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vainchwar2
from Bhilwara, Rajasthan
Report
Copy

Regarding double recharge

dear sir,
i, Dr. sneha Govindwar, mobile no. [protected], have recharged my mobile with Rs. 894 on 15/11/2014 with 81 days validity. recharge was succesful.
but by mistake again on 24/11/2014 my mobile was recharged with Rs. 894.

after complaining to BSNL customer care with in 1 hr of recharge, by self and by retailer also, still the amount has not been refunded uptill now.

KINDLY CONSIDER REFUNDING...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saju chandran
from Pune, Maharashtra
Report
Copy

Isd41 pack no refund and no service

Address:Coimbatore, Tamil Nadu

I'm Customer of BSNL for long time i have been using the ISD booster facility till 27-OCT-14 while roaming.

Same ISD 41 booster pack i have activated as before using online portal as before on 26/Nov/2014
I have used Booster pack for ISD41 on 26th NOV as per the BSNL website it is mentioned that the booster is applicable even while roaming. But as per resolution provided by BSNL customer care
1level:
The...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prriya Iyer
from Mumbai, Maharashtra
Report
Copy

BSNL lines waste

Address:Thane, Maharashtra

2ndf December, 2014

Editor,


Dear Sir,
Publishing the news of plight of the BSNL
Customer from Dombivili (East) Manpada Rd..

I had complained to MIDC BSNL in the first week of SEPTEMBER 2014 about the non-working of my telephone No.[protected] vide their compt.regn No. [protected] after that I have contacted THEM SEVERAL TIMES but they have not yet restored my telephone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hornigold
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rent being charged for a Broad Band Modem owned by me

Address:Chennai, Tamil Nadu

My name is Hornigold Arthur, living in 96, First main road, VGP Layout (Part-II), Palavakkam, Chennai- 600 041. My land line number is[protected]. When I bought the Broad Band service from BSNL, I rented a modem and was paying a rent of Rs. 25 per month. Then BSNL decided to do away with the rent and started giving a discount of 25 to reverse the rent. You can check when I bought the service and for how long I had been paying rent....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gokulyasho
from Umarkot, Chhattisgarh
Report
Copy

Need Call details

Address:Sambalpur, Odisha

Dear Sir, I lost my mobile ( no. [protected], BSNL Odisha), on that mobile i have some urgent contact number, but i have no back up. So kindly send me Call details for last 6 months for which i pay the charges Regards Gokul [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
siripurapu laxminarasimharao
from Hyderabad, Telangana
Report
Copy

Non-receipt of deposit refund.

Address:Krishna, Andhra Pradesh

I have cancelled my land line phone no.[protected] at Vijayawada on 06-8-14 . I am due an amount of Rs.1392/- towards refund of deposit. But till date the same has not been received by me inspite of my repeated requests. As it is nearing completioin of four months, and I am a Sr. Citizen and physically handicapped, I request you to kindly arrange to send the refund through a cheque early. S.L.NARASIMHA RAO...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Raju prajapati
from Malegaon, Maharashtra
Report
Copy

Poor Signal at our locality/area

Address:Raipur, Chhattisgarh

Dear Sir last one month onward the signal of Cell One mobile become worst in our colony/area at mahavir Nagar New Purena Raipur Chhattisgarh the condition is very bad neither we receive are call to any body from our mobile . Please send the technical team to solve this problem as early as possible Dr R. K. Prajapati mobile no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
svsenvela
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge unsuccessful, but money deducted from my Bank Account

Address:Salem, Tamil Nadu

I have made recharge for Rs. 1100.00 in BSNL portal for my Mobile No. [protected] Transaction ID: TXT[protected] Mobile No. [protected] Amount: Rs. 1100.00 Transaction Date and Time: 25.11.2014- 17:58:07 Status of Transaction: Failed. But, Rs 1100.00 was deducted from my HDFC Bank SB Account on 25.11.2014 Kindly recharge into my my Mobile No.[protected] or return back the money to my SB Account immediately. Regards, V. Velayutham...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasad1950
from Gudivada, Andhra Pradesh
Report
Copy

Non receipt of pension for the month of November 2014

Address:Krishna, Andhra Pradesh

Even though I have submitted my life certificate to the branch manager Krishnalanka Vijayawada I did not get my pension in the month of Noember 2014.Please pay the pension for the month of November 2014 My PPO no is[protected] and may account no is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lak shana
from Taliparamba, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized charge

Address:Chennai, Tamil Nadu

My mobile number is [protected]. I received a message from BSNL services tat Ur subscription is to be processed. But I haven't subscribed to any such services. It is annoying tat BSNL is sending msg like this and deducing money directly from balance .I would be greatly helped i[censored] stop sending such msgs and help me unsubscribe the vas which I have not at all subscribed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Jagwani
from Damoh, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action taken against Internet complaint filed for very slow speed against promised as per internet plan

Address:Jabalpur, Madhya Pradesh

I have taken 4mpbs of internet plan of BSNL for my online coaching classes and it is not even providing 0.9mpbs of speed even though every requirement is fulfilled by us. We have lodged compliant since many days but no action has been taken and even the service provider talks very very rudely. I have lost many classes due to this. kindly provide some remedy for this I am enclosing the result of speed test of my internet plan....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kollam, Kerala

Sir i try to pay a landline bill internet banking fednet to this bill account numb [protected]..Rs 880 on 22/11/14. Bill no.[protected] given by federal bank. My transaction no. TX[protected].i want to know this bill is paid or not.but money is debited from my account.my mail id is [protected]@gmail.com.is any way to refund my money or to add the bsnl account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandyvns28
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Broadband Wrong Billing

Address:Varanasi, Uttar Pradesh

Dear Sir, Mera naam sandeep verma hai mera bsnl phone no.2390037 tha. maine 23 nov.2012 ko full payment kar ke apna phone band kara diya tha.bsnl ki taraf se mujhe date 25/11/2014 ko notice aaya ki mere phone ka 1380/- ka bill baki hai.main office gaya aur officer se isko thik karne ke liye bola to wo bole ki aapko 1380/- pay karna hi hoga.aur mujhe bhej diya.iske liye mujhe kya karna chahiye.Pls reply.My Mob. No.is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Remash babu
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response to service request

Address:Ernakulam, Kerala

There is no response till now (Friday 28-Nov-2014 10.40 AM) to the below emails sent to [protected]@bsnl.co.in & [protected]@bsnl.co.in on 26-Nov-2014. I have got the SIM card on 25th, but is not activated untill now. All my business is depending on this mobile number. Do BSNL has a service level agreement to it's customers? "Respected concerned I have visited your Palarivattam office, Ernakulam yesterday (Tuesday, 25-Nov-2014), in the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Supriya Sinha@1985
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About Missing Sim No. 8986041169

Address:Nalanda, Bihar

Dear Sir, I Supriya sinha take a Prepaid Sim Card bearing no . [protected], in the name of Supriya Sinha and also give my voter id card in 2009. from mobile shop bihar Sharif. Sir, The Above Sim Card has been lost recently and i have blocked the sim by customer care. We Require another Duplicate Sim Card in place of the above Said Sim Card. but i go to BSNl Office and he check the above number, he say your address is not show. So,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy