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EaseMyTrip.com Complaints & Reviews

3.3
Last updated Apr 16, 2024
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EaseMyTrip.com reviews & complaints page 55

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R
Rajdeep Sinku
from Barddhaman, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not done even after 3 weeks

Hello, this is rajdeep sinku
Booking confirmation id - emt58983951.
Booking cancellation request number - 585702
How long will it take to get my refund?
I had it cancelled on 13th june 2019.
When i called their customer care service they say that from company side they have initiated but yet i did not receive a single penny.
Hoping to never use their service....
+1 photos
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lalu62
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change date travel

I book ticket for my son in law and try to change date of travel send email and call 8 times to find out cost and option i have but call center hang up my phone 3 times some one call me in half hour no one did or reply mail 21-6-19 and travel date is 24-06-19 need to change travel date

i think they want money afGmail Mahendra patel
[#3261021]: EMT58166359
3 messages
EaseMyTrip Fri, Jun 21, 2019 at 10:24...
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T
The Panel
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

privacy invasion.

EaseMyTrip is hounding me by spamming me with promotional SMSes. I have never registered on their website nor have I availed their services ever. I get up to 2 SMSes a day and even had Emails, which were blocked thanks to Google. But for the SMSes I've complained to TRAI's Web App and nothing seems to stop them from SMSing me. I have a full DND service active on my number since past 3 years....
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S
spoorti.b
from Delhi, Delhi
May 18, 2023
This thread was updated on May 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking status is pending

Address:New Delhi, Delhi, 110067

I just booked 2 tickets from New Delhi to Bangalore on 18th june 2019
Booking ID is EMT59408717
even though the money (12, 344rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets....
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28 found this helpful
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A
anil aneja
from Solan, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no proper guidance by company

As i had booked my air ticket by easemy trip company having booking id : emt57091183 for delhi to coimbatore dated 8/05/2019, as i had booked this ticket 2 months before due to some reason my program was cancelled i called helpline no of company to confirm about my amount i get refund as ticket was under refundable scheme but helpline no guide me plz wait as i get only 656/= refund up to 48 hrs before flight takeof[censored]nless so i should wait...
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R
R Khosla
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defect in your system. picked wrong destination from previous booking and booked.

Booking id[protected].
Today i booked ticket from hyderabad to delhi, but your system booked from delhi to hyderabad, perhaps by picking data from my last flight from delhi to hyderabad. Because all the data regarding names, email and mobile no. Emerged automatically. Trusting your system i continued with the booking.
When my ticket was confined on my mobile no. I found that it is from delhi to hyderabad instead of from hyderabad...
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M
magic.dove.ss
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

easemytrip reluctant to refund money

Easemytrip is the biggest cheat and fraud i have ever dealt with. I booked ticket id - emt[protected]Operated by united airlines) from newark to new delhi for may 24th. United cancelled the flight later since airspace over pakistan was closed. United refunded the money to @easemytrip, but now easemytrip is not refunding the money back to me.
I contacted united airlines and they told they have already refunded the money back to easemytrip...
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M
magic.dove.ss
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

easemytrip not refunding my money

Easemytrip is the biggest cheat and fraud i have ever dealt with. I booked ticket id - emt[protected]Operated by united airlines) from newark to new delhi for may 24th. United cancelled the flight later since airspace over pakistan was closed. United refunded the money to @easemytrip, but now easemytrip is not refunding the money back to me.

I contacted united airlines and they told they have already refunded the money back...
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M
murtuza82
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving refund money

I had booked ticket through easemytrip on 7th april, 19 jetairways mum to dxb (Dubai) for travel date 9th june, 19. But jetairways cancelled the operations and so i cancelled the ticket on 18th april. But till date i have not received the refund yet. Initially after jetairways shut operations refunds were getting processed and even iata was processing refund as per news articles. But due to improper follow up from easemytrip my refund just...
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J
J&J Groups
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance amount reimbursement

Address:Shop no. 15 Shramik Niwas, S Nalawade Marg, Chinchpokli East, Chinchpokli East, Mumbai City, Maharashtra, 400012

I have booked flight ticket with insurance at emt portal, now when i want to cancel my tickets they are saying me that i wont get any refund for same.
As insurance is only for accidental insurance and incase of mishappening. While booking only i have clearly seen that the cancellation charges are taken for full repayment incase if i want to cancel the ticket.
But now these guys are just saying no to me. Infact they were not...
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J
J&J Groups
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not ready to change the dates of air asia

Address:1505 Kamal Darshan, Chivda Galli Lalbaug, Mumbai City, Maharashtra, 400012

I have booked flight tickets from emt for air asia with insurance and now when i want to reschedule my flight then they are saying we cant do the changes. Am ready to bear the extra charges of 2500/- plus rate difference but they are saying that air asia system is not accepting their payments. And when i called up air asia customer care for the changes they are saying that the changes can be done by the agents only as we didi booking through...
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A
Ambuj Goyal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking not confirmed quoting that the price has increased.

