EaseMyTrip.com Complaints & Reviews

My jet airways flight cancelled due to its internal issues. Easemytrip didn't bother to inform me about the cancellation. I got to know only after talking to customer care. On raising the issue with customer care they agreed to change airline without extra cost. Customer care asked me to send details in email. But as a response to email, customer care started making all sort of excuses. I want to know if you really take customer problem seriously...

I have booked 2 tickets emt53186953 and emt53186787, for the return ticket on 6th may from lucknow to bangalore, jet airways rescheduled my flight with mismatch in timing and when i enquired they informed that i am eligible for full refund due to the timing mismatch.

Accordingly i raised a full refund cancellation request with easemytrip on 31st march and till now i have not received my refund. When i contacted easemytrip they...

I booked a ticket for me and my wife for a round trip 'ahmedabad - delhi - ahmedabad' with booking id: emt54441882.

I paid inr 440/- for meal from both the flights but it was very embarrassing when crew informed me that pre - booked meal is not reflecting on my ticket. This way it will be difficult to continue with easemytrip.

Kindly address and resolve the issue and refund the amount to be claimed from my next...

On 30 march 2019 around 8 pm i have booked a ticket online via easmytrip.com from dublin to manchester, date of journey being 8/06/2019 by aer lingus flight ei -3326. 4 adults
I received a ticket saying booking pending although the amount of rs.26496 was deducted.
On query via e-mail and telephone for the ticket status easemytrip.com replied "the following itinerary has been rejected due to technical proboem of payemnet gateway....

I had booked a round trip via emt in february 2019 to travel from delhi to mumbai and back. My travel dates were 21st-24th march 2019 and both flights were that of jet airways. After jet airways cancelled my delhi to mumbai flight, i was explicitly promised a full refund of the round trip tickets (With zero cancellation charges) by emt but they later refused to do so. Not only was i forced to pay very high cancellation charges later, but...

I have booked jet airways flight on 25th March. As a mediator between customer and airline it is your responsibility to inform that the flight has been cancelled. Rather in your app I can't see any record for booking or cancellation. When I asked airline people they told your mail I'd is not attached so we couldn't contact you. But I have got the ticket confirmation in my mail. Then where is the mistake? Due to you they couldn't contact and...

I had booked jet airways flight from mumbai to dabolim goa on 12/03/2019 and ticket no was[protected]/1/1 sudhir subhash bhandare and ticket no[protected]/2/1 siddhi sudhir bhandare, flight no 9w-441departing mumbai at 16.55. Flight was cancelled by jet airways. As i had to attend to my duty nex day, i asked them to refund me the amount of rs 7030.00 for 2 tickets booked. I claime refund on your canellation refund sight and cancellation...

It is with great regret i would like to inform you that inspite of my repeated reminders for the refund of my money, i am not getting proper response.

The customer care people are not at all trained to handle the issue and every time they send us the same repeated response.

I am not begging, i am asking for my money, which is refunded to easemytrip by jetairways fully and your company is denying to refund the...

I booked a ticket for an international flight and due to personal circumstances, i cancelled the ticket in the month of october 2018. I called several times to the ease my trip support team, gave them all information and supporting documents. First, they asked me to wait for a month, then they asked me to wait for 3 more months, and then again for 1 month. Still, i haven't received m refund amount. I am only getting false promises from ease...

Nancy Nikita Samad
Ph:- [protected]
Email- [protected]@gmail.com

Today(11.03.19)around 6 :30 pm I, Nancy Nikita Samad, tried to book a round trip flight between delhi and hyderabad. The money got deducted from the account but the ticket booking status showed unsuccessful response.
I need to get my tickets ASAP. Please look into the matter as soon as possible and get my money refunded back....

Hi i had booked my return flight of hyderabad to ndola (Zambia) with booking id : emt54643273 and i had requested for cancellation of my return journey from ndola to hyderabad on 22nd feb 2019 through both customer care and email support. But upto now they had not cancelled my ticket and had not refunded my money.
Please help me with this complaint as i want my hard earn money back....

This is in reference to my booking number EMT53795613, I had booked a flight from Mahe to Mumbai via Abu Dhabi on 29th November 2018.

Few days later, I received a message from the airline stating that the second leg of the flight I.e Abu Dhabi to Mumbai has been rescheduled from its earlier departure time of 8:15 am on 23rd February 2019 to 2:15 pm on 23rd February 2019. Since the reschedule was causing a layover of more than...

My ticket has been cancelled unexpectedly and without notifying. As I am entering details with flight status " no PNR booking" is coming. Even Jet airways airline has not notified me about it.i would like to bring to your notice that if a flight gets cancelled the designated booking portal arrange for another flight on the same day or before. therefore I request you to please book me another flight as it is a festive season....

Hi, i recently had an option to upgrade my air india flight#ai669 from mumbai to bhubaneswar on february 18, 2019 for myself (Pushpa bajaj) and my husband (Purushottam bajaj) for rs2218/person, thus total amount 4436. My pnr id for the trip was y2864
In the circumstances that the seats were not upgraded, the air india website by ease my trip stated that the full amount of rs 4436 will be credited back to the account which was used...

Booking id - emt55251896
Air line pnr - mludbb

1 - mohmmedali mukhtarhussain kalwani[protected]/1/1
2 - mohammad jaffer zumanali bhojani[protected]/2/1

I have cancelled my oman air ticket on 14 feb, it was full refund but still not received refund, easemytrip says it is under process from last some days

Easemytrip is using my money. Airline issued refund so many days beforebr...

Booking id - emt55262039
Air line pnr - oitjrg

1 - almin mohmmedali kalwani[protected]/1/1
2- hasan mohmmedali kalwani[protected]/2/1
3- hussain mohmmedali kalwani[protected]/3/1

I have cancelled my oman air ticket on 14 feb, it was full refund but still not received refund, easemytrip says it is under process from last some days

Easemytrip is using my money. Airline...

Booking id - emt55252247
Air line pnr - jepkzu

1. Fatimasugra mohsinali devjani[protected]/3/1
2. Kanizfatema mohsinali devjani[protected]/2/1
3 - mohsinali pyarali devjani[protected]/1/1

I have cancelled my oman air ticket on 1st feb, it was full refund but still not received refund, easemytrip says it is under process from last 15 days.

Easemytrip is using...

Booking id - emt55287030
Air line pnr - hzligu

1. Riyazhusain rajabali kalwani[protected]/1/1
2. Zainabbbanu riyazhusain kalwani[protected]/1/1

I have cancelled my oman air ticket on 1 st feb, it was full refund but still not received refund, easemytrip says it is under process from last 20 days

Easemytrip is using my money. Airline issued refund so many days before
Kindly...

Booking id - emt55292138
Air line pnr - omhaiq

1. - zaheerabbas nathani[protected]/1/1
2. - asad ali amin ali khan[protected]/1/1

I have cancelled my oman air ticket on 14 feb, it was full refund but still not received refund, easemytrip says it is under process from last some days

Easemytrip is using my money. Airline issued refund so many days before
Kindly issue...

Booking id - emt55264721
Air line pnr - efywdx

1. Zulfiqar amirali bhojani[protected]/1/1
2. Shakila banu zulfiqar bhojani[protected]/1/1

I have cancelled my oman air ticket on 1st feb, it was full refund but still not received refund, easemytrip says it is under process from last 15 days.

Easemytrip is using my money. Airline issued refund so many days before
Kindly...