EaseMyTrip.com Complaints & Reviews

Easemytrip Booking status pending.
Booked a flight from Bagdogra to Kolkata. Journey date: March 6th 2020
Booking ID: EMT70482592
But the PNR status says pending. I called the airlines (Air India) but they said ticket hasn't been issued at all and there is no record of this booking with them. The money has been deducted from my account but there's no ticket/ PNR confirmation for the same. Resolve this asap. Mail the confirmed ticket to the registered mail ID.

I have paid 9k nd so for air india from blore to goa. Its saying transactions confirmed but booking status pending. What i'd happening. My pnr is hrxct. And my booking id is emt[protected]. Either confirm my ticket s are refund would b better. We booked front bangalore to goa 7 tickets. Everytime i had good experience with this easemytrip bt this time i am very much facing problem. When i called air india they say sry we have not received any money and ur tickets are not booked. So kindly help me

I have made payment of rs.5885. Oo to book a flight ticket from easemytrip, gauhati to new delhi, yesterday 12th feb.'20 at 10.14 am
The payment was made from icici debit card.
Payment was deducted from my account but easemytrip has informed that the payment has not been credited to their account.
I have contacted the bank and it has instructed me to contact citrus

Since i have booked the ticket, kindly cancel the transaction and revert the amount to my account asap.
Anjan gogoi

My name is aditya shaw and i have booked 3 railway tickets.
Booking on: 11th february 2020

Booking for: 21st february 2020
Source: howrah station jn
Destination: secunderabad jn

After inserting otp money got debited and booking failed. I have attached an image of the failure of the booking.

Email id: [protected]@gmail.com
Mob: [protected]

I have booked 1 flight ticket through ease my trip. They have deducted my money but no ticket booked and pnr is also not generated. And they are not replying. Ease my trip booking id : emt69977739. Transaction slip is attached below. And transaction ref no.
[protected] from sbi bank. Bank account details :[protected]. Please help me with it. Thank you.

Before cancelling my flight i call the customer care of easemytrip but they told that the flight will be cancelled from spicejet and when i call the customer care on spicejet the clearly mentioned that the amount that will be refunded is 5104 rupees as it was a corporate booking. I ask them thrice and i also have an audio recorder for the same. Kindly resolve my issue that even after so many followers and confirmation why only 1355 is refunded. Had i knew that such less amount will be refunded i would have never opted for cancellation since i was having the flight book for the next afternoon. It is really pathetic the customer care people give such vague information and make people do something which costs such heavy charges. I am really disappointed with the service of easemytrip and spicejet both. I want my refund since it was not my fault, had i been told the charges and such loss i would have never opted for cancellation. I have the audio recording which i can share anytime.

I have booked a return ticket for 4 passengers from mumbai to baldogra (12th to 17th april, 2020).
Booking id: emt69347282.
The money has been deducted from my bank account but still no confirmation email received from the other end.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls.
Kindly look into this please.

Hello

I have booked flight ticket from cochin international airport to dubai international airport for 26th january 2020 and i have booked the ticket via ease my trip mobile app on 19th january at 10.37 pm. My amount get debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of rs. 11500/- through federal bank, i had called them about 3 times for refund and sales team promise me to refund the full amount but still refund was not initiated

Details are as follow

Rs.11500.00 has been debited from a/c xx7363 via federal bank on 19 th jan 2020, booking id - emt69257370

My details
Abin maliyakkal poulose
Mobile no : [protected]
Mail id - [protected]@gmail.com

Kindly do the needful to get the refund asap.

Easemytrip is definitely into fraudulent service as i can see similar complaints to mine on this forum. I booked a ticket for 5 passengers (Booking id emt68638948 pnr lnvr5h) on 6 th jan 2020 and another ticket (Booking id 68740319 pnr xgz5rv) on 8th jan 2020. Both the tickets were cancelled by easemytrip without passengers permission. Now they have even denied to refund the amount.
Plz help on the issue.
Yashdeep saran
[protected]

I booked a flight from kolkata to delhi from easemytrip app
After the booking money got deducted and i have got booking information as pending then they called me after 10 minutes saying for some problem booking cancelled and i will get my money back within 72 hours
Now i would like to state to consumer complaints that it’s very hard for me to book another ticket for the same date because i don’t have enough money and it’s very urgent for me as well to go. The app did not provide any information about the flight that if you book it will be on pending. I am helpless now
I have recorded their calls as well and after finding it on web i find i am not the only one who is facing this there are many more costumers and as it seems this is a fraud company i am very much worried now so i thought of letting this know
Please take actions asap
After 72 hours as they said
I will file a complaint in court against them if i don’t get the money.

