Bharti AXA Complaints & Reviews

Dear sir,
My name is ravi ranjan kumar. I had no need to taking insurance policy. I had to convinced to take policy for loan. After taking insurance policy that fraud person not picking my phone. Such type of case shame for bharti axa life insurance.
Those fraud person name is kapil, vaibhav srivastava and riya. Using name from birla finance.
Kindly close my policy and refund money.
Policy number[protected]
Kindly take action on broker firm.
And take action for close my policy.
Thanks
Ravi ranjan
[protected]@gmail.com
[protected]

Dear sir,

Kindly find the delivery note for the vehicle, which provided in showroom.

Insurance noc provided date : 05.10.2019

Car delivered to me on 17.10.2019

Insurance name transfer process mail started on 21.10.2019

Thanks & regards,
Baskaran. R
Store – incharge (2asdu – maintenance).
Renault nissan automotive india pvt ltd
br...

Hi sir this gunasekaran from coimbatore one of the your online tele caller name prema speake to me about policy i told no need but still he try to make a call and i avoid that call now he try to another number to spike very bad words this is your way of treat customer service. If you get action to that person or i will compliment a case for police station please response she is calling from chennai her mobile number is [protected] and [protected] i hope you can take action my contact number is [protected] please contact me sir

Dear concern,
My name is ashish srivastava, my name is showing under "terminated" on irda portal, still i have received noc from my company "bharti axa"
You are requested to remove my name from your website as the company has issued me noc but unable to update the status as "resigned" on your
Website http://www.irdaonline.org/PublicAccess/LookUpPAN.aspxThe portal shows as


Please resolve at your earliest convenience
Oblige

Hi
Sir my name is John Lawrence coutinho I have taken insurance which u r executive had told me that all my health problems will b taken under it which I was suffering I explain him every thing before taking it now when I was admitted for three days in the hospital I fill my from of the Company n submitted to ur center they took it and after that I received the letter that it has b not approved I have taken three policy o[censored]r company one of mine 33000n my wife same one n my son is fifty thousand of year which I have paid by my Cerdit card my hospital bill had come 40000 I didn't receive anything from ur side n I was calling ur executive to slove this issue of mine but he is only giving me I will do nothing besides nor he is reverting me back also I have to ask him to help out if it is like this ur company executive doing with me I will have to take seriously action n to the company also I will put on all media also that Bharati AXA is giving false information

I have paid the renewal insurance amount for ka 41 h 2577 registration number. Policy number s8768592. Amount got deducted twice and i didn't get confirmation.

Here are the transaction number and order number.

1st time
Transaction number rcpl[protected]
Order number rnis405813

2nd time
Transaction number rcpl[protected]
Order number rnis405813

My mobile number [protected].

Email id hari. [protected]@gmail.com

I have paid the renewal insurance amount for ka 41 h 2577 registration number. Policy number s8768592. Amount got deducted twice and i didn't get confirmation.

Here are the transaction number and order number.

1st time
Transaction number rcpl[protected]
Order number rnis405813

2nd time
Transaction number rcpl[protected]
Order number rnis405813

This is regarding the policy i am holding with bharti axa life with policy number[protected].
The mode of payment was annual when i had made the payment.
The payment date was 09-apr-2019 and i also have the premium receipt for same.

After this, i changed the mode of payment to semi-annual on 09-april-2019 which ideally should be considered for next year and not the current year.

And hence, my next due date should be around 11-april-2020 and 11-october-2020.

But i am receiving continuous mails and messages for payment of premium even though the premium payment was already done.

I want to know why i am receiving such emails and messages even after the premium was paid.

I had emailed the [protected]@bharti-axalife.com on 31st oct 2019, but no response except auto generated mail. (Bharti-axa=[protected]

But on 10-nov-2019 i have received an email stating that my policy has lapsed.
Email dated: 10th november 2019

Hence, i had to put down a follow up mail on 10th of november 2019 but no response.

I even called bharti axa customer care twice but no one could provide me satisfactory answers.

What is actually going on in bharti axa. Are you trying to fleece the customer by such tactics?

