Flipkart Complaints & Reviews

I am writing to express my concern regarding the protection plan I purchased for my washing machine from Flipkart. I registered a complaint on July 30th due to some issues with the washing machine. Despite my numerous attempts to resolve this matter—approximately 30 calls, each with assurances of resolution within 48 hours—I have yet to see any progress or receive a satisfactory solution.

I would greatly appreciate your prompt assistance in addressing this issue. The Order ID is OD[protected].

Thank you for your attention to this matter.

Dear Sir/Madam,

I am writing to bring to your attention an issue I am facing with my Flipkart account. My registered phone number, [protected], has been lost, and I no longer have access to it. As a result, I am unable to receive OTPs or any other communications sent to that number.

I kindly request your assistance in updating my phone number to [protected]. Below are my account details for your reference:

Name: Subair Edasseri
Registered Email ID: [protected]@gmail.com
Old Phone Number: [protected]
New Phone Number: [protected]

I would appreciate it if you could process this request at the earliest convenience, as I am unable to access my account fully without this update.

Thank you for your prompt attention to this matter. I look forward to your positive response.

Yours sincerely,

Subair Edasseri

I don't get my order from Flipkart, seller name Xonight e-commerce still I have facing problem and harrasment from this site

I was order 32 inch led tv from flipkart. but defective product deliver.
3 time to raise completion for replacement but they are no replace mt tv and no refund.
23 aug. 2024 order 32 inch tv
plese halp me out for this issue

I have bought a Motorola Washing machine from flipkart in 13 June 2023, during the installation on 21 June 2023 I have also bought a Complete Protection Plan for the product worth Rs 2250 from sister company of Flipkart named Jeeves. On 10 May2024 the machine started leaking water. On 16th May 2024 I registered a complaint on Jeeves as I have a complete protection plan against the liquidated damages/other issues. On 17th of May a technician came and identified that water is leaking from the front gasket of the machine and the same needs to be replaced. The technician submitted a request for the part and told us that the part will be made available latest by 24th May and will be replaced within three subsequent days. I have waited till 24th, thereafter I have called the customer care several times but no update on availability of part has been provided. Further, I have called and mailed the Jeeves customer care several times, but did not get any update on the availability of the part. For every mail and call they have the same reply which is "wait for 48 hrs".

After getting frustrated from their response, on 09th June 2024 I registered a consumer grievance ref no 5892296 in the consumer helpline. After the filing of grievance I have got a call from Flipkart Customer care that replacement/repair of the part is not possible and they will provide full refund of Rs 25, 240/- from them, after pickup of the non-working machine within 10 days. On 30th June 2024 I called Flipkart as the product was not picked-up. The flipkart representative said that they will pick up the product in 3-4 days. I called flipkart again on 05th of July 2024, then he told me that I have to call the Brand (Motorala) . After getting this response I got annoyed with what was happening in the issues. I again called the senior executive of Flipkart, and he assured me that as Flipkart has already committed for full value refund so I dont have to do anything from my side and they will resolve the issue by themselves. In between I got emails that I have to contact the Brand for which I am not agreeing as It is the flipkart who committed for full refund without any further action from my side.

Based on above I have again lodged the consumer grievance on 31 July 2024, ref no 6065911, but so far I have not got any response from there also.

On 11 August 2024 I have contacted the Flipkart Brand Motorola in a Hope to get the repalcement and refund from them. Since then I have called multiple times but nothing is being done and every time they say your long pending issue will be resolved on priority.

Details for reference is as below:

Flipkart Order Id: OD[protected]

Jeeves Protection Plan: CPJVVN[protected]

Jeeves Claim id: CLAJVS[protected]

As the brand Motorola, Service Provider Jeeves are sister companies of Flipkart and I have also got call from Flipkart regarding full refund of the product treat Flipkart as main party in this irregularity with the consumer.