Refund 26.10.19 airindia booking id emt 6408677 on 24.10.19 i rece message that air india cacil the ticket i email many time to [protected]@airindia and easemytrip [protected]@easemytrip.com
From 2.5 month not rece refond of 14000
Ticket id: 3766050
Ticket id: 3608445
Ticket id: 3766049
Ticket id: 3620386
Ticket id: 3608407
Ticket id: 3576947
Ticket id: 3608445
Onward flight details:
Airlines pnr: h0zp9 (Air india)
Sector: new delhi-hong kong
Departure date: sun-13oct2019
Departure time: 23:05
Departure terminal: 3
Arrival date: mon-14oct2019
Arrival time: 06:50
Arrival terminal: 1
Name sanjeev saluja
Pnr h0zp9
Ticket number[protected]/1/1

Ibift[protected]/ibibo amount 26674 dcb bank
Pls refund our money full payment

Booking id is emt64086677
Email id : madanelectronicsno.[protected]@outlook.com
Booking date : 10/4/2019 1:48:18 pm
Cancellation mode : full refund
Remarks : online process

We have booked ticket booking id emt60491496 name mr praveen bhandari jalore
Ahmedabad to chennai date 20november 2019 flight cancelled but rehund yet not received in our account.
Please look in to the matter and relesae refund earliest as possible
Our pnr no is th9dwm
Refund required immidaitely
We contact on your toll free no they told refund reliese but we have not received yet
Your early responce is required
Hope you will initiate earliest and refund wiill be reach in our account

I booked a two way ticket from ranchi to bengaluru departing on 25th jan 2020 and returning on 4th february 2020. My first ticket, that is on 25th jan 2020 is not confirmed but the money got deducted. Here are the details of the booking. Please provide a solution as soon as possible.

Booking id-emt68650099
Flight - indigo 6e 997
Date-25th january 2020
Departure time-19:40

Amount has been deducted from my account and i have the transaction i'd yet booking status is not confirmed! What kind of a service is this, no one is picking up the calls (Customer care) i also mailed to them but no response!!
I need my ticket confirmed asap i have attached a screenshot of the transaction i'd mail but the booking status is still pending. I need my complaint resolved asap

Booking number - emt66854474

The airways have refunded full amount to easemytrip for the cancellation of my flight tickets but they don't care to return the money back. They just keep asking for 24-48 hours and it has been 7 days.

I have called customer care 100 times but they do not just care to communicate the status of the issue at all.

Pathetic customer care services from an organisation such as them. Regretting that i used their platform for booking my flights.

I booked a flight for 2 persons from Bagdogra to Delhi for the 4th February 2020 four days ago and my booking is still pending and hasn’t been confirmed yet!
The money has been deducted from my bank account (11226 INR) but I still don’t have the tickets!
I’ve been calling the customer care center but no one receive my call.
I’m not asking for much, just to get the service I paid for!
Coline Cartier

I tried to book a rail ticket with booking id emt 67556056 on 12 december 2019 from palghar to mumbai. The amount of rs4365 was debited from my account but ticket was not booked. I was told by customer care that the amount would be refunded within 3 working days but its 16 days today and the problem still not resolved. It is requested to refund the amount into the account at earliest.

Ravi raj

My money has been debited from my account on 26th December 2019but i did not get ticket confirmation. I need a refund of rs.3121. The bank message is as -Thx for INB txn of Rs.3121 frm A/c X3555 to Easy Trip ... Ref#IGAHSXNCS4 on 26Dec19. If not done, fwd this SMS to [protected] to block INB or call [protected]. I need a refund!!! The customer helpline is useless. Nobody is picking up the phone.

I just booked 1 tickets from New Delhi to Dubai on 05th Jan 2020
Booking ID is EMT68170816
even though the money (11, 600rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets....

Hi team,

Please help in this as this is something urgent. I booked this flight for my relative as he is going for treatment to bangalore. I was surfing airasia's website for web check in but when i checked no details were found of my flight.

I contacted easemytrip & they confirmed that the flight got cancelled. Then i contacted airasia customer support team & they confirmed that easemytrip team raised cancellation request for this ticket. I am in dilemma who cancelled this ticket. Now this ticket is costing me inr 3000 extra. No one is sharing the reason of cancellation as easemytrip is stating that the ticket was cancelled by airasia team & airasia team is saying that ticket was cancelled by easemytrip.