Domino's Pizza Complaints & Reviews

I am posting this complaint with the hope that some action is taken against the restaurant manager ,Mr. Naveen for irresponsible behavior

I ordered a pizza at 8 PM and i will list the events that followed

9 15 PM i called up telling that i am yet to receive the pizza. One person told me that if it is not delivered in 5 mins,you will be given as compensation.

9 40 PM i called up and asked nothing...

Dominos called for home-delivery of pizza but both of the nearly places stores refused to take orders saying that the other store takes order for this area.
Finally it was quite frustrating, as none of the Marathalli bridge store / the Kundanhalli gate store agreed to deliver a location in Munnekolala, SGR dental college road, which is hardly 2 km from Marathalli bridge branch.
The store operators are not clear about where they...

Hi,
After a month of follow up with the dominos store at indira, Bangalore, I am writing this message in the hope my complaint is taken and money refunded. the below is complaint,

I had placed an online order at the dominos website giving my address and paid via a debit card on the 23rd of Jan 2012. An amount of INR 541.5 was deducted from my account towards the order (order no:133, time of order:1/23/2012 8:20:46 PM,...

HI....I have been ordering pizza for home delivery from various outlets out here like papa johns , pizza hut and dominos too but let me tell you this that DOMINOS has the worst service expected . First your website does not allow me to order online since the store is not available, then when I call their number they keep transferring my call. somehow when i find the store number and i call them (jp nagar) they tell me that they will be delivering...

i would like to avail all of your offers and i really do like your pizza but there is no way that i can get a home delivery. i live in kurla, on l.b.s. marg, just next to the bkc junction. I am at home on a sunday evening and would really like to enjoy a good pizza but i called the sion as well as the bandra dominos and was told they don't deliver here. As for the sion dominos, i really do understand their problem, there is a lot of...

I have been ordering from dominos often but what happened tonight has left a bad taste..

I was a bit unwell, hence did not want to cook or go out hence decided to order from Dominos. I called in at 9:30 pm and was told order will be delivered in half an hour. When nothing arrived after 50 mins I called again, i was stunned when told that no order was registered. My mobile is registered in their database and they already...

my order was punched at 8:51 pm and the delivery boy was 10 min. late. we showed him the time and even after that he went on miss-behaving and argued with us... rather he was quite rude... his rudeness was proved when he went back without delivering the pizza to us.... we are regular customers of domino's but if all this continues then i am very sorry to say that slowly your customers may reduce....
i really didn't like the...

Sir i am residing in flat no 2 of esi dispensary in B block tagore garden extension . When i ordered for home delivery your employee denied for it by saying that we do not deliver in this area . May i know the reason for this??? It's an govt flat & you are not serving in this address ??? Kindly try to solve my problem & start taking order for this address as i am a regular customer of yours...
Thanks

Dr.Dineshbr...

Hi All,
I have ordered two Large Farmhouse Pizza from Domino's from NIT branch (DPI66189) and Order Number was 515 on 15th Jan 2012 (at 8:11 PM). Pizza delivered well on time but quality was really poor.
There were no toppings inside the pizza and pizza base was over toasted so it was so hard that we can't eat it. Never expected this from Domino's and this is second time we are facing this issue from NIT branch.br...

i had ordered for a pizza from dominos, details are attached below.

I have had a forgettable experience with this order. The order firstly was late and the pizzas are nothing what dominos are. I have attached the photos of the pizzas, please have a look and let me know if these pizzas are presentable and meet the expectations of a dominos chain.

1. The shape was not round, and poorly presented.
2. The...

Dear sir/mam

I am a resident of Mayur Vihar, Phase-1, Delhi. I was offered coupon booklet by Gurmeet Singh, a representative from dominoes for Rs 399. I bought 5 coupon booklet as i am a big fan of domino's pizza. I am a hosteler in Trichy, Tamil Nadu. Yesterday on 14th Jan 2012, i went to domino's outlet in tillai nagar 1st cross. I gave them the coupon ADV01. I was rejected from the use of the coupon by stating...

HI,My order nos :173 ordered placed at Vishrantwadi ,I ordered for 1 medium size country pizza,1 Mexican green Pizza, and 1 Garlic Bread.

1) I was surprised to see that my home is 4 half km from your store and there is never traffic on this route.Then also pizza was delivered 15 minutes late from the committed time 30 minutes as confirmed.when I call back to your store that its not yet delivered they told we only commit for...

This is the worst pizza...They are reckless...Their pizza ia like rubber and tastes like mud!!! they are using all old stuffs and then fooling people....

Dear Dominos Tech People or whoever runs that damn website,

I have had the worst experiences ever while ordering on dominos website. If it was just once It would be understandable but If an individual continues to face the same problems again and again. It shows, how the company treats it's customers and value their feedback and have no regards to their problems. The Sahakarnagar online website does not works, the tech...

I had ordered a pizza alongwith 2 chocolava cakes at 8:37 PM online (order number162 date 11th december 2011),, I received my order 20 minutes late plus incomplete by a guy named Ravinder , I had a conversation with siddhartha, who promised to give me a call back in another 2 minutes, but never bothered to call, and yes after that i got a half eaten cake delivered by Ashok, and I am still waiting for a money back or delivery of the cake....

HI,

I recieve atleast 5 SMS/day from dominos. I cannot even block the number because they use Internet service to send this number and each time it comes with new ID (ex: TD-097407, TD-092742). I have never registered for this offer updates and when I have called for my order they have never asked if I would like to have offer updates. They are disturbing my privacy and are using my contact information stored in their database...

On 4th december I placed an order for 2 pizzas, availing of a coupon with "buy 1 get 1 free" offer. Order number = 245, Server = 229840, Order time = 20.35pm, Delivery time = 21.20 (15 minutes late)

I'm from London, I've lived in Holland and frequented other cities such as Los Angeles, New York and so forth where I've routinely ordered Dominos as I love their pizzas. However, the problems I have faced...

I ordered a pizza online on 2nd decemeber 2011 at 10:37 pm...i received a call from someone that my order was wrongly placed..he requested me to wait for 10 min and he will call me again..i didn't receive a call for next 1 hr..i called up and spoke to a manager named ASHRAF, who was courteous and tried to help me but all in vain as it was 12:00 midnight..he requested me not to get irate and he will deliver the pizza tomorrow for free...

I placed a call on the Dominos Helpline for delivery in the area of Nizamuddin. I live in on the outskirts of Nizamuddin Basti which is adjoining the Nizamuddin West Area. However , the call attendant plainly refused to deliver the pizza citing the reason that it is against company policy to deliver in the Basti Area. When I mentioned that I see Dominos Scooters plenty of times in the road outside my house and I will pick it up from the main...

I am a customer of Dominos Pizza- CP branch.A lot many times i have ordered Pizza and Dominos Products to my residence but today(10th Nov'2011) when i have called the CP Branch of Dominos,they have refused to take my order.

As per the executives working their,the Dominos management has decided not to take the Delivery orders from Paharganj Residences.But they can take delivery orders from paharganj Hotels. The home delivery...