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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 130

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A
Akshayis4u
from Bengaluru, Karnataka
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mistake in your advertising shot

There is a mistake in your advertising shot of Domino's Pizza
This is the link to it. https://youtu.be/C0DV-tsX8l8

In this advertise in between time duration 0:05 - 0:08, there is a patch shifting.
Which is grabbing all its attention to its usual movement.

Do look to fix it soon.
I have seen this advertising on so many TV channels also.

Thanks & Regards,
Akshay Agrawal...
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N
Napster ace
from Jammu, Jammu and Kashmir
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food poisoning at gajuwaka branch

Yesterday we had dominos pizza at gajuwaka store in visakhapatnam. Since then an acidity levels rose and it also caused food poisoning. I strongly urge to keep things fresh. Please donot feed if things are out of stock. There were only few items available. The basis of the complaint is poor quality. The reputation of the store was good but sometimes the unavailability of fresh stock might also hamper the ability to handle demand. Kindly look...
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A
Aman Isaac Singh
from Allahabad, Uttar Pradesh
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refund amount

Address:Kanpur, Uttar Pradesh, 208001

Hi,
I have ordered pizza at dominos (Located in: rave 3 mall, kanpur) outlet and sum of rs.400.00 by my hdfc debit card ending with 0755 (6th march 2018), money has been deducted from my account and error of failed transaction came on pos. So i was told by the staff to pay in cash as there was a server error and they also said that amount would be refunded within 24hr of the transaction but till today (8th march 2018) i didn't get...
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A
Ayush1357
from Barddhaman, West Bengal
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payment taken twice through paytm

Address:700157
Website:dominos.com

On 7 march 2018 I ordered two regular size pizzas costing Rs.467. Then I moved on to the payment. I choose the paytm option and I was redirected to another website to enter my details. After I had done so it showed that my payment was successful. Then it showed a button to go back to dominos's site. After clicking on it, it took me back to the payment tab and showed that I hadn't payed. But the amount had been taken from the paytm account....
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P
pravinsonavane
from Mumbai, Maharashtra
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refund asap

Address:400076

I have visited powai store on 22/2/2018 and I have placed order with order no 336 and I received CALL TOday from some ### person who is arguing with me and he informed me that he will get back to me in 15ms but till EOD I did not received any call and not even my refund is processed I have given enough chances and I have raised feedback for the same store but those bloodly ###S do not change there quality and service.
Kindly refund...
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V
vijay263492
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund_not delivered within 30 min_ordered mobile no-7070590222_ordered id-79

Address:Patna, Bihar, 801503
Website:www.dominos.co.in

Dear sir,

According to the 30 minutes service guarantee. But here after 90 min my order is not delivered. I want pizza also in free of cost. I want refund in same account. According to the 30 minutes service guarantee.

So please process.

Ordered mobile no-[protected]
Ordered id-79
Store address-
Domino's pizza
Rajabazar, bailey road, patna

Shop no. 1,...
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B
Benson G Raju
from Bengaluru, Karnataka
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pizza delivered after an hour and wrong order

Address:560073
Website:Dominos.com

I am benson g raju from sapthagiri, bangalore.
I have ordered a pizza from dominos pizza located in bagalgunte, hessarghata main road, bangalore.
I ordered chicken fiesta and they gave me golden delight after 1 hour... It is mandatory to give the pizza within 30 mins right?
They gave me wrong order and delivered very late.. And moreover they are arguing with me and znot correcting their mistake...
My contact no....
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A
abhishek bhutia
from Patiala, Punjab
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I have charged rs.1xtra which is not included in bill without any reason

Address:403516
Website:www.dominos.co.in

I am providing you the details as i have visited goa and purchase a burger from dominos as per the bill attached in the complain. The bill is of rs. 110.24 and after rounding off it should be rs. 110. But then also they have charged me rs.111 as per i have attached the debit slip from my bank account that they have deducted rs. 111 instead of rs.110.
I need your help regarding this as this incident was on 25/02/2018 at time 20:43 pm...
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M
maahi cool
from Delhi, Delhi
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delivery service

Address:New Delhi, Delhi

My name is maahi sharma. I ordered 4 pizzas & provided a exact address but they refused to deliver there so i requested to deliver on road where many times pizzas were delivered by dominos but again they refused to deliver my order. I really very disappointed with the services they are providing. I want you to take this matter seriously and take some action against them.
Address - shop no. 13, 14, 15, living style mall, jasola vihar,...
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P
Padma Jha Madhura
from Gurgaon, Haryana
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highly unprofessionalism in delivery of order

