DishTV Complaints & Reviews

I am using dishtv d2h connection for more than 5 years. Few months back disthtv provided me offer to change stb (Set to box) from sd to hd.

The new stb failed in few months service.
After multiple followups they replaced my stb with charges.

2 months after new stb is installed, the stb has failed.

I am requesting dishtv to provide me replacement without any charge.
Why should i pay for poor product from dishtv?

There is loss of number of days recharge due to stb not working plus i have to pay service charges... This is injustice.

I requested them to stop my services and pay me back the recharge amount approx 3500 which i have already paid to them.

They are denying to refund my amount.

Please help me to fight against this injustice.

Hrushikesh risbud
Mob #[protected]

Dear sir/madam

My name is chandrakant b. Bhagwat and my dishtv id no.[protected]

I have complaint that i have lost my old mobile no. [protected]

In future my process in your company with new mobile no. [protected]. So please update my new mobile no.in your system.

Thsnks,

Regard!!
Chandrakant b. Bhagwat
Mob. No. [protected]
Email:atul. [protected]@gmail.com

Sir,
With ref to vc no. [protected] i have purchased new connection for popular hd club package with one regional pack offer.
But i am not able to see the entertainment/ education channels error code 103 (Discovery channel, discovery science, discovery turbo, id discovery) i had a talk on helpline no but my problem is not rectified so please solve the problem and let me know
Also attaching the brochure & all details...

I purchase dish tv online. I pay 4100 for one year reacharge include in it. I have bank statement to prove this. The website is comparedth.com. So i have to say that plz start our dish tv box becoz i always pay for one year recharge.
U done a fake promise with me that my connection work for a year without any recahrge, but its finish in 3 month, and now my connection cut and its require reachrge..

I purchase dish tv online .I pay 4100 for one year reacharge include in it .i have bank statement to prove this. The website is COMPAREDTH.COM . So i have to say that plz start our dish tv box becoz i always pay for one year recharge.

Sir/mam,
I have bought dish tv set up box in this month but i found the picture
Quality is very low. So then after few days on[protected] i have upgraded
My normal setup box to hd setup box but iam not satisfy with the picture
Quality (Low pixels quality).
I want to return my setup box and want my refund please its request from
Us. We are very happy if you do our favour.

S. No-1709acv07lt17840
Chip id-[protected]
Vsc no. -[protected]

Regards
Badri prasad gupta
H. No-41 sect-1a
Trikuta nagar jammu
Mobile no.-[protected]
Mobile no. [protected]

I was having tatasky connection for last 8 yrs. About 4 months back i switched over to dish tv hd service. After 3 months i paid whole yr subscription fee of more than rs.10, 000/-to dish tv.
For last 3 days my dish tv set top box is dead. Vc no.[protected] and complaint no.[protected] dtd 21/7/17. Till date no one has responded in spite of reminders. I curse myself for switching from tatasky to dishtv.
Narendra k.
Email - [protected]@gmail.com

Hi,

I have recharged the amount of rs.100 for the vc. No : [protected]. Need to activate tamil add on - 1813. We tried by sending via sms like - dishtv add 1813 [protected] to 57575 as well as [protected]. But we didnt get any response too. Amount not deducted as well as add on pack not activated.

So i request you to activate the add on pack. Please.

Also i need to know, how to change the rmn (Registered mobile number) with new number. As i lost that number

Thanks,

Sir,

I am your soul customer enjoying & entertaining 19 yrs. Of good service.

My id -[protected]
Rmn - [protected]

But i facing few difficulties during these days. Monthly recharge tariff going high, i cant manage monthly budget. Therefore i request you to kindly mange my monthly recharge plan within the rs, 350, continuing world sports pack.

Sincerely
Jiten

I had opted for the dishtv 3ka4 offer in which doing recharge for 3months gets you a 1month service free. On 15th july, the channels which were supposed to show on the all sports pack subscribed by me were showing 101 unsubscribed error. I tried calling the dishtv customer executives, and the people at their customer end were knowingly not acknowledging my voice and repeatedly saying that they can't hear me. This went on with for around 10calls.
I then wrote an email to them regarding the issue wherein the call centre executives sent the technicians 3 times and all of them that the issue can only be resolved through customer care end but the dishtv executives failed to acknowledge the same and upon requesting to speak to the supervisor, those executives disconnected the call. This happened to me at least 5 times.
I guess it's been a norm at distv to harass the customers wherein they ask the customers to subscribe the offers such as 3ka4 and not give the service.

