Domino's Pizza Complaints & Reviews

CHEATED BY DOMINOS-Never buy pizzas from here---On 1/3/2013 i went to Dominos pizza store in Mira - Bhayander Road,Mumbai and showed 25% discount coupon applicable on a minimum bill value of Rs. 350 to the staff before placing the order.I placed an order as such :1 country special pizza regular size - Rs.130/-,2 stuffed garlic bread - Rs. 178 and 1 coke - Rs.29.17 and adding Service tax to it the bill totalled above 350/-.Till the time i...

Hello Domioes, Im prasad sawant and my no. is [protected], i had ordered pizzas today as i always do from the kothrud outlet of Domioes and my order no. was 93. The pizzas were more than 45min late. Now obviously we will have to get the pizza for free but more importantly, we order from dominoes because it is alwayz delivered in time, less than 30min. if that is not the case then why will we order from dominoes from now on, and not some other...

Almost two hours have passed after i had ordered online and there has not been any response from Dominos who promise to deliver within half-an-hour usually. Store guys are keeping all the numbers busy and the call center guys don't know how to talk. They can keep you on hold for anytime they wish. What i intend to show via this complaint is that Dominos is a poor brand when it comes to service on peak demand days. Moreover, i ordered...

I had ordered a Dominos pizza yesterday(29 Dec 2012), invoice# DPI66042/12-13/214154 for a bill amount of 677.27. The condiments given along with the pizza were expired, Chilli flakes dated Oct 2012. The pizza arrived late, cold and card board sheet from the carton top had stuck to the pizza. When such a reputed brand name supplies expired condiments the ingredients in use at the kitchen could be questioned.A quality check of the kitchen...

Today We have order
1. i got a late delivery 40 min instead of 30 min in spite of that also i accepted
2. we had 3 slice of pizza only and its was very soggy and low quality
3. immediately i called in call center in 9.22 and spoke to branch in charge and they agreed to send the same order fresh in next 20 min
4. But i received another call from [protected] this no and that person start arguing with me regarding...

The quality of the pizza served here was below expectation.The quantity of the Cheese quantity was very less and even not spread through out.
Akilesh
Order no:70
Date :12/12/2012...

Hi,

I am Radhakrishnan nair. I was just curious of an sms received on my cell of buy one get one free pizza. so i called[protected] i was connected to nigdi dominoz.
the rep accepted my coupon and promised to give the discount he took my address 2 time later he handed the call to another girl she handed to noor shaikh she promised me different discount she later handed the call to dajeeth pandey my conversation went...

Hi,

I had placed an online order for two medium pizzas on 14/12/12. The transaction details are as follows:

Credit Card: Citibank.

Transaction Confirmation no: 178847

Transaction Amount: 365 Rs.

I called the Nagar road outlet and they said no order is received, but the amount was deducted from my account. I called the bank and they said merchant has accepted the transaction...

Hi,
I went to Domino's which is at Hattkesh(Mira-Road) opposite Maruti Suzuki Showroom on the highway and ordered a cheese burst Pizza. I have been regular customer in Dominos in Malad and have got the worst Pizza of my life and no value of money because the cheese burst had no cheese in it and when i called the waiter and showed him the pizza, he said Sir aisa hi aata hai, Itna hi cheese dalte hai humlog. I told him that I have...

I order pizzas in routine from Dominoz, Amritsar. 9 out of 10 times they are overburnt... corners dry. Many times, I have complained... but the matter remains as it is. I am told that if other people are having same pizzas and they do not complain.. why do I ?

This complaint is to know whether we have the right to have our money's worth or do we get driven by some managers and made to eat what they think is good enough...

I have ordered pizza online on 30th September and payment mode was credit card. I got the confirmation of my order from Domino's but didn't receive any pizza. i have contacted them so many times for my money return but didn't get my money back in my account till date. i have got tired of calling them, so i am complaining here on 18th Oct 2012.
my order's detail is given below:
Order Number : 362
Time...

SOILED AND SPOILT PIZZA and pasta from CHENNAI, alwarthirugnagar branch..

I had placed and order for regular chicken mexicana and cheesy white pasta which came after a 45 mins door delivery and the box was completely soiled and the pizzza was hard. while i asked the delivery boy he claimed its because they gave him hot PIZZA like all other times we eat frozen ones. next for pasta he said the olive oil had leaked out. The pizza...

I placed an online order today (Oct 06, 2012 at 12:57 pm). After completion of order, I made the payment. The payment was processed, the assigned outlet was "Quatab Plaza" in Gurgaon, Phase 1. But at the time of final order processing it said that "your order couldn't be placed at the outlet, if you don't try again your amount will be refunded within 7 days". I didn't tried again and instead placed an order...

Dear Concern,

recently I visited my sisters place on 30/09/2012. My nephew demanded for Pizza and I ordered that. First When I called them for order they ask me 15 times my mobile no. Then, When I told them my address they made it wrong. Being the person late, I asked him to offer me free pizza. Also he said that its your mistake that you told wrong address. He was very rude. I offered him to discount my pizza bill he said...

We planned for pizza tonight.So we ordered it from dominos online. We ordered veggie pizza,double cheese pizza,stuffed garlic bread,farmhouse pizza and sprite. when the order finally came and waited for bill payment , we eagerly paid it and opened pizza boxes.We were shocked to notice the poor quality.Veggie had no vegetables, farmhouse had nothing but burnt onions and tomatoes ,double cheese had burnt cheese which were difficult to chew...

I ordered a pizza from Dominoz and the money was debited from my account ,however my order was not placed showing the following message

Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within 7 working days. We sincerely regret the inconvenience.
Your...

i am a surekha,resindent of s.p.nagar,kukatpally.dominos pizza boasts of delivaring pizza within 30 minutes or free.i was mocked by the manager of hydernagar branch for asking the same when i received the order after 35 mintues and my guest already left.he accpeted he was late and gave excuses and when i reminded them of their 30 minute promise,he ridiculed me saying i was doing al that becoz i wanted it for free!! this happened on 27 sep...

I am Manish Dixit , working in domino's Varanasi center dp66285 from last 1 year , and my domino's id is 136106 . As per Domino's rules one must not drink and smoke while on duty , but my senior named Arun tivari was drunked and start abusing other employees and had a little fight with me. This is the reason why i am fired and they had not taken any action to Mr. Arun . I had no bad records uptill now. According to me Mr....

I ordered for a chicken fiesta (large) pizza on 15 September at 1:58 pm (IST). The first thing was that the pizza boy came at 2:30 pm (IST). The second thing is that the pizza was cold and the coke which was ordered was at room temperature. I spoke to the manager at the saket outlet but to no avail. I would never order for a pizza from dominos now as this is the second time the pizza is not of the quality these guys promise. I would further...

Hi,
I am regular customer of DOMINOS PIZZA but, I had very bad experience of its service on 09/09/2012. I booked my online order on 09/09/2012 at 07:26 PM at SHIVALIKYASH , AHMEDABAD Center and My Order no was 288. When we placed an order they did not even confirmed with us.
After waiting an hour on 8:27 PM we called up on [protected] & they told us, my order is already dispatched & we will...