Domino's Pizza Complaints & Reviews

Since I posted my complain in detail about last evening rude and impolite service by Domino's staff at Vile Parle West outlet, I wish to now furtheer enlighten thee general public who may read theis forum about thee earlier encounter.
It was around 3 monthes ago, I do not recall thee date, as I had theought it to be only 2nd encounter and hence had let it go. The incident is like theis.I had placed an order and when it did not...

It was a bitter experience to visit one of the Domino's Store at Sadar Bazar, Agra, Utttar Pradesh on 26th August 2012. Me along with my two peers were asked to evacuate the store by one of their staff/waitress just because we occupied one of their valuable tables for 15 minutes after consuming our order. The saddest part is there were many tables lying empty at that point of time. This ruthless behavior of the staff made us feel humiliated...

I regularly order dominos from JP Nagar 4th phase, Bangalore outlet. Tonight when the order was placed they accepted my order but it was not delivered. I've called them so many time, initially they said delivery boy is on the way to delivere later they are not even picking the call n many time hanged the phone without answering. My order was not delivered finally. That kind of behavior is very rude and unethical. My house is just 2 km...

Three times in a row i have faced bad service.


1. The pizzas were not cut properly. All peices were of different size.
2. The garlic breadsticks were stale..could barely sink my teeth into the hard bread.
3. They forgot to season the pizza sauce...it was without salt and very bland.
4. My house is 500 metres from the shop still time taken was more than an hour. When i asked if its free..the guy...

I ordered a medium size pizza - (1 nos) which was "30 min nahi toh FREE" offer at 8:58:34 PM on 22nd August 2012 from Dominos, Online.
The order redirected to Panchpakadi Store. After 22 mins store called me to confirm address.
They deliver the order at 09:35PM, So I asked his for free offer but delivery boy said that this offer is not valid for online payment.
This was the second time when declined my request.br...

i ordered a cheese burst pizza with extra cheese from dominoes 3b2 and it did not have cheese at all.i called them to complaint about the same,first they did not had time to talk while if you have to order they have all the time in the world.then the manager came on call and was not ready to listen and instead of feeling sorry he kept the phone down....

i had buy a farm house pizza with cheese burst that invoice no is DPI65862/12-13/65844 AND TIN NO IS-[protected]MF from G-18 ground floor shalimar eldee plaza 5/cp-105 faizabad road on 18 AUGUST 2012 i paid my payment from sbi card atm card due to your technical problem in your card swapping machine my balance rs 375 deduct two time for one pizza please solve my problem and give my money back rs 375 as soon as possible my deduction statement...

Dear Sir/Madam

I Live in US and was visiting Goa for vacation. I am so used yo the sizes of Domino pizza in US. Based on that I ordered Two pizzas from Margao Domino pizza store. My tel. no is 732841. One was large and the other medium. What I received was more like a pan pizza and medium pizza. The delivery boy said this is the large and medium pizza. I could not believe what he said. How can Domions being international company...

I had ordered 1 margarita, 1 farmhouse cheese burst pizzas from Dominos Sec 22 Gurgaon Branch and 3 stuffed Garlic breads.
The Farmhouse pizza was pathetic, Garlic breads had no stuffing at all, they were as good as the normal garlic breads.

I had also ordered 3 chocolava cakes, and out of them 1 was burnt having a very bad taste.
I called to register a complaint and talked to Shashi Nayak and he was very rude...

This complaint is regarding three things:
1) In Efficient Manager and staff
- Most of the team, Manager included, make up their own policies and rules. I can understand that the team members can be true but I don't think customers should be the harassed to train these new members. That is the responsibility of the Manager and Dominos.

2) Bad quality of Food and packaging
- The quality of food and even...

I had a Worst Experience with Dominos Pizza on August 03, 2012. I had ordered Pizzas Online on Dominos Portal at 8:40 PM and we got these Delivered at 10:15 PM.

While tried contacting the Store all the phones are ringing but no one is attending. After 10:00 PM one person had spoken with me and said that there is a Oven Problem and we will get it by 20 Mins. But the Delivery Boy is saying that it is out of Area and that is...

well today i placed an order at domino’s around 8:50pm and when the order did not get delivered till 9:45pm i called them to know where the problem was and how long is it going to take they told me they had some issues at the outlet but they’ll soon be sending the order so i asked them if the order is going to be free or not because the brand name states 30 mins or free then they asked for my number and said we dont have any order from...

31st july 2012.. i placed an order to dominos pizza and they said you that you will get delivery within 40 min. But i didn't get my delivery ans any response when called back they picking my call and put that call on hold any when finally someone picked my call than making excuse that the boy who is took your get accident and we will send ur order second tym within 20 min. saw this on www.consumercomplaints.com.auBut i didn't get...

Dominos India

Message flagged

Saturday, 21 July 2012 9:05 AM






00983

To CEO, Domino Pizza,

Dear Sir, Thanks for your communication regarding my password no 7260 as a new customer. However I must bring to your notice that my efforts to order a pizza through internet totally failed as much as my ICICI bank account was debited...

iam anjali singh,placed an order from dominos(mohali 3b2) at 9 p.m to phase 7 ,the order was deliverd at my place at 10 pm that too without sizzlings and with in no tym i called them back for sizzlings they told within 5 min they vl deliver after lot of calls they delivered us at 11 30 and the pizza was
not in a condition to eat after 3 hrs and they too told that tey vl deliver one garlic and coke to us but nothing....very bad...disgusting...................

Dear Sir,

We ordered Pizza yesterday at 7.51pm & the bill amount was close to Rs. 400 from Purushavakkam Branch, Chennai. The excutive told me clearly it will take 1 hour to deliver, for which I said its ok.

I waited till 9.00pm but there was no delivery. I called around 9.10pm & the executive was very rude & told me it will get delivered in another 5 minutes as the person is on the way. We again...

Name: Kaushal Shah.
Email: [protected]@gmail.com
Store: Online Order
Company Dominoes Pizza

Regarding Complain number 38434 dated June 30th 2012 made with Dominoes om their Talk to Us page, I haven't received any response from their side.

I had ordered a pizza online with coupon code wbzbogo after creating an account online and entering all the required details.
the bill was...

Dominos in roorkee is always dirty especially floors and tables, air conditioners are not working (they have power but no cooling effect) from a long time. Water drips from ACs and when customer complaints they are told to shift to other tables. None of the staff is bothered about resolving the problems. All they do is keep disposable glasses under dripping ACs.

Moreover when customers are eating , the staff sprays Black Hit...

I am writing to you from Home Credit India and would like to bring to your notice wrongful and rude behaviour of the store manager of your located at Unit no. 12B, GF, Tower - BUnitech Cyber Park and the invoice number is DPI66011/12-13/62 and the order no. is 61. I had asked my colleague Ms. Simranjeet Kaur, who is a regular customer of that particular store to place the order on my behalf as I was in a meeting from 12-3pm.

On...

Dear sir

This is with the concern of the company policy of delivering the order within time span of 30 minutes, and not even providing the right and prompt information about the order being placed at dominos Dehradun rajpur road outlet. i have placed the order worth Rs 300 Approx at 10.28 pm and was being assured to get the delivery, as my residence is only 1.8 km away from the outlet but then also the order was not being delivered...