I booked a ticket through them and after booking as i didnt get the tickets, i called them asking for the PNR, they told me that the status is pending and call us after 20 mins. I called gthem again after 20 mins and at that time they asked me about the DOB for the passenger. They didnt ask anything in the first phone conversation and when after i provided them my dob, they again asked for 15 mins. and after 15 min when i called them they...
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S
sul_777
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

easemytrip.com money debited from bank account but ticket was rejected

I have booked international flight tickets on easemytrip.com to travel from hyderabad to london on srilankan airlines with amount of 1, 50, 222 inr. They have rejected the ticket after deducting that amount saying the fare has increased. After talking to them thrice i was not given convincing response. And the email mentioned that amount would be refunded automatically. Its been 24 hours that i didnt get any refund. And therefore couldnt...
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durga.shankar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of pre booked seats despite paid for the preferred seats

At the time of booking of flight ticket for my self and family, from the said website for route ixr to del i.e from Ranchi to Delhi for Air Asia flight, I had pre booked seats for which amount was charged from me by the website. But at the time of web check in, airlines allotted me new set of seats. When contacted, Air Asia denied receiving any information and charges in lieu of the same from the website. My one number is GUUSQD. Seats pre-booked...
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R
Rao k
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stop sms

Stop sending sms its been ennoye and do not want to receive any more. Please stop sms. You have been sending so many in a day. Unless you stop these spam smss i will compliant to consumer court you are violating my privacy rights. One should respect ptivacy. Stop sending sms its been ennoye and do not want to receive any more. Please stop sms. You have been sending so many in a day. Unless you stop these spam smss i will compliant to consumer...
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G
gauravsharma7752
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund of my ticket amount for my international trip booked through you on jet airways

Address:New Delhi, Delhi, 110058

I had bboked a travel ticket for my family through you of jet airways. The flight is cancelled and as per jet airways travel agent need to raise the refund request. After my repeated mail and clarifiaction mail which i arranged from the jet airways for easemytrip they are not agreeing for refund and everytime marking me a mail that i have to file for refund directly to jet airways. Jet airways had denied me entertaining me directly as the...
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R
RajGopalS
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air travel tickets of air france done thru easemytrip.com

Address:New Delhi, Delhi

I have booked air travel tickets with easemytrip and my booking id emt52948061

Easemytrip issued me tickets of two arilines air france and delta (Return).

Air france /delta - pnr: vzcz7r ticket number:[protected]/1/1
Mumbai vancouver on 01-may-2019
New york - mumbai on 27-may-2019

Jet airways is operating air france flight af6793 from mumbai to paris and now they have stopped...
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G
gddave
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancelled but not informed

Address:Mumbai City, Maharashtra, 400065

1. I booked my round trip flight (Official tour) from mumbai-jaipur-mumbai from easemytrip website. Departure date from mumbai to jaipur was 17.03.2019 and from jaipur to mumbai was 18.03.2019.
2. Mumbai to jaipur flight was very smooth. However jet airways (9 w-2417, pnr: dedinz, dated:18.03.2019, time: 9:15pm) flight was abruptly cancelled by the airlines.
3. Neither sms/mail was sent nor call was made (Violation of dgca rule...
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Nikesh Kumar Sinha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extreme poor communication and refund issue

Address:Mumbai, Neptune, Mumbai City, Maharashtra, 400053

On sunday, 17 feb 2019 i booked ticket for my visit to jaipur from mumbai with jet airways through the easemytrip.com website and i paid the full fare of rs. 10974.00. Now when i called the customer care of easemytrip on 18th march as i was unable to trace the pnr, to our shock the jet airways has cancelled the flight without stating any reason without alternate flight arrangements, a full refund has been requested. As i lost 1 complete month,...
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Navi110
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund

Ease My Trip

I am here to share my most devastating experience with your airlines till date, which I am forced to bring online unless resolved at the earliest by your team.

I had booked a flt from bangkok to Amritsar for 24 apr 2019 through easemytrip. However after 5 days of confirmation of booking I received a call regarding the flt being grounded and cancelled for what so ever reasons known to authorities....
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