Domino's Pizza Complaints & Reviews

On 11/05/2012 at exactly 9:22 p.m I placed order no. 253 on 9:22 p.m at Lake Town branch of DOMINO'S.My order had already taken 28 mins and i had repeatedly told the person their to speed it up. There was some problem with the Onion Pizza. When the time was past 31 mins,I SAW him take a box hide behind the counter and then come back up in 1 min with my so called Onion Pizza.When I opened the pack I found that it was actually a Soya Pizza...

debapriya dhar
May 5 (5 days ago)
to customercare

i ordered for pizzas,but while i am trying to make payment online there is an error.no order placed but my account has been debited by inr 469.89 on 04/05/2012.my debit card is standered chartered.so plese refund my money as i once again try to order for the same delivery,then order placed.that means my account has been debited twice once for order placed and...

I ordered Pizza from Dominos on 9th may n bill was for 340/- The delivery boy was'nt carrying any cash which is so surprising n I gave him 500/- bucks since he said he has to make deliveries in neighbourhood n will return change on way back.I trusted him thinking why would a guy from renowned food outlet cheat only to find out he did! He gave his number n after reminding him twice he did'nt turned up.When I called the outlet they...

I had placed an delivery order for one veg. double combo and one garlic bread on 5/6/2012 at 8:46 pm .my order no. was 370 and tin no. was [protected].the quality of the food was not good,being a regular customer i found that the base the was stale and the amount of cheese used for topping was negligible.this was not the first time when the outlet had served poor food.On complaining the manager was harsh n rude.being the only outlet in the...

Dear sir,
I have order the pizza(order no. 189)on date 01/05/2011. I paid the money by net banking( amount 266.92 Rs.). but the delivery boy ask him ur pizza order by cash on delivery. i am talking with manager in phone he is ask me ur payment is pending. i am paid money in twice time first by net banking and second by cash.

below Dominos Store Address...........
Sky Tech Mall, Shop Nos G36, G36a,g37,...

I ordered a pizza on 29th April 2012 (Order number 58, Phone no. [protected]) from Roorkee Civil Lines Dominos store. It was late by 10 minutes. Instead of delivering the pizza for free, the delivery boy was rude and the manager of this store ill-behaved with us. We are regular customers of Dominos and this has happened not one but many times. I am sorry to say but this has showed your brand in poor light and I would not recommend anyone to...

I am Customer from Kolkata - 700055 facing problem at Dominos at Lake Town (Bangur Avenue) Branch.

Customer Care are forcing me to order online whereas the same cannot be ordered instead of repeatative attempts Whereas i tried ordering online same at other branches (screenshots attached) was successful.
When talked with Customer care they say they have a technical problem from their end but have received many orders...

Dear Team,
I wanted to order pizzas for my team , hence I called DOMINOS-MG road branch for delivery to Gurgaon global business park, they transferred the line to sushant lok branch.
sushant lok branch gave me no. of cyber city branch informing that they will deliver.
Cyber city branch advised me to call 44448888 from mobile to confirm which branch will deliver.
No. came as incorrect.
I again called cyber...

This complaint is in regard to your marketing campaign for Domino's pizza.

Their marketing staff are informing customers to register for a privilege member with few offers in the form of coupons.
This person instead of informing customers that they are charging Rs.500/- just for the offer coupons/membership, he has charged Rs.500/- with the promise that this amount will be deducted from the first order.
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The Navi Mumbai, Vashi Sector 17 Branch of Dominos Pizza India set their order registration computer system time ahead by 7 to 8 minutes than the Indian Standard Time. This way when they are late, you will discover that the time of order printed on the receipt is incorrect than the actual time of order as per your IST set watch. While when the Delivery boy reaches your door he will show the correct IST time on his mobile.This is a very smart...

Dear Sir / Madam,

i Shivaji Appasaheb Jagdale resident at C/301 Dawale Nagar, Nakoda Apartment LOKMANYA NAGAR PADA NO 3 THANE MAHARASHTRA.

I Ordered below pizza from Dominos Pizza India which cost including tax Total Price : Rs. 523.12

Veg Extravaganza[Qty-1]
Toppings : Black Olives + Onion + Crisp Capsicum + Mushroom + Fresh Tomato + Golden Corn + Jalapeno + Cheese Crust : 3 Cheese Cheese...

Hello Sir/Madam,

We had placed an online order for Domino’s pizza on April 10 2012, Location: Powai, Mumbai. The transaction failed in between and money was deducted from my SBI account. I haven't received refunds yet. Kindly look into this matter at earliest.

Dominos Location: Dominos Powai, Mumbai
Date: 10-Apr[protected]Apr-2012)
Narration: INB Dominos DOMINOS Payments
Ref. No.:...

I have done an online order as there was a party at my house to my surprise i did not got the order at all...after close to 45 min when i called the outlet (tried in all the numbers) nobody was bothered to pick the phone...finally i called up the customer care number[protected]...they have disconnected the phone suggesting me to call the outlet after 5 min...to this time neither the order was delivered (order no.110) and nobody called from...

I ordered for a medium pizza, a Chicken Kickkers and a coke on 31/03/2012. My order number was 351. Server - 456998.
I made this order through phone.The way the person replied through the call and the way he treated the customer was worst .I have been a customer of Dominos for more than 3 years and i am kind of a frequent customer. But after the yesterday's incident, i am thnking of moving out of the dominos customer group.By...

Hi,

I had tried ordering a pizza online on 4th of march 2011. The first attempt failed and and i tried for second time, successfully. When i checked my account, it has been debited twice for the same amount. It more than a week and i havnt got the money back. Your internet system is very poorly managed. Please find both transaction details as follows -

04 Mar 2012 MHDF[protected]-Billdk DOMINOS [protected] 04 Mar...

Hi,

I was trying to place an order for Dominos pizza (Deluxe Veggie Toppings : Onion + Crisp Capsicum + Mushroom + Golden Corn + Paneer Crust : Cheese Burst Size : Medium (serves 2)1Wh.. online on their website on last Monday, March 12, 2012. Everything was fine till the final stage. The SBI net banking transaction went through and i was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen'...

To,
Customer Care Executive,
Domino’s Pizza,
We visited your restaurant located at main road, Ranchi on 3rd –March-12 and our order no. was 226 and TIN no. mentioned on bill [protected] (DPI 66110) and total bill amount was Rs. 427/-. The Server name was Mr. Salman A. We had very bad experience because of ill behavior of staff. First of all they served half an hour after placement of order and the quality of Pizza...

Hi,

I was trying to place an order for Dominos pizza online on their website on last Sunday, February 19, 2012. Everything was fine till the final stage. The SBI Net Banking went through and I was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again.'
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Sir,
I am a resident of Dombivli and a regular customer at your Dombivli East Dominos outlet. I visited your store on 19th Feb, 2012 and placed an order worth Rs.442 for a 3 cheese spicy chicken pizza and a butterscotch mousse cake. I was in desperate need for a glass of water. I asked the sales boy(Mr. Pandurang) for a glass of water but he turned me a deaf ear for the first time. I once again asked him for water, but then he told...

on dated 12.12.12 i ordered a 3 cheese pizza along with regular pizza from dominos (sco 308 sector 38 chandigarh). they deleivered it in 20 mins very impressive. When i started eating those pizzas i found sharp thing in my mouth so when i saw that i was tottaly shocked , it was plastic a very sharp edged plastic. okay i left that piece and started eating other one but same thing i found in that one also..i left 3 cheese pizza and continued...