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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 322

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M
manish rajpuria
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ILLEGAL ENTRY IN MY HOUSE BY LYING

Address:West Bengal

TODAY 27th june 2012 at 5.15pm a person who works at DOMINOS ballygunge circular road KOLKATA entered into my house giving a wrong details at the security desk downstairs. he said he represents AIRTEL which he lied as he works as delivery boy for dominos >> he enters into our house and then tells he is for sales promotion of dominos with pamplets in his hand of his company.
coincidently i was present (manish rajpuria) at my...
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triple_d_p
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no home delivery even after several hours

Address:Jammu, Jammu and Kashmir

resp sir

dominos pizza guarantees 30 mins home delivery but me and my family ordered at 12.45 pm and our order never arrived
and to add to it the dominos people straight forward told me that they cannot do any thing and me and my kidds had to starve for several
hours.

moreover the rude dominos people kept on telling that my order will be delivered any moment but it never did.
my 2 small...
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A
anupama garg
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing , late delivery and wrong speaking

Address:Agra, Uttar Pradesh

Sir,
We r regular customer Of Dominos Branch of AGRA. We ordered ( home delvirery )One Pizza M size, One garlic stuff bread with chees dip , One tangy pasta red veg. On 18/06/2012 at 08:02 pm. @ 498/- after discount of 25% off which is given by dominos online coupon.
Without any Confirmation Call of Dominos they deliver our order at 09:05 pm.
Then I talk to Mr. JAY (Dominos Sadar bazar NAND Plaza Agra ). Tell him...
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P
pritrocks
from Delhi, Delhi
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poor quality packaging and delivery

Address:Mumbai City, Maharashtra

ON 17 JUNE I HAVE ODERED PIZA AND SOME STUFF FROM DOMINOS PIZZA MUMBAI KANDIVALI CHARKOP . THE BOX WAS IN BAD SHAPE AND ALL THE TOPPINGS WAS STICK TO THE BOX AND IT WAS IN BAD SHAPE EVEN THE HOME DELIVERY GUY DID NOT PROVIDE ORIGNO AND CHILLI FLAKES , THIS KIND OF SERVICE IS NOT ACEPTABLE ....
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G
Gagan1981
from Noida, Uttar Pradesh
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Harassment by employee

Address:North Delhi, Delhi

In addition to my previous comments i would like to highlight that i am yet to receive a call from concerned department from Dominos. Additionally Dominos employee Mr. Ajay Sharma is continuing with his mischievous ways and is still sticking to the false allegations which are leveled against me in Model Town police station. what is even more disappointing is that their legal team which is adding fuel to this fire, instead of taking Mr. Ajay...
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G
Gagan1981
from Noida, Uttar Pradesh
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Misbehavior and Harassment

kindly note that Mr. Ajay Sharma, s/o shri Chand kiran, resident of B-220 / 10 main 20 feet road Meet Nagar, Delhi, working at Dominos model town 2 delivered our order very late than the stipulated time. Upon asking for the reason of the late delivery he was very rude in answering and misbehaved. The manager Mr. Harsh Mann, apologized and felt sorry for the behavior of the delivery boy. Mr. Ajay Sharma went to the police station to report...
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P
pratikagrawal44
from Shillong, Meghalaya
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poor service

Address:North 24 Parganas, West Bengal

I had ordered 2 pizzas online on 06/08/2012. The order details are as follows:


Customer Details
Name PRATIK AGRAWAL
Mobile Number [protected]
Address 91/1
A N Saha road
LAKETOWN , KOLKATTA
Store Name LAKE TOWN
Store Address P-108/2,BLK-C,BANGUR AVENUE,LAKE TOWN,KOLKATA - 700055 PH.NO.[protected] /...
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A
Ankesh13
from Delhi, Delhi
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No Service

Address:Chennai, Tamil Nadu

Both of Domino's outlet at Tambaram Sanatorium & Camp Road are not delivering orders at Chennai Sriram Gateway, Perungalathur.
Earlier there were no issues. But then they started demanding to place an order of more than 1500. We still agreed to that. But now even on ordering for more than 2000, they are not taking our order.
Is there any solution for this situation. Does domino's really care about customer satisfaction?...
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M
maniismyname
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered

Address:Chennai, Tamil Nadu

Today Jun 1st 2012 at 1:50Pm. I have placed an Online order via Dominos website. Rs:314 was debited from my card but due to Dominos website issue no order number was created. When i called[protected] they transferred the call to the nearest store which is porur dominos store. Store manager Shiva spoke to he told that its an issue with the Dominos website therefore order was generated and he cant do anything. He also told that he is not...
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B
BABISHAN SHARMA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY

Address:Patiala, Punjab

I placed online order for delivery of Pizza at E-22 Hira Nagar, PATIALA at 10.35 PM, 31.05.2012 and Rs. 480.69 got deducted from my credit card. But I did not get pizza. When i contacted Dominos, they said they did not receive any order. I had to sleep without having dinner as most outlets close around this time in patiala. I want my amount returned and apology from Dominos otherwise I am going to consumer court....
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M
manish.sharma.015
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper behaviour & Delivery