OD[protected]

Damage oil received from flipkart due to poor packing the product damage qty 3 box damage rs 1335 wasted all 12 packet received damage of 3 box 4*3

Frustrated from seller due to poor packing please refund my money back rs 1335 wasted

Call me immediately

[protected]

I had ordered a laptop from flipkart on 23th July 2024 for which I got it's delivery on 29th July 2024 and coincidentally I received a undamage but and defective product which has dead pixel(dark spot) on screen, for that I raised an issue for replacement on same day 29th July 2024 but due to incomplete information i received and call and they said that due to incorrect information your replacement has been rejected an a new request has been generated by us after that technician was going visit my place by 17th August 2024 but it never came and not a call or an message came other than that I have to call again and again for update they always told me to wait upto 17th August 2024 so i called on next day they told me that due to technical issue we have extended your technician visit by 21th August 2024 so waited and again technician didn't came so call again and they again extends my technician visit by 24th August2024. An one whole month for replacement .

[Incident: IN[protected]]

I want to update my mobile number. But there's an issue. I lost my old number so I can't change the number.
Old number which I used for Flipkart account create[protected]
New number i want to update with old one-[protected]
Pls help

My name is Sumit Singh . I purchased a product (Order Id - OD[protected], amount - Rs 674 ) (Invoice no.- BFFKA[protected]) on 10 April 2024 and return on 16 April and in Flipkart app it shows that refund is given on 18 April 2024 but when I check my Bank Account Statement their I no such amount I received then I contacted the bank with the reference no[protected]given in Flipkart app) then they say their is no such amount received or stuck in your account (Bank send a proper email to me said that your account didn't receive any money from Flipkart with the given reference no[protected] Then I file complaint from Flipkart app customer support but they always ask me to give bank statement and I give them but then they ask me to contact Bank and send proper email received from bank but after I send the email to Flipkart then their is no response from Flipkart .I file a complaint in Consumer Forum (Docket no[protected] but they didn't respond their they are thinking that we all just joking around and didn't know the policy of government. If Filpkart didn't respond to this complaint I am going to file complaint against you in consumer court then you behave like normal Company.

I ordered a wardrobe from flipkart for 12k and I received it on aug15. The installation of the product was not done till. In the beginning the installation was scheduled for aug 16, I took leave from work for this., but no one came by the evening I received a message that installation was rescheduled for 17th and on 17th I got a message that it was rescheduled for 19, I connected with customer care support on 17 and they said it will be resolved as soon as possible on or before 21. And nothing happened. On 19 I received message that says installation was rescheduled for 20, and next day another msg that it was postponed to 21 and next day another msg sayinv it was postponed to 22. And today that is 22, I got msg saying it was rescheduled to aug23. I contacted the customer service for 5-6 times and they are not helping.. All they say is it will be resolved as soon as possible. And we have escalated this issue.other than this no one is giving me proper reason and a proper date for installation.in addition to that they say that I am the one who rescheduled the installation which is not true.. No one called me regarding this. The installation was supposed to be done by Jeeves, which is also a sub brand of Flipkart. My returning window is closing om 25th and till now I didn't get any proper response from the flipkart regarding my query. While ordering they promised that installation will be done within 5days..but it's already 7 days. Nothing happened.

I am writing to file a complaint against Flipkart regarding the blockage of my account, which has been inactive for over 1.5 years. My account was blocked due to the alleged excessive return of products. The details of my blocked account are as follows:

Mobile Number Linked to the Account: [protected]
Email ID Linked to the Account: [protected]@gmail.com

Despite my continuous efforts to reach out to Flipkart’s...

Dear Sir/Madam

I am writing to formally lodge a complaint against Flipkart regarding an order I placed that has not been delivered as per the stipulated time frame.

Order Details: Lenovo IdeaPad Slim 5 Al PC Intel Core Ultra 5 125H - (16 GB/1 TB
SSD/Windows 11 Home) 16IMH9
Thin and Light Laptop

Order Number: OD[protected]
Order Date: 12th August 2024
Delivery...

