Delhivery Ltd. — Double payment paid/received by company

I have received product through Delhivery LTd order ID[protected]QR code [protected]) sub order ID.[protected] amounting Rs.899/-which is received on 18/02/2023.
While payment to Delhivery by Shri. Rahul Pagare Mobile NO.[protected] thorough QR code payment to Delhivery Ltd company which shows that payment transaction failed Rs.899/- in the name of company. Hence Delhivery boy Shri. Rahul Pagare shows that payment transaction may be paid for his mobile No.[protected]. Hence I have paid through Google pay Rs. 899/- on the above mobile then handed over the parcel.
After checking of the bank statement, it has been seen that double payment paid. one is in the name of Shri.Rahul Pagare and another is in the name of M/s. Delhivery Ltd. on 18/02/2023.
I have been asked to Shri.Rahul Pagare Delivery boy to refund the same but he denied and ask me to contact Shri. Pradeep Patil who is the Manager of Nashik Road Area of Delivery Company.
I brought to the notice of Shri.Pradeep Patil Manager and all the transaction screen shot sent for ready reference through whatsapp No. [protected] and requested to refund the same ie.Rs. 899/- which has been paid double. But till date no any payment paid by the Company.
In view of the above, kindly see the matter and resolved the problem otherwise I will be forced to take appropriate action in this regards.
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    Delhivery Ltd.
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