Voltas Complaints & Reviews

Very poor customer service, Voltas 1.5 Ton billed on 24th April in Sathiya Agencies, but still Votas has not installed the AC. No proper response from Votals service engineering team.

I raised service request number [protected] on 31st March, 2024 as the AC was not able to do cooling.
Technician visited and suggested replacement of cooling coil as it was getting repaired and gas filled every season/year and g service center placed order for the problematic part at their end. However it has been 3 weeks now since the issue was raised and till now there is no proper update on by when the part will be replaced. Also the customer care representatives were not able to help and asked me to contact local service center from Voltage. I have been following local service center also personally from my end several times and not getting update on by when can the ordered part be provided/fixed. I also asked to fix the current part if replacement part is not acquired by them but still no action has been taken. The calls to service center also go unanswered several times.
Looking for either quick replacement or repair of the problematic part as Summers have come with temperature already touching 40.

I purchased Voltas 1.5 Ton 5 Star Inverter Split AC Model 2024, 185V Vectra CAR, White on 18th April from amazon (Invoice attached). Today when technician came for the installation, he found that Interconnected copper pipes 2 Nos are missing. When I check the item included in package, I found it that it was in the list but physically missing from shipment. (proof attached)

After that I called Voltas Customer Care, they asked to raise request to get the missing part.

Please help me to send the missing part at the earliest so that installation can be complete. If it is not possible, let me know so I can raise the request of return.

The A.C we bought through an enterprise is a peace of lemon and the tech. who installed doesn't seems to be a professional in what he does.

The tech blames the A.C is damaged and we received the broken one and enterprise through which we purchased is blaming Voltas and the Voltas the sales manager isn't answering our calls at all, this is so ridiculous.

Never expected this from a company like TATA....

On 23rd March 2024 I installed this AC and the team checked and it was fine, the next day I realised that this AC also has horizontal swing features as it has 4 direction air flow.

I tried to turn on this feature but the horizontal swing is not working...

I had purchase New Voltas visi cooler last year. It was giving problem just in a week of delivery. Many times the engineer comes but the problem not solve. After 5 to 6 months I got replacement of the product. But the same problem was given by the other machine. Again many times engineers come and go but the problem ont solve...

This is second time giving complaint for same problem
Registered mobile number [protected], [protected]
Complaint number [protected]
Please find the attachment for all service details
Since I purchased I am always in trouble about ac cooling .I am 1000 Percent sure that I received a damaged product because my ac not even done cooling for 10 days in 1 year since my purchase, I need replacement immediately or repair...

I lost extended warranty copy for my Voltas split ac bought through viveks t nagar in 2019.. I have sent several emails to customer care voltas. But no response till now. Warranty expires on 26.02.2024. Your technician refused to service it without the warranty copy. Please help me by sending me warranty copy.bill in the name of super enterprises, Chennai
Bill no…SIN16_00801820 st 26/02/2019...

I strongly recommend addressing the persisting issue promptly, despite numerous service attempts and extensive communication with Voltas and Pai International service teams. After over 15 services, urgent replacement is imperative to resolve the problem effectively....

My AC flip was damaged during the service by Voltas Engineer, and I have been informed that it will be replaced as order needs to be placed by the technician, it's been 3 months I have been following up but there is no response from Voltas customer support.
My AC is under Extended warranty, and I see there is never a response from Voltas Customer support when we reach out regarding the damage caused by their technician during service.br...

I have raised a complaint about my refrigerator on 23/11 and I received call on 24 from technician saying he received complaint about AC. I again raised complaint on 25th and from that day onwards I have called 6 times to customer care people they give technician numbers or say they will make their senior call back which never happens. I have received local agency number who in turn gave me technician number and from 25th he keeps saying...

I hope this message reaches the concerned authorities at Voltas. I am writing to express my dissatisfaction and frustration regarding the ongoing issue with my Voltas Beko dishwasher.

On September 11th, I lodged a complaint about a malfunction with the dishwasher. However, despite the passage of time, a technician's visit after four days, there has been no resolution to the problem. This prolonged delay in service is not only...

I book for voltas ac service 1week before but the customer care person told technician come on 24 hours but still not came customer care person telling somany reasons really very very worst customers service in voltas waste of time worst worst worst...

Dear Sir,

We bought a Voltas cooler for our business on 31.10.2022 form Andhra Refrigeration company, but it is not working from the day 1, then immediately contacted the sales persons and Voltas team, they took almost 30 days for Installation of the product and resolved the issue after so many follow ups.

After that again Lot of complaints from the product, and we lost the entire business because of Voltas,...

I am book online service, my booking request number is [protected] issue by Company on dated 17.10.2023. But they are not response .

One person (service team member) call me & visit complain point. he say me i will come tomorrow and solve the problem but he did not come. i am calling many time to service head but could not pick & disconnect my phone .
he did not call back....

W/AC under warranty. Since purchase, the AC has stopped working 3 times and has been serviced 5 times. The first complaint was registered within 3 months of purchase.

This is my WORST EXPERIENCE in using W/AC for the past 50 years....

Dear Sir/Madam

Thanks for your reply and for sending a person to my home for the above request as I have mentioned earlier.

But I want to state that the said PCB was also not working properly. It may have some defect in the said PCB product and also not compatible with my said AC as said and confirmed by your representative/Engineer having name Mr. Sachin (Mo -[protected]).

Sir, Voltas company...

I have purchased voltas ac 1.5 ton from croma in 08/11/2021, and it has
1+4 yrs extended warranty, my ac is having problem of pcb, your technician has visited and told us it will be replaced in 2 working days, but still there is no update from voltas, waiting for a positive reply and pls get it done asap...

I have purchased voltas ac 1.5 ton from croma in 08/11/2021, and it havs 4 yrs extended warranty, my ac is having problem of pcb, your technician has visited and told us it will be replaced in 2 working days, but still there is no update from voltas, waiting for a positive reply and pls get it done asap...

I bought voltas 1.5 ton ac on May 2023. By next two months. There were water leakage from ac.. raised a complaint to customer care.. no response from them.. leakage stopped by itself.. again Im facing same issue. And low colling, second time raised complaint. No response from service team... Service for voltas was very poor... I recommend not to go for voltas .....