Bharti AXA Complaints & Reviews

I have applied for a policy on 14/02/2021. Amount of Rs. 1088/- is debited from my bank account. Quote NO is 467554 and proposal NO is 1018917. Proposal is still pending. Kindly make arrangement to settle the amount at earliest.

Dear Sir,

I have a comprehensive car insurance (zero dep) of my BMW # series car MH-02-DW-7630, Recently i have sent the car to Infinity Cars Pvt ltd work shop at Lalbaugh, Mumbai, Maharashtra for repairs on 09/02/2021.

The left hand side front headlight is damaged and the rear left hand side door is dented (during covid).

The executive Mr, Sagar Killedar emailid: sagar.[protected]@bhartiaxa.com phn no:[protected], has refused to acknowledge the claim citing its old damages.
to replace headlights and to sent the car for repair is customers prerogative.

To talk to customer and asking him to send the car when it was damaged is not the reply expected from service executive of the company Mr, Sagar Killedar.

I am very much aggrieved by the way of response to my request.

Please look into it and guide the executive,

Regards

Ripon Jain
Mumbai

Please do not process policy proposal no 00186288 and also refund to me premium payment of rs 199999.82 at the earliest payment response :PGS10001-success and transaction id:VAX[protected]
manish bang

My self Sriharsha.B.S. I am Looking for your help to cancel my Agency Code BAL185497. With company BHARTI AXA LIFE INSURANCE CO LTD but no body was responding to my request.So seeking HELP From IRDA for Cancellation of my code and do the needful.
It is required for me to Submit in my new company .I got a job with TATA AIG GENERAL INSURANCE CO LTD.Itbis effecting my career .So please consider it as urgent case

I had a policy with Bharti axa in my daughter's name. Last month I received many fake calls regarding policy. They are claiming to get me the refund and surprisingly they shared the complete details of my policy. I blame bharti axa to leak my data especially my daughter's details. I need a proper justification and refund of premium.

Its an SCAM going on with bharti Axa insurance.

A team of Agents from bharti axa are cheating peoples . They are fully trained.

These agents says that we are from HDFC bank .offering a loan with very low interest rate by mortgaging a insurance policy of bharti axa.

After selling the new insurance plan these fraud agents stop picking our calls. No loan is credited.

I just become...

To,
RESPECTED SIR BIMA LOKPAL
i frequently complain in all unit of bharti axa life insurance company about misrepresentation of policy but they didn't listen me and call me once for that and didn't give satisfactional answer for that so attached all mail copy and answer so sir i hope u give me justice and help me to refund my money
Please take action at your hand to protect consumer right
Thanks
Yours truly Bharat Desai

Hello Team,

My mother Mrs Manobi Majumder had a policy (Policy No: J9119128 ) with you which was purchased on Oct 2019 and was renewed on October 2020. She was admitted to Narayana Super Speciality hospital on[protected] at 01:21 PM. She was discharged on 2nd of December 2020.

Total Bill Amount : Rs 98892.00

From last two days we are following up with customer service and the given mail ID ([protected]@bhartiaxa.com) which is written on document. But there was no response.


Can you please help us with reimbursement process.


Regards
Sumit Majumder
[protected]

Received calls (Mobile Number - [protected]) from a lady at 10:48am today on selling Bharti AXA savings plan, after being denied and being told that I am reconsidering and still evaluating, she abused me, used slangs and then disconnected. It is highly improfessional behavior and Bharti AXA must do quality checks of such agents. This could happen even after taking certain services and not being served, I am rethinking of taking any services...

