[Resolved] Corby txt (B3210) — Mobile hanging, auto switch off, installation problems, virus attack, internet usage.
I (residing in Calicut, Kerala) am using Samsung Corby Txt (B3210) since past 2 months. With in just a few days i started facing problems with mobile hanging. I thought of complaining then but i got to know that this kind of problem is normal with Samsung Mobiles. This is the general idea of Samsung Mobiles with people.
In a few days i again faced problem with auto switch off. My mobile will be on, still when people call it appears as switched off.
I am not using my mobile for any other sites other than Facebook, Orkut and other standard sites. Though I'd tried Getjar Application for installing antivirus for my mobile and some Social Networking like Nimbuzz, Fring. But sadly even those applications are not available for this mobile. But I've finally installed another appn ( mig33) in my mobile after long wait, that too would be just 2weeks back. Just when I've actually started using my mobile for chatting, I found out that my call logs are not saved. And also the songs which i had were being saved and played three times. When I tried deleting the extra songs, I found out that all the saved songs also got deleted. Its quite obvious that mobile has been attacked by virus. But then give a remedy then. I cant install antivirus in my mobile. Does this mean I have to give my mobile for servicing every 2 months?
It has just been two months and I am already facing these many problems. Is this what ur service is all about? Now even if I provide proper servicing to my mobile, as I have the warranty card with me, what would be the situation then too? I seriously feel very bad after buying this mobile as first of all i bought the mobile for internet facility and song quality. What's the use buying a mobile and not being able to utilize its uses?
Hoping for a positive and satisfying reply as soon as possible.
Esha S. Vora.
Complaint marked as Resolved Aug 13, 2020
Category: Mobile Handsets
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