On 19th July 2017 at 11.00 am I have given a complaint to Dish TV toll free helpline number. My complaint was accepted and he gave me appointment of technician. Technician visited at around 11.45 and told me to change the set-top box. I requested him to change it. But he refused and said I have to make another complaint to change it. So on the same day, in the evening, I called up again and talked to Ms. Varsha. I told her, what technician told me, and as per technician, please send new set-top box and wire to change. She didn't taken my complaint, just assured me that technician will come and change it. As per Dish TV, my complaint had to be resolved within 24 hrs. Till the time it wasn't. So I called up again on 20th July 2017 at 5.15 pm. Ms. Archana told me that my complaint was not registered. Let me do it now. I asked her, why didn't dish TV accept my complaint yesterday. No answer. Ms. Sheetal told me, she will arrange a call by her senior within 30 minutes. I didn't get any call after 1 hr also. Mr. Subhash apologized for inconvenience, very conveniently. When I asked for the answer, while I was talking, he said, no reply from your side and disconnected the call. Such a frustrating service.

Sir,
I had taken a new connection with dish tv yesterday. A message was sent to me mentioning that the technician will come and install in 4 hours. Subsequently the technician called me and informed me that he cannot come to the locality to install because of opposition from the local cable tv operators and asked me to cancel the order. Then i called our customer care 11 times to resolve the issue. I was put on hold every time i called them for about 7 to 18 mins and frustrated me like anything. Still no one has given any clear answer. I am requesting to cancel the order and refund the money. Thanks.
Reference number :[protected]

My disc tv cv no is [protected] on name of sanjay garanayak my rmno is [protected] but i change my mobil no to [protected] at address of indraprasta phase 2 plot no 43 pokhariput bhubaneswar pls change my mobil no as soon as possible

Sir my dishtv no [protected] and name mohd maroof sir my dishtv is not working and its shows no signal i have recharge it from rs 500 on date 18/07/2017 i miss my fvrte tv showsplz resolved it as soon as possible
Your company is best service and facilities
Sir plz resolved it as soon as possible
My dish tv account is since 2-4 years
Sir plz resolve it as soon as possible

My monthly package is 336/-. Dish tv is giving a offer "3 pe 4", that means if i recharge for 3 months, then i get one month extra.
So i recharge 9 months, price is 3024/-, but i am getting 2 months free
After that i call to customer service care, he said that your monthly price is 337, then i recharge 10/-. He also said that after recharge again you call to dish tv, but when i call, he said that, sorry you will get only two months free. I don't understand what i do, please do something against dish tv.
I want to get one more month. As per their terms and conditions.

My dish TV number is [protected], i given complaint on 15.07.2017 & till now problem was not solved and complaint number is[protected]. Please take immediate action and do the needful.

On line recharge done on 02/10/2016 for rs.2640/- (V. C. No.[protected]) for one year validity. After completing 9 months they are sending message through sms & tv display like "basis your last recharge of rs.2640, you are rs.78 short for availing 3 months of free entertainment. Just recharge today with rs.2718 for 9 months. Tnc". Why they didn't inform at the time of recharge itself regarding this shortage of rs.78 to avail 3 free months?. At the time of on line recharge they informed one year validity, but now they are telling you are recharge date falls on 18/07/2017. I think this is one type of on line cheating & we have to investigate this.

Installation of the dish antenna is not correct and i have called the dish tv customer care number so many times for the same and every time they said that the technician will come to fix that issue.

But it's been almost 10 days and nobody has come to fix that issue.

Can you please forward my request to the concern department.

Thanks,
Gulshan

Hiiiiii
My name is anju binish. I want to change my mobile number of my dish tv connection. It is an old connection by mr. Noushad who registered his mobile number as [protected]
My vc number [protected]. The old registered mobile number is [protected].
Please change this number to[protected]. And please send msg to my email [protected]@gmail.com.
Faithfully
Anju binish
18/7/17

Hi,
My name is Sanjeev Nadgiri and my Vieving Card Number is ([protected] ). I want to change my dish tv recharge plan from utsav to super family pack. so, Please give me above mentioned Package. If have any problem then please tell me by messaging me on [protected]@rediffmail.com or call me at my mobile - [protected].