I am an MBA fresher. I had an agency code with Bharti AXA Life Insurance. Voluntarily I resigned/surrendered my agency to Bharti AXA Life Insurance. Agency Code: BAL203270 against this Bharti AXA issued me a NOC. But the status of my agency is showing blacklisted and because of this, I am able to join my company ICICI bank in which I got placed. Please do the needful as my career depends on this only.
Kindly please remove my pan card number or agency status from your IRDA Pan Lookup portal.
I am enclosing the NOC with this query

Agency Code - BAL203270
Pan No. - AWXPT0627M

Thanks and Regards
Prakhar Trivedi

Dear Sir/Ma'am,

I am prakhar trivedi currently a MBA fresher. Status of my agency is showing Blacklisted and because of this I am not able to join my company ICICI in which I got placed . I have a NOC from bharti Axa but still the status is showing Blacklisted. Please do the needful as my career depends on this only. I am attaching my NOC please do the needful.

Agency code - BAL203270
Pan card no. -...

They asked me to take an insurance and they will process a loan and now Ioan is not processed asked for insurance cancellation and they are not cancelling they did not provide me with any policy number nor the details of the insurance, Just made the payment of Rs 4000/-

My mobile number [protected]
Order ID- STU1008384
Email id- [protected]@gmail.com

Please refund the money

I introduce myself as a policy holder who has been induced, misguided and forced to take the above mentioned policy.
I received calls persistently from persons who stated that they are your authorized sales personnel. The details of the persons who called me with their mobile numbers are given below.

Name and their contact numbers:

Name: Praveen - [protected]
Name: Raja - [protected]
Name: Gautam - [protected]
Name: Mohammed[protected]
Name: Rajesh - [protected]
Name: Shruthi - [protected]
Name: Tamil - [protected] / [protected]
Name: Janani[protected]

Policy hold person name - Antony [protected]

Insurance policies with Bharti AXA:
[protected]/- Paid by May
[protected]/- Paid by June
[protected]/- Paid by June

Their conversations with me commenced with giving me the complete details of my existing HDFC Life policy, which included my complete personal details and this established their credibility.
The callers further convinced me by stating that the offer of cancellation of my earlier existing policy is due to the prevailing pandemic, COVID-19 and is only for a limited period. They persistently called me and insisted on utilizing this opportunity. They also stated that this offer is available only if a new policy is taken with your company and through their broking agency. Based on the above stated facts which can be proved by my call recordings, I opted for the cancellation of my earlier existing policy and purchased a new policy with your organization. I understand that the returns and refund promised were all fake and was only to prevail upon me to take a fresh policy with you through their broking agency.

I now realize that all the assurances given are fraudulent and is a hoax and my entire personal data has been stolen. They have utilized the prevailing pandemic COVID-19 as a tool for this fraudulent activity by which genuinely insured customers like me have been cheated and taken for a ride due to the prevailing economic situation.

I would like to state that I have not signed any document pertaining to this policy and all my details were sent only on whatsApp. The payment link was sent to me and I paid the premium online which is for your information.
I hereby request you to help me by cancelling the policy and refunding the premium paid and at the same time take stern disciplinary action on these fraudsters who have put innocent people like me in great difficulty.
Anticipating a speedy grievance redressal.

Please find the history in the email below stating that and attached a few screenshots.

Note: Still i am getting calls from these fraudsters.

Thanking You..!

Yours sincerely,
S Parthiban
[protected]

Due to heavy rain in October my soyabean crop was 100% swiped out.
I had paid insurance premium of rs 1360 for same wide receipt no[protected]. Immediate after the disaster I have complained to the company via toll free number. But the company is not responding since 1 month.

From
KUMAR KAMAKSHI.
I have not received policy contract for the policy[protected] till today. The above policy was taken in the last December, 2019. Due to some manpower shortage at the local Post office, it was returned. I keep writing to you for sending it again. Your local office in Chennai does not bother about my problem.
I sent a complaint long ago for you to address my problem. But, no response, whatsoever.
Pl. send the Policy contract for the above policy, immediately.It is going to complete almost one year with the coming December, 20. your customer care is a laughing stock of this country.
pl. do this immediately.
Kumar Kamakhi,
Guduvanchery[near chennai]
Pin 603202.
m- [protected]/ [protected].
Date: 08/11/2020

Dear Sir,

Policy update immediately in vahan, I issue policy on dated 31 August 2020 there is still not updated in vahan, I have faced many problems from rto because my insurance is not updated in vahan.
Kindly immediately update my policy number SJ602821.

