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Kodak Complaints & Reviews

A
Amol Nikam
from Mumbai, Maharashtra
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problem in kodak hd led tv

Address:Plot no.11, Ganesh housing society, Gendamal Naka,shahupuri,Satara, Satara, Maharashtra, 415002
Website:[email protected]

Hi,
Kodak customer service team,

Pathetic service!!!
It's been more than 1 months my kodak tv is not working. Instead of taking continuous follow ups still no updates on my complaint id 0405469.
Your service team never responds to our email and call. And now are unable to call customer care number also.[protected] this no. Has been inactive.[protected] this also.
Unhappy and dissatisfied with...
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F
Faruque Ansari
from Bengaluru, Karnataka
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led tv not working - 15 days old

Address:Dhanbad, Jharkhand, 826001
Website:www.kodaktv.in

ORDER ID: OD[protected]Flipkart purchase)
Sl. No: 32HD900SUE[protected]

I have purchased a LCD - Kodak X900 80cm 32 inch HD Ready LED TV for my parents on 03/10/2019.
The product was hardly worked for 15 days, and stopped working, its not getting started.

Its more than 10 days, so i can't replace it from Flipkart and i have to go by company warranty process.

I have called...
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O
Octavious
from Delhi, Delhi
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kodak tv installation not done more than 13 days

Address:Chennai, Tamil Nadu, 600100

After successful purchase through amazon, i received my kodak 40 inch smart led tv 13 days before but installation process not yet done till date but as per written agreement, it was mentioned that installation would take place within 48hrs. I have been continuously contacted kodak customer service people as well as escalated to amazon. But everytime i got response as we would escalate & get your installation done. Today i got a call from...
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A
ashwanimishra93
from Mumbai, Maharashtra
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2 month old product display problem company not solving my problem

Address:Thane, Maharashtra, 421605

I am ashwani r mishra i bought a kodak smart tv 43 inches.
After 2 month i am facing problem in display.
Black line on display.
I am trying to contact with kodak customer care but kodak customer care number not connecting.

I mailed to company but i am not getting any response by company.
My complain id-0074793
Mob-[protected]

Pls solve my problem...
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M
Mohitbalish
from Noida, Uttar Pradesh
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smart led tv

Address:Kaithal, Haryana

When i give power to my led it shows only pen drive symbol now shoews the av1 av2, after slecting the av1 abd av2 i face similar problem.
When i start again and again it is working for the short time.
I am facing this problem from previous 2 months
I am request to you solve my problem as soon as possible.
Thank you
Contact me on this no. [protected]...
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A
ashish024
from Pune, Maharashtra
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kodak led tv - under warranty but the company not providing service

Address:411028

Complaint id : 9928452 open since more then 30+, there is no support from kodak tv service center and management team.

Tv stop working no picture, become blank.

Issue escalated to buyer platform (Flipkart) and as well social media account of kodak tv, but no help.

Look like kodat tv management think or have mindset, india still a 3rd grade country and they can ignore and fool indian consumers....
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M
mangalrahul
from Gurugram, Haryana
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product not working

Address:vill- saidpur,post office-ateli mandi, tech.- narnaul,distt.- mohinder garh, 123021

Kodak led tv xpro 102 cm 40 inch full hd smart tv is very bad product. I buy it and after 15 days of installation it stop working. Nearly one month gone and kodak service team doing nothing except giving assurance that “ we are solving your problem” “ we need some more time”, "some are saying that 'we didn't advice you to by this product", "don't call here email your problem", i spent 16000 rupees for this product and all money gone...
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R
rdhiwar
from Pune, Maharashtra
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kodak xsmart 124cm (49 inch) ultra hd (4k) led smart tv

Address:35-B,RAGVILAS SOC, C-LANE, KOREGAON PARK., Pune, Maharashtra, 411001

I had purchased a 49 inch kodak led tv in 30-nov-2018. On may 14 2019 the tv's remote stopped working due to sensor issue, i called the company their technician visited on 7th june, i am calling the kodak service center they are keeping me on hold for at least 15 minutes and they say that my case has been escalated every week they are saying it will take a week to ship the part.
Need replacement for the tv since it is not been used...
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R
Richie Fernandes
from Delhi, Delhi
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40 inch smart tv

Address:25 Alexandra terrace, 5th floor ,opp Gloria church ,Sant savata Marg buculla east., Mumbai City, Maharashtra, 400027

I had purchased a 40 inch kodak led tv in oct 2018. On april 28 2019 the tv stopped working i called the company their technician visited on 4th may he checked the tv and took some photos of the part which had to be replaced and even took a video of it now it's been over 22 days i am calling the kodak service center they are keeping me on hold for at least 15 minutes and they they say that my case has been excellatted evey week they are saying...
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S
Sachinprabhu
from Bengaluru, Karnataka
Sep 19, 2021
This thread was updated on Sep 19, 2021
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led tv display problem

Address:Madurai, Tamil Nadu

We recently purchased kodak xsmart 124cm (49 inch) ultra hd (4k) led smart tv, in flipkart website. Few days back, while watching tv, entire screen turned to black, starting from left side and within second spread toward right side and then entire screen turned to black. Now suddenly the display gone only audio is getting from tv. I was sent two videos of your consumer care email. Ur team successfully replaced my old tv into new but the new...
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P
prem8394
from Pune, Maharashtra
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kodak smart led tv 32 inch