Address:Faridabad, Haryana, 121003

I ordered two pizzas (Order no.339) online via mobile no. [protected].
The time of order was 9.08 pm and date was 02-03-18. Instead of 30 minutes delivery time promised, we received our order at 10.30 pm, after 1 hour and 30 minutes. On the top of it no one was picking the restaurant and the customer care number, neither we were able to track our order.
I had a chat regarding this with your representative but he was not able...
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M
marinoggg
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made wrong order/rude manager

Address:20748

Hi, on march 01, 2018, i marino baradaran, went to dominos pizza branch no 4651 located at 6425 old branch ave, in camp spring, md.
At 1700 they took my order for three large pizza with three topping, but after 25 mintes at 17:25 they have made me only one large pizza.
I have asked they why they have made me only one pizza instead of thre pizza, and asked to talk with the manager.
Ms. Sonia holley (As i was told by...
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9
9702343250
from Mumbai, Maharashtra
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misbehaving outside the store

Address:Mumbai City, Maharashtra, 400030
Website:Playing Holi with souis on uniform

1march night domino's mahim store at around 1.30am playing holi on uniform with salsa souis we were standing near bustop playing holi with souis n misbehaving with public i went in store n ask tht ho is the manager so the store person told the let it be holi he shod do sry but the store boy throw the souis on public cloths plz take action on this.
[protected]...
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P
Pari Sinha
from Imphal, Manipur
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money is deducted without confirming order

Address:110014

I had ordered pizza amount 522 from dominos app but ordered not place 522 amount deducted from my account as i used paytm wallet for payment... If the restaurant is offline then why the money debited from my account. I tried to cll all nearby outlets of dominos.. But no one has received the order.. But 522 amount is deducted and in order history it was shown as unsuccessful. Pls try to resolve this prblm and i need my money back as soon as...
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M
Mayank61293
from Chennai, Tamil Nadu
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order never delivered

Address:Gurgaon, Haryana, 122002
Website:swiggy.com

I ordered a dominoz pizza through swiggy which never got delivered.

My issues are :
1. The order status is wrongly marked "Delivered" on swiggy app. Swiggy blames it on Dominoz that they themselves take care of that on the app.
2. Even if the order would have been delivered. It was anyways late than the time promised(1.5 HRS)
3. Swiggy has blamed dominoz that they have rights to edit the status and...
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R
Ritimayadav08
from Mumbai, Maharashtra
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ordered double cheese margherita with cheese burst but received thin crust

Address:Mumbai City, Maharashtra, 400708

On 23rd feb. 2018 we ordered pizza from online website of dominoes.

We received the wrong pizza. Ordered double cheese, cheese burst margarita pizza but received thin crust pizza.

Attached s the bill order and the received pizza for the same.

Kindly deliver the correct pizza or reimburse the money into the account.

Refer the photos for the order details....
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R
Raghav Agali
from Bengaluru, Karnataka
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no proper cheese

Address:Bangalore Urban, Karnataka

I have attached a pic to this complaint, u can see that there very less cheese ( well that cheese is like a sause on pizza), whenever I buy small pizza I always get of very less amount of cheese, for this I got to pay 120rs n really without cheese it taste very bad . I request you to take action on this as fast as possible . ( This happened in yelahanka nes branch)
Thank you...
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A
arryyy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad quality of food

Few (3-4) days back i ordered two medium size cheese burst pizzas from domino's in hope of enjoying some good amount of cheese as i am a big time cheese lover. But when i received my order there was so less freaking cheese and the size of the pizza was also quite small. Earlier i used to love domino's pizzas but from my experience of last few orders i lost my trust from domino's as a trustworthy customer but also as a big time pizza lover....
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P
Prajay Jayaram
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amount deducted order not received

Address:560010

Hi team,
I placed two orders on saturday night at 0118 am and 0220 am respectively. One order got placed and i see order still in received state and the other one amount is deducted and i dint receive any confirmation message. And i still dint get any update on these issues.
I have seen dominos delivering pizza's at 2am. If you ppl are not ready to deliver, why do you take orders and make customers wait at midnight?
This...
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U
Umeshwar Singh chandel
from Coimbatore, Tamil Nadu
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no order taken before 11pm

Address:632014
Website:www.dominosindia.com

I called the dominos outlet at 10:50 they took my order and noted down the details and after that they put the call on hold for 5 mints. Again i called a person received the call before 11 pm but he spoke rudely and disconnected the call. Even though i gave an order before the closing time the person at the dominos outlet behaved in strange way. Please take some necessary action...
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J
Jane Walker
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gluten free pizza

Address:BN17 6JW

Hi there
This email is not just a complaint but intended to highlight maybe a need for further training for your employees! Since being diagnosed coeliac l thought l would try a gluten free pizza for the first time - after the helpful staff directed me to your allergen menu l proceeded to make my order - thoroughly enjoyed my pizza but unfortunately during the next morning at work my symptoms returned with almost dire consequences!...
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