EaseMyTrip.com Complaints & Reviews

I tried to book a rail ticket with booking id emt 67556056 on 12 december 2019 from palghar to mumbai. The amount of rs4365 was debited from my account but ticket was not booked. I was told by customer care that the amount would be refunded within 3 working days but its 16 days today and the problem still not resolved. It is requested to refund the amount into the account at earliest.

Ravi raj...

My money has been debited from my account on 26th December 2019but i did not get ticket confirmation. I need a refund of rs.3121. The bank message is as -Thx for INB txn of Rs.3121 frm A/c X3555 to Easy Trip ... Ref#IGAHSXNCS4 on 26Dec19. If not done, fwd this SMS to [protected] to block INB or call [protected]. I need a refund!!! The customer helpline is useless. Nobody is picking up the phone....

I just booked 1 tickets from New Delhi to Dubai on 05th Jan 2020
Booking ID is EMT68170816
even though the money (11, 600rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets....

Hi team,

Please help in this as this is something urgent. I booked this flight for my relative as he is going for treatment to bangalore. I was surfing airasia's website for web check in but when i checked no details were found of my flight.

I contacted easemytrip & they confirmed that the flight got cancelled. Then i contacted airasia customer support team & they confirmed that easemytrip team raised cancellation...

I have booked a ticket from aizawl to gauhati for 26th december 2019. But due to the situation of assam, my work was postponed and i have to reschedule my flight so i request a reschedule and waited but receive no response for a week. My flight was not rescheduled and i again requested the same today. I kindly request customer service to ensure the matter promptly....

I had booked ticket chennai -dxb-chennai on 28th nov 2019, .But ticket not issued and cancelled and also received email stating that amount Rs.22270/- will be refunded in 4-5 working days . But it is 18 days and no refund. Called several times to customer care and they lie it is refunded. But not received amount in my account. Then they blame payment gateway pay -u . I'm least bother about which gateway they use, but my money is kept for...

I was booking my ticket from Jaipur to Delhi Air India Flight and on first attempt my booking failed but money get deducted from my credit card. Again, I tried and got my ticket done on second attempt.

Kindly request you to refund my amount for the first failed transaction.

Name- Randheer Kumar Sinha
Flight - Jaipur to Delhi
Date - 16th Dec 2019
Mob[protected]...

I had booked 2 tickets on 13th december from raipur to mumbai of 17th january 2020. Paymemt was successfully debited from my credit card but tickets are not booked or issued by easemytrip.
I tried calling several times but on their customer care but they failed to connect my call to their respective executives. Even i have mailed with this issue but there is no response from their side.

Rs 6668 spent on your canara card...

I booked a holiday package from easemytrip.com. They gave me a plan and asked for advanced payment for 60% of the sum. They gave me their account details for the same. I paid the amount and received the invoice from easemytrip.com. For one month, they said that everything is as per plan, but later they denied that they ever received any such payment. I sent them the invoice and other email communications, but they still deny.
I don't...

I was booking a flight ticket for Mumbai to Patna on 27th November 2019. in payment mode I used Google pay to make the payment which at end shown failed on your side. at the same time, my account was debited for Rs. 4422.00. I have tried contacting your support many times and failed with the simple reply that you have not received the payment.

I went the extra mile and followed up with ICICI bank and Google pay for the transaction...

Hey, I have booked a flight ticket from Chennai to New Delhi on 31st December through your app. I had applied a coupon while booking. As per terms, this is my first booking with EaseMyTrip, I have to get Rs750 as cashback as I paid through PayPal. I am attaching the screenshot. It's been 10 days ever since I booked a flight ticket. Please, resolve this soon and provide me the cashback.

Booking ID: EMT66819137...

I had booked a flight from Guwahati to New Delhi costing Rupees 12086/- on 10/12/2019. The amount has been deducted from the account but the ticket confirmation is still pending. I checked in the Air Asia website as well, but there it is shown that there is no booking by that Booking ID. I called the customer care SEVERAL TIMES but no one RECEIVED THE CALL. Ease my trip it seems has the WORST SERVICE. Finally after trying for a long time,...

Reference: booking no emt 65985226

I had booked a round trip to hong kong (Indigo flight) via ease my trip.com (11 dec and 15 dec 2019) from mumbai. Unfortunately, due to the ongoing political protests, hong kong university cancelled the proposed conference. The cancellation of the round trip was beyond my control.

Now, after i applied for refund, ease my trip, only awarded me approx. 4400 inr as refund and states...

I have booked a ticket for travel date 08.11.2019 from srinagar to jammu on ai-822 flight. The said flight got cancelled due to bad weather. I have cancelled this ticket from easemytrip.com but they have refused full refund, on approaching air lines the anwser is that it has to be seen by ease my trip where the ticket has been booked.

The details are

Passenger:- sushil kumar gupta

Flight:- ai-822br...

It has been a simple request and your customer service executives have been amazingly careless in following simply procedures. This is despite that me as a customer have gotten all the approvals for you people. They dont read emails, dont reply properly, lie on everything, unsupportive, use templates replies etc.

My mother was denied boarding by the airline in may 2019. After discussing with the airline, they approved for “full...

I had done a holiday package booking with family to thailand in november 19th, 2019.
The tour window was 22 dec to 28th dec 2019.
I have made a payment of 90, 000 in two installments of 50, 000 and 40000 each.
Attached are all relevant documents.

2 executives who appeared to be from easemytrip had following mobile and whatspp numbers.
Hemanshu : [protected]
Nitesh: [protected]
Shivram...

Dear sir/mam,

It is stated that i had booked an air ticket from dehradun to pantnagar dated 20jan 2019 via easemytrip on 13jan 2019 and booking id is emt54970000. But flight was cancelled by air india and we haven't get refund yet. We contacted air india regarding this and they suggested to contact you as they have sent refund already on 08/03/2019.
Kindly please find the attachments and resolve the issue and refund...

Sir.. It is really shameful the way ease my trip is working and i {shyama kundu} is truly victimised by them.. The thing is i booked a ticket from surat to kolkata with spicejet sg-377 for 11th of august 2019{dep - 14.50, arrival-17.35} from ease my trip with booking id is emt59931256 and the total cost was 13812.. But due to some personal reasons i had to reschedule my flight on to 25th august with the same flight career, same time and gradually...

I would like to highlight that our experience till now is very pathetic both with ease my trip and oman air and this being our first time international travel, it was highly stressful experience for us and we are still looking for a solution over a month after completion of the trip. Both ease my trip and oman air have failed to hear out or help us with our grievance and pointed fingers at each other making us, the customers suffer. I need...

I have cancelled a ticket on[protected] booking id emt65029892 for which until today nov 28th 2019 i havent received the refund. Inspite of three times follow up, its not done. And the phone banking officer doesnt have a good customer service sense to handle the problem maturely. She keeps on repeating like a recorder of what she has to tell, rather than understanding the clients questions.

I would want an compensation for...