Address:Bhandara, Maharashtra, 441904

I have purchased kodak tv in month of aug 18 from flipkart.in feb 19 my tv started not working. Engineer visited my place on 22 feb 19 and said motherboard needs replacement but no action was taken after that. On 23 march 19 engineer again visited and said the motherboard which they have brought doesnot match with tv configuration.
I have sent numerous mails and called to their customer centre but they are just fooling customers. There...
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S
sridhar3011
from Bengaluru, Karnataka
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led tv display issue

Address:560016

I have bought Kodak LED TV 32 inches on 29th Oct 2018 . Within 3 months the display stopped working - black screen. have raised a complaint with Kodak service center on 29th Jan 2019. Till now (1-Mar-2019) the problem is not resolved.

Complaint Number: JBLR[protected]

I have reached Customer care multiple times, dropped multiple emails no action as taken.

Not sure what is the purpose of warranty...
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S
spqaisar
from Jammu, Jammu and Kashmir
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55 in hdtv

Address:Pauri Garhwal, Uttarakhand, 190008
Website:KodakTv.in

Tv stopped working on 10 nov 2018. Ever since been trying to get it rectified. After 10 days of hectic telephoning and email, got some response and one person, not qualified to assess the problem was sent. I was informed that tv needs a new mother board. Tv is in warranty period. I was also told that the same will be sent immediately. On 30th was informed that it will be dispatched as soon as possible. While no one answers the calls at the...
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F
frostarun
from Chennai, Tamil Nadu
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tv service company is not servicing

Address:600042

Hi we have registered for tv service due to display black out of 50 inch tv. We got assigned with f1 info solutions as service assistant. They told they will come to service the tv but once they tell day on which the service guy should come they take the phone receiver and make busy line always. We are tired of their play. We would like to register a complaint against this service company. (My complaint number with call id jchn[protected]...
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A
as08571
from Bengaluru, Karnataka
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kodak 80cm (32 inch) hd ready led smart tv (32hdxsmart)

Address:560077
Website:kodak customer care

Purchased from flipkart order id : OD[protected]

hotstar and prime videos was not working.
i raised a complaint technician came and tried to update software it did not work. than he said problem with mother board and heopened and said he has to get new mother board and replace. but after that he did not come back and now tv itself is not working. i raised complaints many time through email but no response.br...
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R
Raj Dsouza
from Mumbai, Maharashtra
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poor product. replacement

It's one of the worst equipment i ever purchased. Looking at kodak's brand equity i purely made the decision. Tv stopped working within 5 months of purchase, it's one month, but they cannot find replacement of motherboard. Service after sales is very poor. Suggest, don't waste your money on kodak tv. Also not to ignore, numerous complaints online of kodak tv. It's a delhi produced tv under kodak license. Kodak eastman...
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B
bharg83
from Mangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

total isolated relationship with the customers by not providing even the appropriate customer care numbers... must look complaint please...........

Dear sir/madam, I am a very normal person in this society and i am now pushed to be to be someone that i never wanted to be. I am working as a professor in an engineering college. I brought a KODAK MINI camera a week ago and now I am finding that the battery of this product is not getting recharged. I tried a lot lot to call to the customer centers and then ended with a "not_valid_customer_number" response. What should i do now...
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R
Rajnarayan Kurmi
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lens Problems

Address:Thane, Maharashtra

My self Rajnarayanprasad Kurmi.I purchase kodak camera C195(Serial No:KCGNA[protected] on 24 april,2011.On deted 08/october,2011 submited camera for the problem of lens & dust issue at andheri kodak service centre.
He say after 7-8 days you can receive your camera but i contacting on 18 october,2011 he say stock of lens are not available in kodak company,you wait some more days.
I contacting 14-15 times in [protected] &...
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N
nitin sakhuja
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service kodak digital camera

i purchase a kodak camera model no. is c-913 sr .no. is kcgjl[protected] .
i found a technical problem in camera & i submit a camera hcl infosystems
green park delhi . when i submit a camera after 4 days they not reply me about
my camera then i call the service center they said camera is out of warranty because
going water in camera but i never use my in out of my house and never going the water
in...
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S
SAURAV SHARMA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Camera is beyond repair

I had purchased a Kodak Digital camera model V-570 in September 2007, for Rs 17000/-. Now the camera is not working.It shows an error code E 45. When I contacted Kodak Customer care, they suggested me to show my camera to HCL Digicare, Marol Military Road, Andheri E, Mumbai-59.

The service engineer, at HCL Digicare, Sri Datta told me that it is beyond repair since Kodak has scrapped the model, and spare-parts of this model...
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V
vinod nath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No replacement of Camera

This I wrote them today:- Is there anybody is concerned about my issue??? This is disgusting and height of your carelssness for the customers. Nobody bothers to call or reply the mails. Show a bit of curtsey atleast and get it done fast.

Rgds
VINOD
[protected]


On Tue, 27 May 2008 vinod nath wrote :
>
>When can I expect the same??? Important moments are passing by and I...
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