I am dissatisfied with your service..

Regards
Aakash Jadhav
[protected]

Claim health insurance
Dear Sir/mam

my policy No- Q1590973 Clime registered no-[protected]
policy is bharti axa health insurance one month time clime registerd in bharti axa tpa
but not apprved my clime and not any stetus my cliem manny time mail company emeil id

Thanks
umesh
[protected]

See the bank statement . Rs 3564.00 (two times ) credited my account . Which is sent to bhart axa general insurence for car renewal .
No renewal was made and still payments rewarted

Regarding my car insurance claim... I bought my mahindra scorpio car less than one month ago and i met with an accident on 24th july on patra, sangrur road due to the reason that bull came in front of our car and car turned upside-down 5-6 times and stopped on the service road after hitting and breaking the divider. I got stitches and injury on my right hand but my friend was saved.

We have insurance from bharti axa life insurance company, having policy no. Mhr/s6295740. When we contacted insurance company, firstly, mahindra road assistance people said that car is a total loss. Later, when car was taken to mahindra showroom, then advisor said that its not total loss as car engine was not harmed in accident.

One point to note here is that air bags of car didn’t open even after such a major accident. Car has damaged totally from every side still no air bag was opened which could have resulted in major loss also if car was not a heavy car.

When i told the agent of mahindra that why air bags were not opened and i am surely going to put complaint against it, then, he said that sir, car didn’t hit from this side thats why and later said leave all that has happened and dont put up a complaint, we in-turn will change complete shell of the car so that the strength of car is not compromised. I was agreed on his point due the satisfaction that atleast car strength will remain same as this was the biggest reason that i choose to buy mahindra car.

Then, i was asked for lots of documents, applications which i sent by whatsapp and courier for the reason of investigation by insurance company agent named mr. Anurag midhha. Later, mahindra staff said that you have to come here in-person to show spot of accident. I went all over from delhi to punjab 2-3 times with my stitched injured hand for which i was not allowed by my doctor.

From 25th july till yesterday, 18th august, which is approx. One month, they were doing only investigations and then, they called today just to inform that we will not change shell now but only we will repair it. The reason which they are giving for repair is that we will have huge loss due to cost incurred in changing complete shell. They are not concerned about the security of person sitting in car which will be compromised due to reduced strength of car which is repaired but they are more concerned about cost involved. This was very shocking for me as i was eagerly waiting to get my car back and doing all sorts of cooperation that was expected from my side.

I was sold a policy number[protected] over the sales call saying at the end of 13th year i'd be getting 17 lakh guaranteed amount in total.

The complete process of selling this policy was all online and through whatsappp and no offline activity was made while selling/buying this policy during covid-19 lockdown time.

When a policy can be sold and bought completely online why would a consumer need to visit offline office to get it cancelled?

I received the soft copy of bond on july 1 night and on going through the bond, no where it was mentioned or illustrated that returns on guaranteed maturity is 17 lakh on end of 13th year.

July 4 - i reached out to immediately asked for details and confirmed to proceed to cancel this policy on july 6 and again on july 11.

I made several follow ups from july 11 to july 25 and on july 28 - (After my freelook period was over) i received a response that have to visit a branch office to cancel.
Aug 10 - i received a response that since my freelook period is over i can't cancel my policy!

The sales person rohith ([protected]) has told me that i'll get 7% cashback on the premium paid, for which i've proof on whatsapp. No update on this either.

The complaints. Unit email is not responding to my emails
Customer. Head service email is also not responding to my emails.

Details:
July 6 to cancel the policy request id[protected]
Voice interaction id[protected]
July 11 - fresh request submitted[protected]

I want my policy premium amount back!

Thanks,
Yashwant