Address:East Delhi, Delhi

Hi,

I have been a regular visitor of Dominos Cross River Mall Outlet, East Delhi. I visited your Cross River Mall Outlet on May 20th, 2012 at 10 pm. I placed an order for a Combo for Two - Veg Doubles. I waited for the order for 40 minutes but to my surprise when I got the delivery it was not up to the mark. The pizza was not baked properly so I complaint the same the floor supervisor Mr. Azam but this guy was not ready to...
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gaurav_gupte2610
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ignorance of Online Booking

Address:Thane, Maharashtra

We received a text message from no LM-644021 with a coupen no SBC 255520 announcing an offer for Friday of getting 1 pizza free for online booking of a pizza.

After placing an online order I had to wait for almost 2 hour and still no pizza was delivered. Finally I had to call the concern shop were the representative confirmed that they had received the order and asked me to wait for still half an hour before the pizza could...
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R
raajkannu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free Coupon - undisclosed T&C

Address:Chennai, Tamil Nadu

I am a regular customer of Domino's Pizza.

Recently, I bought the buy-1-get-1 coupon from Domino's Pizza, which was through a door -step campaign at my house.

When I recently ordered a Pizza (using this coupon) and asked them to deliver the Pizza in a near by address which is 750 meters away from my home, I was told that the Pizza wont be delivered to an address other than the Coupon was sold at....
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G
Gagan Khurmi
from Mohali, Punjab
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bad quality

Address:Chandigarh, Chandigarh

I have been a ragular customer of Domino's since long and am unhappy about the server Mr. Anuj


I ordered for two veg. doubles pizzas (SOYA & CORN / JALAPENO & PINEAPPLE ) on 24/05/2012 12:59 pm with your outlet Sco :308 Sector 38 C & D chandigarh (U.T) my Order No. 28 (server : anuj) very bad topping on one of pizza (Jalp) pizza brad not soft and base like a dasi quality brad too bad i told him...
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V
vikramvk
from Pune, Maharashtra
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Poor customer orientation, service

Address:Karnataka

My family has been loyal customers to Domino Pizza for many years. The service in Hyderabad was always good.

Now I'm in Bangalore, we ordered Pizza from Dominos. The call was routed and thereafter the order was taken by Rajajinagar branch - Ms Reena at 1332 hrs with the promise to deliver in 30 minutes. After one hour when there was no delivery; I called up and the lady promised to check and call me back. At 1429hrs I...
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rajendrabari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery of pizza & irrant behaviour of staff

Address:Mumbai City, Maharashtra

--- On Sat, 12/5/12, Rajendra Bari <[protected]@yahoo.com> wrote:


From: Rajendra Bari <[protected]@yahoo.com>
Subject: Fw: Customer Care Domino's Pizza India
To: [protected]@dominosin.com
Date: Saturday, 12 May, 2012, 7:38 AM


Dear Sir

Regret that I had to come to you for such a small issue that could have been resolved by any of your executive.br...
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G
gupta23
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of pizza and harassment

Address:Uttar Pradesh

DOMINOS PIZZA's services were extremely pathetic. I booked my order on 13/05/2012 at 09:10 PM by calling[protected]RDC RAJ NAGAR, GHAZIABAD) and they told me that around 09.45 you will get the pizza. I was waiting for the order with my kids and kid's friends as I was not well. All kids were waiting for Pizza. After 45 minutes of order booking I called up on[protected] and then they told me that your pizza is in way and wait...
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V
varun_aggarwal29
from Gurgaon, Haryana
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Bad Quality of Food

Address:East Delhi, Delhi

Hi I am Varun.,
Yesterday 12th may 2012 i ordered a fresh veggie cheese burst pizza from I.P Extension store. My complaint is for two theings. Firstly, about thee commitment of domino's theat 30min or its free. They people does not agree if theey are late and will give various excuses theat no we are on time and all. I informed thee store theat your delivery is late, theey said you discuss withe thee delivery boy if he is late...
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N
nihita01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

time of delivery

Address:Lucknow, Uttar Pradesh

The services were extremely pathetic.As committed in the commercials broadcasted Nationwide on all the media sources Domino's claim to provide their food items for no cost if the order delivery exceeds 30 minutes from the time it is booked.
i booked my order on 13/05/2012 at 11:13 AM by calling[protected] ,I was waiting for the order as I was not well and had a small get together at my house and had all kids waiting.After 45...
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A
arvind.v.prakash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food Poisoning due to Dominos Pizza

Address:West Delhi, Delhi

Through this I want to share a shocking experience with Dominos. Last week My wife placed an order with Dominos rajauri Garden, New delhi. After having pizza she was taken to hospital and was diagnosed food poisoning, and the reason of food poisoning was clearly mentioned as undigest pizza chunks in the stomach. ( As per the medical records of Ram Manohar Lohia Hospital, New Delhi). She got so ill that she has to be hospitalised. After couple...
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