My policy number[protected]
Dear sir ye policy mujhe delhi se call karke online purchase karne ke liye bola gaya aapko bharti axa life ke policy against loan diya jayega 0% intrest pe security ke liye aapke policy ko morgade me rakha jayega. Unlogo ne patna branch ka number navneed singh ka diya waha se jake policy lene ko bola. Number hai.[protected] jispe call kar ke maine address aur baki detials maine confirm kiya. Aur waha jake policy liya. Aue jo delhi head office se call kar rahe the unka naam ramesh number [protected]/aur mithlesh jha jinka number [protected] hai. Policy lene ke one month baad 17 september ko mera accident ho gaya jiske wajah se mai ye complaint nahi daal paya ye mera hi saath nahi aur bhi logo ko patna branch se policy fake information dekar diya gaya hai. Maine apni saari saving policy aur treatment me laga diya aur mere saath dokha hua. Mai ye policy cancel karna chahta hoon. Aise dhokhebaje ko pakda jaye jo badi company ka naam lekar fake policy bechte hai. Mera contact number.[protected]/[protected] mera naam rintu lal hai.

And two more policy are also sell same condition same person naveed kumar singh sold.[protected] jyoti singh contact[protected]-9833218 rakesh kumar singh [protected]. Inke pass mera doucment jo maine patna office me submit kiya tha wo navdeep ji ne inke pass bheja aur unko bhi loan ke jhase me fasaya mere pass jab rakesh ji ka call aaya to ye sari baate clear hui ki ye sara kuch navdeep kumar singh bharti axa life patna office ke kehne pe ho raha hai loan ke naam pe insurence bech ke logo ki life ke saath khela jaa raha hai. Bharti axa life group se mai ummed karta hu ki jald se jald iska upay kare aur humare paise hume refund kare. Company me aise fraud logo ke khilaf action liya jaye. Aur jyada samay na lete hue isko urgent hi ispe karyawahi ho. Abhi tak mere pass kisi tarah ki response nahi hui jiskewajah se mujhe dubara mail karna pad raha hai, aur jab maine internet pe search kiya to same fraud case bhare hue hai ye group patna se operate kar rahi hai. Kripya kar in logo ko pakda jaye aur mujhe meri jama punji lauta diya jaye..

I am bhavesh samdadiya working for hdfc bank ltd. I have asked for quotation for 2 wheeler insurance for which your employee ie vishal ahhirao and shailesh gaonkar have quoted me for rs 5438/- for 5+5 zero dep. After paying the payment they asked me for additional amount for getting the policy kit. As i an employee of hdfc i have even given the complain about the same to my senior management. Kindly take a strict action against the same asap or else i need to speak to your management for the same

Hi team,

I made a payment on nov 4th for my car insurance through billdesk (Details given by broker over the phone)
Phone number :[protected] (Stopped replying after payment done)

Car registration number : ts07fv4297
Premium : 19500 (Including bumper to bumper)

All documents attched

Can you confirm this transaction is valid and paid for my car insurance
(No fraud)

Below is the transaction details confirmation and please find the attachment.

I have not received any policy document. Provide me doc asap.

Thanks,
Yagnaswaroop

I had made payment for renewal of my two wheeler policy no. S5236786 via google pay, using hdfc upi transaction id:[protected].
The amount was debited from my account but policy was not issued and so i had to mail a complaint to bharti axa about this. Ref:_00d281owqe._5000i1ojeqe
I received a reply from their end that the payment was a failed transaction and i raised a query to the bank about the reversal of premium paid...

My dad was convinced by 1 of company's agents to buy a policy. My dad purchased a policy in the name of of sister in law. She made the online payment of rs 49999 on 16th july 2019 and amount was credited to axainsurance account. After 1 month the same agent called and told my dad that due to some technical issue the payment was not reflecting to the policy a/c and asked my dad to do the same payment. He also assured us that the earlier payment would be credited to our bank account. So my sis in law made same transaction again and money was credited to the same axa insurance a/c on 14 august 2019. But as on 5 nov 2019, we are yet to get the refund. I have been communicating with company for 1 month but what we are getting are just futile assurances and nothing else. I have even contacted bima lokpal on mail and provided copy of every document but in vain. My service id with bhart axa is[protected]. I request company to check and refund my money asap.