I have kept the order on 13th of this month and the delivery date given was 15th Aug.

And at the day of delivery that is 15th Aug the delivery agent calls at nearly 10:30am and enquire about the address for the delivery.

And till evening 07:00pm there is no update on the Flipkart app regarding the delivery.

We called Flipkart Customer Care 3 times.
First time they told that the phone would...

I am writing to express my concern regarding my order with the number OD[protected]. Tracking id of this product is FMPP[protected] and This is the prepaid order. The delivery of this order was promised on[protected], but as of today,[protected], I have yet to receive it. when I called Flipkart costumer care they said please wait for[protected].
Even there is no information about the delivery or location details where is my order now
Please let me know if there are any issues so, I'll go and collect my order from nearest hub.

Thank you for your prompt attention to this matter.

Best regards,
Kapil Kumar
[protected]

I have made a booking with flipkart travel platform.
Money has been deducted immediately, but the booking is in pending state.
I have waited for more than 12 hrs, but still no update on the ticket status.
I even tried calling the customer care, but the call is getting disconnected before it reaches the customer support.
Could you please confirm the ticket and share the PNR details.
If not please refund the amount so that I can go ahead and book the tickets from another travel portal.
Booking id: [protected]
[protected]
Email:[protected]@yahoo.com

Hi Team,
I have purchased a bed and the installation date was 9th August 2024.but the Jeeves team did not come but Flipkart resolved it. No one responded my concern what will do now

To whom it may concern,

I am writing to formally lodge a complaint with the Indian Consumer Complaint Forum regarding a recent incident with a purchase made through Flipkart, an online platform based in India.

On 04/08/2024, I placed an order for a Nokia 216 DS mobile device through Flipkart, with the expectation of receiving a genuine and authentic product. However, upon receiving the item, I discovered that it was a counterfeit device, and furthermore, it was not the Indian country model as advertised.

This experience has not only caused inconvenience but has also put into question the integrity of the products being sold on the platform. As a consumer, I believe that I have been misled and I am deeply concerned about the prevalence of counterfeit goods in the market.

I kindly request your assistance in addressing this matter with Flipkart, and I ask for guidance on the steps that I should take to rectify the situation. Your intervention in this matter is greatly appreciated, as I aim to seek a resolution and prevent such occurrences for other consumers in the future.

I am available at [protected]@gmial.com and can provide any necessary documentation to support this complaint.

Thank you for your attention to this matter, and I look forward to your prompt assistance in resolving this issue.

Sincerely,
Paidimukkala Joysna

My flipkart pay later account was charged when I received a call from a number stating someone is trying to login to your flipkart account if its not you press 1 so after that from my account many orders were placed. As soon as I got to know about these orders I informed flipkart customer service and registered a case still that orders were delivered. As the amount was charged on my flipkart pay later account without my consent. It was a fraud and later the flipkart also didn't help me out to fix this. Also I have raised multiple complaints on consumer forum still waiting this to be resolved. How can I pay for the thing which I have not ordered. IDFC FIRST BANK loan is due on me which I haven't ordered.

I ordered Apple MacBook Air M1 on 9 month no cost emi with old laptop exchange. It cost me 57020 rs. I ordered this on 1 aug and the delivery date is 5 aug 2024 and on 5 aug they shifted my order delivery date to 7 aug 2024 and my order reached the nearest hub on 6 aug. Today is 7 aug 2024 and I didn’t receive my order yet and they didn’t dispatched my order yet. And there is no return of refund policy.

R/s,
regards.
I order for grossary on dated 7/7/2024. Till now i did not get material of plasced order more many times i talk to couster care and flipkart officer not not getting positive response my mob. No.Is [protected] for your kind communication. About this matter. Till now they did not resolve the matter and not give back my refound as giving bank account detail. As per there i check two times my refund amount in my giving bank account. So please do needful at your side as soon as possible
param prakash verma