EaseMyTrip.com Complaints & Reviews

I have booked a flight on 16/02/2020 for travel on 02/04/2020 from delhi to dimapur through easemytrip.
The balance is deducted from my account as the transaction was successful. However, i did not receive any email from emt or anywhere for tickets.
I have tried to call the customer care number provided but it never gets connected. This issue has consumed a lot of my time today and is also generating unwanted anxiety. Please resolve iy asap.
My order id, emt70574262

I have done booking for pune_delhi_pune air india. Payment is deducted from my account but easemytrip says booking pending. When i checked through air india help desk, they said booking is done only for pune_delhi. Easemytrip customer care number does not work as always. When contacted through whatsapp only reply i get is we will get back to you. Now i do not know if i need to book another ticket for return. By the time easemytrip comes back with excuse, ticket price will be already high. They should at least come back immediately and update customer about status of booking so that i can plan further.

First thing, i want to say is that easemytrip is a useless company. They won't respond to any of the calls and won't update any status on your flight ticket issues so don't ever try to book tickets through easemytrip. It's always shows pnr status pending and you won't get any refund, forget the amount and book another flight. Don't waste time in this. Believe me, i've experienced it

I have booked flight air india ai492 (Jaipur to delhi) for 16/02/2020. I have paid the amount 7444 inr for two persons but my ticket not confirmed and i haven’t received any confirmation email.

I tried to call customer care but no one responded to my calls. So please refund my amount as i don’t need your services at the moment from ease my trip.
My booking reference details
Emt70556649.
Flight - air india ai492
Flight date - 16/02/2020
Date of booking - 15/02/2020
Amount deducted - 7444 inr

I booked 9 flight tickets from jammu to bangalore through easemytrip website yesterday and as soon as i made the payment i recieved a transaction confirmation email which stated booking status as pending. Even for airline pnr number it’s showing the status as pending.

49, 842/- rs has been deducted from my bank account for this transaction and there is no response from easemytrip on this.

I just need my tickets to be confirmed. This was my first experience from ease my trip and it is being a worst experience. They are playing with customers money. After taking the payment keeping the booking status as pending and not at all responding is an act of fraud!

Booked a ticket from bhubaneswar to new delhi on 15th feb 2020
Booking id is emt70489569.
Even though the money has been deducted from my bank account yet the booking status was showing pending.
Now the booking menu shows that i haven't done any flight booking yet.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.

I just booked round way tickets from chennai to new delhi on 15 feb 2020
Booking id is emt70526624
Even though the money (5562 rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.

I had done flight booking from ease my trip with booking reference no emt70491963 from bangalore to kolkata for 17-0-20, the payment for inr 6, 116 rs has been deducted from my bank but the booking is still showing as pending. Also when i am trying to reach customer support they are not picking up call or its always busy and there is no reply for mail either.

I just booked 5 tickets from varanasi to new delhi on 15th feb 2020
Booking id is emt70522904
Even though the money (6, 700 rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.

I just booked 7 tickets from jodhpur to goa on 16th feb 2020
Booking id is emt70485920
Even though the money (35, 504) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.

Amount has been deducted from my account and i have the transaction i'd yet booking status is not confirmed! What kind of a service is this, no one is picking up the calls (Customer care) i also mailed to them but no response!!

Even though the money (35, 504) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.

Easemytrip Booking status pending.
Booked a flight from Bagdogra to Kolkata. Journey date: March 6th 2020
Booking ID: EMT70482592
But the PNR status says pending. I called the airlines (Air India) but they said ticket hasn't been issued at all and there is no record of this booking with them. The money has been deducted from my account but there's no ticket/ PNR confirmation for the same. Resolve this asap. Mail the confirmed ticket to the registered mail ID.

I have paid 9k nd so for air india from blore to goa. Its saying transactions confirmed but booking status pending. What i'd happening. My pnr is hrxct. And my booking id is emt[protected]. Either confirm my ticket s are refund would b better. We booked front bangalore to goa 7 tickets. Everytime i had good experience with this easemytrip bt this time i am very much facing problem. When i called air india they say sry we have not received any money and ur tickets are not booked. So kindly help me

I have made payment of rs.5885. Oo to book a flight ticket from easemytrip, gauhati to new delhi, yesterday 12th feb.'20 at 10.14 am
The payment was made from icici debit card.
Payment was deducted from my account but easemytrip has informed that the payment has not been credited to their account.
I have contacted the bank and it has instructed me to contact citrus

Since i have booked the ticket, kindly cancel the transaction and revert the amount to my account asap.
Anjan gogoi

My name is aditya shaw and i have booked 3 railway tickets.
Booking on: 11th february 2020

Booking for: 21st february 2020
Source: howrah station jn
Destination: secunderabad jn

After inserting otp money got debited and booking failed. I have attached an image of the failure of the booking.

Email id: [protected]@gmail.com
Mob: [protected]

I have booked 1 flight ticket through ease my trip. They have deducted my money but no ticket booked and pnr is also not generated. And they are not replying. Ease my trip booking id : emt69977739. Transaction slip is attached below. And transaction ref no.
[protected] from sbi bank. Bank account details :[protected]. Please help me with it. Thank you.

Before cancelling my flight i call the customer care of easemytrip but they told that the flight will be cancelled from spicejet and when i call the customer care on spicejet the clearly mentioned that the amount that will be refunded is 5104 rupees as it was a corporate booking. I ask them thrice and i also have an audio recorder for the same. Kindly resolve my issue that even after so many followers and confirmation why only 1355 is refunded. Had i knew that such less amount will be refunded i would have never opted for cancellation since i was having the flight book for the next afternoon. It is really pathetic the customer care people give such vague information and make people do something which costs such heavy charges. I am really disappointed with the service of easemytrip and spicejet both. I want my refund since it was not my fault, had i been told the charges and such loss i would have never opted for cancellation. I have the audio recording which i can share anytime.

I have booked a return ticket for 4 passengers from mumbai to baldogra (12th to 17th april, 2020).
Booking id: emt69347282.
The money has been deducted from my bank account but still no confirmation email received from the other end.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls.
Kindly look into this please.

Hello

I have booked flight ticket from cochin international airport to dubai international airport for 26th january 2020 and i have booked the ticket via ease my trip mobile app on 19th january at 10.37 pm. My amount get debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of rs. 11500/- through federal bank, i had called them about 3 times for refund and sales team promise me to refund the full amount but still refund was not initiated

Details are as follow

Rs.11500.00 has been debited from a/c xx7363 via federal bank on 19 th jan 2020, booking id - emt69257370

My details
Abin maliyakkal poulose
Mobile no : [protected]
Mail id - [protected]@gmail.com

Kindly do the needful to get the refund asap.

Easemytrip is definitely into fraudulent service as i can see similar complaints to mine on this forum. I booked a ticket for 5 passengers (Booking id emt68638948 pnr lnvr5h) on 6 th jan 2020 and another ticket (Booking id 68740319 pnr xgz5rv) on 8th jan 2020. Both the tickets were cancelled by easemytrip without passengers permission. Now they have even denied to refund the amount.
Plz help on the issue.
Yashdeep saran
[protected]