Dear team,

My name is manoj kumar rajak i was contacted by a person name mahi agrawal and sameer gupta mobile number is mahi - [protected], sameer - [protected] he told me that he would give me loan of 5 lakh, but i have to buy one policy of bharti axa life insurance, from which policy would be refunded when loan would approved, so i took this policy[protected] premium,, 42000 and 50000
He also gave me two policies of pnb metlife., and i paid those premium, but now he is not picking up my phone,
I came to know that he was a fraud person, as the policy broker name is also not picking my phone.
I want to close those policy and want my premium back to my account,
I also have recording of conversation
.

Please help me in this matter i m also going to register a fir against it.

Regards
Manoj kumar rajak
[protected]

23rd october, 2019

1. To
Smt nirmala sitharaman
(Finance minister)
Ministry of finance
North block
New delhi
Appointment. [protected]@gov.in

2. To
The sh. Vikas seth (Ceo)
Bharti axa life insurance company limited
Unit no. 1904, 19th floor
Parinee crescenzo, 'g' block
Bandra kurla complex, bkc road
Bandra east, mumbai - 400051br...

Dear team,

My name is narender singh, i was contacted by a person name shubham aggarwal mobile num ([protected]), he told me that he would give me loan of 5 lakh, but i have to buy one policy of bharti axa life insurance, from which policy would be refunded when loan would approved, so i took this policy[protected] premium 37500,
He also gave me two policies of pnb metlife., and i paid those premium, but now he is not picking up my phone,
I came to know that he was a fraud person, as the policy broker name is also not picking my phone.
I want to close those policy and want my premium back to my account,
I also have recording of conversation
.

Broker name but internationalinsurance broker pvt ltd,
Mobile ([protected])
Broker id — 210667

Please help me in this matter i m also going to register a fir against it.

Regards
Narendra singh mobile ([protected])
Policy num —[protected]

Sir, agent make my policy of secure income plane of 50000 thousand by broker.. Yearly policy pay for 10 year. He give policy and prefer me loan. Of 1000000. He ask me loan done in 30 days. After he ask me your policy you surrender in 30 days if loan not ok but according to rule policy surrender in 15 days because my policy is not online after 30 days he ask me in your loan has error. Please refund my amount.. Of 50000. Policy number is [protected]

Hi this is rebecca, a customer of bharti axa life since 2009, i am very disappointed with the customer service agents, they give their nos to contact when the customer needs help but they don't pick up the call, n dont call back, till they pitch the policy they contact continuously, but once it's done they don't bother, it took me more than a week i have been asking them to send me some forms for transfer of my funds to anther policy and it's taken so lightly, the only branch in goa is in panjim n the customer service is very poor he does not have full information regarding the policy and what are the benefits, he gave me wrong information, and was not able to guide me with other options that i came to know later.

Hi sir,
I am nikhil ashok hire. I have choose your company plan that is bharti axa elite plan... But my payment deducted 2nd august2019 (Rs.110770) but my insurance policy have not send by your staff.. I regularly calling your staff but they are make me fool everyday and every time they give me such silly reasons your staff name and contact number is following
Mr. Sanjay singh (Pune office)-[protected]
Mr. R. K. (Pune office)-[protected]
Mr. Shrikant (Pune office)-[protected]

And representative give me wrong information. His name is mr. Shrikant (Pune office)- [protected]

Please resolve my issue otherwise refund my payment with 2month intrest...

To whom it may concern

Escalation:

Hi,

I begin by mentioning that i am really disappointed and frustrated with the level of customer service bharti axa provides & i've made up my mind to never ever sign up for your insurance schemes for any of my requirements in the near future. Though, i know, this complaint also will go to deaf ears, i am following the process to ensure when i file a customer complaint, i have done proper follow up's.

Complaint: policy provided contains misleading/wrong idv value & premium amount paid
Policy document i2888360 wrongly issued by your team even after providing payment receipt (See attachment)
Policy premium paid: 13700 for idv: 7.2 lakhs (See attachment)
Paid on 9.9.2019 (See attachment)
Policy sent details: idv 7 lakhs & premium amt: 13660/-
Wrong policy shared by soft copy after nearly 3 weeks and several follow up's (Check previous mail threads)
Car no: ka01-mn-9525

My previous insurance policy (Axa bharti) is expiry tomorrow and it's been my biggest blunder to renew my services with such a pathetic company like your's which deserves nothing but rot.

I will be initiating legal action and filing consumer complaint for your fraudulent services.

Regards,
Nirmal jayakumar